"Cx concerns are unit turns on randomly and leaves soap residue in bottom of unit, put unit into diagnostic mode and got no error codes, ran unit through service cycle and every component tested ok to factory specs and no new fault codes were present at the end of testing, advised cx on soap usage otherwise unit tested ok to factory specs"

"Installed new idler pulley tested unit, unit checked okay."

"Customer complaint unit making a loud banging noise. Diagnosis turned unit on didnt hear any noise. . Ordering part return to fix unit.; ordrng 1 4560EL3000A (Idler pulley)"

"Customer concers are FR burner isn't lighting. No issue with igniter, unit is sparking strong and in the correct position. Found that the burner wasn't in the orfice. Adjusted burner no further issue with unit."

Customer concers are coin catch always has water when cleaning it out.. No further issue with unit.