Near Dix Hills, NY 11746
Fleet
Job Details:
04/21/2020
RANGEHOOD ELICA CHE36600SS
Same issue as before lights will not shut off Unit being replaced replaced display and control board twice. Same issue
Near East Moriches, NY 11940
Fleet
Job Details:
04/21/2020
REFRIGERATOR TRAULSEN URS48DT
Refrigerator switch was turned off. Turned switch on. No way to test it until it’s been on for at least an hour. Mr said he was coming back to regulate freezer since it’s dropping to -9.
Near Bayport, NY 11705
Fleet
Job Details:
04/21/2020
REFRIGERATOR LG LFC25776ST/03
Installed new freezer rail and tested unit. Unit is running to factory specs. Customer paid balance via card.
Near Patchogue, NY 11772
Fleet
Job Details:
04/21/2020
REFRIGERATOR LG LFXS30796D/00
Installed new display board and main board tested now working to factory specs
Near Central Islip, NY 11722
Fleet
Job Details:
04/21/2020
REFRIGERATOR FRIGIDAIRE FGHD2368TF5
"Installed new fill tube and upgraded air handler kit, tested now working to factory specs"
Near Westhampton Beach, NY 11978
Fleet
Job Details:
04/21/2020
MICROWAVE GE JEB1095SB002
Complaint: Noisey and No heat. Diagnosis: Microwave Magnetron. Unit needs new transformer and magnetron. Order parts and return to fix unit. Order parts and return to fix unit. ; ordrng 1 WB27X10492 (magnetron asm) and 1 WB27X600 (transformer-hv)
Near Halesite, NY 11743
Fleet
Job Details:
04/21/2020
REFRIGERATOR FRIGIDAIRE FFSS2615TS0
Replace all auger motor showed customer working to factory specifications customer paid balance on card
Near Yaphank, NY 11980
Fleet
Job Details:
04/21/2020
RANGE FRIGIDAIRE FHWC3055LSA
"Customers Concern is fan not turning on range hood, tests and found two problems with this the capacitor on the blower motor are defective will need newe, I will order parts needed for repair now ; ordrng 1 5304482249 (CAPACITOR) and 1 5304482255 (BLOWER MOTOR ASSEMBLY)"
Near Huntington, NY 11743
Fleet
Job Details:
04/21/2020
DISHWASHER FRIGIDAIRE FGID2479SF
"Customer complaint not draining properly,, unit not set on dry water temp too low customer not using correct soap"
Near Selden, NY 11784
Fleet
Job Details:
04/21/2020
WASHER LG WT5101HV
Installed transmission and tested unit and unit still makes screeching noise. Unit needs new rotor and stator also. Quoted customer $ + tax and customer accepted. Order parts and return to fix unit. ; ordrng 1 4413EA1004D (ROTOR) and 1 4417EA1002K (STATOR)
Near Huntington, NY 11743
Fleet
Job Details:
04/21/2020
RANGE LG LSE4613ST/00
"Customer complained no power to unit issue is thermal opened up because of faulty fan not spinning. Estimate 00 ,customer "
Near Oakdale, NY 11769
Fleet
Job Details:
04/21/2020
REFRIGERATOR HISCENCE HBM17158SS
Installed new heater/defrost thermostat and fan motor and tested unit. Unit is running to factory specs.
Near West Islip, NY 11795
Fleet
Job Details:
04/21/2020
DISHWASHER BOSCH SHX6AP05UC/04
Took drain hose off of dishwasher and ran dishwasher into a bucket. Unit went through complete cycle. Customer needs to have a plumber out to figure out where drain is clogged. Unit is running to factory specs.
Near West Islip, NY 11795
Fleet
Job Details:
04/21/2020
DISHWASHER KENMORE 665.13269K112
Installed drain pump and tested unit. Unit is running to factory specs. Customer paid balance via cash. Customer used coupon and food drive.
Near Bay Shore, NY 11706
Fleet
Job Details:
04/21/2020
MICROWAVE LG LMVM2033BM00/00
Also complaint display on door not late found issues to be door civilly need to order a part; ordrng 1 ADC74347121 (DOOR ASSY)
Near West Babylon, NY 11704
Fleet
Job Details:
04/21/2020
DISHWASHER LG n/a
"Complaint: AE error code. Diagnosis: Checked dishwasher a leak switch and found some water. Ran dishwasher through fill, wash, and drain cycles and found no leaks. Cleaned water out and unit is running to factory specs. Customer paid service fee via card."
Near East Patchogue, NY 11772
Fleet
Job Details:
04/21/2020
DRYER LG DLG1502W
"Complaint: No heat. Diagnosis: Unit needs new igniter and new gas valve. Quote: $ and customer accepted. Installed igniter from truck stock and we have a gas valve gas valve and return when avaliable. Customer already made deposit of $00.00; ordrng 1 5221EL2002A (GAS VALVE), used 1 5318EL3001A (IGNITER) from stock"
Near Westhampton Beach, NY 11978
Fleet
Job Details:
04/21/2020
REFRIGERATOR SUB ZERO 632/S 2
Complaint: EC50 error code and fridge is 47 degrees. Opened up unit and found fans are running fine. Opened up top of unit and found a really dusty condenser. Condenser needed to be cleaned. Vacuumed out condenser and reset fridge. Unit is running to factory specs.
Near Port Jefferson Station, NY 11776
Fleet
Job Details:
04/21/2020
WASHER LG WM3700HVA
Customers concern was Washesto banging in spin cycle I had customer start loud before I got there Washer went into spin cycle numerous times with an average size loud spinning perfectly absolutely no banging perfectly level all shocks are fine could not duplicate problem unit is working to factory specs at this time I explain to customer should’ve happened again please take a video of it
Near Centereach, NY 11720
Fleet
Job Details:
04/21/2020
FREEZER FRIGIDAIRE LFFH17F3QWC
Unit needs new control.
Near Southampton, NY 11968
Fleet
Job Details:
04/21/2020
RANGE GE ZDP48L6DH6SS
"Complaint: Range needs check up. Diagnosis: Customer needs to have an electrician fix the electric problem with range before diagnosis. Customer also wants to order all new burner caps and grates. Gave her a quote to replace burner caps and grates of $0 and she declined and will just have us range and check components once electrician Comes out for $"
Near Bayport, NY 11705
Fleet
Job Details:
04/21/2020
WASHER LG WM2016CW
"Customers concern is water barely entering into washing machine,tests and found the problem to be the main water inlet value defective, has good water pressure also has 0 volts to value,I gave customer a job price of
Near Lake Ronkonkoma, NY 11779
Fleet
Job Details:
04/21/2020
REFRIGERATOR LG LMXC23796S/00
Customer complaint noise fan need to order part estimate .+ tax customer paid charge; ordrng 1 EAU63503703 (FAN)
Near Blue Point, NY 11715
Fleet
Job Details:
04/21/2020
DISHWASHER MAYTAG MDB7760AWS0
Customers concern was dishwasher not cleaning dishes very well especially on the top shelf/ Rack I got him some tests dishwasher washing heating draining put your glasses upside down on the top shelf filled perfectly dishwasher is working to factory Specs explain to customer to draw hot water to kitchen sink before using the dishwasher also customer has not been using jet dry explain
Near Port Jefferson, NY 11777
Fleet
Job Details:
04/21/2020
WASHER LG WM2650HRA
Customer complaint de code. Found faulty door lock estimate + tax need to order part customer paid charge; ordrng 1 EBF49827801 (DOOR LOCK)
Near Setauket- East Setauket, NY 11733
Fleet
Job Details:
04/21/2020
RANGE FISHER & PAYKEL OB30SDEPX2
Customer complaint unit not heating up properly found issue to be control board and convection elements need to order parts; ordrng 1 546564P (kit cooling fan spar) and 1 546597 (assy funct switch pc) and 1 546670P (power module v302b s) and 1 546677 (assy temp switch ) and 1 546726 (element fan ego 20.4)
Near East Moriches, NY 11940
Fleet
Job Details:
04/21/2020
REFRIGERATOR TRAULSEN URS48DT
Installed new relay start and tested unit. Unit is running to factory specs. Quote was $. Customer paid balance via card.
Near Remsenburg-Speonk, NY 11960
Fleet
Job Details:
04/21/2020
WASHER FRIGIDAIRE FRSW3700LW0
Complaint: No spin. Diagnosis: Put unit into diagnostic mode and got a door open error code. Tested door switch and it tested fine. Unit needs new motor control board. Quote: $0 + tax and . Customer paid service fee via card.
Near East Patchogue, NY 11772
Fleet
Job Details:
04/21/2020
DRYER LG DLG1502W
"Complaint: No heat. Diagnosis: Unit needs new igniter and new gas valve. Quote: $0 and customer accepted. Installed igniter from truck stock and we have a gas valve at shop. I will pick up gas valve and return when avaliable. Customer already made deposit of $00.00; ordrng 1 5221EL2002A (GAS VALVE), used 1 5318EL3001A (IGNITER) from stock"
Near East Quogue, NY 11942
Fleet
Job Details:
04/21/2020
DRYER MIELE 9820 GAS
Complaint: No heat. Diagnosis: put unit into diagnostic mode. E98 and E99 are both of the error codes. E99 means gas valve is stuck closed and needs to be replaced. As per Miele gas valve is NLA and machine is un repairable. Customer paid service fee via card.
Near Bellport, NY 11713
Fleet
Job Details:
04/21/2020
RANGE BERTAZZONI MAS304GASXE/01
broil was still working. Upon return. I tested unit and broil also did now spark. the T100 relay needs to be replaced. Return thermostat and order new part. Quote stays the same. ; ordrng 1 415107 (sleeve)
Near Southampton, NY 11968
Fleet
Job Details:
04/21/2020
DISHWASHER FISHER & PAYKEL DD605-SAID
Complaint: Power Button stuck down. Diagnosis: Unit needs 3 parts to fix issue. Quote: 0.00 travel. Landlord declined Service and travel were prepaid.
Near Southampton, NY 11968
Fleet
Job Details:
04/21/2020
OVEN THERMADOR PRG304EG/05
Complaint: No bake. Diagnosis: Took bottom cover off burner and lit the over 15 + times. I also let oven preheat to 350 degrees. Customer felt cool air from a cooling fan and though that was going to be internal temp of range. Unit is running to factory specs. Balance was prepaid.
Near East Northport, NY 11731
Fleet
Job Details:
04/21/2020
OVEN DCS DCS-WO-227SS
Took out board and returned
Near Selden, NY 11784
Fleet
Job Details:
04/21/2020
WASHER LG WM3900HWA
Customer complaint washer tub bangs found issue to be spring on rite side not on installed spring showed working tested good
Near Bay Shore, NY 11706
Fleet
Job Details:
04/21/2020
REFRIGERATOR LG LFXS26973S/01
New door is damaged reorder new door now ; ordrng 1 ADD73656078 (RIGHT SIDE F/F DOOR SLAB)
Near Centereach, NY 11720
Fleet
Job Details:
04/21/2020
DRYER FRIGIDAIRE GLGQ642AS4
"Customer complaint cloths not drying unit working to factory specifications, customer may be over loading unit"
Near Brentwood, NY 11717
Fleet
Job Details:
04/21/2020
MICROWAVE FRIGIDAIRE FGMV176NTD
"Complaint: No power. Diagnosis: Took off pancake and tested door switches. Door switches, housing, and fuse need to be replaced. Quote: $ customer accepted and made deposit of $.00 via check. Order parts and return to fix unit. ; ordrng 1 5304509451 (FUSE) and 1 5304509457 (LATCH HOUSING) and 1 5304509459 (SWITCH) and 2 5304509460 (SWITCHES)s"
Near Medford, NY 11763
Fleet
Job Details:
04/21/2020
REFRIGERATOR VIKING VCSB483SS
Complaint: Ice maker broke. Diagnosis: The piece that slides ice into try fell out of place. Reinstalled pice to ice maker and tested unit. Unit is running to factory specs. Customer paid service fee via
Near Stony Brook, NY 11790
Fleet
Job Details:
04/21/2020
DISHWASHER FISHER & PAYKEL n/a
Complaint: Dishwasher loose. Diagnosis: Took bottom drawer of dishwasher out and found screw that mounts dishwasher fell out. Used new screw to mount dishwasher and unit is now running to factory specs. Customer paid service fee via card.
Near Commack, NY 11725
Fleet
Job Details:
04/21/2020
WASHER LG WT7600HKA
Complaint: Agitator plate fell off fell off. Diagnosis: Screw that is in transmission is completely stripped. There is a brand new screw in agitator. Unit will need a new transmission.Order parts and return to fix unit. ; ordrng 1 AEN73131403 (TRANSMISSION )
Near Smithtown, NY 11787
Fleet
Job Details:
04/21/2020
OVEN DACOR DO130
Installed panel and tested unit. Unit is running to factory specs. Customer paid balance via card.
Near Centerport, NY 11721
Fleet
Job Details:
04/21/2020
RANGE LG LRG3081ST/00
"Complaint: Not holding temp Diagnosis: Tested igniter and only got amp draw when it needs to be . Igniter needs to be replaced. Quote$customer accepted. Used igniter from stock and tested unit. Unit is running to factory specs. Customer paid balance via card ; used 1 5303935066 (IGNITOR, OVEN FLAT) from stock"
Near West Islip, NY 11795
Fleet
Job Details:
04/21/2020
RANGE LG UPCE3664ST/01
Installed element and tested all components of unit. Unit is running to factory specs.
Near Blue Point, NY 11715
Fleet
Job Details:
04/21/2020
WASHER LG WM8500HVA.ASSEEUS
Complaint: Grinding noise. Diagnosis: Took off back panel and found defective rotor and stator. Order parts and return to fix unit. ; ordrng 1 4417EA1002Z (STATOR) and 1 AHL72914402 (ROTOR)
Near West Babylon, NY 11704
Fleet
Job Details:
04/21/2020
WASHER LG WM8000HWA
"Customers concern was washing machine not draining shown a oe error code, I found the problem to be the drain pump was defective I gave customer a job price of plus tax, customer want to job done used to drain pump from truck stock installed tested now working to factory specs,; used 1 4681EA2001T (DRAIN PUMP) from stock"
Near Shirley, NY 11967
Fleet
Job Details:
04/21/2020
REFRIGERATOR LG LFX28968ST/06
Complaint: No cold. Diagnosis: Opened back of unit up and found compressor only pulling . amps when it should be . Unit needs sealed system replaced. Quote: $ + tax and customer accepted. Customer made deposit of $ via card. Order parts and return to fix unit. ; ordrng 1 ADH73150210 (FILTER DRYER) and 1 ADL73762004 (EVAPORATOR ) and 1 TCA38091801 (COMPRESSOR )
Near Kings Park, NY 11754
Fleet
Job Details:
04/21/2020
DRYER LG DLG3171W
Customers concern was gas smell from dryer I tested all connections with the bubble detector no leaks found what I did find wars The vent duct was detached up at the ceiling I do believe this was the problem reconnected tested walking to factory specs
Near Holtsville, NY 11742
Fleet
Job Details:
04/21/2020
WASHER LG WT7300CW.ABWETUS
Complaint: FE error code. Diagnosis: Put unit into diagnostic mode and tested all components. Unit was running to factory specs. If problem persists we need to order valves
Near Kings Park, NY 11754
Fleet
Job Details:
04/21/2020
DRYER LG DLE7300WE
Installed new control panel controller tested not working to factory specs
Near Holbrook, NY 11741
Fleet
Job Details:
04/21/2020
WASHER ELECTROLUX EFLS627UIW
Complaint: Unit is leaking. Diagnosis:Opened back of unit to find drain pump cracked and needs to be replaced. Order parts and return to fix unit. ; ordrng 1 5304514775 (DRAIN PUMP)
Near Riverhead, NY 11901
Fleet
Job Details:
04/21/2020
WASHER LG WT7060CV.ASSEUUS
Installed new drain pump assembly tested now working to factory specs first drain pump was defective return to office
Near Centerport, NY 11721
Fleet
Job Details:
04/21/2020
WASHER LG WT7600HWA.ABWEEUS
Complaint: Overfilling Diagnosis: Opened back of washer and found defective pressure switch and tubing. Spoke to Sheldon and he ordered parts. ; snapped 1 QuickPics
Near Smithtown, NY 11787
Fleet
Job Details:
04/21/2020
REFRIGERATOR GE pye23psdcss
"Complaint: No cold. Diagnosis: Opened back of unit and found compressor running at . amps. Unit needs new sealed system. Quote: $ Customer paid service fee via card."
Near Patchogue, NY 11772
Fleet
Job Details:
04/21/2020
OVEN DCS DC RG-366
Complaint: Door does not close and takes long to heat. Diagnosis: Check igniter and only had amp draw. Unit needs new igniter and hinges replaced. I need to make sure the hinges are available before quote. .
Near Nesconset, NY 11767
Fleet
Job Details:
04/21/2020
OVEN FRIGIDAIRE FFEH3054USA
Installed thermostat and tested unit. Unit is running to factory specs.
Near Bellport, NY 11713
Fleet
Job Details:
04/21/2020
DRYER FRIGIDAIRE AEQ6700FS0
Complaint: Heater broke and noisey. Diagnosis: Opened unit up to find a defective heating assy and rear bearing. Both parts need to be replaced. Quote: $and customer accepted. Customer made deposit of $ via card order parts and return to fix unit ; ordrng 1 131553900 (heater-housing assy) and 1 5303281153 (bearing kit-rear)
Near East Patchogue, NY 11772
Fleet
Job Details:
04/21/2020
REFRIGERATOR SAMSUNG RB195ACBP
Complaint: Fridge was powering off. Diagnosis: Wire from icemaker was shorting out fridge and shutting it down customer does not use ice maker and wanted it uninstalled. Uninstalled ice maker and unit is running to factory specs. Customer paid balance
Near Moriches, NY 11955
Fleet
Job Details:
04/21/2020
DRYER ELECTROLUX EFME517STT0
Complaint: No spin. Diagnosis: Opened dryer up and found defective belt and idler pulley. Both parts need to be replaced. Order parts and return to fix unit. ; ordrng 1 134719300 (belt) and 1 134793500 (idler arm)
Near Huntington, NY 11743
Fleet
Job Details:
04/21/2020
COOKTOP DCS DCSCS364GL
"Complaint: Burner cap not coming off. Diagnosis: unit needs complete cooktop rebuild. Quote: $ and customer declined. Customer paid service fee via card."
Near East Northport, NY 11731
Fleet
Job Details:
04/21/2020
RANGE BERTAZZONI PRO366GASX/01
Installed thermostat and thermo coupler and tested unit. Unit is running to factory specs.
Near North Babylon, NY 11703
Fleet
Job Details:
04/21/2020
RANGE FRIGIDAIRE FPES3085KFB
Replaced element same issue needs power board ; ordrng 1 316442062 (board)
Near Huntington Station, NY 11746
Fleet
Job Details:
04/21/2020
RANGEHOOD FABER INCA38
customer complaint light does not stay on issue is switch call farmer got part number called Michelle will look up price and call customer with estimate paid service fee check
Near Patchogue, NY 11772
Fleet
Job Details:
04/21/2020
MICROWAVE FRIGIDAIRE DGMV174KFA
Complaint: Door does not close. Diagnosis: Opened front panel to find defective door switches and door latch. Quote: $ and customer. Customer paid service fee via check. Part numbers if he changes his mind. (2) 5304440026 Switch(1) 5304467695 Switch(1) 5304440289 Latch
Near Huntington, NY 11743
Fleet
Job Details:
04/21/2020
DRYER ELECTROLUX EFMG627UIW
Replaced control board control board new control board malfunctioning need to order part ; snapped 2 QuickPics
Near Port Jefferson, NY 11777
Fleet
Job Details:
04/21/2020
WASHER LG WM2650HRA
Installed door lock and tested unit. Unit is running to factory specs. Customer paid balance via card.
Near Selden, NY 11784
Fleet
Job Details:
04/21/2020
WASHER LG WT5101HV
Installed rotor and stator and tested unit. Unit is running to factory specs. Customer paid balance via cash
Near Centereach, NY 11720
Fleet
Job Details:
04/21/2020
WASHER WHIRLPOOL WFW87HEDW0
Customer complaint unit not locking properly found to the doorlock need to order a part; ordrng 1 WPW10443885 (door lock)
Near Selden, NY 11784
Fleet
Job Details:
04/21/2020
REFRIGERATOR SAMSUNG RF23HCEDBSR
Complaint: Fresh food section not cold. Diagnosis: Opened back wall of fridge and found clogged drain line. Steamed out drain line and unit is running to factory specs.
Near Holbrook, NY 11741
Fleet
Job Details:
04/21/2020
REFRIGERATOR LG LMXS30776S/03
Complaint: No cold. Diagnosis: Opened back of fridge up and found compressor amp draw of Unit needs new sealed system replaced. Quote: $ and customer accepted. Customer made deposit of $ Order parts and return to fix unit. ; ordrng 1 ADH73150210 (FILTER DRIER) and 1 ADL74221702 (FREEZER EVAPORATOR ) and 1 ADL74221802 (FRIDGE EVAPORATOR ) and 1 TCA35911902 (COMPRESSOR )
Near Centereach, NY 11720
Fleet
Job Details:
04/21/2020
MICROWAVE GE PROFILE JVM3670SK06
Complaint: Microwave looses power intermittently. Diagnosis: Opened up dryer and found wire disconnected from mag tube. Reconnected wire and powered unit on. Unit is running to factory specs. Customer paid service fee via card.
Near Great River, NY 11739
Fleet
Job Details:
04/21/2020
OVEN THERMADOR SCD302TS
Uninstalled ribbon and will return to office to be repaired. ;
Near Medford, NY 11763
Fleet
Job Details:
04/21/2020
DRYER WHIRLPOOL GEW9250PW1
Complaint: Unit overheated. Diagnosis: Opened dryer up and tested all thermostats and heater. Unit was running to factory specs. Customer paid service fee via card.
Near Patchogue, NY 11772
Fleet
Job Details:
04/21/2020
DRYER SAMSUNG DV42H5400
Complaint: No spin. Diagnosis: Opened unit up and found belt that fell off motor and pulley. Quote: $and customer accepted. Re-installed belt and tested unit. Unit is running to factory specs. Customer paid service fee via card.
Near Manorville, NY 11949
Fleet
Job Details:
04/21/2020
REFRIGERATOR KITCHEN AID KSSC48FMS
"Complaint: Unit high in temp. Diagnosis: Opened top of unit and found compressor with only amp draw and extremely hot. Unit needs sealed system replaced. Customer was undecided on repair. She will call office. Quote:$ when she calls for take deposit and order parts and return to fix unit. Customer paid service fee via check. ; ordrng 1 W10841139 (compressor) and 1 WP2306094 (evaporator) and 1 WPW10143759 (dryer)"
Near Yaphank, NY 11980
Fleet
Job Details:
04/21/2020
RANGE FRIGIDAIRE FHWC3055LSA
Installed motor and tested unit. Unit was running to factory specs. Customer called me an hour later and told me blower was not working again. Motor was defective. Reorder and return to fix unit ; ordrng 1 5304482255 (blower assembly)
Near East Islip, NY 11730
Fleet
Job Details:
04/21/2020
WASHER LG WM8000HWA
"Customer complaint not draining,,found faulty pump pump replaced pump estimate + tax customer wanted repaired paycheck total no other issues found use truck stock pump; used 1 4681EA2001T (DRAIN PUMP) from stock"
Near Centereach, NY 11720
Fleet
Job Details:
04/21/2020
DRYER FRIGIDAIRE GLGQ642AS4
Customer complaint not heating properly checked unit thoroughly no issues found customer had clothes in dryer ran unit for 40 minutes close were hot unit is working to factory specifications
Near East Patchogue, NY 11772
Fleet
Job Details:
04/21/2020
WASHER WHIRLPOOL WFW9550WW00
Complaint: No drain. Diagnosis: Opened up bottom panel of unit and tested drain pump and got no continuity. Drain pump needs to be replaced. Quote: $ and customer accepted. Customer made deposit of $. Order parts and return to fix unit. ; ordrng 1 WPW10730972 (pump-water)
Near Babylon, NY 11702
Fleet
Job Details:
04/21/2020
DRYER LG DLGX3571V
Plus her complaint clothes getting snagged on lint filters replaced lint filter parts showed customer running to the factory specifications no other issues found
Near West Islip, NY 11795
Fleet
Job Details:
04/21/2020
REFRIGERATOR LG LSXS26326B/00
Customer complaint faulty compressor will order parts for customer; snapped 3 QuickPics
Near East Islip, NY 11730
Fleet
Job Details:
04/21/2020
RANGE LG LSE3092ST
Complaint: Oven light does not go out. Diagnosis: I walked in and pressed the oven light button and the light went out. Unit is running to factory specs. If problem does keep happening. Unit will need new display board. Quote: $. Customer will call if they want repair. Customer paid service fee via card.
Near Wading River, NY 11792
Fleet
Job Details:
04/21/2020
REFRIGERATOR LG LFXS32766S /00
Complaint: Water leaking in fresh food section. Diagnosis: Pulled unit out and unclogged the drain line in back of unit. Unit is running to factory specs.
Near Moriches, NY 11955
Fleet
Job Details:
04/21/2020
DRYER ELECTROLUX EFME517STT0
Customer needs to make dryer accessible. Dryer stacked on washer in closet and there’s no way to disassemble unit. ;
Near East Patchogue, NY 11772
Fleet
Job Details:
04/21/2020
DISHWASHER LG LRT56665ST
Complaint: No drain. Diagnosis: Opened up bottom panel and found defective drain pump. Drain pump needs to be replaced. Quote: $
Near Huntington, NY 11743
Fleet
Job Details:
04/21/2020
WASHER LG WM3700HWA
"Customer complaint not draining,, customer over loading machine"
Near East Quogue, NY 11942
Fleet
Job Details:
04/21/2020
BARBEQUE LYNX L42PSR-2-LIP
Complaint: Far right burner not staying lit. Diagnosis: Unit needs new burner due to all build up in old burner. Quote: ; ordrng 1 33415 (SEAR BURNER.)
Near Deer Park, NY 11729
Fleet
Job Details:
04/21/2020
WASHER WHIRLPOOL ghw9150pw0
"Customer complaint drum not spinning properly found issue to be bearings estimate + tax customer
Near Setauket- East Setauket, NY 11733
Fleet
Job Details:
04/21/2020
RANGE JADE RJDF3680A
Complaint: Unit not baking or Broiling. Diagnosis: Tested thermostat and had no continuity. Thermostat needs to be replaced. NLA. EA39F-34-60 is model on side of thermostat. ordrng 1 70002373 (THERMOSTAT)
Near Setauket- East Setauket, NY 11733
Fleet
Job Details:
04/21/2020
REFRIGERATOR ZEPHYR PRB24C01BG
Replaced parts showed customer unit working to factory specifications
Near Bellport, NY 11713
Fleet
Job Details:
04/21/2020
DRYER FRIGIDAIRE AEQ6700FS0
Customer stripped baffle on drum when disassembling. Unit needs new baffle. Told customer it would be $. Order parts and return to fix unit. ; ordrng 1 3204254 (pump-complete)
Near Selden, NY 11784
Fleet
Job Details:
04/21/2020
REFRIGERATOR LG LMXS28626D
Customer complaint water leaking when using water in door found issue to connection to water valve not seated enough reseated water line in valve unit working to factory specifications no other issues found
Near Lake Ronkonkoma, NY 11779
Fleet
Job Details:
04/21/2020
REFRIGERATOR LG LMXC23796S/00
Replaced fan motor unit running to factory specifications no other issues found customer paid balance
Near Southampton, NY 11968
Fleet
Job Details:
04/21/2020
OVEN THERMADOR PRG304EG/05
Complaint: Oven not lighting. Diagnosis: Opened top of unit to find defective spark module for bake. Module needs to be replaced. Quote: $. Order parts and return to fix unit. ; ordrng 1 00618624 (SPARK MODULE)
Near Mastic Beach, NY 11951
Fleet
Job Details:
04/21/2020
DISHWASHER FRIGIDAIRE FFCD2413US2A
Complaint: Not filling. Diagnosis opened up bottom of unit and found connection to inlet valve disconnected. Connected spades onto valve and tested unit. Unit is running to factory specs.
Near Southampton, NY 11968
Fleet
Job Details:
04/21/2020
RANGE BERTAZZONI A304GGVXE/02
Complaint: Back burners not working and bottom oven gasket ripped. Diagnosis: Knobs were jammed on valuables. Reinstalled knobs he right way. Gasket needs to be replaced. Quote: $ customer accepted. Customer made deposit of $. Order parts and return to fix unit. ; ordrng 1 411121 (GASKET)
Near East Quogue, NY 11942
Fleet
Job Details:
04/21/2020
DRYER SAMSUNG DV456
Complaint: Noisy. Diagnosis: Opened unit up to find blower housing clogged with lint causing noise. Quote: $ delink dryer. Customer accepted. Delisted dryer and unit is running to factory specs. Customer paid service fee via card.
Near East Islip, NY 11730
Fleet
Job Details:
04/21/2020
REFRIGERATOR GE PTS25SBMARBS
"Customer needs gasket and defrost heater, estimate + tax paid service fee charge; ordrng 1 WR24X10090 (gasket ltm ff door ) and 1 WR51X10038 (heater def asm)"
Near Rocky Point, NY 11778
Fleet
Job Details:
04/21/2020
DISHWASHER LG LDF5545ST
Installed display and tested unit. Unit is running to factory specs.
Near North Babylon, NY 11703
Fleet
Job Details:
04/21/2020
RANGE FRIGIDAIRE FPES3085KFB
Needs power board not display board tech order part#; snapped 1 QuickPics