Near Centereach, NY 11720
Fleet
Job Details:
04/21/2020
DISHWASHER FRIGIDAIRE FGID2466QF6A
Customer complaint unit not draining properly found issue TV drain line not dishwasher itself customer will need to get drain line repaired too long of a drain line and too many hose changes
Near Smithtown, NY 11787
Fleet
Job Details:
04/21/2020
OVEN DACOR DO130
"Complaint: CO1 Error code. Diagnosis: units interface needs to be replaced due to a stuck key down. Quote: $ and customer Accepted. Dacor the parts. Dacor the parts, labor will be $ + tax. Customer made deposit . Order parts and return to fix unit. ; ordrng 1 701044-01 (CONTROL PANEL)"
Near East Northport, NY 11731
Fleet
Job Details:
04/21/2020
RANGE AVANTI ERU240P3S
Customer complaint sparking inside unit found issue to be broil element shorted out customer does not want us to fix it wants vanti to replace unit
Near East Northport, NY 11731
Fleet
Job Details:
04/21/2020
RANGE LG LRG3061BD
"Customer complained oven not heating up found issue to be bake igniter replaced baking ignitor Showed customer working to factory specifications no other issues ; used 1 5303935066 (IGNITOR, OVEN FLAT) from stock"
Near Islandia, NY 11749
Fleet
Job Details:
04/21/2020
REFRIGERATOR LG LSXS26366S/01
"Customers concern is no cold I’ve done some tests and found the problem to be the compressor is no good defective in test pulling Amps, / Compressor looks like it was tapped into before; snapped 4 QuickPics"
Near Huntington Station, NY 11746
Fleet
Job Details:
04/21/2020
DRYER LG DLE4870W
Complaint: Dryer door hinge not screwing in. Diagnosis: Customer had dryer apart. And I showed him the bracket that needed to be moved to one side behind hing. He moved bracket and unit is running to factory. Customer paid service
Near Centereach, NY 11720
Fleet
Job Details:
04/21/2020
DRYER FRIGIDAIRE GLGQ642AS4
Customers concern is no heat I’ve done some test and dryer will need to coil kit igniter and the two thermostats for repair I will order parts needed now; ordrng 1 134048900 (CONTROL THERMOSTAT) and 1 5303931775 (COIL KIT) and 1 5304517325 (IGNITER) and 1 5308015399 (HIGH HEAT THERMOSTAT)
Near Kings Park, NY 11754
Fleet
Job Details:
04/21/2020
DRYER LG DLG3171W
Complaint: No Heat. Diagnosis: Opened dryer up to find cracked igniter. Igniter needs to be replaced. Quote: $ and customer accepted. Customer used $15 coupon. Used igniter from stock and tested unit. Unit is running to factory specs. ; used 1 5318EL3001A (IGNITER) from stock
Near Hauppauge, NY 11788
Fleet
Job Details:
04/21/2020
DISHWASHER LG LDF7774ST
Complaint: AE error code. Diagnosis: AE error code is a leak detected by leak sensor. Cleaned up water from under switch and tested unit 20 times to find leak. Unit is not leaking. This water was just build up. Unit is running to factory specs
Near Bay Shore, NY 11706
Fleet
Job Details:
04/21/2020
DISHWASHER FRIGIDAIRE LFID2426TF1A
Customer concern was dishwasher had leaked from left-hand side front I found the problem to be the float switch was stuck I cleaned adjusted tested ran dishwasher sailed washed drained no leaks found working to factory specs at this time
Near Bayport, NY 11705
Fleet
Job Details:
04/21/2020
REFRIGERATOR LG LFC25776ST/03
Complaint: Freezer rail is broken. Diagnosis: Freezer rail track needs to be replaced. Quote: $ and customer accepted and made deposit of $. Order parts and return to fix unit. ; ordrng 1 EBS61443362 (FREEZER RAIL (RIGHT))
Near Bay Shore, NY 11706
Fleet
Job Details:
04/21/2020
DISHWASHER LG LDF5678BD.ABDEEUS
Customers concern is dishwasher not fully draining at end of cycle showing a 03 error code I found the problem to be an installation problem the drain line is way too long sitting in the bottom of the cabinet under the sink needs to be shortened and attached high to the back wall of the cabinets before it goes into the waist line of the sink customer to contact company he bought the unit from to have installers install this correctly
Near Ronkonkoma, NY 11779
Fleet
Job Details:
04/21/2020
REFRIGERATOR AVANTI FF138G3S
Customers concern wise refrigerator was no cold she unplugged it for about 10 minutes three days ago plugged it back in and it has been working since I found the freezer at 0° fresh food section at 34° perfect pattern on evaporator compressor pulling Amps. Could not duplicate problem all fans working unit working to factory specs at this time
Near Centereach, NY 11720
Fleet
Job Details:
04/21/2020
WASHER WHIRLPOOL WFW87HEDW0
Customers concern was washer door not opening I found the problem to be the door latch mechanism was loose I tightened adjusted tested several times now working to factory specs
Near West Islip, NY 11795
Fleet
Job Details:
04/21/2020
DISHWASHER KENMORE 665.13269K112
Complaint: No drain. Diagnosis: Tested continuity to drain pump and got none. Drain pump needs to be replaced. Quote: $ and customer Order parts and return to fix unit. ; ordrng 1 WPW10348269 (drain pump)
Near Bayport, NY 11705
Fleet
Job Details:
04/21/2020
DRYER LG DLEX2650R
Installed new belt pulley idler assembly and all for drum rollers vacuumed dryer clean tested not working to factory specs no noises
Near Brookhaven, NY 11719
Fleet
Job Details:
04/21/2020
WASHER LG WM305OC
Complaint: Water not coming into machine. Diagnosis: Put unit into test mode and tested v to all solenoids on both hot and cold water valves. Also ran unit on speed cycle and unit was filling fine. Unit is running to factory specs.
Near East Northport, NY 11731
Fleet
Job Details:
04/21/2020
OVEN DCS DCS-WO-227SS
Complaint: No display. Diagnosis: Oven needs display module. Order parts and return to fix unit. ; ordrng 1 211696 (dbl dsply-pls call18)
Near Centerport, NY 11721
Fleet
Job Details:
04/21/2020
MICROWAVE SHARP SMD2480CS
Complaint: Touch pad not responding. Diagnosis: Touch pad is not responding and needs to be replaced. Order parts and return to fix unit. ; ordrng 1 iCPNLCB970MRK0 (TOUCH PANEL)
Near Lindenhurst, NY 11757
Fleet
Job Details:
04/21/2020
MICROWAVE FRIGIDAIRE FFMV164LSA
"Customers concern was the microwave not powering on nothing on the control panel not lighting up found the problem to be the 15 amp fuse on the noise filter was blown also loose in Houston titan housing replaced with new 15 amp fuse tested now working to factory specs , fuse used from truck stock ; used 1 5304488359 (20 AMP FUSE) from stock"
Near Lindenhurst, NY 11757
Fleet
Job Details:
04/21/2020
WASHER WHIRLPOOL LSR8233EQ1
Customers concern is washer leaking from underneath and making a loud humming noise During Cycle I found the problem to be the main bearing and hub seal are no good would need tub job also top panel of washing machine is rusted through near bleach dispenser would also need washer
Near Brentwood, NY 11717
Fleet
Job Details:
04/21/2020
WASHER GE GTW840CSN0WS
Customers concern is washing machine not draining folly pump running for an extended period of time still not draining I found the problem to begin installation problem drain hose from machine goes into the wall through the wall into the boiler room onto a pvc line Up to the ceiling into a plastic pipe no air break out into the cesspool customer needs plumber explained this to him it is an installation problem and a plumbing problem in the home washing machine is working to factory specs
Near Setauket- East Setauket, NY 11733
Fleet
Job Details:
04/21/2020
RANGE FISHER & PAYKEL OR30SDPWIX1
Dropped knob off in customers mailbox called left a message
Near Shirley, NY 11967
Fleet
Job Details:
04/21/2020
WASHER LG WT5480CW.ABWEPUS
Custom complaint drum Is banging found issue to be bad shocks need to order parts; ordrng 4 AJK72989701 (SUSPENSION RODS)s
Near East Patchogue, NY 11772
Fleet
Job Details:
04/21/2020
DRYER LG DLG1502W
Need to order control board a tech-support issue is losing neutral from control board to rest of the unit; ordrng 1 EBR81170801 (BOARD)
Near North Babylon, NY 11703
Fleet
Job Details:
04/21/2020
REFRIGERATOR FRIGIDAIRE FGHB2866PFJA
Installed air handler housing and tested unit. Unit is running to factory specs.
Near Huntington, NY 11743
Fleet
Job Details:
04/21/2020
BARBEQUE DCS BGC36BQARN
Complaint: Burners not igniting. Diagnosis: Tested units spark module and it needs to be replaced. Quote: $
Near Wading River, NY 11792
Fleet
Job Details:
04/21/2020
DRYER ELECTROLUX EIED55IRR0
"Customers concern was no heat the heating element is shorting out would need heating element and two thermostats, I gave customer a job price of $ plus tax,
Near Centereach, NY 11720
Fleet
Job Details:
04/21/2020
FREEZER FRIGIDAIRE LFFH17F3QWC
Complaint: No cold in freezer. Diagnosis: Tested v to timer and got no voltage coming out of it. Timer needs to be replaced. Quote: $ and customer accepted. Order parts and return to fix unit. ; ordrng 1 297318010 (timer)
Near Saint James, NY 11780
Fleet
Job Details:
04/21/2020
RANGE VIKING VESC305-5BSS
Installed new burners and went to screw cooktop in and it broke the cooktop glass. Need to order cooktop and switch and return with parts to fix unit. Switch needs to be returned because it is the wrong part. Order parts and return to fix unit. ; ordrng 1 G50013538 (INFINITE SWITCH) and 1 G5007437BK (COOKTOP)
Near Babylon, NY 11702
Fleet
Job Details:
04/21/2020
WASHER WHIRLPOOL NO MODEL OR SERIAL
Complaint: Unit is leaking. Diagnosis: Opened up bottom of dryer to find broken counterweight and cracked front tub. Quote: $
Near Babylon, NY 11702
Fleet
Job Details:
04/21/2020
RANGE FRIGIDAIRE FGEH3047VF
Complaint: No heat from any burners or bake or broil. Diagnosis: Pulled oven out and tested power to terminal. Unit requires and is only getting v. Notified customer that she needed to have an electrician out to look at outlet and breaker.
Near East Northport, NY 11731
Fleet
Job Details:
04/21/2020
RANGE BERTAZZONI PRO366GASX/01
Installed thermal couple and tested unit. thermostat also needs to be replaced. He put a 2 day shipping on it. Schedule when we get in.; ordrng 1 503156 (THERMOSTAT)
Near Bellport, NY 11713
Fleet
Job Details:
04/21/2020
DRYER GE DBLR333EG6WW
Installed new belt and tested unit. Unit is running to factory specs. Customer used coupon and food drive for $20.00 off. Customer paid balance via.
Near North Babylon, NY 11703
Fleet
Job Details:
04/21/2020
RANGE FRIGIDAIRE FPES3085KFB
Installed switches and tested unit. Other person installed element wrong and element needs to be replaced. Order element and return to fix unit. ; ordrng 1 318258203 (element)
Near West Islip, NY 11795
Fleet
Job Details:
04/21/2020
RANGE LG UPCE3664ST/01
Reschedule for Saturday. Spoke to customer.;
Near Port Jefferson Station, NY 11776
Fleet
Job Details:
04/21/2020
WASHER LG WM3700HVA
Replace control board previous tech ordered ran unit on rinse and spin cycle no issues found ran for full cycle customer needs to reinstall washer and dryer into closet
Near Selden, NY 11784
Fleet
Job Details:
04/21/2020
RANGEHOOD ZEPHYR ZSA-E30DS
"customer complaint no power ,,, checked unit no power to control board customer need electrician to solve issue"
Near East Moriches, NY 11940
Fleet
Job Details:
04/21/2020
REFRIGERATOR TRAULSEN URS48DT
Refrigerator switch was turned off. Turned switch on. No way to test it until it’s been on for at least an hour. Mr said he was coming back to regulate freezer since it’s dropping to -9.
Near Kings Park, NY 11754
Fleet
Job Details:
04/21/2020
DRYER LG DLE7300WE
part # need controller ; ordrng 1 EBR71725801 (CONTROLER)
Near East Northport, NY 11731
Fleet
Job Details:
04/21/2020
REFRIGERATOR SAMSUNG RF22K9381SG/AA
Installed flipper assy and tested unit. Unit is running to factory specs. Customer paid balance via check.
Near Dix Hills, NY 11746
Fleet
Job Details:
04/21/2020
DRYER WHIRLPOOL WED9610XW0
Installed pulley and belt and tested unit. Unit is running to factory specs. Customer paid balance via cash.
Near Nesconset, NY 11767
Fleet
Job Details:
04/21/2020
OVEN FRIGIDAIRE FFEH3054USA
Customers concern is open not heating after using self-cleaning feature Tests found the problem to be the high heat limit our thermostat situated on the air duct front right hand side behind control panel not resettable will need new I will order a part need it now; ordrng 1 318578506 (HIGH HEAT THERMOSTAT.)
Near Huntington, NY 11743
Fleet
Job Details:
04/21/2020
DRYER ELECTROLUX EFMG627UIW
Customer complaint unit shuts off found issue to be control board and user interface board need to order parts; ordrng 1 5304515232 (INTERFACE BOARD) and 1 5304515238 (MAIN BOARD)
Near Smithtown, NY 11787
Fleet
Job Details:
04/21/2020
DRYER LG DLGX7801VE
Replace parts we are in unit no error codes running to factory specifications
Near Dix Hills, NY 11746
Fleet
Job Details:
04/21/2020
RANGEHOOD ELICA CHE36600SS
Same issue as before lights will not shut off Unit being replaced replaced display and control board twice. Same issue
Near East Moriches, NY 11940
Fleet
Job Details:
04/21/2020
REFRIGERATOR TRAULSEN URS48DT
Refrigerator switch was turned off. Turned switch on. No way to test it until it’s been on for at least an hour. Mr said he was coming back to regulate freezer since it’s dropping to -9.
Near Bayport, NY 11705
Fleet
Job Details:
04/21/2020
REFRIGERATOR LG LFC25776ST/03
Installed new freezer rail and tested unit. Unit is running to factory specs. Customer paid balance via card.
Near Patchogue, NY 11772
Fleet
Job Details:
04/21/2020
REFRIGERATOR LG LFXS30796D/00
Installed new display board and main board tested now working to factory specs
Near Central Islip, NY 11722
Fleet
Job Details:
04/21/2020
REFRIGERATOR FRIGIDAIRE FGHD2368TF5
"Installed new fill tube and upgraded air handler kit, tested now working to factory specs"
Near Westhampton Beach, NY 11978
Fleet
Job Details:
04/21/2020
MICROWAVE GE JEB1095SB002
Complaint: Noisey and No heat. Diagnosis: Microwave Magnetron. Unit needs new transformer and magnetron. Order parts and return to fix unit. Order parts and return to fix unit. ; ordrng 1 WB27X10492 (magnetron asm) and 1 WB27X600 (transformer-hv)
Near Halesite, NY 11743
Fleet
Job Details:
04/21/2020
REFRIGERATOR FRIGIDAIRE FFSS2615TS0
Replace all auger motor showed customer working to factory specifications customer paid balance on card
Near Yaphank, NY 11980
Fleet
Job Details:
04/21/2020
RANGE FRIGIDAIRE FHWC3055LSA
"Customers Concern is fan not turning on range hood, tests and found two problems with this the capacitor on the blower motor are defective will need newe, I will order parts needed for repair now ; ordrng 1 5304482249 (CAPACITOR) and 1 5304482255 (BLOWER MOTOR ASSEMBLY)"
Near Huntington, NY 11743
Fleet
Job Details:
04/21/2020
DISHWASHER FRIGIDAIRE FGID2479SF
"Customer complaint not draining properly,, unit not set on dry water temp too low customer not using correct soap"
Near Selden, NY 11784
Fleet
Job Details:
04/21/2020
WASHER LG WT5101HV
Installed transmission and tested unit and unit still makes screeching noise. Unit needs new rotor and stator also. Quoted customer $ + tax and customer accepted. Order parts and return to fix unit. ; ordrng 1 4413EA1004D (ROTOR) and 1 4417EA1002K (STATOR)
Near Huntington, NY 11743
Fleet
Job Details:
04/21/2020
RANGE LG LSE4613ST/00
"Customer complained no power to unit issue is thermal opened up because of faulty fan not spinning. Estimate 00 ,customer "
Near Oakdale, NY 11769
Fleet
Job Details:
04/21/2020
REFRIGERATOR HISCENCE HBM17158SS
Installed new heater/defrost thermostat and fan motor and tested unit. Unit is running to factory specs.
Near West Islip, NY 11795
Fleet
Job Details:
04/21/2020
DISHWASHER BOSCH SHX6AP05UC/04
Took drain hose off of dishwasher and ran dishwasher into a bucket. Unit went through complete cycle. Customer needs to have a plumber out to figure out where drain is clogged. Unit is running to factory specs.
Near West Islip, NY 11795
Fleet
Job Details:
04/21/2020
DISHWASHER KENMORE 665.13269K112
Installed drain pump and tested unit. Unit is running to factory specs. Customer paid balance via cash. Customer used coupon and food drive.
Near Bay Shore, NY 11706
Fleet
Job Details:
04/21/2020
MICROWAVE LG LMVM2033BM00/00
Also complaint display on door not late found issues to be door civilly need to order a part; ordrng 1 ADC74347121 (DOOR ASSY)
Near West Babylon, NY 11704
Fleet
Job Details:
04/21/2020
DISHWASHER LG n/a
"Complaint: AE error code. Diagnosis: Checked dishwasher a leak switch and found some water. Ran dishwasher through fill, wash, and drain cycles and found no leaks. Cleaned water out and unit is running to factory specs. Customer paid service fee via card."
Near East Patchogue, NY 11772
Fleet
Job Details:
04/21/2020
DRYER LG DLG1502W
"Complaint: No heat. Diagnosis: Unit needs new igniter and new gas valve. Quote: $ and customer accepted. Installed igniter from truck stock and we have a gas valve gas valve and return when avaliable. Customer already made deposit of $00.00; ordrng 1 5221EL2002A (GAS VALVE), used 1 5318EL3001A (IGNITER) from stock"
Near Westhampton Beach, NY 11978
Fleet
Job Details:
04/21/2020
REFRIGERATOR SUB ZERO 632/S 2
Complaint: EC50 error code and fridge is 47 degrees. Opened up unit and found fans are running fine. Opened up top of unit and found a really dusty condenser. Condenser needed to be cleaned. Vacuumed out condenser and reset fridge. Unit is running to factory specs.
Near Port Jefferson Station, NY 11776
Fleet
Job Details:
04/21/2020
WASHER LG WM3700HVA
Customers concern was Washesto banging in spin cycle I had customer start loud before I got there Washer went into spin cycle numerous times with an average size loud spinning perfectly absolutely no banging perfectly level all shocks are fine could not duplicate problem unit is working to factory specs at this time I explain to customer should’ve happened again please take a video of it
Near Centereach, NY 11720
Fleet
Job Details:
04/21/2020
FREEZER FRIGIDAIRE LFFH17F3QWC
Unit needs new control.
Near Southampton, NY 11968
Fleet
Job Details:
04/21/2020
RANGE GE ZDP48L6DH6SS
"Complaint: Range needs check up. Diagnosis: Customer needs to have an electrician fix the electric problem with range before diagnosis. Customer also wants to order all new burner caps and grates. Gave her a quote to replace burner caps and grates of $0 and she declined and will just have us range and check components once electrician Comes out for $"
Near Bayport, NY 11705
Fleet
Job Details:
04/21/2020
WASHER LG WM2016CW
"Customers concern is water barely entering into washing machine,tests and found the problem to be the main water inlet value defective, has good water pressure also has 0 volts to value,I gave customer a job price of
Near Lake Ronkonkoma, NY 11779
Fleet
Job Details:
04/21/2020
REFRIGERATOR LG LMXC23796S/00
Customer complaint noise fan need to order part estimate .+ tax customer paid charge; ordrng 1 EAU63503703 (FAN)
Near Blue Point, NY 11715
Fleet
Job Details:
04/21/2020
DISHWASHER MAYTAG MDB7760AWS0
Customers concern was dishwasher not cleaning dishes very well especially on the top shelf/ Rack I got him some tests dishwasher washing heating draining put your glasses upside down on the top shelf filled perfectly dishwasher is working to factory Specs explain to customer to draw hot water to kitchen sink before using the dishwasher also customer has not been using jet dry explain
Near Port Jefferson, NY 11777
Fleet
Job Details:
04/21/2020
WASHER LG WM2650HRA
Customer complaint de code. Found faulty door lock estimate + tax need to order part customer paid charge; ordrng 1 EBF49827801 (DOOR LOCK)
Near Setauket- East Setauket, NY 11733
Fleet
Job Details:
04/21/2020
RANGE FISHER & PAYKEL OB30SDEPX2
Customer complaint unit not heating up properly found issue to be control board and convection elements need to order parts; ordrng 1 546564P (kit cooling fan spar) and 1 546597 (assy funct switch pc) and 1 546670P (power module v302b s) and 1 546677 (assy temp switch ) and 1 546726 (element fan ego 20.4)
Near East Moriches, NY 11940
Fleet
Job Details:
04/21/2020
REFRIGERATOR TRAULSEN URS48DT
Installed new relay start and tested unit. Unit is running to factory specs. Quote was $. Customer paid balance via card.
Near Remsenburg-Speonk, NY 11960
Fleet
Job Details:
04/21/2020
WASHER FRIGIDAIRE FRSW3700LW0
Complaint: No spin. Diagnosis: Put unit into diagnostic mode and got a door open error code. Tested door switch and it tested fine. Unit needs new motor control board. Quote: $0 + tax and . Customer paid service fee via card.
Near East Patchogue, NY 11772
Fleet
Job Details:
04/21/2020
DRYER LG DLG1502W
"Complaint: No heat. Diagnosis: Unit needs new igniter and new gas valve. Quote: $0 and customer accepted. Installed igniter from truck stock and we have a gas valve at shop. I will pick up gas valve and return when avaliable. Customer already made deposit of $00.00; ordrng 1 5221EL2002A (GAS VALVE), used 1 5318EL3001A (IGNITER) from stock"
Near East Quogue, NY 11942
Fleet
Job Details:
04/21/2020
DRYER MIELE 9820 GAS
Complaint: No heat. Diagnosis: put unit into diagnostic mode. E98 and E99 are both of the error codes. E99 means gas valve is stuck closed and needs to be replaced. As per Miele gas valve is NLA and machine is un repairable. Customer paid service fee via card.
Near Bellport, NY 11713
Fleet
Job Details:
04/21/2020
RANGE BERTAZZONI MAS304GASXE/01
broil was still working. Upon return. I tested unit and broil also did now spark. the T100 relay needs to be replaced. Return thermostat and order new part. Quote stays the same. ; ordrng 1 415107 (sleeve)
Near Southampton, NY 11968
Fleet
Job Details:
04/21/2020
DISHWASHER FISHER & PAYKEL DD605-SAID
Complaint: Power Button stuck down. Diagnosis: Unit needs 3 parts to fix issue. Quote: 0.00 travel. Landlord declined Service and travel were prepaid.
Near Southampton, NY 11968
Fleet
Job Details:
04/21/2020
OVEN THERMADOR PRG304EG/05
Complaint: No bake. Diagnosis: Took bottom cover off burner and lit the over 15 + times. I also let oven preheat to 350 degrees. Customer felt cool air from a cooling fan and though that was going to be internal temp of range. Unit is running to factory specs. Balance was prepaid.
Near East Northport, NY 11731
Fleet
Job Details:
04/21/2020
OVEN DCS DCS-WO-227SS
Took out board and returned
Near Selden, NY 11784
Fleet
Job Details:
04/21/2020
WASHER LG WM3900HWA
Customer complaint washer tub bangs found issue to be spring on rite side not on installed spring showed working tested good
Near Bay Shore, NY 11706
Fleet
Job Details:
04/21/2020
REFRIGERATOR LG LFXS26973S/01
New door is damaged reorder new door now ; ordrng 1 ADD73656078 (RIGHT SIDE F/F DOOR SLAB)
Near Centereach, NY 11720
Fleet
Job Details:
04/21/2020
DRYER FRIGIDAIRE GLGQ642AS4
"Customer complaint cloths not drying unit working to factory specifications, customer may be over loading unit"
Near Brentwood, NY 11717
Fleet
Job Details:
04/21/2020
MICROWAVE FRIGIDAIRE FGMV176NTD
"Complaint: No power. Diagnosis: Took off pancake and tested door switches. Door switches, housing, and fuse need to be replaced. Quote: $ customer accepted and made deposit of $.00 via check. Order parts and return to fix unit. ; ordrng 1 5304509451 (FUSE) and 1 5304509457 (LATCH HOUSING) and 1 5304509459 (SWITCH) and 2 5304509460 (SWITCHES)s"
Near Medford, NY 11763
Fleet
Job Details:
04/21/2020
REFRIGERATOR VIKING VCSB483SS
Complaint: Ice maker broke. Diagnosis: The piece that slides ice into try fell out of place. Reinstalled pice to ice maker and tested unit. Unit is running to factory specs. Customer paid service fee via
Near Stony Brook, NY 11790
Fleet
Job Details:
04/21/2020
DISHWASHER FISHER & PAYKEL n/a
Complaint: Dishwasher loose. Diagnosis: Took bottom drawer of dishwasher out and found screw that mounts dishwasher fell out. Used new screw to mount dishwasher and unit is now running to factory specs. Customer paid service fee via card.
Near Commack, NY 11725
Fleet
Job Details:
04/21/2020
WASHER LG WT7600HKA
Complaint: Agitator plate fell off fell off. Diagnosis: Screw that is in transmission is completely stripped. There is a brand new screw in agitator. Unit will need a new transmission.Order parts and return to fix unit. ; ordrng 1 AEN73131403 (TRANSMISSION )
Near Smithtown, NY 11787
Fleet
Job Details:
04/21/2020
OVEN DACOR DO130
Installed panel and tested unit. Unit is running to factory specs. Customer paid balance via card.
Near Centerport, NY 11721
Fleet
Job Details:
04/21/2020
RANGE LG LRG3081ST/00
"Complaint: Not holding temp Diagnosis: Tested igniter and only got amp draw when it needs to be . Igniter needs to be replaced. Quote$customer accepted. Used igniter from stock and tested unit. Unit is running to factory specs. Customer paid balance via card ; used 1 5303935066 (IGNITOR, OVEN FLAT) from stock"
Near West Islip, NY 11795
Fleet
Job Details:
04/21/2020
RANGE LG UPCE3664ST/01
Installed element and tested all components of unit. Unit is running to factory specs.
Near Blue Point, NY 11715
Fleet
Job Details:
04/21/2020
WASHER LG WM8500HVA.ASSEEUS
Complaint: Grinding noise. Diagnosis: Took off back panel and found defective rotor and stator. Order parts and return to fix unit. ; ordrng 1 4417EA1002Z (STATOR) and 1 AHL72914402 (ROTOR)
Near West Babylon, NY 11704
Fleet
Job Details:
04/21/2020
WASHER LG WM8000HWA
"Customers concern was washing machine not draining shown a oe error code, I found the problem to be the drain pump was defective I gave customer a job price of plus tax, customer want to job done used to drain pump from truck stock installed tested now working to factory specs,; used 1 4681EA2001T (DRAIN PUMP) from stock"
Near Shirley, NY 11967
Fleet
Job Details:
04/21/2020
REFRIGERATOR LG LFX28968ST/06
Complaint: No cold. Diagnosis: Opened back of unit up and found compressor only pulling . amps when it should be . Unit needs sealed system replaced. Quote: $ + tax and customer accepted. Customer made deposit of $ via card. Order parts and return to fix unit. ; ordrng 1 ADH73150210 (FILTER DRYER) and 1 ADL73762004 (EVAPORATOR ) and 1 TCA38091801 (COMPRESSOR )
Near Kings Park, NY 11754
Fleet
Job Details:
04/21/2020
DRYER LG DLG3171W
Customers concern was gas smell from dryer I tested all connections with the bubble detector no leaks found what I did find wars The vent duct was detached up at the ceiling I do believe this was the problem reconnected tested walking to factory specs
Near Holtsville, NY 11742
Fleet
Job Details:
04/21/2020
WASHER LG WT7300CW.ABWETUS
Complaint: FE error code. Diagnosis: Put unit into diagnostic mode and tested all components. Unit was running to factory specs. If problem persists we need to order valves
Near Kings Park, NY 11754
Fleet
Job Details:
04/21/2020
DRYER LG DLE7300WE
Installed new control panel controller tested not working to factory specs
Near Holbrook, NY 11741
Fleet
Job Details:
04/21/2020
WASHER ELECTROLUX EFLS627UIW
Complaint: Unit is leaking. Diagnosis:Opened back of unit to find drain pump cracked and needs to be replaced. Order parts and return to fix unit. ; ordrng 1 5304514775 (DRAIN PUMP)
Near Riverhead, NY 11901
Fleet
Job Details:
04/21/2020
WASHER LG WT7060CV.ASSEUUS
Installed new drain pump assembly tested now working to factory specs first drain pump was defective return to office
Near Centerport, NY 11721
Fleet
Job Details:
04/21/2020
WASHER LG WT7600HWA.ABWEEUS
Complaint: Overfilling Diagnosis: Opened back of washer and found defective pressure switch and tubing. Spoke to Sheldon and he ordered parts. ; snapped 1 QuickPics
Near Smithtown, NY 11787
Fleet
Job Details:
04/21/2020
REFRIGERATOR GE pye23psdcss
"Complaint: No cold. Diagnosis: Opened back of unit and found compressor running at . amps. Unit needs new sealed system. Quote: $ Customer paid service fee via card."
Near Patchogue, NY 11772
Fleet
Job Details:
04/21/2020
OVEN DCS DC RG-366
Complaint: Door does not close and takes long to heat. Diagnosis: Check igniter and only had amp draw. Unit needs new igniter and hinges replaced. I need to make sure the hinges are available before quote. .