Customer complaint temp in unit going up and down.all tests checked okay unit running to factory specs

unit running to factory specs.

Diagnosis unit was not plugged in when I arrived. Unit must be plugged in 24hours before we come here to do a proper diagnosis.

"Customer complaint bracket for the top rack is broken. Diagnosis a piece holding the top rack cracked off the bracket Adjuster assembly part #w10546503, strap tether adjuster #w10195839, and position adjuster # is w10195840

"Installed new door lock switch tested unit, unit checked okay."