We serviced a
FRIGIDAIRE RANGE
Model FPGF3685LSA
Near Miller Place, NY 11764
Kyle S
Job Details: 06/28/2021
"Oven takes to long to preheat. Diagnosis unit needs an igniter.Installed new igniter from truck stock. Tested unit, unit checked okay. ; used 1 5303935066 (Igniter) from stock"
We serviced a
FRIGIDAIRE DISHWASHER
Model GLD244REV1
Near Middle Island, NY 11953
Kyle S
Job Details: 06/28/2021
"Complaint: unit leaking. Diagnosis cant recreate problem, if problem occurs again customer will have to call us back.
We serviced a
LG DISHWASHER
Model LDT7797BD
Near Manorville, NY 11949
Kyle S
Job Details: 06/28/2021
"Complaint: customer wants control panel changed. Installed new control panel tested unit, unit checked okay."
We serviced a
ELECTROLUX DRYER
Model EFME517SIW0
Near Lloyd Harbor, NY 11743
Kenny B
Job Details: 06/28/2021
Customer complaint; ordrng 3 5304523155 (Roller)s
We serviced a
FRIGIDAIRE WASHER
Model n/a
Near Huntington, NY 11743
Kenny B
Job Details: 06/28/2021
Replaced hose unit working to factory specifications no other issues found
We serviced a
GE WASHER
Model GUD27GSSMWW
Near Huntington Station, NY 11746
Kenny B
Job Details: 06/28/2021
Customer complaint unit not working properly top cover broken used; used 1 Wh44x27188 (Tub cover)
We serviced a
ELECTROLUX WASHER
Model EIFLS60LT1
Near Huntington, NY 11743
Kenny B
Job Details: 06/28/2021
Customer complaint unit not draining condition to be debris stuck in Pump cleaned out pump
We serviced a
FRIGIDAIRE OVEN
Model FEB30T7FCC
Near Oakdale, NY 11769
Kenny B
Job Details: 06/28/2021
Replaced controller showed customer unit working to factory specifications no other issues found
We serviced a
SAMSUNG MICROWAVE OVEN
Model SMH1622B
Near East Patchogue, NY 11772
Kenny B
Job Details: 06/28/2021
Complaint broken vent grill need to order a part ; ordrng 1 De64-02450a (Vent grill)
We serviced a
FRIGIDAIRE FREEZER
Model FFFH21F6QWB
Near Huntington, NY 11743
Pedrito E
Job Details: 06/28/2021
"Customer concers are unit stopped cooling for a couple of days, and has a frost build up at the back towards the bottom.Replaced main pcb, and UI. Found bottom of unit frozen, and drain hole clogged. Steamed away ice and unclogeded unit. Unit is working to factory specs. Parts were replaced. No further issues found.
We serviced a
ELECTROLUX DRYER
Model EWMED70JRR0
Near Huntington, NY 11743
Pedrito E
Job Details: 06/28/2021
Customer concers are dryer doesn't heat and says to call for service. Found that the heating element is broken and the rings are making contact and would stop making contact when moved. Replaced heating element. Average temp is 145?F. No further issues found with dryer after 10mins of a time dry.
We serviced a
LG WASHER
Model WT7600HKA
Near Melville, NY 11747
Pedrito E
Job Details: 06/28/2021
"Customer concers are plusator cap came off during a wash. Found that the clutch broke off the pulsator, and a pice of the old clutch was stuck in the pulsator. Was able to remove the stuck piece used clutch assembly and pulsator cap. Ran on diagnostic mode, no issues found. Unit is working to factory specs."
We serviced a
LG WASHER
Model WM3470HVA
Near Melville, NY 11747
Pedrito E
Job Details: 06/28/2021
"Customer concers are washer has a grinding noise when going into a high spin, gives a error code. Ran in diagnostic mode found that washer has a grinding noise when in spin and would lock up often. Found that the steel tub can easily be lifted indicating that the rear bearing gave out. Unit needs a new inner steel tub and bearings with seal. stainless steel tub AJQ54138213, 1 ball bearing 4280FR4048N, 1 ball bearing MAP61913707, 1 gasket seal 4036ER2004A.
We serviced a
THERMADOR RANGE
Model PRG486WDG /01
Near Bay Shore, NY 11706
Ryan D
Job Details: 06/25/2021
Installed igniter and main board and tested unit. Unit is running to factory specs.
We serviced a
MARVEL ICE MAKER
Model 30IM6053
Near Dix Hills, NY 11746
Ryan D
Job Details: 06/25/2021
Unit needs evaporator replaced.
We serviced a
BLAZE ICE MAKER
Model BOX-ICEMKR-50GR
Near Melville, NY 11747
Ryan D
Job Details: 06/25/2021
Cleaned and sanitized ice maker and tested unit. Unit is running to factory specs.
We serviced a
WOLF MICROWAVE OVEN
Model MDD30CMBTH
Near Cold Spring Harbor, NY 11724
Ryan D
Job Details: 06/25/2021
Complaint: Time jumps around. Diagnosis: Turned unit on popcorn setting and time jumped from 3:30 to 1:30 to 2:26 to 3:15. defective door that needs to be replaced.
We serviced a
MARVEL REFRIGERATOR
Model M024RAS1RS
Near Kings Park, NY 11754
Ryan D
Job Details: 06/25/2021
Installed control and tested unit. Unit is running to factory specs.
We serviced a
FRIGIDAIRE FREEZER
Model FFU12F2HW8
Near Lindenhurst, NY 11757
Kyle S
Job Details: 06/25/2021
Complaint: freezer not freezing. Diagnosis frost pattern on evaporator fine ice build up on bottom of evaporator . will leave unit unplugged and do it himself.
We serviced a
GE WASHER
Model GUD27ESSMWW
Near Lindenhurst, NY 11757
Kyle S
Job Details: 06/25/2021
"Complaint: control panel not responding, unit not draining.
We serviced a
AVANTI OVEN
Model ER2401G
Near Amityville, NY 11701
Kyle S
Job Details: 06/25/2021
"Complaint: coils not getting hot. Diagnosis unit has a bad baking element and thermostat. Baking element #z/e62a.57(t), thermostat #z/e62a.60(t)."
We serviced a
WHIRLPOOL WASHER
Model WTW5840BWO
Near West Babylon, NY 11704
Kyle S
Job Details: 06/25/2021
"Complaint: stops before rinse. Diagnosis put into diag mode tested unit, unit has a bad lid switch. . Ordering part return to fix unit.; ordrng 1 W10404050 (Lid lock latch)"
We serviced a
DCS BARBEQUE
Model BGB48-BOARL
Near Smithtown, NY 11787
Ryan D
Job Details: 06/25/2021
Complaint: Not Sparking. Diagnosis: Opened unit and found defective spark ignition. Part is NLA and unit can not be repaired.
We serviced a
KITCHEN AID TRASH COMPACTOR
Model KUCC151JSS0
Near Saint James, NY 11780
Ryan D
Job Details: 06/25/2021
Complaint: Unit goes down but when coming up it does not stop. . ; ordrng 1 WP10439651 (Motor) and 1 882699 (Gear Kit)
We serviced a
COCA COLA REFRIGERATOR
Model JSC-26
Near Saint James, NY 11780
Ryan D
Job Details: 06/25/2021
Complaint: No Cold. Diagnosis: Opened Unit and found defective evaporator fan motor.
We serviced a
GE RANGE
Model JB735SP1SS
Near West Babylon, NY 11704
Pedrito E
Job Details: 06/25/2021
"Customer concers are oven on range isn't hold correct temp. Put on bake for 305°F to get an average temp in oven of 356°F, and a difference of 35°F between readings. "
We serviced a
GE WASHER
Model GTWN4250D1WS
Near North Babylon, NY 11703
Pedrito E
Job Details: 06/25/2021
Customer concers are washer is leaking from dispenser area into tub. Found faulty water valves causing issue. Part was replaced . Unit is working to factory specs.
We serviced a
GE WASHER
Model GTW460ASJ7WW
Near Selden, NY 11784
Pedrito E
Job Details: 06/25/2021
Customer concers are washer doesn't drian water. Advised customer that it may be clogged. Cleaned out drain lines and found nothing. Ran in diagnostic mode drain pump is working to factory specs. No further issues found with unit. part# WH23X28418 drain pump assembly pump
We serviced a
GE DISHWASHER
Model GDT720SSF2SS
Near Farmingville, NY 11738
Pedrito E
Job Details: 06/25/2021
"Customer concers are dishwasher is clogged and isn't draining water. Ran in diagnostic mode found that dishwasher is draining water slowly. Part #WD19X25187 single speed drain pump kit.
We serviced a
ELECTROLUX WASHER
Model EFLS617STT0
Near Bayport, NY 11705
Pedrito E
Job Details: 06/25/2021
"Customer concers are washer isn't turning on or responding g to touch. Found that the main pcb is getting proper voltage and is giving proper voltage to the knob assembly. Found faulty knob assembly. Part was replaced. Ran in diagnostic mode, found error code corresponding to issue, codes were erased. No further issues found with unit. Unit is working to factory specs."
We serviced a
AVANTI REFRIGERATOR
Model FF138G3S
Near Deer Park, NY 11729
Pedrito E
Job Details: 06/24/2021
"Customer concers are refrigerator isn't cooling in both sections. Found that unit freezer and fresh food section are both at room temp. Compressor is getting voltage and is on but isn't moving any refrigerant through the system. Unit needs a new compressor part code obtain from avanti parts list, 1.05.00.0000433, couldn't locate a proper part number. Unit uses r600a refrigerator to cool the inside sections. ; saved tckt"
We serviced a
ELECTROLUX DRYER
Model EFLS617SIW0
Near Commack, NY 11725
Pedrito E
Job Details: 06/24/2021
"Customer concers are washer started to bounce, and notice that the gasket looked funny, and was sent a new one to be replaced. Found that the retention spring broke, and the back shock absorbers came off causing issue. No cracks or damage found in outer basket, or where the spring holds onto.; ordrng 4 131268300 (Shock pins)s and 2 137412701 (Shock single stage)s and 2 137412601 (Shock dual stage)s and 2 5304505117 (Retention Spring)s"
We serviced a
ELECTROLUX DRYER
Model EFMG527UTT0
Near Hauppauge, NY 11788
Pedrito E
Job Details: 06/24/2021
"Customer concers are unit is popping the GFCI. Customer at this moment states he has no issue with unit, doesn't seem to be popping the breaker after replacing the GFCI with a normal outlet. Unit seems to be working to factory specs. Average temp of drum is 140?F. No further issues found with unit."
We serviced a
LG REFRIGERATOR
Model LFXS29766S/01
Near Port Jefferson Station, NY 11776
Bob D
Job Details: 06/24/2021
Customers concerns are the refrigerator is not cooling. I replaced the compressor and filter drier. Refrigerator tested okay to factory specs.
We serviced a
LG OVEN
Model LWC3063ST
Near Mastic, NY 11950
Kyle S
Job Details: 06/24/2021
Complaint: display flashing in an out happening intermittently. Diagnosis unit has a bad display board. Ordering part return to fix unit. ordrng 1 EAJ62608103 (Display board)
We serviced a
WHIRLPOOL WASHER
Model WFW70HEBW1
Near Mastic Beach, NY 11951
Kyle S
Job Details: 06/24/2021
"Complaint: unit stops mid cycle door locked. Diagnosis ran unit in drain and spin everything checked okay. Ran in quick wash. Had 3 error codes f9 e1, and SD indicates a drain issue clogged drain pump possibly may need a new drain pump.
We serviced a
KITCHEN AID WASHER
Model KAWE570BWH1
Near Yaphank, NY 11980
Kyle S
Job Details: 06/24/2021
Complaint: unit stopping mid cycle. Diagnosis unit has a broken lid switch.
We serviced a
SAMSUNG DISHWASHER
Model DW80M9960US/AA
Near Sound Beach, NY 11789
Kyle S
Job Details: 06/24/2021
"Installed new main pcb tested unit, unit would not advance test mode 4c error code is gone now getting a 3c1 error code. Need to re order circulation pump. Ordering part return to fix unit.; ordrng 1 DD93-01013A (Circulation motor)"
We serviced a
BOSCH WASHER
Model WAT28400UC/17
Near Coram, NY 11727
Kyle S
Job Details: 06/24/2021
"Installed new latch, frame and hinge. Tested unit, unit checked okay.
We serviced a
FISHER & PAYKEL DRYER
Model DEGX1US
Near Southampton, NY 11968
Ryan D
Job Details: 06/24/2021
Complaint: No Heat. Diagnosis: Opened Unit and found defective heater assembly and thermostat. Order parts and return to fix unit. ; ordrng 1 395668 (Thermostat) and 1 395583 (Heater Assembly)
We serviced a
LG WASHER
Model WM4270HVA
Near Coram, NY 11727
Kyle S
Job Details: 06/24/2021
Complaint: unit leaking. Diagnosis unit leaking from pump housing.Ordering part return to fix unit.; ordrng 1 3108ER1001E (Pump housing)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Coram, NY 11727
Kyle S
Job Details: 06/24/2021
Complaint: ice maker leaking. Diagnosis tested water dispenser with door opened noticed water was leaking from where the ice maker is located indicates a bad water valve and ice maker. l need ice maker part #w11483245 part and water valve part #w11482383
We serviced a
LG REFRIGERATOR
Model LFXS29766S/01
Near Smithtown, NY 11787
Pedrito E
Job Details: 06/24/2021
"Left side fresh food door was replaced.
We serviced a
MIELE REFRIGERATOR
Model KF1901VI/46
Near Southampton, NY 11968
Ryan D
Job Details: 06/24/2021
Complaint Slow Ice and Hinge. Diagnosis: Opened unit and found defective water filter and bottom right door hinge cover in fresh food section. ordrng 1 7222122 (Hinge Cover) and 1 11513640 (Water Filter)
We serviced a
PERLICK ICE MAKER
Model H5OIMS-R
Near Amagansett, NY 11930
Ryan D
Job Details: 06/24/2021
Complaint: Noise. Diagnosis: . Ice maker has a drain pump and when full drain pump drains excess water. Explained to customer this was normal operation of ice maker. Unit is running to factory specs.
We serviced a
MARVEL ICE MAKER
Model MP15CPP2LP
Near Southampton, NY 11968
Ryan D
Job Details: 06/24/2021
Installed heating grid and tested unit. Unit is running to factory specs.
We serviced a
MIELE DISHWASHER
Model G5575SCVI SF
Near Southampton, NY 11968
Ryan D
Job Details: 06/24/2021
Installed check valve and tested unit. Unit is running to factory specs.
We serviced a
AVANTI REFRIGERATOR
Model WCR682SS2
Near Southampton, NY 11968
Ryan D
Job Details: 06/24/2021
"Complaint: No Cold. Diagnosis: Opened unit and found no frost on evaporator and frost build up right at exchange. Unit needs sealed system.
We serviced a
GE OVEN
Model JT950B0A2BB
Near Southampton, NY 11968
Ryan D
Job Details: 06/24/2021
Complaint: No Power. Diagnosis: Customer turned on bottom oven smelled a funny smell and oven shUt down. I found an oven mat on bake element that melted and popped the breaker. Turned unit on at breaker and heated both ovens to 400 degrees. Unit is running to factory specs.
We serviced a
DCS RANGE
Model CS366SS
Near Hampton Bays, NY 11946
Ryan D
Job Details: 06/24/2021
Installed ignition switches and tested unit. Unit is running to factory specs.
We serviced a
SUB ZERO REFRIGERATOR
Model BI-48S/0
Near Hampton Bays, NY 11946
Ryan D
Job Details: 06/24/2021
"Installed water filter, air filter, and LED light. Also steamed out unit in fresh food section and tested unit. Unit is running to factory specs.
We serviced a
AVANTI REFRIGERATOR
Model WCR682SS-2
Near East Hampton, NY 11937
Ryan D
Job Details: 06/23/2021
Installed all boards and tested unit. Unit is running to factory specs.
We serviced a
LG DRYER
Model DLEX3370W
Near Amagansett, NY 11930
Pedrito E
Job Details: 06/23/2021
Customer wanted vent inspected. Found that they had the wrong material as vent. Recommend new vent install. Vent was replaced no further issue found.
We serviced a
SUB ZERO REFRIGERATOR
Model 561
Near Patchogue, NY 11772
Bob D
Job Details: 06/23/2021
Customers concerns are the freezer is not cooling. I found a defective defrost assy tiimer. ordrng 1 7014648
We serviced a
LG DRYER
Model DLEX3370W
Near East Hampton, NY 11937
Pedrito E
Job Details: 06/23/2021
"Customer concers are dryer isn't dryer properly. Average temp of drum is 189?F with venting on. Error code D90. Average temp without vent connected is 154?F. Unit is working to factory specs. Problem is with dryer vent Advised customer of issue found and to call dryer vent wizard."
We serviced a
LG DRYER
Model DLEX5101V
Near Selden, NY 11784
Kyle S
Job Details: 06/23/2021
"Installed new front panel assembly tested unit, unit checked okay.
We serviced a
AVANTI REFRIGERATOR
Model WCR682SS-2
Near East Hampton, NY 11937
Pedrito E
Job Details: 06/23/2021
Tech was assigned as a helper;
We serviced a
LACANCHE OVEN
Model ULCF1052GCT
Near East Hampton, NY 11937
Ryan D
Job Details: 06/23/2021
Complaint: Check Oven. Diagnosis: Opened unit and checked all components of range. Gas oven needs new pilot and thermal couple. All other components checked okay. Order parts and return to fix unit. ; ordrng 1 65.103022 (Pilot) and 1 59.910349 (Bracket) and 1 65.129009 (Brass Adapter) and 1 65.224005 (Thermal Couple)
We serviced a
DCS BARBEQUE
Model BGB36-BQARN
Near Amagansett, NY 11968
Ryan D
Job Details: 06/23/2021
Unit is running to factory specs.
We serviced a
LACANCHE RANGE
Model ULG1452GE-D
Near East Hampton, NY 11937
Ryan D
Job Details: 06/23/2021
Installed hinges and igniter and tested unit. Unit is running to factory specs.
We serviced a
WHIRLPOOL REFRIGERATOR
Model EB2SHKXVQ03
Near East Hampton, NY 11937
Ryan D
Job Details: 06/23/2021
Complaint: Leaking. Diagnosis: Opened unit and found clogged drain line.
We serviced a
MIELE FREEZER
Model F1913VI/01
Near Sagaponack, NY 11962
Ryan D
Job Details: 06/23/2021
Installed water filter and reset water filter light. Tested unit and unit is running to factory specs.
We serviced a
SUB ZERO ICE MAKER
Model UC151P
Near Sagaponack, NY 11962
Ryan D
Job Details: 06/23/2021
Installed water filter and cleaned and sanitized ice maker. Unit is running to factory specs.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGTR2045QF1
Near Remsenburg-Speonk, NY 11960
Kyle S
Job Details: 06/23/2021
Complaint: fresh food section has water at the bottom. Diagnosis unit needs a sealed system
We serviced a
GE DRYER
Model GTDX180ED0WW
Near Mastic Beach, NY 11951
Kyle S
Job Details: 06/23/2021
"Installed new timer tested unit, unit checked okay.
We serviced a
BOSCH DISHWASHER
Model SHX3AR75UC/21
Near Shirley, NY 11967
Kyle S
Job Details: 06/23/2021
"Installed new water valve tested unit, unit checked okay.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHN2740PS1
Near Medford, NY 11763
Kyle S
Job Details: 06/23/2021
Complaint: no cold. Diagnosis unit has a bad defrost thermostat. Ordering defrost thermostat return to fix unit.; ordrng 1 242046001 (Defrost thermostat)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814TW0
Near East Patchogue, NY 11772
Kyle S
Job Details: 06/23/2021
"Complaint: meat juice in tray. Diagnosis liquid in tray causing an Oder. Cleaned out tray an drain hose. Tested unit, unit checked okay.
We serviced a
LIEBHRR REFRIGERATOR
Model CS2062
Near Sagaponack, NY 11962
Ryan D
Job Details: 06/23/2021
Installed water filter and cleaned out condenser. Reset warning lights on machine and tested unit. Unit is running to factory specs.
We serviced a
SPEEDQUEEN DRYER
Model ADE3LRGS171TW01
Near Sagaponack, NY 11962
Pedrito E
Job Details: 06/23/2021
Customer concers are that unit isn't heating. Unit is heating up but shuts off when reaches energy saver. Found that the knob is broken from being twisted backwards changing the position of the knob. Part #803168P timer knob.
We serviced a
LG WASHER
Model WM4270HWA
Near Southampton, NY 11968
Pedrito E
Job Details: 06/23/2021
"Customer concers are washer doesn't spin and intermittently gives LE error code. Unit did not spin, and locked up if rotator was spun by hand. Found faulty stator causing issue. Part was replaced. Washer is spining and holding the high spin with no issue. No further issue found with unit.
We serviced a
KITCHEN AID TRASH COMPACTOR
Model KUCC151JSS0
Near Saint James, NY 11780
Bob D
Job Details: 06/22/2021
Please assign this to the tech who went there;
We serviced a
LG WASHER
Model WT1101CW
Near Holbrook, NY 11741
Kyle S
Job Details: 06/22/2021
"Complaint: no power. Diagnosis unit has power as soon as you hit the power button goes straight into drain and does not stop for about 5 minutes, hit power again does the same thing. Part number for main pcb is ebr76262102
We serviced a
SAMSUNG REFRIGERATOR
Model RF323TEDBSR/AA
Near Holtsville, NY 11742
Ryan D
Job Details: 06/22/2021
Installed fan motor and tested unit. Also shortened defrost timer in fresh food section. Unit is running to factory specs.
We serviced a
GE REFRIGERATOR
Model TPX21BRXDBB
Near Sag Harbor, NY 11963
Pedrito E
Job Details: 06/22/2021
"Customer concers are freezer section has frost build up on the back panel, and the FZ and FF is warming up. Found that only the first couple coils of the evaporator is frosting and not the rest. The coldest point is at -11?F, and the warmest is 59?F. Compressor did not start while there. Part #WR87X20798 HIGH SIDE ASSEMBLY."
We serviced a
THOR OVEN
Model LRG3001U
Near Hampton Bays, NY 11946
Ryan D
Job Details: 06/22/2021
Installed burner and found defective safety valve. Order parts and return to fix unit. ; ordrng 1 09.04.000006-000-A0 (Safety Valve)
We serviced a
ELECTROLUX DRYER
Model EFMG527UTT1
Near Sag Harbor, NY 11963
Pedrito E
Job Details: 06/22/2021
"Customer concers are dryer wont heat. Unit does not heat, and has a grinding noise. Found that noise is coming from idler pulley. Found that igniter is getting 120vac but doesn't have resistance or continuity. Found faulty idler arm and igniter.; ordrng 1 137524000 (Igniter assembly) and 1 134793511 (Idler arm assembly w/pulley)"
We serviced a
WHIRLPOOL WASHER
Model GHW9400PL4
Near Sag Harbor, NY 11963
Pedrito E
Job Details: 06/22/2021
"Customer concers are washer gave a F error code after 10mins of use, and followed instructions from the service manual, customer flipped breaker but didn't try using unit after. Ran in diagnostic mode found no issue with invalves or operation of the drain pump. Checked conections, no issue found. Ran unit on normal cycle without any issues.
We serviced a
WHIRLPOOL DRYER
Model LER7646JQ0
Near Hampton Bays, NY 11946
Pedrito E
Job Details: 06/22/2021
"CusTomer concers are dryer heats but doesn't rotate. Unit does heat up but doesn't rotate. Found that belt came of unit. Found that idler pully wheel melted. Unit needs new idler pulley, and belt. 1 WP691366 (Idler pulley) and 1 341241 (Belt)"
We serviced a
FISHER & PAYKEL DISHWASHER
Model DD603IH
Near East Quogue, NY 11942
Ryan D
Job Details: 06/22/2021
Installed rotor and tested unit. Unit is running to factory specs.
We serviced a
GE REFRIGERATOR
Model ZISB420DXA
Near Westhampton Beach, NY 11978
Ryan D
Job Details: 06/22/2021
Complaint: Everything still freezing. Diagnosis: Opened Unit and spoke to tech support. Damper in quick chill is stuck open and reading 6 degrees. Quick chill Assy needs to be replaced. Order part and return to fix unit. ; ordrng 1 WR31X10021 (Quick Chill Assy)
We serviced a
ELECTROLUX RANGE
Model EW30EF65GSK
Near Westhampton Beach, NY 11978
Ryan D
Job Details: 06/22/2021
Complaint: F-14 Error Code. Diagnosis: Spoke to tech support and found defective touch panel and main board. Touch Panel is NLA and unit is not repairable.
We serviced a
SUB ZERO REFRIGERATOR
Model 632/S
Near Westhampton Beach, NY 11978
Ryan D
Job Details: 06/22/2021
Complaint: Leaking. Diagnosis: Customer turned off ice maker. I powered on Ice Maker and while unit was filling water leaked from behind unit from either a dry rotted water line or line disconnected from back of refrigerator. Unit needs to be uninstalled to find exactly where leak is coming from. Order fill tube heater and customer will have unit pulled out upon return. ordrng 1 7014705 (Fill Tube Heater)
We serviced a
SUB ZERO REFRIGERATOR
Model 650G-S2
Near Westhampton Beach, NY 11978
Ryan D
Job Details: 06/22/2021
Complaint: Noise Up Top. Diagnosis: Opened unit and found defective condenser fan motor. Unit is extremely hot and customer is powering down. Order parts and return to fix unit. ; ordrng 1 4200740 (Condenser Fan Motor)
We serviced a
DACOR RANGE
Model PGM365-1S/LP
Near Westhampton Beach, NY 11978
Ryan D
Job Details: 06/22/2021
Complaint: Cleaning Ladies cleaned cooktop and front burners are not burning normal. Diagnosis: Reassembled burners to factory specs. Cleaned orfice with wire brush
We serviced a
FABER RANGEHOOD
Model INCAPRO38' 2M
Near Setauket- East Setauket, NY 11733
Ryan D
Job Details: 06/22/2021
"Complaint: No Venting and 1/3 Lights Work. Diagnosis: Both Blower Motors tested fine. Sockets and wire need to be replaced and soldered into unit.
We serviced a
GARLAND RANGE
Model 283RC
Near Manorville, NY 11949
Ryan D
Job Details: 06/22/2021
Installed thermal couple and pilot on right oven and tested unit. Right oven is running to factory specs. Left oven needs thermal couple and pilot as well. All gas lines and hinges need to be uninstalled in order to fix unit. Order another thermal couple and pilot
We serviced a
FRIGIDAIRE DRYER
Model GLEH1642DS1
Near Remsenburg-Speonk, NY 11972
Pedrito E
Job Details: 06/22/2021
"Customer concers are dryer section has a loud squeaking/screeching sound. Found that the rear bearing and idler pully is causing the issue of noise. Unit has a kit on issue. ordrng 1 5304507499 (Idler pulley) and 1 137292700 (Belt) and 1 5303281153 (Rear bearing kit)"
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFWO
Near Nesconset, NY 11767
Kyle S
Job Details: 06/22/2021
"Complaint: f1 e3 error code. Diagnosis tested unit in quick twice once without clothes once with could not recreate problem. Pressure switch was changed by the customer he had the right part he did not change the hose.Pressure switch hose #w11044559."
We serviced a
FRIGIDAIRE FREEZER
Model FPFU19F8RF
Near Bay Shore, NY 11706
Kyle S
Job Details: 06/22/2021
"Complaint: door gasket coming off. Diagnosis both freezer and fresh food door gaskets have to be reset. Reset both door gaskets tested unit, unit checked okay."
We serviced a
KENMORE OVEN
Model 790.792123
Near Sayville, NY 11782
Kyle S
Job Details: 06/22/2021
Complaint: f1 error code. Diagnosis f1 error code turned breaker off for a few minutes put unit back on code still came up. Unit needs a new control board. Part number is 5303935220
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYB01
Near Blue Point, NY 11715
Kyle S
Job Details: 06/22/2021
"Diagnosis checked frost pattern on evaporator all coils were good, door closes fresh food section getting cold. Unit checked okay."
We serviced a
GE DRYER
Model PTDN600GM0WT
Near Bellport, NY 11713
Kyle S
Job Details: 06/22/2021
"Complaint: no spin. With clothes in it drum does not spin without clothes in it, it will spin. installed new belt tested unit, unit checked okay. used 1 WE12M29 (Belt)
We serviced a
GE RANGE
Model JB255DJ2WW
Near Patchogue, NY 11772
Kyle S
Job Details: 06/22/2021
"Complaint: 2 burners not working. Diagnosis back left burner and front right burner wires burnt out of the receptacles, the ends of the burners are pitted. Burner #wb30k10018, receptacle #wb17t1006."
We serviced a
WOLF MICROWAVE OVEN
Model MDD30TE/S/TH
Near Yaphank, NY 11980
Ryan D
Job Details: 06/22/2021
Installed display and main board and tested unit. Unit is running to factory specs.
We serviced a
MARVEL ICE MAKER
Model 30IM6053
Near Dix Hills, NY 11746
Ryan D
Job Details: 06/21/2021
Evaporator Thermister housing is not cracked and if it was evaporator would need to be replaced. This can not be a sealed system due to ice freezing on evaporator but not harvesting to grid. Unit has been through 2 cleaning cycles and no error codes from main board. Unit is forming ice but not dropping from evaporator to heating grid. Thermistor Ohmes out okay. ; saved tckt
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPHF2399PFO
Near West Islip, NY 11795
Kyle S
Job Details: 06/21/2021
"Installed new defrost thermostat tested unit, unit checked okay.
We serviced a
SUB ZERO REFRIGERATOR
Model 736TCI 3
Near East Quogue, NY 11942
Bob D
Job Details: 06/21/2021
"Customers concerns are the refrigerator freezer is not cooling. I replaced the compressor filter drier, left refrigerator bulb and food section light cover. Also food light cover in refrigerator to the right. Refrigerator tested okay to factory specs. ; used 1 Supc0 (Compressor drier) from stock"
We serviced a
ELECTROLUX WASHER
Model EFLS617STT0
Near Bayport, NY 11705
Pedrito E
Job Details: 06/21/2021
"Customer concers are washer doesn't power on but has power for light in tub. Checked voltage to main pcb, got 120vac. Checked voltage to knob control board got 15vdc on all pins to ground. UI control board was replaced but did not solve the issue. Found faulty knob control board. ordrng 1 5304505019 (Knob assembly)"
We serviced a
SAMSUNG DRYER
Model DV220AEW/XAA
Near Cutchogue, NY 11935
Pedrito E
Job Details: 06/21/2021
"customer concers are dryer doesn't heat, had electrician to check power line. checked board, motor, and heater assembly found faulty heater assembly. Part number for heater Dc97-14486a"