Customer concerns are washer isn't draining and water kept on being dispensed. Ran unit in service mode found no issue.

Complaint: Everything in unit is freezing. Diagnosis:found defective air sensor. Air sensor needs to be replaced. Order parts and return to fix unit. ; ordrng 1 3000060015 (Air Sensor)

"Customer concerns are freezer section is frosting up. Found that the drian hole is clogged with ice. Steamed unit, was able to unclog drain hole, and remove ice build up.

"Customer concerns are dryer wont heat. Checked thermostats all checked ok, igniter checked ok. Found that the relay is stuck and only one side 120v while the other has 20v. Unit needs new main pcb. Part #EBR85130518 MAIN PCB."