Customers complaint is door will pop open after closing / will not stay closed / diagnosis left side safety switch was not making contact with door strike / adjusted switch box to make contact properly and door now closes and stays closed unless opened / no defects with this unit

Customers complaint is unit will not start a cycle / unit will start for a few seconds and then beep / diagnosis retrieved error F8E2 inlet valve error / confirmed proper water pressure to hose and valve / need to order valve and main control / no other defects with unit / water is not entering unit circulation motor is running dry / ; ordrng 1 W11434044 (Inlet valve assembly) and 1 W11629911 (Electric control)

Cx complaint is gasket is ripped and ice maker in freezer does not work / diagnosis gasket is in fine shape and is sealing properly on all surfaces / cx advised unit is not loosing temperature or food / ice maker receiving proper voltage / water chute not frozen / ice maker needs to be replace; ordrng 1 WR30X10093 (Ice maker)

hinge was in incorrect position see photo and all of the screws were loose almost falling out / tightened all screws and door closes flush now as should / no other defects

Customers complaint is dishes dont come out dry at the end of the cycle / contacted thermador tech support and was advised to change a setting in special menus to allow dishes to dry much more