Customer complaint is the unit is not drain properly and they found black plastic pieces in the wash tub I found the display screen blank The unit needs a new control board and a drain pump The control board for this unit is not available

"Customer concern refrigerator not cooling upon arrival I took temp both compartment fz and ff were 51 degrees. Found that compressor is not pumping Freon throughout the system. Refrigerator needed compressor and filter drier.

"Customer concers are fz door gets stuck and whole unit is moved forward. Found ice build up on only the right railing, and ice at the bottom of the freezer. Drain isn't clogged. No issue with door gasket or with door closing. Removed ice from railing

Upon arrival I proceeded to replaced water. I tested water valve everything is working properly no signs of leaks.

Customer concern water leaking behind refrigerator. I proceeded to do a visual Inspection and found crack water inlet valve.; ordrng 1 242252702 (Water valve)