Near Westhampton Beach, NY 11978
Fleet
Job Details:
06/14/2020
WASHER WHIRLPOOL LHW0050PQ4
Complaint: Machine will not advance. Diagnosis: Machine would not advance so customer ripped door open and took out the door lock. Unit has water in it and wasn’t advancing because of a bad pump or a clogged pump. Door lock is NLA and machine is unrepairable.
Near Amityville, NY 11701
Fleet
Job Details:
06/14/2020
WASHER LG WM3700HVA
Customer complaint unit not working properly found issue to be filtered board need to order a part ; ordrng 1 Eam60991315 (Filter board)
Near Sagaponack, NY 11962
Fleet
Job Details:
06/14/2020
BARBEQUE VICTORY n/a
outdoor grill
Near Westhampton Beach, NY 11978
Fleet
Job Details:
06/14/2020
WASHER GE GFW450SSM1WW
Complaint: Only hot washes. Diagnosis: Opened unit up and found that hot water line was going to cold valve and cold water line was going to hot valve. Waterlines need to be reversed. Switched water lines and tested valves and unit is running to factory specs.
Near Southampton, NY 11968
Fleet
Job Details:
06/14/2020
WASHER SAMSUNG WF42H5000AW/A211
Complaint: Leaking. Diagnosis: Ran washer on quick cycle and opened back and top of machine. Unit did not leak. Unit is running to factory specs.
Near Amityville, NY 11701
Fleet
Job Details:
06/14/2020
WASHER LG WT7300CV.ASSEUUS
"Customer complaint unit making a squealing noise ,diagnosis found issue to be drum and tub ,,, resolve is pads per service/ordered front and back?; ordrng 1 Mcq67395226 (Pads) and 1 McQ67395225 (Pads)"
Near North Babylon, NY 11703
Fleet
Job Details:
06/14/2020
WASHER LG WT7300CW01
"Customer complaint hears pump intermittently,, Unable to verify, advised have customer take recording of noise, unit running to factory specifications no issues at present time?"
Near East Hampton, NY 11937
Fleet Appliance
Job Details:
06/14/2020
FREEZER SUB ZERO BI 48S/S/TH
"Customers concerns are the freezer in not cold. I found a defective compressor, relay, capacitor and filter drier. I replaced the compressor, relay, capacitor and filter drier. Refrigerator tested okay to factory specs. Michelle ran card for payment."
Near East Quogue, NY 11942
Fleet
Job Details:
06/14/2020
DISHWASHER VIKING VUD040
Complaint: Top rack falls out. Diagnosis: Opened up dishwasher and found plastic clip missing that holds in top rack rail in. I am looking up part on Viking and the part I need to part. I quick picked the diagram.
Near Amityville, NY 11701
Fleet
Job Details:
06/14/2020
WASHER LG WM3499HVA
Customers complaint Drum is banging found issue to be unit not leveled leveled unit unit working to factory specifications no other issues found?
Near Patchogue, NY 11772
Fleet
Job Details:
06/14/2020
WASHER GE WPX214A0CC
Replaced drain pump showed customer working the factory specifications customer paid balance Customer paid card balance
Near Patchogue, NY 11772
Fleet
Job Details:
06/14/2020
WASHER WHIRLPOOL DUET WFW9500TW03
Customer complaint F 20 code ran unit many times ran for two full cycles no F 20 code appeared I spoke to customer if code reappears please call us customer paid service fee
Near Calverton, NY 11933
Fleet Appliance
Job Details:
06/09/2020
DISHWASHER LG LDF7774ST
Found leak at case assy. Reinstalled and adjusted case assy and unit tested ok to factory specs. Advised customer to keep unit off for 24 hours so the sensor will dry and then it will work properly.
Near Westhampton Beach, NY 11978
Fleet Appliance
Job Details:
06/09/2020
REFRIGERATOR SUB ZERO 700TR
Refrigerator is not cooling down. I found the condensor fan and evaporator system needed adjustment. Refrigerator tested okay to factory specs. Allow refrigerator to run for 24 hours to achieve proper cooling.
Near Brentwood, NY 11717
Fleet Appliance
Job Details:
06/09/2020
REFRIGERATOR LG LMXC23746D/00
The refrigerator was not cold. I found the leak at the condenser high sideline. I repaired to leak and unit tested OK to factory specs.
Near Patchogue, NY 11772
Fleet
Job Details:
06/09/2020
REFRIGERATOR LG LFX25974ST/03
"customers concern was no cold, I found the problem to be the compressor is defective,
Near Westhampton Beach, NY 11978
Fleet
Job Details:
06/09/2020
REFRIGERATOR SUB ZERO 501R
Installed door hinges and tested unit. Unit is now sealing and running to factory specs.
Near Hampton Bays, NY 11946
Fleet
Job Details:
06/09/2020
ICE MAKER MAXX ICE MIM250
Complaint: No Ice. Diagnosis: Unit is 2 and a half years old and has never been cleaned. Unit needs ice maker cleaning Cleaned and sanatized ice maker and tested unit. Unit is running to factory specs.
Near Hampton Bays, NY 11946
Fleet
Job Details:
06/09/2020
REFRIGERATOR LG LFX25991ST/02
Complaint: No cold. Diagnosis: Pulled unit out and tested amp draw to compressor. All fans were operating.
Near Yaphank, NY 11980
Fleet
Job Details:
06/09/2020
RANGE FRIGIDAIRE FHWC3055LSA
"Installed terminal block, blower assembly and switches and tested unit. Unit is running to factory specs."
Near Holbrook, NY 11741
Fleet Appliance
Job Details:
06/09/2020
REFRIGERATOR LG LSXS26326S/01
Refrigerator was not cooling. I replaced a compressor and filter dryer. I also reprogram the computer board. The refrigerator test it OK to factory specs.
Near West Babylon, NY 11704
Fleet Appliance
Job Details:
06/09/2020
REFRIGERATOR LG LFC24770ST / 01
Refrigerator was not cold. I replaced the freezer sensor. I replaced a compressor and filter drier. Unit tested OK to fact specs.
Near Westhampton Beach, NY 11978
Fleet
Job Details:
06/09/2020
REFRIGERATOR SUB ZERO 501R
install new door hinge
Near Central Islip, NY 11722
Fleet
Job Details:
06/09/2020
WASHER LG WT7600HWA
Replaced pressure switch showed customer unit working to factory specifications?
Near Central Islip, NY 11722
Fleet
Job Details:
06/09/2020
MICROWAVE LG LMV1831ST
Replaced Magnatron capacitor diode switches and fuse transformer
Near Brentwood, NY 11717
Fleet
Job Details:
06/09/2020
REFRIGERATOR GE TFX20JRXDAA
Replaced defrost timer and by metal tested unit unit working good running to factory specifications
Near Huntington, NY 11743
Fleet
Job Details:
06/09/2020
REFRIGERATOR LG LDCS24223S.ASTCNA0
Customer concerns refrigerator making loud noises notified customer to leave the switch off for the ice maker if no water is connected.
Near Sound Beach, NY 11789
Fleet
Job Details:
06/09/2020
REFRIGERATOR FRIGIDAIRE FPBC2277RF0
"Customers concern was f/f ice maker not producing ice,I found the problem to be a loose connection on the door I reconnected tested now working to factory specs"
Near Setauket- East Setauket, NY 11733
Fleet
Job Details:
06/09/2020
MICROWAVE LG LMV2031ST/00
"Customers concern was door not closing properly,Found two problems with this unit needed to change the door and door switch housing with switches,I did this tested now working to factory specs"
Near Setauket- East Setauket, NY 11733
Fleet
Job Details:
06/09/2020
DISHWASHER LG LDF5545ST00
Installed vairience motor tested now working to factory specs.
Near Smithtown, NY 11787
Fleet
Job Details:
06/09/2020
DISHWASHER LG LDF7551WW.ABWEEUS
Installed new door slings and hinges tested now working to factory specs.
Near Huntington, NY 11743
Fleet
Job Details:
06/09/2020
REFRIGERATOR AVANTI BCA306SS-IS
Customer complaint no cold found issue to be faulty compressor
Near Huntington, NY 11743
Fleet
Job Details:
06/09/2020
MICROWAVE FRIGIDAIRE FGMV175QFA
Customers complete unit was not working properly unplugged unit replug unit in unit working to factory specifications no other issues
Near Huntington, NY 11743
Fleet
Job Details:
06/09/2020
REFRIGERATOR AVANTI WCR682SS
Customers complaint unit not cooling found issue to be sealed system issue
Near Centerport, NY 11721
Fleet
Job Details:
06/09/2020
DISHWASHER FRIGIDAIRE PLD4375RFC3
Replaced water valve show customer unit working took pictures no leaks previous
Near Northport, NY 11768
Fleet
Job Details:
06/09/2020
REFRIGERATOR LG LRFXC2406S
Replace water filter housing showed customer unit working to factory specifications ran several cups of water in filter to get air out of line no other issues found
Near Northport, NY 11768
Fleet
Job Details:
06/09/2020
DISHWASHER LG LDF7551ST
Customer complaint unit not working found issue to be unit was child lock mode so it would not allow customer to use touchpad took unit off child lock ran several times unit working to factory specifications showed customer?
Near Bay Shore, NY 11706
Fleet
Job Details:
06/09/2020
REFRIGERATOR AVANTI FF10B0W
"Customers concern was no cold in fresh food section, I found the problem to be the defrost drain port was frozen/ clogged, I defrosted flushed tested now working to factory specs"
Near Commack, NY 11725
Fleet
Job Details:
06/09/2020
RANGE LG LRG3081ST/01
Customer complaint fake not working found week oven igniter replaced part showed customer unit working to factory specifications no other issues found; used 1 5303935066 (Ignitor) from stock
Near Huntington Station, NY 11746
Fleet Appliance
Job Details:
06/09/2020
REFRIGERATOR LG LMXS30776S
Refrigerator is not cold. I replaced a defective compressor and filter drier. Refrigerator tested OK
Near Medford, NY 11763
Fleet
Job Details:
06/09/2020
WASHER SAMSUNG WF350ANW/XAA
Installed door lock and tested unit. Unit is running to factory specs.
Near East Quogue, NY 11942
Fleet
Job Details:
06/09/2020
ICE MAKER GE ZDIS150WSS D
Complaint: No Ice. Diagnosis: Opened up top of unit and found defective grid heating that cuts the ice. Grid would need to be replaced. Grid part number is WR29x10073.
Near Quogue, NY 11959
Fleet
Job Details:
06/09/2020
OVEN THERMADOR ME302JS/05
Complaint: Oven takes long to heat up. Diagnosis: Tested upper and lower oven components and they all tested find. Told customer oven was heating properly and that they needed to preheat for about 30 to 45 minutes.
Near Bellport, NY 11713
Fleet
Job Details:
06/09/2020
OVEN BOSCH HBLP651LUC/01
Installed broil element and tested unit. Unit is running to factory specs.
Near Patchogue, NY 11772
Fleet
Job Details:
06/09/2020
REFRIGERATOR KITCHEN AID KRFF707ESS00
Reinstalled harness and defrosted unit. Unit is running to factory specs. defective harness and we will have to order and reinstall
Near Bayport, NY 11705
Fleet
Job Details:
06/09/2020
DRYER KENMORE 110.876821
Complaint: No heat. Diagnosis: Opened bottom of dryer to find defective coils. Initial lighting coil lights but in middle of cycle coils will not light during cycle. Coils need to be replaced. Installed coils from stock and tested unit. Unit is running to factory specs. ; used 1 279834 (Coil Kit) from stock
Near Blue Point, NY 11715
Fleet
Job Details:
06/09/2020
WASHER KENMORE 796 41072310
Complaint: No spin. Diagnosis: This unit was an LG. Tested unit and found defective drain pump. Drain pump needs to be replaced. . Replaced drain pump from stock and tested unit. Unit is running to factory specs. . ; used 1 4681EA2001T (Drain Pump) from stock
Near North Babylon, NY 11703
Fleet
Job Details:
06/09/2020
REFRIGERATOR LG LFCS22520S.ASTCNA0
Checked unit found out units ice maker arm was stuck reinstalled unit checked ok.
Near West Islip, NY 11795
Fleet
Job Details:
06/09/2020
DISHWASHER GE GDT580SMF2ES
Customer complaint unit not working properly sound issue to be washed pump
Near West Babylon, NY 11704
Fleet
Job Details:
06/09/2020
WASHER LG WT7800CV
Customer complaint unit not working properly found issue to be customer had too much clothes in washer explain to customer to use less clothes in the washing machine
Near Coram, NY 11727
Fleet
Job Details:
06/09/2020
DISHWASHER GE GDF520PGJ5BB
"Customers concern was dishwasher leaking,I found two problems with this dishwasher the door vent cap was loose also the bottom door seal needed adjustment,I tightened and adjusted tested now working to factory specs"
Near Stony Brook, NY 11790
Fleet
Job Details:
06/09/2020
REFRIGERATOR LG LFC20770ST
"Customers concern was no cold,I found the compressor was defective,
Near Southampton, NY 11968
Fleet
Job Details:
06/09/2020
COFFE MACHINE MIELE CWA 679
I opened unit and checked seals. Both were fine. I filled water tank and made 2 large cups of coffee. Tank did not empty into machine. Unit is running to factory specs.
Near Southampton, NY 11968
Fleet
Job Details:
06/09/2020
MICROWAVE BERTAZZONI SO24PROX
Complaint: No heat. DiagnosisUninstalled unit and opened top. Fuse is blown on Magnatron and microwave needs ventilation 16” x 4” on sides top and bottom of cabinet. Display also needs to be replaced due to numbers going out.
Near Bridgehampton, NY 11932
Fleet
Job Details:
06/09/2020
DISHWASHER MIELE G5675SCVI
Complaint: Service Dishwasher Diagnosis: House manager wanted units serviced. customer accepted. Vacuumed out sump and cleaned out filters. Ran dishwasher on SaniWash to clean interior.
Near Montauk, NY 11954
Fleet
Job Details:
06/09/2020
REFRIGERATOR FISHER & PAYKEL RF170BLPX6 N
Complaint: Noisy Diagnosis: Gasket was falling out of channel. Reinstllled gasket and tested unit. Unit is running to factory specs. Unit is on wood floor
Near Montauk, NY 11954
Fleet
Job Details:
06/09/2020
REFRIGERATOR FISHER & PAYKEL RF170BRPW6N
Complaint: Noisy Diagnosis: Opened back of unit and found condenser fan motor hitting shroud. Reinstalled and tested unit Nd unit is running to factory specs.
Near Montauk, NY 11954
Fleet
Job Details:
06/09/2020
REFRIGERATOR GE ZIBS240PBSS
ge refrigerator no cold
Near Southampton, NY 11968
Fleet
Job Details:
06/09/2020
RANGE GE ZDP48L6DH6SS
Complaint: 3/6 burners ticking. Diagnosis: spark module and switches. Unit needs to have burners drilled out to repair.
Near Holbrook, NY 11741
Fleet
Job Details:
06/09/2020
REFRIGERATOR LG LMXS28626D/01
Installed new water filter head tested now working to factory specs
Near Water Mill, NY 11976
Fleet Appliance
Job Details:
06/09/2020
DISHWASHER MIELE G2872SCVISF
Replaced main drain pump assy. Dishwasher tested okay to factory specs.
Near West Babylon, NY 11704
Fleet
Job Details:
06/09/2020
WASHER LG DLE3500W.ABWEEUS
Checked out unit repaired pump showed customer how to clean pump ran unit unit running to factory specifications no other issues found
Near Wading River, NY 11792
Fleet
Job Details:
06/09/2020
REFRIGERATOR LG LSXS26366S/02
Installed new ice maker assembly tested now working to factory specs
Near Calverton, NY 11933
Fleet
Job Details:
06/09/2020
DISHWASHER LG LDF7774ST
Water was collected at the sensor had to be cleaned out. Tested unit working fine.
Near East Patchogue, NY 11772
Fleet
Job Details:
06/09/2020
REFRIGERATOR SAMSUNG RF23J9011SR/AA
"Fresh food upper section not cold. Found a defective sealed system, advised customer it may be covered by Samsung. In test mode compressor amp reading was . Evaporator was partially cold."
Near Lake Grove, NY 11755
Fleet
Job Details:
06/09/2020
REFRIGERATOR LG LFX31925ST/00
Refrigerator was not cooling properly. Replaced compressor and filter dryer. Tested unit running to factory specs.
Near Centereach, NY 11720
Fleet
Job Details:
06/09/2020
REFRIGERATOR LG LFC28768ST.ASTCNA0
"Refrigerator was not cooling properly, replaced compressor and filter dryer. Tested unit running to factory specs."
Near Ridge, NY 11961
Fleet
Job Details:
06/09/2020
REFRIGERATOR KENMORE 106.568736
Installed water fill tubing and tested unit. Unit is running to factory specs.
Near Miller Place, NY 11764
Fleet
Job Details:
06/09/2020
REFRIGERATOR GE PSHS6RGXCDSS
Installed main board and tested unit. Unit is running to factory specs.
Near Mount Sinai, NY 11766
Fleet
Job Details:
06/09/2020
BARBEQUE LYNX L42PSR-2-NG
Installed igniter and thermostat. Customer did not want the lights. Tested unit and unit is running to factory specs.
Near Saint James, NY 11780
Fleet
Job Details:
06/09/2020
MICROWAVE DACOR DMW2420S TY
Complaint: Door won’t open. Diagnosis: Adjusted door spring on latch and tested unit. Unit is running to factory specs.
Near Smithtown, NY 11787
Fleet
Job Details:
06/09/2020
DRYER LG DLEX3700V
Complaint: Water dripping during big loads from dryer. Diagnosis: Ran dryer on timed dry cycle and got no water and unit was running to factory specs.
Near Lloyd Harbor, NY 11743
Fleet
Job Details:
06/09/2020
DRYER ELECTROLUX EIMGD60LT3
"Installed new motor and blower assembly. While taking apart blower housing, blower wheel cracked. complete the job. Unit is running to factory specs. . ; used 1 134690800 (Blower Assembly) from stock"
Near Dix Hills, NY 11746
Fleet
Job Details:
06/09/2020
ICE MAKER MARVEL 30IM6053
Installed evaporator sensor and cleaned and sanitized unit. Tested unit. Unit is running to factory specs
Near Centereach, NY 11720
Fleet
Job Details:
06/09/2020
DRYER SAMSUNG DVG52M8650V/A3
Installed new control board and main board tested now working to factory specs
Near Selden, NY 11784
Fleet
Job Details:
06/09/2020
WASHER LG WT5101HV
Installed new pulsate cap now to factory specs
Near Patchogue, NY 11772
Fleet
Job Details:
06/09/2020
WASHER LG WT7300CV
Installed new main board and user interface and panel tested now working to factory specs
Near East Patchogue, NY 11772
Fleet
Job Details:
06/09/2020
RANGE KENMORE 79092803013
Customer complaint saw spark from behind oven panel. Found issue to be shorted control board
Near Brentwood, NY 11717
Fleet
Job Details:
06/09/2020
RANGE AVANTI ERU200P3S
Replaced infinite switch for right front element ran unit in front of customer showed customer element is working to factory specifications no other issues found
Near Commack, NY 11725
Fleet
Job Details:
06/09/2020
WASHER LG WT1501CW
Customer complaint washer smells explain to customer to use 2 cups of bleach in washer to clean for also to use fresh tablets to clean machine
Near Stony Brook, NY 11790
Fleet
Job Details:
06/09/2020
WASHER LG WM3370HWA
"Customer complaint not daring faulty pump ,replaced pump total repair ; used 1 4681ea2001t (Pump) from stock"
Near Sayville, NY 11782
Fleet
Job Details:
06/09/2020
WASHER SAMSUNG WF42H5000AW/A2
Installed drain pump and tested unit. Unit is running to factory specs.
Near West Babylon, NY 11704
Fleet
Job Details:
06/09/2020
REFRIGERATOR FRIGIDAIRE DGHF2360PF2A
Customer complaint ice in the bottom of the freezer found issue to be clogged drain line cleaning of drain tube to drain took off drain tube off of freezer washed it out and sink also used steamer to steam line to get any debris or ice buildup in line reconnected poured water in top of drain hole in freezer washed Waterfill of pan
Near Huntington Station, NY 11746
Fleet
Job Details:
06/09/2020
WASHER LG WM3570HWA
Replaced water valve cold water valve showed customer unit working to factory specifications
Near Lloyd Harbor, NY 11743
Fleet
Job Details:
06/09/2020
REFRIGERATOR LG LFC21776D/00
Replace icemaker also adjusted door unit running to factory specifications no other issues found?
Near Huntington, NY 11743
Fleet
Job Details:
06/09/2020
WASHER LG WM3460CV.ASSEUUS
Customer complaint unit not working properly checked out unit unit working to factory specifications only issue is customer was using way too much soap in machine explain to him to cut down on soap
Near Wading River, NY 11792
Fleet
Job Details:
06/09/2020
DISHWASHER FISHER & PAYKEL 88639-A DD24DI7
Before installing heater. drawers not opening and closing. Unit also needs actuators.
Near Stony Brook, NY 11790
Fleet
Job Details:
06/09/2020
RANGE DACOR ER36DSCH/NG
Complaint: Bottom right hand side door popping out. Diagnosis: Inner door and outer door was missing a screw. Unit was missing a screw. Installed screw from stock and tested unit. Unit is running to factory specs. Customer paid service fee via card. Dishwasher was not diagnosed.
Near Smithtown, NY 11787
Fleet Appliance
Job Details:
06/09/2020
REFRIGERATOR LG LMXS27626S/01
"Refrigerator is not cooling properly. Replaced compressor and filter drier. Refrigerator tested okay to factory specs. ; used 1 777 (Compressor), and 1 777 (Filter drier) from stock"
Near Smithtown, NY 11787
Fleet Appliance
Job Details:
06/09/2020
REFRIGERATOR LG LMXC23746S/00
"Refrigerator was not cooling properly. Replaced compressor, evaporator and filter drier. Refrigerator tested okay to factory specs."
Near Saint James, NY 11780
Fleet
Job Details:
06/09/2020
DRYER ASKO n/a
Complaint: Noisy. Diagnosis: Spoke to techline and part is NLA. Customer will buy new. Customer paid service fee via card.
Near Sayville, NY 11782
Fleet
Job Details:
06/09/2020
REFRIGERATOR DACOR DYF42SBIWR
Installed new water valve and tested unit. Unit is running to factory specs.
Near West Sayville, NY 11796
Fleet
Job Details:
06/09/2020
RANGE LG LRE3193ST/00
Installed new convection fan motor and tested unit. Unit is running to factory specs.
Near Bayport, NY 11705
Fleet
Job Details:
06/09/2020
RANGE JENN-AIR n/a
Customer complaint trying front burner
Near Brentwood, NY 11717
Fleet
Job Details:
06/09/2020
REFRIGERATOR GE PROFILE PSHS6RGXCDSS
Customer complaint refrigerator door not sitting correctly found issue to be refrigerator door hinge broken
Near Smithtown, NY 11787
Fleet
Job Details:
06/09/2020
WASHER LG WM3370HVA
Previous tech was out diagnosed as faulty pump collected trip customer called back repair collected rest on ; used 1 4681ea2001t (Pump) from stock
Near Huntington, NY 11743
Fleet
Job Details:
06/09/2020
REFRIGERATOR GE OO
Customer canceled service?
Near Shirley, NY 11967
Fleet
Job Details:
06/09/2020
REFRIGERATOR LG LFC25776ST / 06
"Customers concern was no cold,I found the compressor is defective,I gave customer a job price for labor
Near Patchogue, NY 11772
Fleet
Job Details:
06/09/2020
WASHER LG WM3500CW/01C
"Customers concern is washer not fully draining showing an oe error code,I found the problem to be a plumber issue drain stack to short and has rubber fern o cap on pvc waste line back feeding into washer customer to get plumber washer working to factory specs, took pictures."
Near Central Islip, NY 11722
Fleet
Job Details:
06/09/2020
WASHER MIELE W1213
Installed new door latch mechanism tested now working to factory specs