Customer complaint door wont open. Diagnosis unit is not draining. Unit will need a new drain pump. ; ordrng 1 WP22003059 (Drain pump)

Cx complaint ice maker doesnt make ice and water pressure is low for dispenser / water filter was never replaced cx did not even know they had a water filter / reset ice maker / ice maker is working fine as should / no defects with this unit cx education on water filter and resetting filter light and ice making /

Customer purchased a new unit and put the other unit downstairs which is not installed I am unable to install the parts if I can not test the unit.; saved tckt

Customers complaint is no water comes out of the spray arms and no dishes get clean / says unit fills with water and hums / diagnosis circulation motor is completely dead / will not turn on / submitting for parts to return and repair / no other defects ; ordrng 1 W11305308 (Cntrl elec) and 1 W11084656 (Pump motor circulation) and 1 WPW10538166 (Gromet)

Customer complaint unit not cooling. Diagnosis temp inside freezer is 66 degrees fresh food section is is also 66 degrees. Compressor temp is 129 degrees amp reading is .7. Unit has a defective sealed system unit. Ordering parts return to fix unit; ordrng 1 DA96-01021B (Evaporator) and 1 DA81-06006A (Filter dryer) and 1 NC1MV43AMP/ASH (Compressor)