Near Sagaponack, NY 11962
Fleet
Job Details:
04/28/2020
REFRIGERATOR SUB ZERO 700BCI 3
Complaint: Check unit. Diagnosis: Control board is unresponsive. Unit needs new control board. I need to call Range Hood for this same house.
Near East Patchogue, NY 11772
Fleet
Job Details:
04/28/2020
REFRIGERATOR GE PROFILE PSC23SGPA
Complaint: Woodpecker noise. Diagnosis: tested unit for 30 minutes and could not recreate issue. Told customer to take a video and email it if problem happens again. Customer paid service fee via.
Near Centereach, NY 11720
Fleet
Job Details:
04/28/2020
WASHER LG WM1377HW
Installed drain hose and tested unit. Unit is running to factory specs. Customer paid balance via card.
Near Deer Park, NY 11729
Fleet
Job Details:
04/28/2020
REFRIGERATOR FRIGIDAIRE FFTR1022QW
Customers complaint ice build up foundation to be defrost sensor need to order parts; ordrng 1 53034490973 (DEFROST )
Near Northport, NY 11768
Fleet
Job Details:
04/28/2020
RANGE FRIGIDAIRE PLEFMZ99GCC
Complaint: T10 error code. Diagnosis: Founf defective tempature sensor and main board. Quote: $ and customer Customer paid service fee via card.
Near Stony Brook, NY 11790
Fleet
Job Details:
04/28/2020
DISHWASHER FRIGIDAIRE LFID2426TF
Order console start button not responding at all to console ; ordrng 1 5304518473 (CONSOLE)
Near Port Jefferson Station, NY 11776
Fleet
Job Details:
04/28/2020
REFRIGERATOR ELECTROLUX FGTR1837TF2
Customer complaint door not sitting correctly found issue to be hinges and door crooked possibly due to an installation took pictures; snapped QuickPics
Near East Northport, NY 11731
Fleet
Job Details:
04/28/2020
OVEN DCS DCS-WO-227SS
Installed board. Unit is running to factory specs.
Near Mount Sinai, NY 11766
Fleet
Job Details:
04/28/2020
RANGE LG LDE4415ST
"Customer complaint all burner turn on very easy, racks stick ,top and bottom unit explained broil to customer,scratches on cook top ; snapped QuickPics"
Near Blue Point, NY 11715
Fleet
Job Details:
04/28/2020
REFRIGERATOR GE PROFILE PFS22SISCSS
Installed board and tested unit. Unit is running to factory specs. Will return board to office for core charge. Customer paid balance.
Near Sayville, NY 11782
Fleet
Job Details:
04/28/2020
REFRIGERATOR VIKING VCSB423FG
Checked out unit and found the unit has a broken deli draw lid cover (045689-000) not covered under warranty
Near Westhampton, NY 11977
Fleet
Job Details:
04/28/2020
REFRIGERATOR FISHER PAYKEL RF170WDRX5
Customers complaint do you need making beeping sound. issue is the fourth theater need to order a part on return to install; ordrng 1 818980P (kit htr def pur 120v)
Near Westhampton, NY 11977
Fleet
Job Details:
04/28/2020
WASHER SPEEDQUEEN TR5000WN
Customer complaint lights keep flashing on unit Spoke to speed queen tech-support John. motor good said had faulty board need to order part; ordrng 1 203657P
Near East Islip, NY 11730
Fleet
Job Details:
04/28/2020
WASHER SAMSUNG WF361BVBEWR/A2
Customer complaint tub making a lot of noise found issue to be bearings parts for basket and rear outer tub no longer available cust paid service fee part no longer available
Near Coram, NY 11727
Fleet
Job Details:
04/28/2020
REFRIGERATOR LG LFX25973ST/03
Complaint: No Cold. Diagnosis: Opened back of unit and tested amp draw to compressor. amp draw. Unit needs sealed system replaced. Customer moved into house and fridge was already here. Customer is going to try and call LG and get parts covered. Quote: $ + tax. Customer wants repair if parts are covered. Part numbers listed below. Customer paid service fee via card.Compressor- TCA35271201Filter Dryer - 5851JA2007Evaporator- 5421JJ1003S
Near Shoreham, NY 11786
Fleet
Job Details:
04/28/2020
DRYER LG DLE5977W
Complaint: No heat. Diagnosis: Opened up dryer to find bad high limit thermostat. Told customer they had to fix their venting or thermostat will keep blowing. Customer is aware and will fix venting. Replaced thermostat from stock and tested unit. Unit is running to factory specs. ; used 1 6931EL3003D (THERMOSTAT) from stock
Near Setauket- East Setauket, NY 11733
Fleet
Job Details:
04/28/2020
RANGE KENMORE 790.796237
Complaint: No broil or self clean. Diagnosis: Opened back of unit and found the broil element only getting 120v to broil element. Unit needs new oven control board. Quote: $ and customer and customer accepted and made deposit of $. Order parts and return to fix unit. ; ordrng 1 316460203 (board)
Near Ridge, NY 11961
Fleet
Job Details:
04/28/2020
DISHWASHER FRIGIDAIRE FSBD2406NW9B
Complaint: Not washing dishes. Diagnosis: Tested units motor/pump and got no continuity. Unit needs new motor and circulation pump. Quote: $ and customer Customer paid service fee via card.
Near Setauket- East Setauket, NY 11733
Fleet
Job Details:
04/28/2020
BARBEQUE LYNX L42PSR-1-NG
reschedule. ; bar b que outdoor grill gas
Near East Northport, NY 11731
Fleet
Job Details:
04/28/2020
RANGE BERTAZZONI MAS365GASXE/01
Reschedule for Wednesday per customer. ;
Near Middle Island, NY 11953
Fleet Appliance
Job Details:
04/28/2020
REFRIGERATOR LG LMXS28626D/00
Refrigerator is not cooling properly. Replaced compressor and filter drier. Refrigerator tested okay to factory specs.
Near Shoreham, NY 11786
Fleet Appliance
Job Details:
04/28/2020
REFRIGERATOR LG LMXS27626D/01
Refrigerator is not cooling properly. I replaced the compressor and filter drier. Refrigerator tested okay to factory specs.
Near Bohemia, NY 11716
Fleet
Job Details:
04/28/2020
REFRIGERATOR SUMMIT SWC1840
Installed sensor and board. And tested unit. Unit is running to factory specs. Customer paid balance via card.
Near Patchogue, NY 11772
Fleet
Job Details:
04/28/2020
DISHWASHER FRIGIDAIRE FGHD2433KF0
Complaint: Unit dead. Diagnosis: Opened up bottom of unit and tested 120v to dishwasher. Dishwasher was not getting power. Told customer that she needed an electrician. Customer paid service fee via card.
Near Melville, NY 11747
Fleet
Job Details:
04/28/2020
REFRIGERATOR FRIGIDAIRE FRS6R3JW0
Customer complaint water leaking inside refrigerator. Sounds issue to be water filter housing is cracked and leaking water need to order a part estimate + tax customer paid for repair; ordrng 1 240434301 (housing)
Near Mount Sinai, NY 11766
Fleet
Job Details:
04/28/2020
REFRIGERATOR KENMORE 79574023.41
"Customer complaint no cold , issue faulty compressor estimate + tax customer repair paid service fee"
Near Port Jefferson Station, NY 11776
Fleet
Job Details:
04/28/2020
DISHWASHER GE GDT695SSJSS
Installed board and tested unit. main board also needs to be replaced. Order parts and return to fix unit. ; ordrng 1 WD21X23712 (machine cont)
Near Coram, NY 11727
Fleet
Job Details:
04/28/2020
REFRIGERATOR FRIGIDAIRE FFHS2622MSYA
Customer complaint leaking issue water estimate + tax faulty ice maker repaired paid service fee charge
Near Bohemia, NY 11716
Fleet
Job Details:
04/28/2020
OVEN KITCHEN AID KEMS308SS04
Installed broil element and tested unit. Unit is running to factory specs. Customer paid balance via card.
Near Manorville, NY 11949
Fleet
Job Details:
04/28/2020
REFRIGERATOR LG LFXS28968S.ASTCNA0
Order parts and return to fix unit. ; ordrng 1 ACZ74010507 (ICE MAKER ASSY.)
Near Quogue, NY 11959
Fleet
Job Details:
04/28/2020
BARBEQUE LYNX L54PSR-2-LP
Complaint: Middle two burners do not ignite. Diagnosis: Unit needs (2) igniters and a thermometer.Quote: $ and customer accepted. Customer wanted to call office for deposit. Order parts and return to fix unit. ; ordrng 1 31200 (THERMOMETER) and 2 33051 (IGNITER )s
Near Commack, NY 11725
Fleet
Job Details:
04/28/2020
REFRIGERATOR FRIGIDAIRE FPSC2278UF
"Customer complaint refrigerator to cold,, Issue issue to be refrigerator slide need to order parts ; ordrng 1 241861201 (slide-damper) and 1 241861301 (housing-damper)"
Near Lake Ronkonkoma, NY 11779
Fleet
Job Details:
04/28/2020
REFRIGERATOR LG LMXC23796S/00
Customer complaint noise. fan making noise still to be fan motor need to really want to part; ordrng 1 EAU63503703 (MOTOR)
Near Deer Park, NY 11729
Fleet
Job Details:
04/23/2020
FREEZER AVANTI VF58B0W
Customers complaint no cold found issue to be compressor will auto parts for compressor will return with parts come in; snapped 3 QuickPics
Near Blue Point, NY 11715
Fleet
Job Details:
04/23/2020
REFRIGERATOR GE PROFILE PFS22SISCSS
Complaint: No power and clicking noise in back. Diagnosis: Pulled unit out to find defective control board. Board needs to be replaced. Quote: $ and customer accepted. Customer made deposit of $card. Order parts and return to fix unit. ; ordrng 1 WR55X10942P (board asm main contr)
Near Miller Place, NY 11764
Fleet
Job Details:
04/23/2020
WASHER LG WT5070CW
Complaint: LE error code. Diagnosis: Units transmission is and cracked. LG covers up to 10 years. Quote: $ + tax and customer accepted. He is calling LG and telling them that clutch caused rotor and stator to rust out to have them covered. Customer made deposit $via card. Order parts and return to fix unit. ; ordrng 1 3661EA1009F (CLUTCH) and 1 Customer will be responsible for any labor or in-home
Near Mount Sinai, NY 11766
Fleet
Job Details:
04/23/2020
BARBEQUE LYNX L42PSR-2-NG
"Complaint: Right burner not lighting and no lights in grill. Diagnosis: Found bad igniter and burner on right side, two bad lighting structures on internal, and bad thermostat. They will all need to be replaced. Customer wanted 2 quotes. One with burner and one without burner. Quote with Burner:$ Quote without Burner: $. Customer wants to go with repair without the burner and will call office with deposit. Order parts and return to fix unit. Burner 33300; ordrng 1 31200 (THERMOSTAT) and 1 33051 (ELECTRODE.) and 1 80447 (LIGHTS)"
Near Medford, NY 11763
Fleet
Job Details:
04/23/2020
REFRIGERATOR LG LFX28968ST
Customer complaint icemaker not working found issue to be icemaker need to order a part will return to install when we receive part; ordrng 1 AKC72949319 (ICE MAKER)
Near Bohemia, NY 11716
Fleet
Job Details:
04/23/2020
OVEN KITCHEN AID KEMS308SS04
Complaint: Broil Element sparked. Diagnosis: Broil element is cracked and needs to be replaced. Quote: and customer accepted and made deposit of $. Order parts and return to fix unit. ; ordrng 1 WP9760774 (elmnt-brol)
Near Holbrook, NY 11741
Fleet Appliance
Job Details:
04/23/2020
REFRIGERATOR LG LMXS30776S/03
Remove restrictions in sealed system. Refrigerator tested okay to factory specs.
Near Blue Point, NY 11715
Fleet
Job Details:
04/23/2020
WASHER LG WM8500HVA.ASSEEUS
Replace theater and rotor so the customer working to factory specifications no other issues found
Near Deer Park, NY 11729
Fleet
Job Details:
04/23/2020
REFRIGERATOR FRIGIDAIRE FFTR1022QW
Replaced fan show customer working no other issues found running to factory specifications
Near Smithtown, NY 11787
Fleet
Job Details:
04/23/2020
DRYER LG DLEX3700V
Placed this flavor to Schuyler unit running to factory specifications no other issues found
Near Farmingville, NY 11738
Fleet
Job Details:
04/23/2020
REFRIGERATOR LG LGLFX28979ST
Customers complaint unit not cooling enough found issue to be sealed system issue estimate + tax customer does not want to pay for unit will buy new refrigerator paid service fee by charge
Near Bellport, NY 11713
Fleet
Job Details:
04/23/2020
DRYER FRIGIDAIRE AEQ6700FS0
Installed new baffle and tested unit. Unit is running to factory specs. Customer paid balance via card.
Near Brookhaven, NY 11719
Fleet
Job Details:
04/23/2020
DRYER GE GTFP490ED7WS
Powered dryer on and got heat. Notified customer that if she was getting insufficient heat that it was the vent lines that needed to be cleaned. Unit is running to factory specs.
Near Moriches, NY 11955
Fleet
Job Details:
04/23/2020
DRYER ELECTROLUX EFME517STT0
Installed belt and idler pulley. Unit is running to factory specs.
Near Wading River, NY 11792
Fleet
Job Details:
04/23/2020
WASHER LG WM4270HVA
Installed cold water inlet valve and tested unit. Unit is running to factory specs. Customer paid balance via card.
Near Middle Island, NY 11953
Fleet Appliance
Job Details:
04/23/2020
REFRIGERATOR LG LFXC24726S/00
Refrigerator is not cooling down. Replaced compressor and filter drier and evaporator. Refrigerator tested okay to factory specs.
Near Holbrook, NY 11741
Fleet
Job Details:
04/23/2020
RANGE SAMSUNG X58MN9420SS
"Customer complaint no bake Issue bed baking nighter no voltage to igniter replaced part + tax customer paid for repair used truck stock part running to factory specs no other issues found; used 1 5303935066 (IGNITOR, OVEN FLAT) from stock"
Near Lake Ronkonkoma, NY 11779
Fleet
Job Details:
04/23/2020
REFRIGERATOR LG LMXC23796S/00
Replace fan blade tested good no other issues found running to factory specifications
Near Stony Brook, NY 11790
Fleet
Job Details:
04/22/2020
DISHWASHER FRIGIDAIRE LFID2426TF
Some complaint unit does not start found issue to be board need to order part; ordrng 1 5304518470 (BOARD)
Near East Northport, NY 11731
Fleet
Job Details:
04/22/2020
REFRIGERATOR LG LSXS26326S/02
Customer complaint no cold needs sealed systems est + tax customer calling lg for warranty Part are covered need to order parts
Near Holtsville, NY 11742
Fleet
Job Details:
04/22/2020
WASHER LG WT7300CW.ABWETUS
Installed main board and tested unit. Unit is running to factory specs.
Near Northport, NY 11768
Fleet
Job Details:
04/22/2020
REFRIGERATOR GE CYE22TSHGSS
"Customer complaint defrost heater opened estimate + tax need to order part ,cust paid check; ordrng 1 WR51X10132 (heater def asm ff)"
Near Patchogue, NY 11772
Fleet
Job Details:
04/22/2020
OVEN DCS DC RG-366
Installed hinges customer had and igniter. Tested unit and unit is running to factory specs. Customer paid balance via check.
Near Patchogue, NY 11772
Fleet
Job Details:
04/22/2020
MICROWAVE FRIGIDAIRE DGMV174KFA
"Installed switches and door latch. Tested unit and found hat door latch on door also needs to be replaced. Notified customer and he still wants repair order parts and return to fix unit ; ordrng 1 5304440314 (latch,door)"
Near East Patchogue, NY 11772
Fleet
Job Details:
04/22/2020
WASHER WHIRLPOOL WFW9550WW00
Installed drain pump and tested unit. Unit is running to factory specs. Customer paid balance via check. Email is
Near East Moriches, NY 11940
Fleet
Job Details:
04/22/2020
WASHER ELECTROLUX EIFLS60JIW1
"Complaint: No spin. Diagnosis: Opened washer and and heard grinding noise. This is a tub job. I notified customer. Parts needed are listed here. 137045000 - Basket, 134642100 - Outer Tub (Rear)"
Near Manorville, NY 11949
Fleet
Job Details:
04/22/2020
REFRIGERATOR LG LFXS26596S/01
Complaint: Beeping and door alarm. Diagnosis: Opened up top where hinges are and found magnet not in its housing. Reinstalled magnet and installed hinge covers. Unit is running to factory specs.
Near Hampton Bays, NY 11946
Fleet Appliance
Job Details:
04/22/2020
REFRIGERATOR LG LFXC24726S /02
Refrigerator is not cooling down. Replaced compressor and filter drier and evaporator. Refrigerator tested okay to factory specs.
Near Manorville, NY 11949
Fleet
Job Details:
04/22/2020
RANGE HOT POINT RB787WH4WW
Complaint: Front left burner and no bake. Diagnosis: Opened top of range and tested continuity to burner and got none. Front left element needs to be replaced. Opened back of unit and tested continuity to bake element and got none. Bake element needs to be replaced. Order parts and return to fix unit. ; ordrng 1 WB30K10010 (halogen element) and 1 WB44K10005 (BAKE ELEMENT)
Near Setauket- East Setauket, NY 11733
Fleet
Job Details:
04/22/2020
RANGE JADE RJDF3680A
Jade Range no bake, needs thermostat
Near East Quogue, NY 11942
Fleet Appliance
Job Details:
04/22/2020
REFRIGERATOR LG LFX33975ST/04
"Refrigerator is not cooling down. I found a defective compressor, evaporator, filter drier and main control board. Call customer with est of $ sealed system labor. Customer gave deposit $ on ; ordrng 1 EBR75234708 (MAIN CONTROL BOARD )"
Near Brentwood, NY 11717
Fleet
Job Details:
04/22/2020
RANGE AVANTI ERU240P0W
plate element not heating up correctly found issue to be element was in seated at the terminal correctly on right front burner receded element unit working to factory specification
Near Setauket- East Setauket, NY 11733
Fleet
Job Details:
04/22/2020
BARBEQUE LYNX L42PSR-1-NG
Pouring rain and had to reschedule. Spoke to customer and so did the office. ;
Near North Babylon, NY 11703
Fleet
Job Details:
04/22/2020
RANGE FRIGIDAIRE FPES3085KFB
Replaced board no other issues found running to factory specifications showed customer cust unit working
Near North Babylon, NY 11703
Fleet
Job Details:
04/22/2020
DISHWASHER GE PDT715SYN0FS
clean light issue they say it is an ongoing issue but they do not have a solution as of yet instructed customer to call GE in a few weeks and see if they have an update for it
Near East Islip, NY 11730
Fleet
Job Details:
04/22/2020
REFRIGERATOR GE PTS25SBMARBS
Replace defrost heater show a customer unit working to factory specifications no other issues found
Near Holbrook, NY 11741
Fleet
Job Details:
04/22/2020
WASHER LG WM3170CW
Replaced pump customer working to factory specifications no other issues found
Near Selden, NY 11784
Fleet
Job Details:
04/22/2020
WASHER LG WT5101HV
Complaint Tub cover shavings. Diagnosis: Tub ring cover is rubbing against inner tub causing it to shred. take old tub seal off of new clutch. We need to order tub ring at top out seal and install new tub ring. Tub ring has rusted out screws and will need to be dremmelled out. This will take about ; ordrng 1 ACQ73710601 (TUB RING)
Near Bellport, NY 11713
Fleet
Job Details:
04/21/2020
REFRIGERATOR LG LFXC24726D01
Customer complaint no cool refrigerator or freezer spoke to Bob customer needs a new compressor and dryer unable to look up parts LG parts department is closed; snapped 3 QuickPics
Near Kings Park, NY 11754
Fleet
Job Details:
04/21/2020
DRYER LG DLE7300WE
Complaint unit and I’m trying properly found issue to be controller need to order a part warranty call; ordrng 1 EBR62707647 (CONTROLER)
Near Dix Hills, NY 11746
Fleet
Job Details:
04/21/2020
DRYER WHIRLPOOL WED9610XW0
Complaint: Dryer does not tumble. Diagnosis: Opened dryer up to find defective idler pulley. Belt was still intact but was a bit frayed. Pulley and belt need to be replaced. Quote: $ and customer accepted and made deposit of $00 via . Order parts and return to fix unit. ; ordrng 1 661570V (belt) and 1 W10837240 (idler pulley)
Near Patchogue, NY 11772
Fleet
Job Details:
04/21/2020
WASHER LG WM2077CW
Customer complaints. Tub wobbling found issue to be bad bearings in back Estimate + tax for labor customer call LG and get parts through LG customer
Near Quogue, NY 11959
Fleet
Job Details:
04/21/2020
WASHER GE WPDH8900J1WW
Customer complaint drum making horrible noise found issue to be bad bearings estimate + tax customer will call GE to see if they will cover parts parts wh45x10143 basket ASSY wh45x10082 rear tub custe
Near Patchogue, NY 11772
Fleet
Job Details:
04/21/2020
REFRIGERATOR LG LFXS30796D/00
"Customers concern is no cold showing an error code e co , Communications problem, I will need the control panel and the main board, I will order parts needed for repair now,; ordrng 1 ACQ85430293 (DISPLAY BOARD ) and 1 EBR83806906 (MAIN BOARD )"
Near Centereach, NY 11720
Fleet
Job Details:
04/21/2020
DISHWASHER FRIGIDAIRE FGID2466QF6A
Customer complaint unit not draining properly found issue TV drain line not dishwasher itself customer will need to get drain line repaired too long of a drain line and too many hose changes
Near Smithtown, NY 11787
Fleet
Job Details:
04/21/2020
OVEN DACOR DO130
"Complaint: CO1 Error code. Diagnosis: units interface needs to be replaced due to a stuck key down. Quote: $ and customer Accepted. Dacor the parts. Dacor the parts, labor will be $ + tax. Customer made deposit . Order parts and return to fix unit. ; ordrng 1 701044-01 (CONTROL PANEL)"
Near East Northport, NY 11731
Fleet
Job Details:
04/21/2020
RANGE AVANTI ERU240P3S
Customer complaint sparking inside unit found issue to be broil element shorted out customer does not want us to fix it wants vanti to replace unit
Near East Northport, NY 11731
Fleet
Job Details:
04/21/2020
RANGE LG LRG3061BD
"Customer complained oven not heating up found issue to be bake igniter replaced baking ignitor Showed customer working to factory specifications no other issues ; used 1 5303935066 (IGNITOR, OVEN FLAT) from stock"
Near Islandia, NY 11749
Fleet
Job Details:
04/21/2020
REFRIGERATOR LG LSXS26366S/01
"Customers concern is no cold I’ve done some tests and found the problem to be the compressor is no good defective in test pulling Amps, / Compressor looks like it was tapped into before; snapped 4 QuickPics"
Near Huntington Station, NY 11746
Fleet
Job Details:
04/21/2020
DRYER LG DLE4870W
Complaint: Dryer door hinge not screwing in. Diagnosis: Customer had dryer apart. And I showed him the bracket that needed to be moved to one side behind hing. He moved bracket and unit is running to factory. Customer paid service
Near Centereach, NY 11720
Fleet
Job Details:
04/21/2020
DRYER FRIGIDAIRE GLGQ642AS4
Customers concern is no heat I’ve done some test and dryer will need to coil kit igniter and the two thermostats for repair I will order parts needed now; ordrng 1 134048900 (CONTROL THERMOSTAT) and 1 5303931775 (COIL KIT) and 1 5304517325 (IGNITER) and 1 5308015399 (HIGH HEAT THERMOSTAT)
Near Kings Park, NY 11754
Fleet
Job Details:
04/21/2020
DRYER LG DLG3171W
Complaint: No Heat. Diagnosis: Opened dryer up to find cracked igniter. Igniter needs to be replaced. Quote: $ and customer accepted. Customer used $15 coupon. Used igniter from stock and tested unit. Unit is running to factory specs. ; used 1 5318EL3001A (IGNITER) from stock
Near Hauppauge, NY 11788
Fleet
Job Details:
04/21/2020
DISHWASHER LG LDF7774ST
Complaint: AE error code. Diagnosis: AE error code is a leak detected by leak sensor. Cleaned up water from under switch and tested unit 20 times to find leak. Unit is not leaking. This water was just build up. Unit is running to factory specs
Near Bay Shore, NY 11706
Fleet
Job Details:
04/21/2020
DISHWASHER FRIGIDAIRE LFID2426TF1A
Customer concern was dishwasher had leaked from left-hand side front I found the problem to be the float switch was stuck I cleaned adjusted tested ran dishwasher sailed washed drained no leaks found working to factory specs at this time
Near Bayport, NY 11705
Fleet
Job Details:
04/21/2020
REFRIGERATOR LG LFC25776ST/03
Complaint: Freezer rail is broken. Diagnosis: Freezer rail track needs to be replaced. Quote: $ and customer accepted and made deposit of $. Order parts and return to fix unit. ; ordrng 1 EBS61443362 (FREEZER RAIL (RIGHT))
Near Bay Shore, NY 11706
Fleet
Job Details:
04/21/2020
DISHWASHER LG LDF5678BD.ABDEEUS
Customers concern is dishwasher not fully draining at end of cycle showing a 03 error code I found the problem to be an installation problem the drain line is way too long sitting in the bottom of the cabinet under the sink needs to be shortened and attached high to the back wall of the cabinets before it goes into the waist line of the sink customer to contact company he bought the unit from to have installers install this correctly
Near Ronkonkoma, NY 11779
Fleet
Job Details:
04/21/2020
REFRIGERATOR AVANTI FF138G3S
Customers concern wise refrigerator was no cold she unplugged it for about 10 minutes three days ago plugged it back in and it has been working since I found the freezer at 0° fresh food section at 34° perfect pattern on evaporator compressor pulling Amps. Could not duplicate problem all fans working unit working to factory specs at this time
Near Centereach, NY 11720
Fleet
Job Details:
04/21/2020
WASHER WHIRLPOOL WFW87HEDW0
Customers concern was washer door not opening I found the problem to be the door latch mechanism was loose I tightened adjusted tested several times now working to factory specs
Near West Islip, NY 11795
Fleet
Job Details:
04/21/2020
DISHWASHER KENMORE 665.13269K112
Complaint: No drain. Diagnosis: Tested continuity to drain pump and got none. Drain pump needs to be replaced. Quote: $ and customer Order parts and return to fix unit. ; ordrng 1 WPW10348269 (drain pump)
Near Bayport, NY 11705
Fleet
Job Details:
04/21/2020
DRYER LG DLEX2650R
Installed new belt pulley idler assembly and all for drum rollers vacuumed dryer clean tested not working to factory specs no noises
Near Brookhaven, NY 11719
Fleet
Job Details:
04/21/2020
WASHER LG WM305OC
Complaint: Water not coming into machine. Diagnosis: Put unit into test mode and tested v to all solenoids on both hot and cold water valves. Also ran unit on speed cycle and unit was filling fine. Unit is running to factory specs.
Near East Northport, NY 11731
Fleet
Job Details:
04/21/2020
OVEN DCS DCS-WO-227SS
Complaint: No display. Diagnosis: Oven needs display module. Order parts and return to fix unit. ; ordrng 1 211696 (dbl dsply-pls call18)
Near Centerport, NY 11721
Fleet
Job Details:
04/21/2020
MICROWAVE SHARP SMD2480CS
Complaint: Touch pad not responding. Diagnosis: Touch pad is not responding and needs to be replaced. Order parts and return to fix unit. ; ordrng 1 iCPNLCB970MRK0 (TOUCH PANEL)
Near Lindenhurst, NY 11757
Fleet
Job Details:
04/21/2020
MICROWAVE FRIGIDAIRE FFMV164LSA
"Customers concern was the microwave not powering on nothing on the control panel not lighting up found the problem to be the 15 amp fuse on the noise filter was blown also loose in Houston titan housing replaced with new 15 amp fuse tested now working to factory specs , fuse used from truck stock ; used 1 5304488359 (20 AMP FUSE) from stock"
Near Lindenhurst, NY 11757
Fleet
Job Details:
04/21/2020
WASHER WHIRLPOOL LSR8233EQ1
Customers concern is washer leaking from underneath and making a loud humming noise During Cycle I found the problem to be the main bearing and hub seal are no good would need tub job also top panel of washing machine is rusted through near bleach dispenser would also need washer
Near Brentwood, NY 11717
Fleet
Job Details:
04/21/2020
WASHER GE GTW840CSN0WS
Customers concern is washing machine not draining folly pump running for an extended period of time still not draining I found the problem to begin installation problem drain hose from machine goes into the wall through the wall into the boiler room onto a pvc line Up to the ceiling into a plastic pipe no air break out into the cesspool customer needs plumber explained this to him it is an installation problem and a plumbing problem in the home washing machine is working to factory specs
Near Setauket- East Setauket, NY 11733
Fleet
Job Details:
04/21/2020
RANGE FISHER & PAYKEL OR30SDPWIX1
Dropped knob off in customers mailbox called left a message