We serviced a
KITCHEN AID DISHWASHER
Model KUDS301XSS
Near Westhampton Beach, NY 11978
Fleet Appliance
Job Details: 01/15/2024
Cx complaint is handle by control panel has fallen off (adhesive) and control panel itself is separating from door skin / diagnosis tried to re-assemble pieces but handle does not stick in place anymore and control is missing broken tabs / need to replace control and handle
We serviced a
WHIRLPOOL WASHER
Model WFW8540FW1
Near Sound Beach, NY 11789
Richie
Job Details: 01/15/2024
"Replaced bellow and unit tested ok to factory specs
We serviced a
KITCHEN AID RANGE
Model KFED500EWH03
Near East Moriches, NY 11940
Fleet Appliance
Job Details: 01/15/2024
Installed new main control PCB and convection element and tested voltage to all elements at back of unit / all voltage present to all elements / no further defects with this unit.
We serviced a
GE DISHWASHER
Model GDT665SSN3SS
Near Port Jefferson Station, NY 11776
Richie
Job Details: 01/15/2024
"Customers concerns are unit is giving h20 code which indicates water is not present in unit, put unit into diag mode and got no error codes, then ran unit through test cycle and found that during water valve test, unit filled to normal level without issues, could not replicate problem at this time, unit tested ok to factory specs"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM06
Near Deer Park, NY 11729
Fleet Appliance
Job Details: 01/15/2024
"Troubleshooting whirlpool ref ,I found weak compressor high amps .7.9 need compressor ( 2007) over 16 yrs old, need to be replacement # W11480426 (kit); ordrng 1 W11480426 (Compressor)"
We serviced a
FRIGIDAIRE RANGE
Model PCFG3670AF
Near Brightwaters, NY 11718
Fleet Appliance
Job Details: 01/15/2024
Replaced main control board. Average oven temp is 348. No further issue with unit found
We serviced a
BOSCH DISHWASHER
Model SHV430UC/U12
Near Patchogue, NY 11772
Fleet Appliance
Job Details: 01/15/2024
Issue holder for front panel is broken and panel is falling off; ordrng 2 00165325 (Holder)s
We serviced a
ELECTROLUX DRYER
Model EFME627UIW1
Near Cold Spring Harbor, NY 11724
Fleet Appliance
Job Details: 01/12/2024
"Issue unit is giving e91 error code and has a plastic burning smell. Found that the double pole relay on main control board shorted and is causing g the smell. Found that the wires in the control are also burnt and broken causing g the error code.
We serviced a
GE WASHER
Model GFW148SSM0WW
Near Huntington Station, NY 11746
Fleet Appliance
Job Details: 01/12/2024
"Issue no water going to unit. Ran unit, no issue with unit. Advised that it was that the leak sensor probably got wet when draining unit to check drain pump and coin catch."
We serviced a
GE RANGE
Model JBS86SP5SS
Near Hampton Bays, NY 11946
Fleet Appliance
Job Details: 01/12/2024
Installed new large burner element (front right) and tested / all burners are now operating as should with no defects / no other defects with this unit.
We serviced a
GE RANGE
Model JGB735SP1SS
Near Hampton Bays, NY 11946
Carl S.
Job Details: 01/12/2024
"Customer complaint middle burner for griddle has low flame. Found it was out of adjustment. Readjusted flame settings, unit is working to factory spec."
We serviced a
SAMSUNG WASHER
Model n/a
Near Commack, NY 11725
Fleet Appliance
Job Details: 01/12/2024
Cx concerns unit doesnt drain. Found drain pump filter clogged
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WTW8120HW0
Near Westhampton, NY 11977
Fleet Appliance
Job Details: 01/12/2024
Installed all 4 new suspension rods with bushings and retainers / ran drain and spin with wet towels / unit now spins at full speed with no defects or off balance banging / noises / no further defects with this unit at this time.
We serviced a
WOLF OVEN
Model DF364C-LP
Near Setauket- East Setauket, NY 11733
Fleet Appliance
Job Details: 01/12/2024
Replaced hinges. No further issues with unit found.
We serviced a
LG WASHER
Model WKGX201HBA
Near Manorville, NY 11949
Carl S.
Job Details: 01/12/2024
Remove and replace customer supplied front bellow seal. Unit is operating to spec
We serviced a
MAYTAG REFRIGERATOR
Model MFI2569YEM2
Near Medford, NY 11763
Carl S.
Job Details: 01/12/2024
Removed and replaced ice maker. Ice maker is working to factory spec. Told customer to allow time for ice to be made
We serviced a
LG RANGE
Model LDG4315ST.BSTELGA
Near Farmingville, NY 11738
Fleet Appliance
Job Details: 01/12/2024
Installed and tested. Called Techline to confirm proper function. Works to factory specs.
We serviced a
SAMSUNG WASHER
Model WA50M7450AW/A4
Near Manorville, NY 11949
Fleet Appliance
Job Details: 01/12/2024
"Cx concerns unit spins out of balance and had Ub error code. Checked unit all components are good, tested in service mode. Unit is ok to specs. Instructed cx on loading blankets properly and evenly.
We serviced a
TRAULSEN REFRIGERATOR
Model URS48DT
Near East Moriches, NY 11940
Fleet Appliance
Job Details: 01/12/2024
Unit was cleaned in compressor area and defrost timer installed. Unit runs to specs.
We serviced a
GE DISHWASHER
Model Gdt65555joss
Near Patchogue, NY 11772
Fleet Appliance
Job Details: 01/12/2024
Cx concerns door light flashes and doesnt run. Found bad door switch when put unit in test mode. Would not start component test. ordrng 1 WD21X10490 (Door latch switch)
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Shirley, NY 11967
Fleet Appliance
Job Details: 01/12/2024
Installed new drive hub assembly and ran a calibration cycle on unit / also ran full diag cycle on all components / all is now working to factory specs with no further defects
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW08
Near Hampton Bays, NY 11946
Fleet Appliance
Job Details: 01/12/2024
Installed ice maker #w11546935 tested operation ok
We serviced a
FRIGIDAIRE WASHER
Model FTF530FS1
Near Shirley, NY 11967
Fleet Appliance
Job Details: 01/12/2024
Installed new door lock assembly and tested / unit is now running completely to factory specs with no further defects / all components now activating
We serviced a
LG RANGE
Model lre3193bd
Near Rocky Point, NY 11778
Fleet Appliance
Job Details: 01/12/2024
"Issue panel doesnt respond properly but does work, panel also has more give then normal. Found no issue with boards or connections, no issue with performance of baord. Found that issue is the pcb support that is broken causing panel to be pushed in more then normal not allowing proper button press.
We serviced a
AVANTI RANGE
Model ERU240P3S
Near Ridge, NY 11961
Fleet Appliance
Job Details: 01/12/2024
Replaced sensor. No further issue with unit found
We serviced a
LG REFRIGERATOR
Model LFX25961AL/01
Near East Patchogue, NY 11772
Fleet Appliance
Job Details: 01/12/2024
Repair attempt unsuccessful / misdiagnosed / re diaged and found valve in the rear of the unit to be faulty / installed original valve in door / need to order rear valve and return to complete / ordrng 1 MJX41178908 (Valve (rear))
We serviced a
DCS RANGE
Model DCS-RG-364GL-L
Near Farmingville, NY 11738
Fleet Appliance
Job Details: 01/12/2024
Replaced receptacles. No firther issue with unit found.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT2045VB1
Near Shirley, NY 11967
Fleet Appliance
Job Details: 01/12/2024
"Troubleshooting Frigidaire refrigerator,I found faulty compressor lock and loudly compressor need to be replacement #5304534452 and filter dry # A19676501 ordrng 1 A19676501 (Filter d), ordrd 1 5304534452 (Compressor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Sayville, NY 11782
Fleet Appliance
Job Details: 01/12/2024
"Trouble shooting whirlpool refrigerator,I found faulty compressor,need to be replaced # WPW10507886, and replace filter drier already ; ordrng 1 Wpw10507886 (Compressor)"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC
Near Shoreham, NY 11786
Carl S.
Job Details: 01/11/2024
Removed and replace pressure sensor hose. Unit working to factory spec
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKW0
Near Moriches, NY 11955
Fleet Appliance
Job Details: 01/11/2024
Cx complaint is they are still getting F9E1 error also retrieved error for wash pump F7E1 / diagnosis very slow drain and wash pump is not circulating water at all only makes loud humming / need to replace both wash pump and drain together ordrng 1 W11497943 (Drain pump)
We serviced a
LG RANGE
Model LDG4315ST.BSTELGA
Near Farmingville, NY 11738
Fleet Appliance
Job Details: 01/11/2024
Cx concerns fan doesnt move and flames are high. Fan motor is bad. Ordering. ordrng 1 EAU62343001 (Conv fan motor)
We serviced a
LG RANGE
Model LREL6325F00
Near Shirley, NY 11967
Carl S.
Job Details: 01/11/2024
"Customer complaint part of led display not working but everything else is working fine. Removed and replaced led display. Tested functions, working to factory spec."
We serviced a
FRIGIDAIRE RANGE
Model GCRE3060AFG
Near Hampton Bays, NY 11946
Carl S.
Job Details: 01/11/2024
Customer complaint range on bake or broil not heating properly. Found burnt control board. Placing new control board 5304516862; ordrng 1 5304516862 (Control board)
We serviced a
ELECTROLUX RANGE
Model EW30ES65GSD
Near Manorville, NY 11949
Fleet Appliance
Job Details: 01/11/2024
found both thermal safetys to be tripped (resettable) reset sensors and ran unit / all error codes are now gone and all operations back to normal / advised not to use self clean anymore
We serviced a
SHARP MICROWAVE OVEN
Model SMD2489ES
Near Ronkonkoma, NY 11779
Fleet Appliance
Job Details: 01/11/2024
Installed cpu now unit works to factory specs.
We serviced a
GE WASHER
Model GFW148SSM0WW
Near Huntington Station, NY 11746
Fleet Appliance
Job Details: 01/11/2024
Issue washer wont stop and cloths are still super wet. Found that unit isnt draining. Found an obstruction causing issue. No further issue with unit.
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Rocky Point, NY 11778
Fleet Appliance
Job Details: 01/11/2024
Installed new main PCB assembly and ran through calibration cycle and automatic test cycle / unit is now filling completely as should to a normal water height / no further defects with this unit /
We serviced a
SAMSUNG REFRIGERATOR
Model RF28N9780SR/AA
Near Middle Island, NY 11953
Fleet Appliance
Job Details: 01/11/2024
Cx complaint is the family hub screen will do random things and make random noises and sometimes completely freeze for days unit is now working from a hard reset and reconnecting wires up top on tabletop
We serviced a
GE RANGE
Model ZGP366N R5SS
Near Manorville, NY 11949
Fleet Appliance
Job Details: 01/11/2024
"Installed new bake igniter in oven. Runs to specs now..; used 1 5303935066 (FLAT IGNITER) from stock"
We serviced a
WHIRLPOOL OVEN
Model KODC304ESS00
Near Water Mill, NY 11976
Fleet Appliance
Job Details: 01/11/2024
Cx concerns unit doesnt get to temp fast enough. Tested unit with temp probe and instructed on functions of the unit. Unit is ok to specs.
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104HWH1
Near Southampton, NY 11968
Fleet Appliance
Job Details: 01/11/2024
Cx concerns are unit doesnt wash well. Found food in both wash arms. Needs new ones.; ordrng 1 W11101428 (Bottom washarm) and 1 WPW10448645 (Top washarm)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Water Mill, NY 11976
Carl S.
Job Details: 01/11/2024
"Customer complaint washer makes a lot of noise during wash. Put into diag, found error code F0e5 for unbalanced load. Checked over dampers, moves a lot. Tech sheet says should not bounce, tub bounces. Needs damper assembly(includes all 4) W11217817; ordrng 1 W11217817 (Suspension damper assembly)"
We serviced a
GE REFRIGERATOR
Model GWE19JGLWFWW
Near Riverhead, NY 11901
Fleet Appliance
Job Details: 01/11/2024
"Troubleshooting ge refrigerator I found faulty switches actuator need to be replacement #WR55X39626,dispenser assembly # WR17X25225; ordrng 1 Wr17x25225 (Dispenser internal assembly) and 1 Wr55x39626 (Switch actuator)"
We serviced a
LG REFRIGERATOR
Model LFXS28968S
Near Sound Beach, NY 11789
Fleet Appliance
Job Details: 01/11/2024
"Troubleshooting lg refrigerator , checked temperature s, freezer 15f , 36 f, ice maker off, put in test mode works perfectly , advice customer clean condenser fan was dirty and condenser coil , now is clean,(pets hair )now is clean"
We serviced a
GE DISHWASHER
Model ZDT870SPF0SS
Near Smithtown, NY 11787
Fleet Appliance
Job Details: 01/11/2024
Repalced part, no further issue with unit.
We serviced a
BERTAZZONI OVEN
Model MAST365INEMXE
Near Port Jefferson, NY 11777
Fleet Appliance
Job Details: 01/11/2024
"Oven isnt maintaining heat properly. No issue with broil element, or either convection element. Found that the bake element is broken ordrng 1 606146 (Bake element)"
We serviced a
KITCHEN AID ICE MAKER
Model KUIX535HPS01
Near Southampton, NY 11968
Carl S.
Job Details: 01/11/2024
"Removed and replaced recirculating pump. Pump functioning to factory spec, unit is running to factory spec."
We serviced a
WHIRLPOOL REFRIGERATOR
Model W8RXEGMWS03
Near Bay Shore, NY 11706
Fleet Appliance
Job Details: 01/11/2024
Issue ff section isnt cooling properly. Found that the evap fan is faulty causing issue. ; ordrng 1 2315539 (Evap fan)
We serviced a
LIEBHERR REFRIGERATOR
Model CBS 1660 INDEX 20B /
Near East Hampton, NY 11937
Fleet Appliance
Job Details: 01/11/2024
Cx concerns are condensation and ice in freezer. Behind evap cover had no ice and did service mode test and sensors read to specs. ordrng 1 979246300 (Right top freezer bin)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFUS2613LS0
Near Mastic Beach, NY 11951
Fleet Appliance
Job Details: 01/11/2024
"Installed at Frigidaire ref ,water inlet valve, #242252702,tested operation ok , now started to make ice"
We serviced a
GE LAUNDRY CENTER
Model WSM2700HEWWW
Near Copiague, NY 11726
Fleet Appliance
Job Details: 01/11/2024
"Issue unit is over heating and almost caused a fire. Found that the drum is rubbing on the heating element and is sparking, found that the heat shield of the drum is loose and broke the element causing unit to spark.
We serviced a
BLOMBERG REFRIGERATOR
Model BRFD2230SS
Near Melville, NY 11747
Fleet Appliance
Job Details: 01/10/2024
Issue unit is leaking water and damaged floor. Found that supply water line has a pin hole causing issue. Advised to have plumber repair water line.
We serviced a
FISHER & PAYKEL DISHWASHER
Model DD24D16V2
Near Huntington, NY 11743
Fleet Appliance
Job Details: 01/10/2024
"Issue drawer wont open. Unplugged unit, no issue after power was resotred to unit opens no issue.
We serviced a
KITCHEN AID REFRIGERATOR
Model KBLO36FMX02
Near Huntington, NY 11743
Fleet Appliance
Job Details: 01/10/2024
"Issue lights are random and hi is going on and off, no cooling in ff section fz isnt holding temp. Found faulty control board causing issue. ; ordrng 1 W10818296 (Control board kit)"
We serviced a
BOSCH MICROWAVE OVEN
Model HMD8451UC/02
Near Huntington, NY 11743
Fleet Appliance
Job Details: 01/10/2024
Issue unit isnt heating and making a loud grinding noise. Found that unit is pulling 5amps and not heating.found faulty.; ordrng 1 12024420 (Capacitor) and 1 00658490 (Magnetron)
We serviced a
LG REFRIGERATOR
Model LSXS26336D/02
Near Deer Park, NY 11729
Fleet Appliance
Job Details: 01/10/2024
Cx concerns are unit has no cold. Found bad compressor. Gave estimate of $810.08 plus tax. Compressor is covered. ordrng 1 TCA38091801 (Compressor) and 1 ADH73150208 (Drier assembly)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV02
Near Miller Place, NY 11764
Fleet Appliance
Job Details: 01/10/2024
Cx concerns food freezes in fridge. Found thermistor out of range. Ordering. 1 W10316760 (Thermistor fridge)
We serviced a
FISHER & PAYKEL DISHWASHER
Model DD24DTI6V2
Near Smithtown, NY 11787
Fleet Appliance
Job Details: 01/10/2024
"Issue unit stop working and lights are showing a error code, and lower drawer doesnt open easily. Found that the bottom lid actuator are broken and unit is giving error code F9.; ordrng 1 523251p (Mod chasis) and 1 522085 (Lid actuator kit.)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM
Near Riverhead, NY 11901
Fleet Appliance
Job Details: 01/10/2024
"Installed evi fan motor # W11224591 ,evapo fan blade # so67006337 tested ok"
We serviced a
KITCHEN AID REFRIGERATOR
Model KSSC42QMS01
Near East Moriches, NY 11940
Fleet Appliance
Job Details: 01/10/2024
"Installed heater pan # wp2316878, ( bob) tested operation ok , now is cooling
We serviced a
BOSCH DRYER
Model WTG86400UC/08
Near Bayport, NY 11705
Carl S.
Job Details: 01/10/2024
"Removed and replaced drain pump on dryer. Ran dryer, working to factory spec."
We serviced a
KITCHEN AID DISHWASHER
Model KDTM354ESS3
Near Quogue, NY 11959
Fleet Appliance
Job Details: 01/10/2024
Installed new circulation motor and ran unit in regular cycle / unit is now cycling water and running and draining as should / no further defects with this unit
We serviced a
LG WASHER
Model WM2277HB
Near Smithtown, NY 11787
Fleet Appliance
Job Details: 01/10/2024
Replaced the inlet valves. Also installed button that customer provided. No further issue.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT1621TS1
Near Riverhead, NY 11901
Fleet Appliance
Job Details: 01/10/2024
Installed gasket. Sealing . Unit runs to specs
We serviced a
KITCHEN AID DISHWASHER
Model KDTE204KWH1
Near Bellport, NY 11713
Fleet Appliance
Job Details: 01/10/2024
Replaced console and seal. No further issue with unit found.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Shirley, NY 11967
Fleet Appliance
Job Details: 01/10/2024
"Cx complaint not spinning clothes like it used to , wet clothes and loud noises / diagnosis unit is very unlevel and teetering on two feet / drum is very off center and hub drive is completely stripped / ran in diag found no faulty components / need to level unit and replace hub drive ordrng 1 W10528947 (Basket drive hub kit)"
We serviced a
SAMSUNG RANGE
Model NE59K3310SS
Near Patchogue, NY 11772
Fleet Appliance
Job Details: 01/10/2024
replaced main PCB / replacement PCB defective / installed original PCB and unit started working on bake; ordrng 1 DE94-03595A (Main PCB)
We serviced a
MAYTAG DRYER
Model MED5630HW0
Near Flanders, NY 11901
Fleet Appliance
Job Details: 01/10/2024
"Cx concerns are door is scraping bottom. Tried adjusting door by taking apart, didnt work. This is accidental damage and cosmetic and not covered by warranty."
We serviced a
LG REFRIGERATOR
Model LRDCS2603S/00
Near East Moriches, NY 11940
Fleet Appliance
Job Details: 01/10/2024
"Installed compressor and filter drier#tca37032028, #Adh73150210 tested operation ok , now started to cooling sealed system. Completed"
We serviced a
ELECTROLUX DRYER
Model EWMGD65HIW2
Near Saint James, NY 11780
Carl S.
Job Details: 01/10/2024
"Unit was running upon arrival. Customer states sounds like a belt is flapping and making noise. Ran the unit, no noise. Took front cover and door off the get a visual of the belt drive system, no issues. Unit is working to factory spec.
We serviced a
SAMSUNG REFRIGERATOR
Model RF23M8070SR
Near Setauket- East Setauket, NY 11733
Carl S.
Job Details: 01/10/2024
Da82-02638a kit. Upon arrival customer states ice make not working. Ice make was off upon arrival. Found ice box frozen. ; ordrng 1 DA82-02638A (Ice maker kit)
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC
Near Shoreham, NY 11786
Carl S.
Job Details: 01/09/2024
"Customer complaint unit displayed loflo error code. Looked over all hoses, found hidden small pinhole on pressure switch hose under a mounting clip. Customer stated he has a hose the same size and I installed that to get an idea. Ran the machine through a cycle, no loflo and is working to factory spec. Needs new pressure switch hose W11319791; ordrng 1 W11319791 (Pressure switch hose)"
We serviced a
LG DRYER
Model DLGX3701V
Near Sayville, NY 11782
Fleet Appliance
Job Details: 01/09/2024
Cx complaint is the fins on drum inside are coming loose and one fell off / re assembled and tested / no further defects with this unit
We serviced a
LG DISHWASHER
Model LDT5678ST
Near East Patchogue, NY 11772
Fleet Appliance
Job Details: 01/09/2024
Cx complaint AE error code unit will not start cycle / diagnosis water in bottom of pan on leak sensor / cleared out water and ran through diag / found no leaks anywhere on unit
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC3
Near Middle Island, NY 11953
Fleet Appliance
Job Details: 01/09/2024
Cx complaint is softener in dispenser draw does not dispense or enter machine it just sits in draw / diagnosis ran all components through diag and found softener to not be entering machine / removed tray to inspect for any blockages and found inside soap box (not tray) to be mold on the back near water entrance / need to replace soap box and draw together i
We serviced a
LG WASHER
Model WM9000HVA
Near Amagansett, NY 11930
Fleet Appliance
Job Details: 01/09/2024
Installed. Unit does not glitch or stop. Runs to factory specs.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY1
Near West Islip, NY 11795
Fleet Appliance
Job Details: 01/09/2024
"Replaced water line, steamed route. No further issue with unit found."
We serviced a
LG REFRIGERATOR
Model LFXS24623S/01
Near Stony Brook, NY 11790
Fleet Appliance
Job Details: 01/09/2024
"Installed compressor # tca38151706 filter d adh73150210 tested operation ok ,now is cooling,sealed system completed"
We serviced a
LG DRYER
Model DLEX3700W
Near Dix Hills, NY 11746
Fleet Appliance
Job Details: 01/09/2024
Replaced the kit and blower tco. Dryer ran for 10mins but stopped. Found that the relay on control board is stuck. Called tech line for parts. ordrng 1 EBR85130503 (Control board)
We serviced a
AVANTI REFRIGERATOR
Model WCF282E3SD
Near Dix Hills, NY 11746
Fleet Appliance
Job Details: 01/09/2024
Issue unit is making a noise. Ran all fans and compressor. Couldnt recreate issue stated by customer.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET8FTKXKQ00
Near East Hampton, NY 11937
Carl S.
Job Details: 01/09/2024
"Customer complaint unit stopped working after a few days. Compressor was not running, unplugged unit for 30 seconds and compressor kicked on and had correct amp reading. Needs thermostat assembly 2200830. Note-Part is discontinued on encompass and Marcone; ordrng 1 2200830 (Thermostat assembly)"
We serviced a
KITCHEN AID RANGE
Model KGRS202BSS
Near East Hampton, NY 11937
Carl S.
Job Details: 01/09/2024
"Customer concern range not staying/reaching temp. Set to 350 and checked with multimeter. Average temp was 348. Customer asked to check on 400 as that is the temp they mainly use, average temp was 395. Told customer I could adjust the temp settings a little higher, customer declined. Advised customer the temp gauge they placed in oven is inaccurate as my reading was steady at 400 for a few minutes and theirs was at 360. No issues with unit, operating to spec."
We serviced a
WHIRLPOOL LAUNDRY CENTER
Model WET4027HW1
Near Amagansett, NY 11930
Carl S.
Job Details: 01/09/2024
"Customer complaint dryer not getting hot. Upon arrival customer started dryer with damp mat inside. Let run for a few minutes. Inside dryer was hot. Put unit into diagnostic mode, no error codes. Checked over vent to see if there is a lint build up, trap is clean and blower wheel is clean. No issues with unit, working to factory spec
We serviced a
GE WASHER
Model GFW148SSM0WW
Near Huntington Station, NY 11746
Fleet Appliance
Job Details: 01/09/2024
"Issue no water going into unit. Tenet states also does maintain e that unit is working. Ran in diagnostic mode, no issue found with unit found. Advised maitance of findings."
We serviced a
AVANTI RANGE
Model DGR24P3S
Near Setauket- East Setauket, NY 11733
Fleet Appliance
Job Details: 01/09/2024
Cx complaint oven is not holding correct temperature from set temp / diagnosis ran unit in bake up to set temp of 450 and recorded an average temp of 453.5 degrees / advised cx the temp sensor he is using in oven is not accurate and to set timer for preheat and not use that temp sensor / no defects with unit at all.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM06
Near Deer Park, NY 11729
Fleet Appliance
Job Details: 01/09/2024
"Installed ai diffuser assembly,tested ok # w10861170 serv completed"
We serviced a
FRIGIDAIRE DISHWASHER
Model ffbd2411ns0a
Near Coram, NY 11727
Fleet Appliance
Job Details: 01/09/2024
Cx complaint is water is leaking from the side of the machine underneath / cx has plumber out who said a part was disconnected / diagnosis inlet valve hose was disconnected and hanging out of place / re attached hose with clamp and tested / unit working to factory specs with no leaks and no defects at this time
We serviced a
WHIRLPOOL WASHER
Model MVWB765FC3
Near Amagansett, NY 11930
Fleet Appliance
Job Details: 01/09/2024
"Cx concerns unit shakes. Found water valves dirty from well water that customers house has.ordrng 1 W11165546 (Water valve), states that autho needed"
We serviced a
WHIRLPOOL RANGE
Model WFE745H0FS1
Near Montauk, NY 11954
Fleet Appliance
Job Details: 01/09/2024
"Cx concerns unit does not get to temp. Found burnt wire to bake element. Wire still sends proper voltage, 240v. Needs harness.; ordrng 1 W11501964 (Main harness)"
We serviced a
KITCHEN AID DISHWASHER
Model KDTM604KPS0
Near Montauk, NY 11954
Fleet Appliance
Job Details: 01/09/2024
Installed and tested. Runs and drains to specs. Cx had unit out they will put back.
We serviced a
AVANTI RANGE
Model DGR24P3S
Near Lake Ronkonkoma, NY 11779
Fleet Appliance
Job Details: 01/04/2024
"Cx concerns are flame is too low, not too high. Flame size is preset unadjustable due to btu of range. Flames are fine to specs."
We serviced a
AVANTI REFRIGERATOR
Model RA7316PST
Near Brentwood, NY 11717
Carl S.
Job Details: 01/04/2024
"Customer concern food in refrigerator is freezing. Checked over compressor after adjusting temperature dial, compressor is working and running as factory intended. Set temp dial to 4 as stated in manual. Advised customer to keep temp dial at 4. Also advised customer of defrost procedure as stated in manual. Unit is running to factory spec"
We serviced a
LG REFRIGERATOR
Model LFX25961AL/01
Near East Patchogue, NY 11772
Fleet Appliance
Job Details: 01/04/2024
Cx complaint is water comes out way too slow / diagnosis valve inside door is weak and pulsating / needs replaced ordrng 1 5221JB2010G (Water inlet valve)
We serviced a
LG REFRIGERATOR
Model LFXC24726S
Near Sayville, NY 11782
Fleet Appliance
Job Details: 01/04/2024
"Troubleshooting lg ref , I found Defective compressor, and filter ,need to be replacement, Tca38151706,#Adh73150210
We serviced a
SAMSUNG DISHWASHER
Model DW80R5060US
Near Bellport, NY 11713
Fleet Appliance
Job Details: 01/04/2024
Cx complaint unit not draining sometimes and theres a puddle left in unit / diagnosis drain hose is not hooked up properly to sink with high loop / ran through smart install 17h and unit is working and draining as should with no defects or errors / advised cx to have plumber fix this drain hose to the sink with a high loop / no defects with unit /
We serviced a
FRIGIDAIRE WASHER
Model FTF530FS1
Near Shirley, NY 11967
Fleet Appliance
Job Details: 01/04/2024
Customers complaint is unit stopped working in the middle of a cycle and now it wont do anything with water still inside drum / diagnosis tested all components and found no voltage to drain / found faulty door lock/ switch assembly / no other defects ordrng 1 131763256 (Door lock/switch assy)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571C1DM01
Near North Babylon, NY 11703
Fleet Appliance
Job Details: 01/04/2024
"Troubleshooting whirlpool ref , checked freezer Evaporator not cooling,checked power ,theres not power to the compressor from main board ,the same to the condenser fan motor , need to order pcb main board ,# W11035841; ordrng 1 W11035841 (Control ,board)"
We serviced a
AVANTI RANGE
Model ERU200P0W
Near Bay Shore, NY 11706
Carl S.
Job Details: 01/04/2024
"Customer concern burners not getting up to temp and staying at temp. Tested all burners, they got hot, but not max hot. Tested all temp sensors, all tested good. Found thermal control board causing issue.; ordrng 1 E20F03-030900 (Thermal control unit)"
We serviced a
BOSCH DRYER
Model WTG86400UC/08
Near Bayport, NY 11705
Carl S.
Job Details: 01/04/2024
"Customer concern dryer code DR pops up about 15 mins into dry cycle and clothes still wet. Found pool of water where drain pump is. Ran dryer, could not recreate issue but more water was in sump and none was draining out. Needs new drain pump 00145623; ordrng 1 00145623 (Drain pump)"