Cx complaint is bake and broil not working and all of the knobs and bezels are broken / diagnosis all knobs and bezels are broken and bezels have fallen off

Cx complaint is unit makes very loud thumping noises / cx took top cover off and hit drum and said it has gotten quieter , no defects with this dryer

diagnosis evap drain is clogged / solid chunk of ice on freezer floor / removed all ice and steamed out evap drain for clogs / checked heater and defrost sensor / found no defects other than clogged drain / no further defects at this time

Cx complaint is dryer smells like gas / diagnosis performed soapy water leak test on all fittings on the back of dryer for gas lines and found no leaks / ran dryer for 10 minutes and found no evidence or smell of any gas leaks / no defects with unit

Customers complaint is no cold inside fridge and fridge lights do not work / freezer is working fine / diagnosis dampener has broken in the open position allowing ice to buildup and clog airway to fridge / dampener needs to be replaced and small airway needs to be aired out / also lights are burnt in fridge and cx would like them replaced / ordrng 1 WP2221296 (Air baffle) and 2 W11679940 (40 watt bulb)s