Thank you for your feedback on Jahmell's service. We understand that the labor cost may be a concern for you. As a professional appliance repair company, we have invested in extensive training and certifications for our technicians, as well as costly equipment and tools to properly diagnose and repair appliances. These expenses, along with overhead costs, are reflected in our labor rate. We strive to provide high-quality service and we regret that the cost may prevent you from doing business with us in the future.