We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPBG2277RF1
Near Commack, NY 11725
Fleet
Job Details: 03/22/2021
Installed ice maker and tested unit. Unit is running to factory specs.
We serviced a
GE PROFILE RANGE
Model JGB9055SEF3SS
Near Greenlawn, NY 11740
Fleet
Job Details: 03/22/2021
Complaint: No Bake and No Door Lock. Diagnosis: Opened unit and found defective door lock assembly and bake igniter. Order parts and return to fix unit.; ordrng 1 WB02K10136 (Door Lock)
We serviced a
GE REFRIGERATOR
Model CSCP5UGXCFSS
Near Huntington, NY 11743
Fleet
Job Details: 03/22/2021
Complaint: Fresh Food Section Warm. Diagnosis: When customer opens the door the lights do not always come one. Tested door switch and tested okay. Door switch may be getting stuck and evaporator fan motor is not circulating air. Food section dropped over the weekend and seemed okay. Tightened connection on evaporator fan motor as well.need evaporator fan motor and door switch. Part numbers are WR23X23343 Door Switch and WR17X12490 Evaporator Fan Motor.
We serviced a
ELECTROLUX DRYER
Model EIMED60JIW0
Near Dix Hills, NY 11746
Fleet
Job Details: 03/22/2021
Installed heater and tested unit. Unit is running to factory specs.
We serviced a
SAMSUNG DISHWASHER
Model DW80HK5050US/AA02
Near Centereach, NY 11720
Fleet
Job Details: 03/22/2021
Complaint: No Drain. Diagnosis: Opened unit and found glass in propeller of drain pump. Cleared out glass and tested but unit needs drain pump. Order part and return to fix unit. ; ordrng 1 DD31-00005A (Drain Pump)
We serviced a
LG DISHWASHER
Model LDS50400WW
Near Patchogue, NY 11772
Fleet
Job Details: 03/22/2021
Installed motor and tested unit. Unit is running to factory specs.
We serviced a
KITCHEN AID DRYER
Model KEYE660WWH1
Near East Patchogue, NY 11772
Fleet
Job Details: 03/22/2021
We serviced a
LG REFRIGERATOR
Model LMX25988ST/00
Near Manorville, NY 11949
Fleet
Job Details: 03/22/2021
Went to install upgraded fabric softener gasket/ guide
We serviced a
LG REFIGERATOR
Model LFX25976ST/00
Near Mastic, NY 11950
Fleet
Job Details: 03/22/2021
"Customers concern was ice on bottom of freezer and sometimes leaking water onto floor, I found the problem to be the freezer evaporator drain port frozen and clogged
We serviced a
SAMSUNG WASHER
Model WV60M9900AV/A5 02
Near East Patchogue, NY 11772
Fleet
Job Details: 03/22/2021
We serviced a
LG WASHER
Model WT7100CW.ABWETUS
Near Selden, NY 11784
Fleet
Job Details: 03/22/2021
Complaint: no water. Diagnosis customer states water does not start filling until about 90 seconds . Test unit that is correct unit gets more then enough water . Unit checked okay.
We serviced a
LG DRYER
Model DLEX8100V.ASSEEUS
Near Northport, NY 11768
Fleet
Job Details: 03/22/2021
Customer complaint dryer has no power found issue dryer has power to unit voltage not coming out of control board need to order parts; ordrng 1 Ebr76519514 (Contoler) and 1 Ebr81137801 (Inter face)
We serviced a
LG WASHER
Model WM4200HWA.ABWEEUS
Near Northport, NY 11768
Fleet
Job Details: 03/22/2021
"Customer complaint not draining , instruct customer on drain line drain line is too high on unit ran unit unit is working to factory specifications customer needs to get drain line fixed if continuing issue"
We serviced a
FRIGIDAIRE MICROWAVE OVEN
Model FGBM19WNVF
Near Port Jefferson, NY 11777
Fleet
Job Details: 03/22/2021
Customer complains door not closing properly found issue to be door cam not in the right position reposition door cam unit working to factory specifications no other issues found
We serviced a
SAMSUNG DISHWASHER
Model DW80M2020U
Near Ronkonkoma, NY 11779
Fleet
Job Details: 03/22/2021
Replace pump showed customer unit working to factory specifications no other issues found
We serviced a
SAMSUNG WASHER
Model WF50K7500AV/AZ 11
Near Bohemia, NY 11716
Fleet
Job Details: 03/22/2021
Installed new main board and control board tested now working to factory specs.
We serviced a
GE DISHWASHER
Model GDF620HSJ2SS
Near Bayport, NY 11705
Fleet
Job Details: 03/22/2021
Installed new door latch mechanism and main board tested several times in different settings now working to factory specs
We serviced a
LG DISHWASHER
Model LDF5545ST
Near Bay Shore, NY 11706
Fleet
Job Details: 03/22/2021
Customer complaint unit leaking found issue to be faulty pump
We serviced a
KITCHEN AID DISHWASHER
Model KDTE204DSS1
Near West Babylon, NY 11704
Fleet
Job Details: 03/22/2021
Customer complaint no water found faulty water valve ordrng 1 W11175771 (Valve inlet)
We serviced a
ELECTROLUX WASHER
Model EFLW317TIW0
Near Huntington, NY 11743
Fleet
Job Details: 03/19/2021
Complaint: unit not draining and not getting enough water. Diagnosis water was not turned on an drain hose is to long hooked up in to different spots.
We serviced a
LG DRYER
Model DLEX7800VE.ASSEEUS
Near Dix Hills, NY 11746
Fleet
Job Details: 03/19/2021
Complaint: door not closing. Diagnosis door opens up an down and from left to right. Ordering new door assembly return to fix unit.; ordrng 1 ADC74129538 (Door assembly)
We serviced a
LG WASHER
Model WM4000HWA.ABWEUUS
Near Huntington Station, NY 11746
Fleet
Job Details: 03/19/2021
Complaint: water supply issue. Diagnosis unit does not stop filling with water. Unit has a defective pressure switch. Ordering part return to fix unit.Replacing the main pcb.; ordrng 1 EBF63534901 (Pressure switch) and 1 EBR89581110 (Main pcb)
We serviced a
LG WASHER
Model WM3700HWA/02
Near Medford, NY 11763
Fleet
Job Details: 03/19/2021
Complaint: No Power. Diagnosis: Opened unit and found defective fuse on main board. Part number for main board is EBR85018201.
We serviced a
WHIRLPOOL WASHER
Model Wtw5000dw2
Near Holtsville, NY 11742
Fleet
Job Details: 03/19/2021
Replaced door lock and spring
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFBR814TWT
Near Islandia, NY 11749
Fleet
Job Details: 03/19/2021
Installed thermostat heater showed customer unit working to factory specifications no other issues found
We serviced a
GE DRYER
Model GTD33GASKWW
Near Port Jefferson Station, NY 11776
Fleet
Job Details: 03/19/2021
"Installed new igniter, tested unit still did not heat the igniter is defective. Ordering part return to fix unit.; ordrng 1 WE04X25996 (Igniter)"
We serviced a
LG RANGE
Model LRGL5823S.FSTELGA
Near Central Islip, NY 11722
Fleet
Job Details: 03/19/2021
Customer complaint slight gas odor found loose connections on gas valve in back of unit tightened up gas connections unit working to factory specifications no other issues found
We serviced a
DACOR RANGE
Model EGR30S06SCH
Near Selden, NY 11784
Fleet
Job Details: 03/19/2021
Complaint: No Bake. Diagnosis: Opened unit and found defective bake burner and igniter. Bake Burner
We serviced a
ELECTROLUX REFRIGERATOR
Model EI32AR80QSC
Near Commack, NY 11725
Fleet
Job Details: 03/19/2021
Complaint: No Cold. Diagnosis: Opened unit and found defective sealed system. parts and return to fix unit. Electrolux has a 5 year warranty on sealed system parts. ; ordrng 1 297414900 (Evaporator) and 1 5304494381 (Heat Exchanger) and 1 297411101 (Compressor) and 1 5303305677 (Filter Drier)
We serviced a
LG RANGE
Model LRE3023ST/00
Near Huntington Station, NY 11746
Fleet
Job Details: 03/19/2021
Replaced call board showed customer element working unit working to factory specifications no other issues found; snapped 2 QuickPics
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QD
Near Melville, NY 11747
Fleet
Job Details: 03/19/2021
customer No power to dishwasher reset circuit breaker unit working to factory specifications no other issues found
We serviced a
LG DRYER
Model DLEX3700W.ABWEEUS
Near Medford, NY 11763
Fleet
Job Details: 03/19/2021
Complaint: unit taking to long to dry. Diagnosis took vent off of the back of the dryer tested temp average temp is 143 within range. Customer needs to have vent cleaned.
We serviced a
GE MICROWAVE
Model JVM3160DF4WW
Near Wyandanch, NY 11798
Fleet
Job Details: 03/19/2021
Customer complaint unit not working properly condition to be faulty monitor switch install part from truck unit working to factory specifications no other issues found; used 1 Wb24x10205 from stock
We serviced a
AVANTI REFRIGERATOR
Model WCR682SS-2
Near Huntington, NY 11743
Fleet Appliance
Job Details: 03/19/2021
Customers concerns are the refrigerator is not cooling. I found a defective relay on the board. Order part AYE60Y42-RELAY. ordrng 1 AYE60Y42-RELAY (Relay Board)
We serviced a
FRIGIDAIRE DISHWASHER
Model FFID2426TS2A
Near Eastport, NY 11941
Fleet
Job Details: 03/19/2021
"Installed new console assembly and switch assembly HAD PREVIOUSLY INSTALLED DOOR LATCH MECHANISM ON LAST VISIT, TESTED DISHWASHER SEVERAL TIMES NOW WORKING TO FACTORY SPECS"
We serviced a
FRIGIDAIRE DISHWASHER
Model FPID2498SF0A AT
Near Greenlawn, NY 11740
Fleet
Job Details: 03/19/2021
Complaint: I-30 Error Code and Leaking. Diagnosis: found that dirt and food build up behind gasket was causing a leak down the right hand side of door into the base of machine. The leak is what cause the I-30 error code. Completely removed gasket and cleaned out gasket housing. Also leveled dishwasher legs so tub and door make a proper seal. Tested unit on 30 minute cycle and no leaks or error codes. Unit is running to factory specs.
We serviced a
FISHER & PAYKEL REFRIGERATOR
Model RF170ADUSX4
Near Huntington, NY 11743
Fleet
Job Details: 03/19/2021
Installed flapper hinge kit and tested unit. Unit is running to factory specs.
We serviced a
ELECTROLUX DRYER
Model EIMED60JIW0
Near Dix Hills, NY 11746
Fleet
Job Details: 03/19/2021
Complaint: E-64 Error Code. Diagnosis: Opened unit and found 2 out of 3 legs on heater with no continuity. Heater needs to be replaced. Reschedule for Monday. ; ordrng 1 134792700 (Heater)
We serviced a
LG DISHWASHER
Model LDP6797ST
Near Bayport, NY 11705
Fleet
Job Details: 03/19/2021
Complaint: Door Closing and not starting. Diagnosis: Unit needs new door switches and new siliconed interface. ; ordrng 1 AGM76209501 (Switches) and 1 Agl75172605 (User Interface)
We serviced a
LG RANGE
Model LRE3193ST/00
Near East Quogue, NY 11942
Fleet
Job Details: 03/19/2021
"Customers concern is front right large cooktop burner not turning off when she touches control burner not cycling on and off just stays on maximum heat customer has to keep touching control panel to turn it off and a few times couldnt get it of and had to turn off the breaker, is the really board/ main board behind the control panel relay sticking defective needs to be charged,I will order now ; ordrng 1 EBR77562709 (Control board / main board)"
We serviced a
GE DISHWASHER
Model GDE520PSJSS
Near Hampton Bays, NY 11946
Fleet
Job Details: 03/19/2021
"Customers concern is control panel/ user interface is lite up changes settings but dishwasher not starting cycles, NO LIGHTS ON MAIN BOARD said will need new main board, UI board and door wire harness,, part number for the main board WD21X24900 UI board is WD21X23463 and harness is WD21X22596.
We serviced a
GE WASHER
Model GTW485ASJ3WS
Near Hampton Bays, NY 11946
Fleet
Job Details: 03/19/2021
"Vacuumed out standing water removed defective drain pump and sock,face mask and junk from inner tub tested several times on working and draining to factory specs,
We serviced a
GE WASHER
Model GTW500ASN0WS
Near Hampton Bays, NY 11946
Fleet
Job Details: 03/19/2021
"Customers concern is clothing still very wet after cycle and sometimes water most but not all the time, I done some tests and found the problem to be the drain hose is connected to the waistline with a a fernco fitting no air brake causing water to siphon back into washing machine, this washing machine is working to factory specs"
We serviced a
BOSCH RANGE
Model HEI8054U/08
Near West Babylon, NY 11704
Fleet
Job Details: 03/19/2021
Customer complaint display not functioning and issue to be for the display board need to order part ; ordrng 1 00758968 (Display module)
We serviced a
LG WASHER
Model WT7600HKA.ABSEEUS
Near Holbrook, NY 11741
Fleet
Job Details: 03/19/2021
Complaint: unit does not always turn all the time. Unit will need filter board part number is 6201EC1006T filter board.
We serviced a
FISHER & PAYKEL DISHWASHER
Model DD24DCX7
Near Holbrook, NY 11741
Fleet
Job Details: 03/18/2021
Installed motor control board and tested unit. Unit is running to factory specs.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHB2750TP0
Near Medford, NY 11763
Fleet
Job Details: 03/18/2021
"Customers concern was very loud humming noise when dispensing ice, I found the problem to be the auger worm in the ice bin was out of alignment, I adjusted tested several times now working to factory specs"
We serviced a
LG REFRIGERATOR
Model LFXC24726S/02
Near Selden, NY 11784
Fleet
Job Details: 03/18/2021
"Customers concern is strange noise from the refrigerator, I found the noise to be from the linear compressor when I put it in test pulling3 amps normal and noise is normal noise from the compressor everything is cooling and all fans working to factory specs,
We serviced a
LG DRYER
Model DLE2140W
Near Selden, NY 11784
Fleet
Job Details: 03/18/2021
"Customers concern is dryer taking to long to dry, I tested dryer it is heating to specs, the problem I found is the dryer vent is extremely clogged and the moisture sensors needed to be cleaned waxed over, customer will have vent cleaned. Dryer is working to factory specs"
We serviced a
KENMORE DRYER
Model 91573210
Near West Babylon, NY 11704
Fleet
Job Details: 03/18/2021
Complaint: squeaking noise. Diagnosis unit has 2 bad rollers. Ordering parts return to fix unit.; ordrng 2 4581EL3001E (Rollers)s
We serviced a
KENMORE DRYER
Model 417.948123
Near Sayville, NY 11782
Fleet
Job Details: 03/18/2021
Complaint: no heat. Diagnosis unit has a broken heating element. Ordering part return to fix unit.; ordrng 1 131475320 (Heating assembly)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGSS2635TF
Near Copiague, NY 11726
Fleet
Job Details: 03/18/2021
Customers complaint crisper been freezing up repaired crisper been slide
We serviced a
LG WASHER
Model WM3600HWA.ABWEUUS
Near Mastic, NY 11950
Fleet
Job Details: 03/18/2021
"Installed new panel. Tested unit, unit checked okay."
We serviced a
SAMSUNG WASHER
Model WV60M9900A
Near Holbrook, NY 11741
Fleet
Job Details: 03/18/2021
Tech was assigned as a helper;
We serviced a
DCS RANGE
Model RGS-486GDSS-L
Near Center Moriches, NY 11934
Fleet
Job Details: 03/18/2021
Installed igniter and gas valve and tested unit. Unit is running to factory specs.
We serviced a
LG REFRIGERATOR
Model LFXS24623S/00
Near Centereach, NY 11720
Fleet
Job Details: 03/18/2021
"Customers concern is no cold, I found the problem to be the compressor is defective pulling amps order compressor and drier filter will do so now.; ordrng 1 TCA38151706 (Compressor) and 1 ADH73590307 (Drier filter)"
We serviced a
LG WASHER
Model WM3900HBA.ABLEUUS
Near West Islip, NY 11795
Fleet
Job Details: 03/18/2021
"Customers concern was last time she used the washing machine at the end of cycle had small puddle of water on floor front left side of washer, I examined inside of washer no water and no signs of water intrusion, diagnostics and couldnt duplicate any problem or leaks all fill hoses and drain hose examined no leaks washing machine is working to factory specs at this time customer will monitor."
We serviced a
VIKING BARBEQUE
Model VGIQ5304RE2L
Near Sagaponack, NY 11962
Fleet
Job Details: 03/18/2021
Adjusted burner and tested all components of unit. Unit is running to factory specs.
We serviced a
MIELE REFRIGERATOR
Model F 1411 VI/01
Near Westhampton Beach, NY 11978
Fleet
Job Details: 03/18/2021
"Complaint: No Cold. Diagnosis: Condenser fan Motor is running and compressor is burning hot. Ohmed out pins to compressor and found sealed system issue. Unit needs sealed system replaced. ; ordrng 1 7222152 (Compressor) and 1 4863221 (Filter Drier) and 1 7222032 (Evaporator)"
We serviced a
DCS RANGEHOOD
Model VS48SS
Near Rocky Point, NY 11778
Fleet
Job Details: 03/18/2021
Installed blower switch and tested unit. Unit is running to factory specs.
We serviced a
DACOR WARMING DRAWER
Model DW027W
Near Setauket- East Setauket, NY 11733
Fleet
Job Details: 03/18/2021
Complaint: No Power. Diagnosis: The outlet that unit is plugged into is not sending 120v to unit. Customer needs to have an electrician out to fix problem.
We serviced a
LG REFIGERATOR
Model LFXS26596S.ASTCNA0
Near Amityville, NY 11701
Fleet
Job Details: 03/18/2021
Complaints refrigerator not working properly ran unit unit working to factory specifications no issues found
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2615TS
Near Huntington Station, NY 11746
Fleet
Job Details: 03/18/2021
complaint icemaker not working issue to be for the icemaker repair the icemaker unit working to factory specifications no other issues found
We serviced a
WOLF RANGE
Model DF364C-LP
Near Setauket- East Setauket, NY 11733
Fleet
Job Details: 03/18/2021
Complaint: Door Not Closing. Diagnosis: Opened unit and found defective door hinges. Order parts and return to fix unit. ; ordrng 1 812274 (Hydronic Hinge) and 1 812272 (Spring Hinge) and 1 815575 (Logo)
We serviced a
DCS BARBEQUE
Model BE1-36RC-L
Near Smithtown, NY 11787
Fleet
Job Details: 03/18/2021
Complaint: No Power. Diagnosis: transformer and conversion kit. Unit needs transformer and cable. Order parts and return to fix unit. ; ordrng 1 70750 (Conversion to Natural Gas) and 1 251739 (Transformer) and 1 251747 (Fuse Pack)
We serviced a
LG WASHER
Model WT7100CW
Near Northport, NY 11768
Fleet
Job Details: 03/18/2021
Installed power control board unit still not powering on issue is interface board; ordrng 1 Ebr6823101 (User interface)
We serviced a
ELECTROLUX WASHER
Model E1FLS60LT
Near Northport, NY 11768
Fleet
Job Details: 03/18/2021
Customer complaint unit leaking found issue to be faulty water valve to picture called Electrolux to get correct part number Need to order part; ordrng 1 134637810 (Water valve)
We serviced a
SAMSUNG DISHWASHER
Model DW80K7050U
Near East Northport, NY 11731
Fleet
Job Details: 03/18/2021
Replaced pump unit still leaking sump has crack did not see prior; ordrng 1 Dd82-01314a (Circulation pump) and 1 Dd82-01313a (Sump) and 1 Dd82-01999a (Sump seal)
We serviced a
ELECTROLUX DRYER
Model EFMG617SIW
Near Commack, NY 11725
Fleet
Job Details: 03/18/2021
Customer complaint dryer not working properly customer needs to get dryer vent cleaned out also customer needs to make unit accessible for service it is in a very tight closet and it is unable to be accessed
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGUB2642LF3
Near Brentwood, NY 11717
Fleet
Job Details: 03/18/2021
undefined
We serviced a
LG RANGE
Model LSG4513ST/00
Near Oakdale, NY 11769
Fleet
Job Details: 03/18/2021
"Customers concern was whistling noise from rear top oven vent fan , I tested on 400 and let the oven cool very normal noise of vent fan operating this oven is normal and working to factory specs"
Near Shirley, NY 11967
Fleet
Job Details: 03/15/2021
DRYER LG DLE3500W.ABWEEUS "Installed new lint screen, and cover housing. Tested unit, unit checked okay."
Near Wading River, NY 11792
Fleet
Job Details: 03/15/2021
WASHER LG WM3700HVA.ASSEEUS "Installed new front panel , hot an cold water inlet valves. Tested unit with hot water only could not test cold water cause unit has a y connector attached for the dryer, customer will have to reinstall unit in or to test cold water valves."
Near Bayport, NY 11705
Fleet
Job Details: 03/15/2021
DISHWASHER FISHER & PAYKEL DD24DCTX6V2 "Customer complaint unit not working ,,faulty control and broken handle
Near Northport, NY 11768
Fleet
Job Details: 03/15/2021
RANGE HOOD ELICA ERS636S1 Replace motor unit working to factory specifications no other issues found
Near Eastport, NY 11941
Fleet
Job Details: 03/15/2021
DISHWASHER FRIGIDAIRE FFID2426TS2A "Installed new door latch mechanism, when power restored to dishwasher the control panel was none responsive 3 lights blinking in center of user interface, keypad error, Console and switch assembly, I will order new now ; ordrng 1 5304518473 (Console assembly) and 1 5304518467 (Switch assembly)"
Near Ridge, NY 11961
Fleet
Job Details: 03/15/2021
RANGE TAPPAN TEF351EWP "Customers concern was 3 of the 4 cooktop burners not heating,I found the problem to be the burner elements were not seated properly in the block receptacles, I adjusted tested all 4 burners now working to factory specs"
Near Shirley, NY 11967
Fleet
Job Details: 03/15/2021
WASHER SAMSUNG WF42H5200AP/A2 "Complaint: unit screeching and does not drain. Diagnosis moved tub lifts up an down can hear a clanking noise. Needs a rear outer tub, basket, shocks and front outer tub ordrng 1 DC97-18093B (Front outer tub) and 1 DC97-19636A (Outer rear tub) and 2 DC66-00470B (Shock absorber)s and 1 DC97-17037E (Basket)"
Near Bay Shore, NY 11706
Fleet Appliance
Job Details: 03/15/2021
DRYER LG DLGX3571W.ABWEEUS Tech was assigned as a helper;
Near Centereach, NY 11720
Fleet
Job Details: 03/15/2021
WASHER LG WM3670HVA "Installed new pump housing. Tested unit, unit checked okay."
Near Port Jefferson, NY 11777
Fleet
Job Details: 03/15/2021
REFIGERATOR JENN-AIR JFC2089HEP Complaint: No Ice. Diagnosis: Opened unit and found defective ice maker and bail arm. Ice maker and bail arm need to be replaced. Parts needed are stock ice maker and bail arm WP67004028 for repair.
Near Patchogue, NY 11772
Fleet
Job Details: 03/15/2021
DISHWASHER FRIGIDAIRE FGIP2468UF0A Installed new control switch assembly tested now working to factory specs
Near Setauket- East Setauket, NY 11733
Fleet
Job Details: 03/15/2021
REFRIGERATOR DACOR EF48BDCBSS Complaint: One big block of ice. Diagnosis: When I installed new ice maker I did not tighten front screw enough and ice maker was not level and dripping into ice bin. Tightened screw and unit is running to factory specs.
Near Stony Brook, NY 11790
Fleet
Job Details: 03/15/2021
OVEN DACOR BUILT IN EORS130SCH Installed board and tested unit. Unit is running to factory specs.
Near Mastic, NY 11950
Fleet
Job Details: 03/15/2021
WASHER LG WM3600HWA.ABWEUUS "Complaint: not draining properly, and start button broke. Diagnosis units drain connected in 2 spots and is to long not draining all of the water out. User interface and dial both not screwed into panel which is why the power button broke. Ordering new panel return to fix unit.; ordrng 1 AGL30019514 (Panel)"
Near Farmingville, NY 11738
Fleet
Job Details: 03/15/2021
REFIGERATOR FRIGIDAIRE FFHT1514QS Replaced controller showed customer unit working to factory specifications no other issue found
Near Holbrook, NY 11741
Fleet
Job Details: 03/15/2021
REFRIGERATOR ELECTROLUX E23BC68JPS8 Complaint: frozen food section gasket coming off. Diagnosis frozen food gasket coming off and also has a tear in it. Checked other gaskets left side fresh food section also has tears in it. freezer door gasket ; ordrng 1 5304502840 (Freezer door gasket)
Near Rocky Point, NY 11778
Fleet
Job Details: 03/15/2021
RANGEHOOD DCS VS48SS Complaint: Switch Broken. Diagnosis: Customer broke stem off blower switch. Blower switch needs to be replaced. Order parts and return to fix unit. ; ordrng 1 237333 (Blower Switch)
Near Selden, NY 11784
Fleet
Job Details: 03/15/2021
WASHER LG WM3700HVA.ASSEUUS "Installed new main pcb. Tested unit, unit checked okay."
Near Huntington Station, NY 11746
Fleet
Job Details: 03/15/2021
RANGE LG LRE3023ST/00 Customer complaint element not functioning right front needs control not display board need to order correct part; ordrng 1 Ebr74164702 (Controler)
Near Bay Shore, NY 11706
Fleet Appliance
Job Details: 03/15/2021
REFIGERATOR LG LFXS29626S.ASTCNA0 Tech was assigned as a helper;
Near East Northport, NY 11731
Fleet
Job Details: 03/15/2021
DISHWASHER SAMSUNG DW80K7050U Customer complaint unit not working properly found issue to be faulty drain pump need to order part; ordrng 1 Dd31-00005a (Drain pump)
Near Brentwood, NY 11717
Fleet
Job Details: 03/15/2021
REFIGERATOR FRIGIDAIRE LGUB2642LF3 "Customers concern is freezer ice maker not producing ice, freezer not cold enough 46 shows error code Syef order part needed now.; ordrng 1 241509402 (Evaporator fan motor)"
Near Islip Terrace, NY 11752
Fleet
Job Details: 03/15/2021
REFRIGERATOR SAMSUNG RF263BEAESR/AA "Customers concerns are f/f ice maker producing crushed ice on wont dispense cubes also the ice bin for the same is cracked and leaking,I will order new now ; ordrng 1 DA97-12540G (Auger ass,) and 1 DA97-14474c (Ice tray assembly)"
Near Bohemia, NY 11716
Fleet
Job Details: 03/15/2021
REFRIGERATOR FRIGIDAIRE FFSS2315TS3 "Customers concern is top plastic bin /drawer and plastic tub on door in f/f section of unit are cracked and broken ordrng 1 530168328 (Liner tape)"
Near Setauket- East Setauket, NY 11733
Fleet
Job Details: 03/15/2021
WASHER LG LUWM101HWA Complaint: Sensor Error Code. Diagnosis: need Sensor that is overheating is because of a clogged condenser with lint.
Near Lake Ronkonkoma, NY 11779
Fleet
Job Details: 03/15/2021
DISHWASHER SAMSUNG DW80M2020U undefined; ordrng 1 Dd81-02150a (Drain pump)
Near Oakdale, NY 11769
Fleet
Job Details: 03/15/2021
REFRIGERATOR SUMMIT SCFR100MAN Complaint: Compressor extremely loud. Now not running at all. Diagnosis: Opened unit and found defective sealed system. Unit needs sealed system replaced. for filter drier and evaporator.
Near Oakdale, NY 11769
Fleet Appliance
Job Details: 03/15/2021
REFRIGERATOR LG LFC24770SB Tech was assigned as a helper;
Near Huntington, NY 11743
Fleet
Job Details: 03/13/2021
WASHER LG WT7300CV.ASSETUS Complaint: unit leaking. Diagnosis there was water on the ground tested unit in a speed wash on warm could not find any leaks. Customer might have overloaded the washer. Cannot recreate problem.