Local Reviews
Powered by Fluid LOCALGreat service
Anita - Roslyn, NY
Great service
Thomas - Holbrook, NY
Well done, quickly and reasonable cost
Awesome service!
Michael - Commack, NY
Debbie
Debbie - Smithtown, NY
To the point - quickly diagnosed the problem
Great Service
Colleen - Kings Park, NY
Great job and would recommend
"Patel - Sayville, NY
Very efficient and listened to and addressed the problems
Great service
Frank - Setauket- East Setauket, NY
Seemed to go the extra mile with recommendation
Raymond Great service
Raymond - Lake Ronkonkoma, NY
Paul was excellent and a gentleman. Knew what he was doing ! My wife was very pleased . A happy wife is happy life. Thanks again for a job well done
Great Service
Rita - North Babylon, NY
Paul was polite, quick, clean and proficient. Thank you for that.
Five stars service
Roxana and Hans - Central Islip, NY
It is my first time using fleet appliance, I called because my new LG refrigerator was having a loud noise, they were quick and schedule me right away, very organized, puntual and profesional, the Tecnician Paul was awasome, a really expert troubleshooting the issue, he discover the problem and came back after a couple business days with the new part, so far my refri is working back again without the noise so I’m very happy with the service fleet appliance provided me, thanks guys for the great experience, over here in Long Island a lot of contractors don’t have a clue how to treat the customers and even sometimes to fix the problems, again thank you.......
Experienced friendly technicians! Great service & reasonably priced.
Phil - Port Jefferson Station, NY
Problem on my 10+ years LG washer quickly diagnosed & expertly repaired
Sean
Sean - Centereach, NY
He was Very knowledgeable and respectable. Very clean work habits. Thank you.
Great service
Richard - Bellport, NY
Very happy. Would use again
Great service
Jessica - Remsenburg-Speonk, NY
Paul was on time, knowledgeable, quick and efficient fixing my dishwasher!
Deceptive
Not A Customer - South Farmingdale, NY
Very deceptive regarding the way the $109.95 service call charge is applied to the price of fixing the appliance. We were told the service call charge would be taken off the price of fixing the appliance. But that actually is NOT the case. The service charge is not APPLIED to anything, it is waived. That is not the way we understood it to be, and the price actually was $119.43 including the tax if you choose NOT to get the appliance fixed, which is what we did.
John
Pat - Hampton Bays, NY
Paul was great . Excellent mechanic.
Fridge repair
John - Commack, NY
Kenny was great. Professional, knowledgeable, friendly, took the time to explain the issues with my appliance. I’m very satisfied.
Excellent service
Diane - Greenlawn, NY
Ryan was not only pleasant, polite and smart but exceedingly competent to help me with a repair to my Fisher Peykel washing machine. Parts are expensive but worth saving the machine. Would recommend him and Fleet with confidence anytime. Thank you!
Washing machine
Edward - Medford, NY
Our repairman was diligent, efficient, helpful and knew what he was doing. He fixed our washing machine quick column and it is working well.
LG condenser repair
Kathleen - Lindenhurst, NY
Handled quickly and smoothly. Repairs were completed within the stated time frame. Tech was competent and professional.
Butch
Michael - Westhampton, NY
Absolute professional
Robb
Robert - Wading River, NY
Fantastic experience
Friendly staff
Joe - Lindenhurst, NY
They Had to test and change a number of failed parts on my dishwasher and got it up and running thank u to Paul and Kenny who did the repair and thank u Connie and Sandra in the office for their help as well.
Amazing Service!
Rebecca - Smithtown, NY
Paul was on time and very efficient and was able to detect and fix the problem immediately. He was very friendly and courteous and probably the nicest servicemen we’ve had come to our house! Can’t say enough great things about him! Wouldn’t hesitate to recommend him to anyone!
Reichert
Anne - East Northport, NY
Good need another service
Kathleen - Kings Park, NY
The refrigerator started leaking again today and making the noise
I am happy with my oven repair
Linda - Farmingville, NY
Amazing service!!!
Joao - Medford, NY
He was a super nice guy and was very pleasant! Amazing service!!
Refrigerator service
"Fortcheralisonnick" - Lake Grove, NY
Paul was great to deal with. Very professional and got the job done quickly. Scheduling is difficult which is no reflection on the technician. Having to wait until the day before to find out if it’s a morning or afternoon window is a bit ridiculous. Not very convenient for those of us who work.
Paul has a lot of experience
Achraf - Copiague, NY
Excellent
Very good service on time explained everything perfectly
Renee - Holtsville, NY
Great service
Michael - Westhampton, NY
The guy on time neat and precise.
Great Service
Monica - Dix Hills, NY
Kenny is a great service repairman
Great service
Marie - Deer Park, NY
When LG finally sent the part, it was quick on Fleet’s part to install. Thank you Fleet!
Fabulous service
Molly - Setauket- East Setauket, NY
Great Service
DH - Lindenhurst, NY
Range hood repair
Yobani - West Babylon, NY
Excellent service, found the problem quickly, it was a motor issue. They ordered the part and was defective. A new order was sent and got part within a couple days. The gentleman working was very professional and installed the new motor in couple visits.
Good customer service, prompt and friendly
James - Riverhead, NY
Great customer service
Michael - Commack, NY
Fleet stuff and technicians are very professional and care about meeting customers expectations, and take pride in their work.
Afshan
Afshan - Mount Sinai, NY
Will
William - Miller Place, NY
Paul the tech is a ultra professional he came to our home in a timely manner pleasant personable completed the job like an episode of This Old House. Keep up the good work Fleet Appliance!
Good service
Robert - Babylon, NY
Tech was very knowledgeable,and courteous
A lot of nothing
Joseph - Lindenhurst, NY
Fleet was a big waste of time. Lowe's scheduled them to come over and fix our GE Washing machine. After 5 visits, 2 computer boards changed and a month and half of going back and forth to the laundromat the machine was still doing the same thing it was from the start, NOT WORKING !! Sheldon (the manager from Fleet) told us that Paul, the last repair guy at our house told him the machine was working and he couldn't help us anymore. IT WAS NOT WORKING. We called GE ourselves and guess what, GE gave us a total buy out of the machine, no questions asked. THANKS FOR WASTING MY TIME AND MILKING THE INSURANCE FLEET. I WOULD NOT RECOMMEND THEM FOR ANYTHING.
Great
Patricia - Patchogue, NY
I was very pleased if I ever need another repair I would have him back again
Range repair
Stephanie - Sayville, NY
Ryan was honest and very knowledgeable
You won’t be disappointed
Peter - Holbrook, NY
After dealing with a shady appliance repair shop for months getting nowhere, my refrigerator warranty department switched to fleet appliance. They are top notch. Technician Ryan was prompt, extremely knowledgeable and professional. He ordered the part before he left, 3 days later the problem was fixed. If you are looking for an excellent appliance repair shop look no further. You won’t be disappointed!
Good Service
Paul - Centereach, NY
See note below, jury is still out. So far so good.
George - Huntington Station, NY
Can't share experience yet, one part replaced four others on back order. Will gladly share on completion of the job.
Very good service
Lewis - Dix Hills, NY
Service was very good, technicians were friendly and did a great job of fixing the problem with my dryer. I would recommend them.
GREAT SERVICE
Cary - East Hampton, NY
The Service Tech Ryan, was on time, very polite and knew the equipment he was working on so he was able to repair it very efficiently.
Great and efficient service
Mark - East Hampton, NY
The technician arrived on time, knew what he was doing, and had us up and running without fuss or delay.
Ralph
Ralph - Huntington Station, NY
Service was fine
Appliances
Stephanie - Sayville, NY
It took 4 times to diagnose problem one of the techs didnt consult boss
Teresa - Amityville, NY
first 3 techs kept saying it was the ice maker,but last guy corrected it & said it was thr valve.Which frigidare has been having problems with this issue.Finally after months fixed!!!!
The Best!
jps - Port Jefferson Station, NY
We always go to Fleet for our repairs, and the we’ve never been disappointed. Fleet’s staff and technicians are always prompt, courteous, and knowledgeable.
Great fast repair
John - Smithtown, NY
My repairman was very respectful and well knowledgeable.
appliance
Stephanie - Sayville, NY
Ryan was very knowledgeable.
Great service
Lynn - Medford, NY
Great Service! On time!
Diane - Saint James, NY
Good
John - Dix Hills, NY
Lisa
Lisa - Medford, NY
Repair completed
Robert - Mastic Beach, NY
Great service
Susan - Huntington, NY
Great service
Carol - East Northport, NY
Great service
Kevin
Kevin - Mount Sinai, NY
great service
Susan - Saint James, NY
Great service
Beth - Greenlawn, NY
Repair man was courteous and fast thanks
DIAGNOSIS
Mjoann - Wading River, NY
Mr. Dowd was a very pleasant, friendly and professional service man.
Excellent Technician
Frank - Centereach, NY
Kenny did an excellent job repairing our Frigidaire Range . He was a true customer service professional and a credit to Fleet Appliance.
N/A
Peter - Smithtown, NY
Repeat work
Vito - East Quogue, NY
Dishwasher
Joseph - East Islip, NY
Great service
Professional repair of LG refrigerator
John - Brentwood, NY
Technician Bob D. was professional and made a great repair of my LG refrigerator. It is working great now.
Paul
Paul - Smithtown, NY
Very professional and concise. I’m confident the problem 2 other repair services couldn’t fix was resolved.
washer
Mike - Smithtown, NY
Service tech giid
Ryan - Sayville, NY
Service tech was nice. I asked the woman on the phone if they had the parts to repair the microwave typically and she said yes. Come to find out they don’t stock those parts. Wasted 119$
efficient and courtesy service
Barbara - North Babylon, NY
Great service
Elsayed - Kings Park, NY
Great person
Keith - East Patchogue, NY
Awesome. Real nice person. I always ask for him to come to my house. Always fixes what is wrong on first try
very responsive and punctual. Great job
Barry - Remsenburg-Speonk, NY
Ice maker
Ernie - Westhampton Beach, NY
Quick installation. Now have ice again.
Great service! Extremely nice guy
Marco - Bay Shore, NY
He was a great serviceman with a lot of knowledge and also very friendly
Awesome Service
Rob - Patchogue, NY
Knowledgeable, prompt and neat! Great experience!
Great fair and fast service
Kevin - East Patchogue, NY
Fleet came with in a few hours , were very professional, but most importantly charged a very fair price. My dishwasher pump needed to be replaced but was over 5 years old and discontinued. Fleet only charged the initial hour consult fee. Very fair
Very satisfied
Joan - Middle Island, NY
On time, professional and knowledgeable
Wonderful
Teresa - Wading River, NY
Kenny’s da’ man !!
Bob - Halesite, NY
Though he had not much to work with, I feel we better understand what’s going on - he was a great communicator !!
Great costumer service
Britany - Ronkonkoma, NY
Very informative and friendly was a pleasure to have Paul help me
Great customer service
Cara - Calverton, NY
Achilles
Katsionis - Bay Shore, NY
Great service
Sharon - Brentwood, NY
Experience was great
Honest
Chris - Lake Ronkonkoma, NY
Reliable, explained in detail what was wrong so I was able to make a decision on my repairs
Very professional!
Kathleen - Brookhaven, NY
Very professional and knowledgeable. They stayed in touch with appointments. They did an excellent job.
Charles
Charles - Huntington, NY
Great friendly service
Great service, prompt, knowledgeable
Maureen K - Lake Ronkonkoma, NY
Would definitely use Fleet again & Paul was terrific!
Very Proffessional & Competant
Stephen - Medford, NY
Technician was very professional and competent. Came on time (called first), began to diagnose the problem immediately and spent time on the repair after explaining what the problem was. Appliance was fixed to my satisfaction. I will definitely use this service again if necessary. Well done.
Great service
Susan - Huntington, NY
Came on time, pleasant and helpful, fixed problem and gave me instructions on how to use fridge.
Excellence
Ray perini - Huntington, NY
The two technicians who responded to our calls for help were prompt, courteous, professional, and knowledgeable. I would urge you to reward these employees with generous year-end bonuses they reflect well on your company
excellent
Pamela - Brookhaven, NY
excellent nothingless
Great service
Elizabeth - East Northport, NY
Professional
Great Service. Arrived on the early end of the time window which was wonderful
Alison - West Babylon, NY
Michelle
Michelle - Wading River, NY
Thumbs up
Laurene - Patchogue, NY
Professional
Dolores
Dolores - East Patchogue, NY
Paul was knowledgeable, courteous, neat and gave excellent service. No complaints.
Dishwasher
James - Huntington, NY
He was extremely knowledgeable about our dishwasher explaining the problem ordered the part and came back and did the repair quite efficiently 👍
Very Professional
Lou - Smithtown, NY
Mary
Mary - Centerport, NY
Excellent
Robert
Robert - Dix Hills, NY
He was a class act!!! True asset to your company, I would definitely recommend him.
Honest company
Carmella - Port Jefferson Station, NY
The repairman was honest enough to tell me it wasn't worth fixing. It saved me a lot of money and heartache.
Refrigerator review
Gracie - Setauket- East Setauket, NY
The job was done efficiently and all is working well. The refrigerator is still under warranty so there was no out of pocket expense.
Great job - polite and professional service!
Jacqueline - Northport, NY
Very positive- I would use Fleet again.
Excellent service
Chuck - Huntington, NY
Excellent
Great service
Michael - Fort Salonga, NY
Excellent job
Alan - Quogue, NY
Great
Rick - Huntington, NY
Great service
Abdul - Dix Hills, NY
Very professional
2nd Time is the charm!
Robert - Huntington, NY
After I had my washer "repaired" the first time by another Tech, Paul came and fixed my washing machine and was completely forthcoming and honest! Even better, he is excellent at his trade. Just ask for him and him only!
Great service
Michael - Sayville, NY
Great service
Marie - Miller Place, NY
Even though I didn’t get my washer repaired. The service was excellent and very professional.
not good service
Valentine - Setauket- East Setauket, NY
first guy seemed uninterested in what I had to say
Best Appliance Repair Service
Fran - Huntington Station, NY
A friend recommended Fleet Appliance after I used two other companies that couldn't fix the problems. Joe, the service tech, is well trained and very thorough. He's very pleasant and took the time to get the job done right. Bob, the service manager was also great. Fleet sticks with you until the problem is fixed. They are so good so my feeling is if they can't fix it no one can!
Great service
Jill - Dix Hills, NY
Great Service
Thomas - Dix Hills, NY
Joe is extremely competent and professional. He arrived on time and efficiently completed our installation.
Great service from a wonderful young man
Janie - Nesconset, NY
Thorough complete and courteous Very personable.
Great service - a bit pricey
John - Holbrook, NY
Service is great. However I feel like it was a bit pricey. Not sure because I never received an invoice or itemized bill.
Horrible
Chris - Port Jefferson Station, NY
Couldn’t get a call back from the owner to voice concerns.
great service
Thommy - Medford, NY
Ryan is a very courteous, efficient & knowledgeable technician. He diagnosed & corrected the problem very quickly.
Great service
Carol - Deer Park, NY
We were very pleased with Fleet, we will use them again if the need arises. I found them to be efficient and honest. Unfortunately the supplier was not as efficient and we were at their mercy. Timely with appointments too.
Great service
Henry - Selden, NY
Technician was prompt and very honest
Jeffrey
Jeffrey - Selden, NY
Busted Microwave
Jennifer - Dix Hills, NY
Overall experience was a pleasure. Technician was lovely, repair was done quickly.
Nice guy!
LauraF - Sound Beach, NY
Joe Melendez was both friendly and professional. He fixed my washer quickly and the whole experience (other than the cost!) was great.
Great service, tech was a pure delight!!
"Kirschbaumjillscott" - East Northport, NY
Bob D.
REFRIGERATOR LG LFXC24726D/00 Refrigerator is not cooling down. Replaced compressor and filter drier. Refrigerator tested okay to factory specs.
Kyle S.
DRYER MAYTAG MGDC465HW0 Checked customer’s airflow and backflow both within range no cleaning needed
Kenny B.
REFRIGERATOR LG LRFXC2406S Replaced ice maker unit working good running to factory specs
Kenny B.
WASHER MAYTAG MVWC300XW1 Replace controller unit running to factory specifications no other issues found showed customer
Ryan D.
WASHER LG WM2277HW Installed boot the right way and tested unit. Unit is running to factory specs.
Paul D.
REFRIGERATOR LG LRFVC2406D/00 "Customers concern is no water no ice technical support tests found the problem to be the case assembly PCB board I will order now; ordrng 1 ABQ72940066 (CASE ASS, PCB BOARD )"
Ryan D.
DRYER SAMSUNG DV42H5200EW/A3 Installed both thermostats and tested unit. Unit is running to factory specs. Customer used coupon and paid balance via check.
Kenny B.
REFRIGERATOR LG LMXS30796S/00 Replaced fan unit working to factory specifications customer also needs a plumber to fix water line behind unit
Paul D.
WASHER GE GFW430SSM1WW Installed new boot and door latch mechanism tested now working to factory specs
Paul D.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA "Customers concern is fresh food icemaker not producing ice I found the problem to be this icemaker order parts needed ordrng 1 DA81-05595A (EPOXY) and 1 DA82-02367A (Clip KIT ) and 1 DA94-02663F (MAIN BOARD ) and 1 DA97-15217 (ICEMAKER) and 1 DA97-19898A (HEATER TUBE)"
Ryan D.
RANGE VIKING n/a Opened up cooktop and all elements had no continuity. Elements also need to be replaced. $ Order parts and return to fix unit. ; ordrng 1 PJ020001 (ELEMENT) and 1 PJ020003 (ELEMENT) and 1 PJ020004 (ELEMENT DUAL)
Ryan D.
RANGE DACOR ER36DSCH/NG Customer did not realize that oven would not be able to be used and is having company this weekend. She needs to reschedule for a better time. Please call customer and schedule a time when she does not need oven. ;
Bob D.
REFRIGERATOR LG LMXS30746S/00 Refrigerator is not cooling down. Replaced evaporator. Refrigerator tested okay to factory specs. I turned off water supply and instructed customer to not use. The water line is damaged and not up to building code. Advised to use copper or stainless steel water line. Refrigerator tested okay to factory specs.
Ryan D.
DRYER SAMSUNG DV210AEW/XAA Complaint: No heat. Diagnosis: Opened dryer up and tested all thermostats and heater. Heater had no continuity. Heater needs to be replaced. Quote: $ and customer accepted. Customer made deposit of $ Order parts and return to fix unit. ; ordrng 1 DCA97-14486A (HEATER)
Paul D.
DRYER LG DLE7200WE Customers concern was dry and making grinding noise and not drying clothes quick enough I could not duplicate the grinding noise tried with a load without a loud several times could not find any grinding noise did find a problem with the exhaust vent was extremely clogged showed customer and gave customer a coupon for Dryer vent Wizard dryer is working to factory specifications could not duplicate any noise
Paul D.
DISHWASHER LG LDT7797ST.ASTEEUS Customers concern is control panel on the top of the door has a hairline crack dishwasher is functioning perfectly fine totally to factory specs I explain to customer that this may be cosmetic and may not be covered which I believe it is not covered
Kenny B.
DISHWASHER FRIGIDAIRE FGHD2433KF1 Customer complaints detergent dryer not opening up properly found issue to be faulty dispenser need to order part; ordrng 1 5304507354 (DISPENSER )
Ryan D.
RANGE BERTAZZONI MAS304GASXE/01 Complaint: Oven not lighting. Diagnosis: valve is not releasing gas and switch is not calling for spark. Both parts need to be replaced. Order parts and return to fix unit. ; ordrng 1 503157 (VALVE AND SWITCH)
Ryan D.
REFRIGERATOR ELECTROLUX EI28BS51IS1 InstaLed ice maker and tested unit. Unit is running to factory specs. Customer paid balance
Kenny B.
WASHER WHIRLPOOL WFW8300SW04 Pump for customer customer paid showed working running to factory specifications ran in short cycle no other issues
Kenny B.
WASHER LG WM2301HW Customer complaint unit not draining found issue to be broken pump estimate need to order not on truck customer ordrng 1 4681EA2001T (PUMP)
Paul D.
DISHWASHER FISHER & PAYKEL dd605 model and tag number the tag was missing
Kenny B.
DISHWASHER GE GLDA696P03SS Customer complaint not draining properly found issue to be pump; ordrng 1 WD26X10032 (DRAIN PUMP)
Ryan D.
WASHER LG WM3170CW Put unit into test mode and started to fill. Noticed that pressure sensor value was not decreasing. Opened top of unit to find pressure hose not connected to pressure switch. This will cause overfill. Reattached hose and tested unit. Unit is running to factory specs.
Ryan D.
WASHER GE GTW460ASJ7WW Complaint: No spin. Diagnosis: Checked underneath unit in diagnostic mode and put unit into spin. Unit made terrible grinding noise. Unit needs new transmission. Quote: $
Ryan D.
DISHWASHER LG LDF8812ST Pulled out dishwasher and installed side panel into channel where it belongs. Unit is running to factory specs.
Ryan D.
BARBEQUE DCS BGB48-BOARL "Installed new spark module, and all 4 electrodes and brackets. Unit still needs ignition switch. Order switch and return to complete repair. ; ordrng 1 212336 (switch igniter snap-)"
Paul D.
DRYER LG DLGX3371W Installed all new parts of filter assembly tested now working to factory specs
Ryan D.
WASHER LG WM2277HW Boot that was installed had a tear in it. Please order boot and return to fix unit. ; ordrng 1 4986ER0004F (BOOT)
Bob D.
REFRIGERATOR LG LMXC23746S/00 Repaired leak on condenser. Refrigerator tested ok.
Bob D.
REFRIGERATOR LG LFXS27466S/00 Refrigerator is not cooling down. Replaced compressor and filter drier. Refrigerator tested okay to factory specs.
Ryan D.
REFRIGERATOR LIEBHERR 0926077-05 tech line and Liehberr is sending us new ice maker for customer. They will send ice maker and we will return to fix unit. ;
Ryan D.
RANGE VIKING VDSC485-6GBK Complaint: No bake. Diagnosis: Opened up right oven and found broken bake element. Bake element needs to be replaced. Quote: $ and customer accepted and made deposit of $ office. Order parts and return to fix unit. ; ordrng 1 PJ010004 (BAKE ELEMENT)
Kenny B.
WASHER LG WD100CB Customer complaint de3 Error code tech-support customer has bad door switch need to order a part; ordrng 1 EBF62495001 (DOOR SWITCH)
Paul D.
RANGE GE JB870SF1SS "Installed new upper and lower temperature sensors, front large burner, and switch, main board and overlay tested now working to factory specs"
Kenny B.
MICROWAVEI BLOMBERG BOTR30200CS Customer complaint blows fuses one door is open. Bloomberg suggested to order the switches and switch assembly with door need to order parts ; ordrng 1 9178009117 (ASSY ) and 2 9178009118 (SWITCH’S)s and 1 9178009119 (SWITCH) and 1 9178009163 (DOOR)
Kyle S.
DRYER MAYTAG MEDC465HW0 "Customer needs an partial installation. Also needs an exterior vent cleaning. Customer approved job, job complete. Paid."
Kyle S.
DRYER GE DWSR463EG6WW "Customer needs an exterior vent cleaning. Also needs a vent cover. Also needs transition venting. Customer approved job, job complete. Customer paid."
Kenny B.
WASHER LG WM3500CW Customer complaint unit not draining properly. tech-support drain line should be about 4 feet off the ground customer has drain line 5 1/2 to 6 feet off ground causing unit not to drain properly insulation issue not machine
Kenny B.
WASHER LG WM2301HW Replaced boot tested good no issues running to factory specs warranty call
Kenny B.
WASHER LG WM3570HVA Customer complaint. Wanted cleaning showed customer how to clean unit cleaned out drain line and trap unit running to factory specifications no other issues found customer paid
Paul D.
REFRIGERATOR LG LMXS30746S.ASTCNA0 Installed new dispenser door tested now working to factory specs
Paul D.
DRYER HOTPOINT HTX24GASK0WS Customers concern is when you press start as soon as you release it the dryer stops I found two problems with this unit will need to drum belt and the pulley wheel I will order parts needed now; ordrng 1 WE12M29 (DRUM BELT ) and 1 WE12X20395 (POLY IDLER WHEEL)
Ryan D.
REFRIGERATOR ELECTROLUX EI28BS51IS1 Complaint : No Ice. Diagnosis: Put Ice maker into test mode and unit did not advance. Ice maker needs to be replaced. Quote: $ and customer accepted and made deposit of $ Order parts and return to fix unit. ; ordrng 1 5303918493 (freezer ice maker)
Paul D.
REFRIGERATOR LG LFXC24726S/00 Customers concern was unit not producing ice I found the problem to be a loose connection at the door hinge tested 4 times is harvesting now working to factory specs
Paul D.
DISHWASHER LG LDF5545ST.ASTEEUS "Customers concern is control panel not working all the time not powering on,I found the problem to be the control panel it’s self is no g THIS HAS A SERVICE BULLETIN ON IT, I will order part needed for repair now.; ordrng 1 AGL75172610 (CONTROL PANEL )"
Paul D.
WASHER LG WM3570HVA Customers concern was washing machine not powering on I found the problem to be the power on power off button was twisted in the I adjusted tested 15 times now working to factory specs
Kenny B.
WASHER LG WM2688HNMA Customer wants hose replaced as well; ordrng 1 4861F3068A (CLAMP) and 2 5214ER4001J (HOSE)s and 1 5214ER4001R (HOSE) and 1 5214ER4002F (HOSE)
Paul D.
WASHER LG WM3700HVA "Customers concern is washing machine vibrating and going out of balance on just about every load no error code showing, I spoke with Keith at tech-support put unit in diagonal units spinning perfectly in all stages draining filling to factory specs springs and supports all intact found problem to be the main board is now defective this unit does not have a hall sensor all commands come from Main board and it is not working properly I will order main board for repair now; ordrng 1 EBR74282086 (Main BOARD )"
Kenny B.
WASHER LG WM3270CW "Customer complaint making noise need to dryer off to access washer properly, estimate lower end .+ tax higher end needs 2 men two pull down dryer customer
Kenny B.
OVEN ELECTROLUX EI30EW45KW1 Customer complaint unit not working correctly found faulty control board Estimate + tax need control board customer wants
Kenny B.
DRYER LG DLEX800V Customer complaint not drying properly found issue to be control board faulty sensor timing Estimate is + tax customer paid ; ordrng 1 EBR73625905 (CONTROLER)
Ryan D.
REFRIGERATOR FRIGIDAIRE FGSS2635TF1 Complaint: Freezing in fresh food crisper drawers. Diagnosis: tech line and put unit into diagnostic mode. Tested damper fan and everything tested okay. The crisper drawers have a control that was set to coldest setting. Reset crisper drawer setting and tested unit. Unit is running to factory specs. If problem persists order perm gum and Told customer to call if problem kept going and we would return with perm gum. Quote $ + tax. Customer paid service fee via
Kenny B.
REFRIGERATOR LG LFXS24566S/00 Customer complaint do error code lg tech support have bad defrost heater estimate + tax customer paid ordrng 1 5300JK1005Z (DEFROST HEATER)
Ryan D.
WASHER ELECTROLUX EFLS617STT0 Clamp holding down drain line snapped. Replaced clamp and tested unit. Unit is running to factory specs.
Ryan D.
REFRIGERATOR SUB ZERO 700TCI3 When arriving the fridge was powered down. Reschedule for Friday so unit can be on at least 24 hours.;
Ryan D.
WASHER WHIRLPOOL WFW8300SW04 Complaint: Clothes still wet after wash. Diagnosis: Put unit into test mode and got long drain error code. Opened up bottom of unit and cleared out coin catch and put back into test mode. No error codes. Quote: and customer accepted. Unit is running to factory specs. If this comes back unit will need new drain pump. Part number will be WPW10730972 and will be an additional $ + tax. Customer paid balance via
Ryan D.
REFRIGERATOR VIKING VCSB423FG Installed damper fan and ice maker and tested unit. Unit is running to factory specs.
Ryan D.
RANGE VIKING VGIC3676BFG Installed spark modules and tested unit. Unit also needs switches on valves as well. Order parts and return to fix unit ; ordrng 6 PA020045 (VALVE SWITCHES)s
Ryan D.
REFRIGERATOR LG LMXS30776S/02 Complaint: Noisy. Diagnosis: Opened back of unit and compressor was vibrating and only running at . amps. Unit is still cooling but eventually this will be a sealed system. The unit is built in and not supposed to be. Told customer and he is going to build ventilation and call us if he looses tempature. Customer paid
Ryan D.
DISHWASHER FRIGIDAIRE GLDB656JT0 Complaint: Soap still in dishwasher after dry. Diagnosis: Cleared out drain pump and told customer to run a couple cycles with no soap to get rid of residual soap. This is just use of too much soap. Customer paid service fee
Ryan D.
WASHER WHIRLPOOL WTW5000DW1 Complaint: Unit does not spin. Diagnosis: Tested unit and found spin only lasts about 20 seconds. Motor is fine. Motor control board needs to be replaced.
Ryan D.
DISHWASHER GE PDWT200V00BD "Complaint: Leaking Diagnosis: Sump inlet in middle of machine is cracked and needs to be replaced. Quote: Floor was put in after dishwasher so if customer changes his mind, he will need to make dishwasher accessible. Customer paid service fee via WD18X10026 is part if he changes his mind."
Kyle S.
DRYER MAYTAG MDG5500AWW "Customer needs an interior cleaning. Also needs a lint tray cleaning. Customer approved job, job complete.
Kyle S.
DRYER LG S3MFBN.ALMEEUS "Installed new pcb tested unit, unit running to factory specs."
Ryan D.
RANGE FRIGIDAIRE FFEF3020LBE Installed infinite switch and tested unit. Unit is running to factory specs. Customer used coupon and donated to food drive. Customer paid balance
Paul D.
REFRIGERATOR LG LMXC23796D/00 "Customers concerns are icemaker not producing ice to warm and fresh food section, I found the problem to be the compressor is weak in test pulling A also processed food in freezer not freezing bread ice cream waffles and compressor running very hot office to order parts needed for repair I took pics of compressor and tags; snapped 4 QuickPics"
Kyle S.
DRYER LG DLE5977W "Customer needs an exterior vent cleaning. Customer approved job, job complete.
Kenny B.
RANGE ELECTROLUX EW3LDF65GSK Customer complaint burning smell found issue to be relay board same part that was changed prior need to order a part; ordrng 1 316443920 (RELAY BOARD)
Ryan D.
DISHWASHER KITCHEN AID KUDS50FVSS3 Opened up sump area of dishwasher and found chopper blade disconnected. Cleaned out all debris and recon stalled chopper blade. Tested unit and unit is running to factory specs.
Ryan D.
BARBEQUE WEBER 7370001 Opened up grill and tested all components. All burners lit and unit is running to factory specs. Cleaned all igniters with wire brush and all spider webs out of barbeque.
Ryan D.
FREEZER TRAULSEN TU044LT Complaint. Unit keep popping breaker. Unplugged unit and plugged unit into a different outlet. Unit is running to factory specs. Told customer she would need an electrician to come and check the outlet and/or breaker. Customer paid
Kenny B.
RANGE ELICA CHE36600SS Spoke to Elica same issue with unit lights do not shut off had said possible bad boards will order touchpad and control board ; ordrng 1 BE1CAA (CONTROL BOARD)
Kenny B.
RANGE LG LRG4115ST/00 Replaced door hinges showed working ran unit to 450 late run no issues found running to factory specs
Ryan D.
DRYER ELECTROLUX EIMGD60JIW3 "Installed new control board and retired the entire dryer. I’ve switched out board, retired entire dryer, and door switch and I am still getting “Door Open” error code. tech line and he said it had to be defective board. Reorder control board and door switch upon return. ordrng 1 134813600 (door switch) and 1 809160305 (control board)"
Ryan D.
WASHER LG WM3470HVA Complaint: No drain. Diagnosis: put unit into test mode and found defective drain pump. Quote: $ customer accepted. Installed drain pump from truck stock and tested unit. Unit is running to factory specs. Customer paid balance ; used 1 4681EA2001T (DRAIN PUMP) from stock
Ryan D.
RANGE LG LDE3015ST/00 Complaint: No heat on front left burner. Diagnosis: Took top off cooktop and tested continuity to burner and got none. Burner needs to be replaced. Part number for burner is - 5300W1R005A
Paul D.
RANGE LG LRG4115ST/00 Installed new burner and ignitor tested now working to factory specs
Paul D.
DRYER SPEEDQUEEN ADE4BRG8175TWD1 "Customers concern was dryer not heating, I found the problem to be a loose wire on the high heat thermostat on the heating box I adjusted tightened tested 6times now working to factory specifications"
Kenny B.
RANGEHOOD ELECTROLUX RH36WCT6GSA Customer complaint noise issue is broken motor
Kenny B.
WASHER LG WT5680HWA Customer complaint leaking water valve need to order part customer deposit ; ordrng 1 5221EA1008F (WATER VALVE)
Kenny B.
REFRIGERATOR LG LFC25765ST/00 Customer complaint broken door spring on flapper heater. Estimate is unit repaired
Kenny B.
DRYER SPEEDQUEEN ADE3SRGS173TW01 Customer complaint timer will not advance on time cycle found issue to the timer speed queen for part number ; ordrng 1 D505797P (TIMER)
Paul D.
DISHWASHER FISHER & PAYKEL DD24DV2T9N "Customers concern Was lower drawer of dishwasher not cleaning dishes I put through a couple of Cycles The rack dishwasher is washing like a water for spray arm working to spec’s, support he explained the customer really should be using the finished product tablet and jet dry customer was not using jet dry and also to run hot water to the kitchen faucet before starting machine this dishwasher is working to factory specs"
Paul D.
REFRIGERATOR LG LFX25974ST "Customers concern was no water no ice,I found the problem to be a loose connection on wires at hinge on dispenser door,I reconnected tested now working to factory specs"
Kyle S.
DRYER SAMSUNG DV50F9A6GVW/A2 plumber working in the area of the dryer .;
Paul D.
REFRIGERATOR LG LFXS24623S/01 "Customers concern is icemaker not producing ice and found the problem to be The ice wall assembly with icemaker is defective will need new I will order a part needed now,; ordrng 1 EAU60783847 (ICE WALL ASS, WITH ICE MAKER )"
Paul D.
RANGE LG LSD4913ST/00 "Customers concern was same thing he said he’s had the stove on all day every day and this problem has not reoccurred with the right rear small burner getting hot without being on with no flame and when I was last year it was February 11th He says this problem has not reoccurred but he shuts the gas off at night time at the bottle just to be sure however it’s been on all day every day and has not reoccurred in over a month I tested this burner on and off on and off 12 times lighting and shutting off to factory specs, possible way the stove burner could turn itself on with the igniter and create heat certainly with no flame as the customer maintained this range is working to factory specs could not duplicate any problem with it at this time and customer has been using burner"
Bob D.
REFRIGERATOR LG LFXC24796S/00 Refrigerator is not cooling down. Refrigerator replaced compressor and filter drier. Refrigerator tested okay to factory specs.
Bob D.
REFRIGERATOR LG LFX25974ST The complaint list that this is a “NO COLD”. The customer stated that they said it is not dispensing water and no ice. no water or ice.
Paul D.
DISHWASHER BOSCH SHX6AP05UC/04 Installed new drain pump tested now working to factory specs
Kenny B.
RANGE LG LDE4413ST Replaced harness and switches right side front and rear unit working to factory specifications showed customer working
Kenny B.
DISHWASHER LG LDF7774ST Replaced controller part under warranty unit working to factory specs no other issues found customer paid balance
Kenny B.
WASHER KENMORE 41742142100 Pulled parts
Paul D.
REFRIGERATOR SAMSUNG RF263BEAESR/AA Installed new drain kit and f/f evaporator cover with fans tested now working to factory specs
Paul D.
REFRIGERATOR FRIGIDAIRE FGHB2866PFJA Installed new air handler kit tested now working to factory specs
Kenny B.
RANGE LG LRE3023ST/00 Replace relay board showed customer working customer pay balance charge running to factory specifications no other issues found
Ryan D.
DISHWASHER KITCHEN AID KUDS50FVSS3 Installed new top spinner and tested unit. Unit is running to factory specs. Customer paid balance via check.
Ryan D.
WASHER LG n/a Complaint: Leaking from soap dispenser. Diagnosis: Took off top of unit and took off dispenser to tub hose and found plastic from tide pods clogging tub. Cleaned out plastic and tested unit. Unit is running to factory specs. Customer had front panel replaced when it was new
Ryan D.
DRYER KENMORE 417.948123 Complaint: No spin. Diagnosis: Opened laundry center to find a belt broken in half. Belt needs to be replaced. Used belt from stock and repaired unit. Tested unit and unit is running to factory specs. Customer paid balance via card. ; used 1 134503600 (DRYER BELT) from stock
Paul D.
REFRIGERATOR LG LMXS30776D/01 First thing customer wanted done was to put next to existing door then said were refusing repair because it is a different color.
Ryan D.
WASHER LG WM4270HWA Installed boot and tested unit. Unit is running to factory specs
Kenny B.
WASHER LG WM8000HVA Customer complaint not spinning unit is spinning not drain found pump and drain line clogged need to order parts estimate ; ordrng 1 4681EA2001T (PUMP) and 1 5215ER2002W (DRAIN HOSE)
Paul D.
DISHWASHER FISHER & PAYKEL DD24DCTX9 "Installed new lower drawer front panel tested now to factory specs,product number is 81090-A"
Ryan D.
DISHWASHER GE n/a Complaint: No power to unit. Diagnosis: Opened up bottom of unit and got 120v going to board. Board needs to be replaced.
Kenny B.
REFRIGERATOR LG LMXS30796S/00 Customer complaint noise found issue faulty condenser fan motor spoke to lg tech support need to order part; ordrng 1 EAU631033301 (FAN MOTOR )
Kenny B.
WASHER LG WM2688HNMA Customer complaint unit leaking found little tiny drops coming from dispenser need to order dispenser estimates ; ordrng 1 4925ER1015B (DISPENSER ) and 1 AGL74334828 (DISPENSER )
Ryan D.
DRYER LG DLE2516W Installed both thermostats and tested unit. Unit is running to factory specs. Customer prepaid for parts. thermostat keeps blowing we need to make sure they have the vent cleaned before covering more parts.
Ryan D.
DRYER WHIRLPOOL LG7681XSW1 Complaint: Gas smell. Diagnosis: Inspected all aspects of dryer and gas line into dryer with soapy water and detected no leaks. Sprayed gas line in house and detected bubbles around C-Clip on left side. Told customer that he would need to have line inspected by a plumber because leak resides in line going up to dryer.
Ryan D.
REFRIGERATOR LG LMXC23746D/00 Installed main control board and tested unit. Unit is running to factory specs. Customer paid balance via card.
Paul D.
REFRIGERATOR LG LMXC23796D/00 "Customers concern was ice maker not producing ice, I found the problem to be the flex tray ice maker was jammed, I removed adjusted, tested twice now harvesting and working to factory specs"
Ryan D.
FREEZER LIEBHERR HC 2062 "Installed hydraulic hinge, piston, and water filter and tested unit. Unit is running to factory specs. Customer paid balance via card."
Ryan D.
RANGE FRIGIDAIRE FGGF3041KFJ "Complaint: No Bake. Diagnosis: Tested units igniter and didn’t get any amperage. Igniter needs to be changed. Used igniter from stock and tested unit. Unit is running to factory specs. Customer used $15 coupon. Customer. ; used 1 5303935066 (IGNITOR, OVEN FLAT) from stock"
Ryan D.
OVEN VIKING VGSC4876QSS Installed DSI module and tested unit. Unit is running to factory specs. Customer paid balance via check.
Ryan D.
COOKTOP LG LCE3010SB/01 Installed both touchpad board and control board. Tested unit and unit is running to factory specs.
Ryan D.
DRYER LG DLE5955G Complaint: Loud. Diagnosis: Opened dryer up to find a bad roller in front right hand side. Used roller from stock and tested unit. Unit is running to factory specs.
Ryan D.
WASHER LG WM4370HWA Panel damaged in bottom right hand corner of unit. Damaged while in transit. Order new panel and return to fix unit. ; ordrng 1 MCK47135501 (FRONT PANEL)
Ryan D.
WASHER ELECTROLUX EFLS617STT0 Complaint: No drain. Diagnosis: Put unit into test mode and put on drain component with drain line into a bucket and unit drained. Drained out washer and tested all components. Unit is running to factory specs. Customer needs to call cess pool company to clear out her external drain line.
Ryan D.
WASHER GE GTW680BSJ3WS Complaint: Goes into spin randomly. Diagnosis: determined that spin relay on main board was sticking. Main board needs to be replaced.
Paul D.
COOKTOP LG LCE3010SB/01 Installed new main board and control panel tested now working to factory specs
Kenny B.
RANGE LG LRG30357SW Customer complaint no display found issue to be plugged unplugged and re-plugged unit in unit is now working call customer if issue persists need to get outlet repaired
Ryan D.
RANGE DACOR ER36DSCH/NG This ERC is part. we need to replaced main relay board. we ordered new part and will contact them when it comes in. ; ordrng 1 100612 (MAIN RELAY BOARD)
Paul D.
RANGE AVANTI ER24P3SG "Customers concern was range tripping breaker, I tested several times with all burners oven bake and broiler couldn’t duplicate problem not tripping breaker working to factory specs"
Ryan D.
RANGE DCS DCS-RAG-364GL-L Door hinges are not the same. I brought an old door hinge with me to bring back to office. This has to go to parts research to find this hinge. I called for part number originally. ;
Bob D.
REFRIGERATOR LG LMX25964ST/00 "Customer concerns are the refrigerator is not cooling down. I found a defective compressor and filter drier. confirmed warranty 7 year warranty, Installed new compressor and filter drier. Refrigerator tested okay to factory specs."
Ryan D.
REFRIGERATOR LG LFD25860TT Installed tubing and fittings and tested unit. Unit is running to factory specs. Customer paid balance via card
Ryan D.
WASHER LG WM3170CW Installed front outer tub and screw and tested unit. Unit is running to factory specs. Customer paid balance via check.
Kenny B.
DRYER LG DLEX2650R Customer complaint grinding noise found issue to be rollers need to order parts will replace all rollers ; ordrng 3 4581EL202C (ROLLER)s and 3 4581EL3001E (ROLLERS)s
Kenny B.
DISHWASHER FISHER & PAYKEL DD24DCTX7 Customer complaint top tipping over issue was Screws loosened up at top replaced with new screws
Paul D.
RANGE LG LSG4513BD/00 "Customers concern is over making a noise VERY LOUD, I found the problem to be the convection fan came apart and the brackets moved nuts missing
Paul D.
DRYER LG DLGX3371W Customer rescheduled for first thing tomorrow morning;
Bob D.
REFRIGERATOR LG LMXS30746S.ASTCNA0 Customer concerns are the refrigerator is not cooling down. I found a defective evaporator leaking in the fresh food section. Order part.; ordrng 1 ADL74221802 (EVAPORATOR FRESH FOOD)
Kenny B.
REFRIGERATOR LG LFC21776ST/06 Replaced valve need to order rail lower draw ; ordrng 1 4931JJ2002D (RAIL)
Kenny B.
REFRIGERATOR LG LRFXC2406S Customer complaints icemaker not working found issue to be broken icemaker need to order a part spoke to LG parts for correct part number; ordrng 1 AEQ73110219 (ICE MAKER )
Kenny B.
REFRIGERATOR LG LFC21776ST/06 Customer complaint leaking at elbow in to refrigerator need parts order took picture will look up part
Kenny B.
DISHWASHER LG LDF7774ST Customer complaint EA beeping issue is control board part maybe under warranty took picture of bill of sale and model and serial number estimate to repair is +tax labor only if part is not covered + tax need to order a part beige wire nut is neutral red wire nut is hot; ordrng 1 EBR79686304 (CONTROLER)
Paul D.
REFRIGERATOR SAMSUNG RF263BEAESR/AA "Customers concern is ice and frost buildup on evaporator cover them fresh food section of unit I found two problems will need fresh food evaporator cover with fan And dream kit I will order parts needed for repair now,CUSTOMER HAS TO DEFROST UNIT FOR AT LEAST 24 hours before repair I did explain this to customer.; ordrng 1 DA82-01415A (DRAIN KIT) and 1 DA97-1269C (F/F EVAPORATOR COVER WITH FAN )"
Paul D.
DRYER LG DLGX7601KE.ABSEEUS
Bob D.
DRYER LG DLGX7601KE.ABSEEUS "Washer filled and drained with no leaks.
Paul D.
COOKTOP LG LCE3010SB/01 Customers concern is cooktop control pad nonresponsive technical support there is a service bulletin on this will need to change out the main board and touch control board it comes as a kit I will order it now; ordrng 1 AGM76231102 (MAIN BOARD AND CONTROL BOARD KIT)
Bob D.
REFRIGERATOR LG LMXC23746D/00 Customer concerns are the refrigerator is not cooling in the freezer. I found a defective main control board. In test mode voltage was correct and amperage was correct. The estimate to repair is $ plus tax. Customer gave deposit of $300.00; ordrng 1 EBR78643405 (MAIN CONTROL BOARD)
Ryan D.
REFRIGERATOR LG LFX31925SST Complaint: No cold. Diagnosis: Opened back of unit and tested compressor. Only . amps. Opened back wall of freezer and evaporator was frosting at top and not bottom. Unit needs sealed system replaced. Quote: $695.00 and customer declined. Customer paid service fee
Kenny B.
RANGE ELICA CHE36600SS Spoke to Elica shipping control board replaced touch board light doesn’t shutoff; snapped 3 QuickPics
Ryan D.
REFRIGERATOR KITCHEN AID KSRG25FKSS04 "Complaint: Noisy Diagnosis: Opened up back of fridge by compressor area and noticed faulty condenser fan motor. Order parts and return to fix unit.; ordrng 1 W10124096 (fan,motor)"
Kenny B.
DISHWASHER DCS DD24P5 Installed jointer for upper and lower drain hose cust paid balance check
Ryan D.
BARBEQUE CAPITAL n/a Installed both burners and tested unit. Unit is running to factory specs. Office collected balance.
Ryan D.
DISHWASHER LG LDF8812ST Complaint: Door has no tension. Diagnosis: Pulled unit out to find broken door links. Unit needs new door links. Customer paid service fee via check. Part number for repair is 4933DD3001B and we would need to order (2)
Kenny B.
WASHER LG WT7100CW Installed washer plate and coupling ran in short cycle showed working tested good. Running to factory specs
Kenny B.
RANGE FRIGIDAIRE LFGF3054TF "Customer complaint of it is too hot, check sensor at board 1100 ohms, room temp ,,,oven 20 degree hotter adjusted temp from CONTROLER Showed customer working to factory specs"
Paul D.
REFRIGERATOR LG LMXS30776S/05 Customers concern Wass left side fresh food door not closing properly endorse not aligned I adjusted door tested not working to factory specs
Bob D.
REFRIGERATOR LG LFX25974ST Refrigerator is not cooling down. Replaced compressor and filter drier and board. Refrigerator tested okay to factory specs
Kenny B.
WASHER LG WM2688HNMA Plant leaking found issue to the drain line ordrng 1 5215ER2002G (HOSE)
Bob D.
REFRIGERATOR SUMMIT n/a "Model tag is in rear of unit. Unit needs to be uninstalled to see tag. I found a defective sealed system. Unit needs evaporator, filter drier and compressor. Customer will contact Summit and call when he receives the parts. Labor is plus tax to repair. Customer paid "
Bob D.
REFRIGERATOR LG LSXS26386D/01 Refrigerator is not making ice. Refrigerator has a frozen water line in door. Advised customer to defrost door by turning off refrigerator for 24 hours. Refrigerator tested okay to factory specs.
Paul D.
REFRIGERATOR LG LFXC24796S/01 "Installed new filter head, tested now working to factory specs"
Kenny B.
RANGE LG LDG3036ST/00 Replaced wire harness showed customer working running to factory specifications tested good no other issue customer paid balance
Ryan D.
OVEN VIKING VGSC4876QSS Complaint: Bake turns on and off and doesn’t keep tempature. Diagnosis: Tested unit and found bad spark module control board. Order parts and return to fix unit. ; ordrng 1 PA020027 (DSI MODULE)
Paul D.
REFRIGERATOR LG LMXS30796S/00 Installed new evaporator cover with fans tested now working to factory specs
Bob D.
REFRIGERATOR LG LFXC24726S/01 Refrigerator is not cooling down. Replaced compressor and filter drier. Refrigerator tested okay to factory specs. Customer approved repair for and the parts are covered by LG warranty. Customer paid with charge.
Ryan D.
DRYER ELECTROLUX EIMGD60JIW3 Installed board. And tested unit. Door switch is still not getting power. Spoke to tech line and tested unit from board. Board is sending voltage. There is a short in the wire harness. I tried to find and splice but was not visible. We need to order harness and send board back. ; ordrng 1 137244100 (harness)
Paul D.
WASHER LG WM3700HWA /02 Customers concern is water cup to a cup full of water is left in the bottom of the tub after cycle tech-support explained how the waistline was about 6 feet from the floor he said the water is just going right back down to drain line into the tub that The waist line would need to be lowered or put an extension on the drain line with a big loop this is an installation problem and the plumbing problem for the customer I did explain that Customer I took pictures also took pictures of the floor which was damaged with a prior machine that was installed and leaked the serial number is different than the one given. 022TNQD08292
Kenny B.
WASHER GE WVSR1060G5WW Customer complaint not agitation. Issue need gear case Estimate tax customer
Ryan D.
REFRIGERATOR SAMSUNG RF20HFENBSR Complaint: Water underneath crisper drawers. Diagnosis: Opened up back of unit to find bad defrost heater. Unit needs new defrost heater. DA47-00424L is part
Ryan D.
REFRIGERATOR LIEBHERR 0926077-05 I called customer and tried to let them know that unit tech line we need to replace whole ice maker assembly. installing IM thermistor but whole IM needs to be replaced. ; ordrng 1 9902098 (I’M)
Paul D.
RANGE LG LTG4715ST/00 Customers concern laws no gas going to igniter or top burners of range I found the problem to be the retainer clip for the plunger on the gas regulator had detached disassembled reinstalled adjusted tightened tested several times and leak tested now working to factory specs
Ryan D.
WASHER LG WM2277HB Installed sensor and tested unit. Unit is running to factory specs. Customer paid balance via check.
Paul D.
DISHWASHER FRIGIDAIRE FGID2466QF6A "Customers concern is dishes not getting clean, I tested the wash arms are working , I found some debris/ junk in the sump And inside of the dishwasher took pictures I tested top rack of dishwasher excellent spray Celine draining to factory specs washer clean in class and was full and clean explain to customer how to clean dishwasher with some white vinegar she says she will do so but this dishwasher is working to factory specs"
Ryan D.
WASHER LG WM2277HW Installed both hot and cold valves and tested unit. No leaks and unit is running to factory specs. Customer paid balance via check.
Bob D.
REFRIGERATOR LG LFXC24726S/01 Refrigerator is not cooling down. Replaced compressor and filter drier. Refrigerator tested okay to factory specs. Customer approved repair parts are covered by LG warranty. Customer paid with charge.
Kenny B.
WASHER LG WM9500HKA Replaced gasket showed customer working no leaks ran through two fast wash cycles running to factory specifications
Kyle S.
DRYER GE DPSE810EG1WT "Customer needs a vent repair,lint tray cleaning, and an exterior vent cleaning. Customer approved job, job complete.
Ryan D.
RANGE FRIGIDAIRE FFEF3020LBE "Complaint: Element will not adjust. Diagnosis: Tested switch to unit and infinite switch needs to be replaced. Order parts and return to fix unit. ; ordrng 1 316436001 (switch,infinite lrg)"
Ryan D.
WASHER ELECTROLUX EFLS517SIW tested unit on a speed cycle and unit is washing and spinning to factory specs. Notified customer that it was probably an off balance load or too much soap.
Paul D.
REFRIGERATOR LG LMXS30796S/01 "Customers concern is no ice, technical support tests and found two problems with this unit, will need the dispenser door broken wire and the dispenser cover ass, I will order now.; ordrng 1 ACQ85430297 (DISPLAY COVER ASSEMBLY ) and 1 ADD74236522 (F/F DISPENSER DOOR )"
Ryan D.
RANGE LG LRE3061ST/00 Installed control panel and tested unit. Unit is running to factory specs.
Kyle S.
DRYER LG 808KWKS83869 "Customer needed an exterior vent cleaning. Customer approved job, job complete.
Paul D.
RANGE LG LRG4115ST/00 technical support on this he explained that this problem has a service bulletin on it number need to change the burner and ignitor,I will order parts needed for repair now ; ordrng 1 ABF73469901 (BURNER ) and 1 MEE61841401 (IGNITOR )"
Ryan D.
RANGEHOOD PRESTIGE VENTILA PC30240 Installed both light sockets and tested unit. Unit is running to factory specs.
Ryan D.
DRYER SAMSUNG DV42H5200EW/A3 Complaint: Dryer keeps popping breaker. Diagnosis: Opened up dryer and tested all components on inside of dryer. the control thermostat.
Kyle S.
WASHER LG WM8000HVA Found boot was dirty customer will clean the boot an run a cycle
Paul D.
COOKTOP LG LCE3010SB/01 Removed cooktop out of counter board and control panel were installed was separate units to change out the board and the touch board also
Kenny B.
DISHWASHER LG LDS5040ST Replaced control board also repaired burned wire unit working tested good running to factory specifications customer paid balance
Ryan D.
RANGE BERTAZZONI MAS365GASXE/01 Complaint: Bake and Broil not staying lit. Diagnosis: Tested bake and broil and neither are staying lit due to defective thermal couples. Thermal couples need to be replaced. knob. ; ordrng 1 508041 (BAKE THERMAL COUPLE) and 1 508042 (BROIL THERMAL COUPLE)
Kenny B.
REFRIGERATOR LG LFX23961ST "Customer complaint no power to refrigerator issue is waterline above control panel in back of refrigerator is leaking causing water to leak into control board and shorted it out customer needs new control board and plumber to fix water line part # ebr41956102 parts and labor"
Ryan D.
OVEN THERMADOR SCD302TS "Complaint: No bottom oven and no display. Diagnosis: Opened unit up and found 2 bad relays on bottom oven board and also display board has burn marks on it. Both need to be replaced new. order boards and return to fix unit. Left breaker off and told customer not to turn back on as safety hazard.
Kenny B.
WASHER LG WM2688HNMA Replaced drain hose showed customer working tested good running to factory specifications no other issue cust paid balance
Paul D.
DISHWASHER LG LDF5545ST.ASTEEUS Customers concern is dishwasher shown an AED error code which means leak detected I found water in the reservoir pan just had tripped the float switch there is a bulletin on this cannot open the door while in use and do not use too much detergent I explained this to customer ran machine recycle selling washing draining no leaks detected dishwasher is now working to factory specs
Paul D.
WASHER LG WT7200CV "Installed new noise pads over existing, tested now working to factory specs"
Kyle S.
DRYER LG N/A Customer needs an exterior vent cleaning.
Ryan D.
COOKTOP LG LCE3010SB/01 cooktop base to cook top. Reschedule with (2) men
Bob D.
REFRIGERATOR LG LFXS24623S/00 Refrigerator is not cooling down. Replaced compressor and filter drier. Refrigerator tested okay to factory specs.
Paul D.
WASHER LG WM3370HWA.ABWEPUS "Customers concern is washing machine leaving Little holes in clothing after wash cycle, LG technical support test inside the basket/ Drum of washer to try and find snags or Burrs I was very thorough with this test no bars or snags found inside Lisa said this could not be from this machine Mark said the same only it is possible when washer goes into very high spin with light clothing that it’s going through the holes in the basket and snagging on the back of the holes explained all of this to customer and as per tech support use a lower spin cycle washer is working to factory specs also for notes the basket had already been changed for the same problem prior to this as per customer"
Kenny B.
DRYER SAMSUNG DV448AGW/XAA Customer canceled
Paul D.
REFRIGERATOR LG LMXS30746S.ASTCNA0 Customer wanted to see Beside existing door before I installed refused installation repair said it is a totally different color tests found the problem to be the compressor has V to compressor in test compressor only pulling 0 Amps
Kenny B.
MICROWAVE BLOMBERG BOTR30200CS Customer complaint no power to unit found fuse had blown had checked unit thoroughly switches checked out good replaced fuse ran unit many times for over 30 minutes no issues with unit at all
Kenny B.
WASHER LG WM2277HW/01 Complaint tub will not spin found issue to be drum bearings needs new bearings
Paul D.
RANGE LG LSG4513ST/00 Customers concern Was front right large burner Went on extremely low simmer if anything passes it it will go out this is absolutely normal for this range it does not have a standing pilot light but an electronica nighter explain to customer shouldn’t use as low as they are using it and expect it to stay on they understand this range is working to factory specs
Paul D.
REFRIGERATOR LG LRFCS2503S/00 Installed new Sri f/f door and name plates now to factory specs
Kenny B.
RANGE ELECTROLUX EW30GF65GSH "Replaced burner showed customer working tested good,,running to factory specs no other issues"
Bob D.
REFRIGERATOR LG LFXS30766S/02 Refrigerator is not cooling down. Replaced compressor and filter drier. Refrigerator tested okay to factory specs.