"Complaint: unit not draining when hooked up to the down spout. Diagnosis arrived units drain hose was hooked up to the slop sink. Tested unit, unit checked okay. Explained to the customer that the down spout it was hooked up to is to high, so whatever water is left in the hose when the cycle is done will end up back in the unit."

"Customers concern is front right large cooktop burner not turning off when she touches control burner not cycling on and off just stays on maximum heat customer has to keep touching control panel to turn it off and a few times couldnt get it of and had to turn off the breaker, is the really board/ main board behind the control panel relay sticking defective needs to be charged,I will order now ; ordrng 1 EBR77562709 (Control board / main board)"

DRYER WHIRLPOOL DUET wed70hebw0 Complaint: No Spin. Diagnosis: Tested motor control board and board is not starting motor.

REFRIGERATOR KITCHEN AID KBSD608ESS01 Installed LED Power control board and 2 fresh food led lights. Unit is running to factory specs.

REFRIGERATOR LG LFC21760ST Complaint: no ice. Diagnosis unit has a bad ice maker. ; ordrng 1 5989JA0002N (Ice maker assembly)