Near Westhampton Beach, NY 11978
Fleet
Job Details:
03/02/2020
WASHER LG WT7200CV
Complaint: Squeaking during agitation. Diagnosis: There is a service bulletin on this matter where pads on cabinet need to be replaced. Order parts and return to fix unit. Bulletin # DFZ201800148-0; ordrng 1 MCQ67395225 (NOISE PROOF PAD) and 1 MCQ67395226 (NOISE PROOF PAD)
Near Southampton, NY 11968
Fleet
Job Details:
03/02/2020
WASHER LG WM4270HWA
"Complaint: Boot needs to be replaced. Diagnosis: Mold on boot and customer wants replaced. Order parts and return to fix unit. Stacked unit ; ordrng 1 MDS47123608 (BOOT)"
Near Southampton, NY 11968
Fleet
Job Details:
03/02/2020
DRYER LG DLGX4271W
"Complaint: No heat. Diagnosis: Opened up dryer and found broken igniter and tripped high limit thermostat. ordrng 1 5318EL3001A (DRYER IGNITER) and 1 6931EL3004B (HI LIMIT THERMOSTAT)"
Near Water Mill, NY 11976
Fleet
Job Details:
03/02/2020
DRYER ELECTROLUX EIMGD60JIW3
Complaint: Door open error code. Diagnosis: board needs to be replaced as well. Order board and return to fix unit. ; ordrng 1 809160305 (control board)
Near Saint James, NY 11780
Fleet Appliance
Job Details:
03/02/2020
REFRIGERATOR LG LFXS24623S/00
Refrigerator is not cooling down. Refrigerator needs compressor and filter drier. I advised customer to call LG and have them dispatch a call to us for warranty.
Near Nesconset, NY 11767
Fleet Appliance
Job Details:
03/02/2020
REFRIGERATOR LG LSXS26326S/02
Refrigerator is not cooling down. Replaced compressor and filter drier. Refrigerator tested okay to factory specs.
Near Smithtown, NY 11787
Fleet Appliance
Job Details:
03/02/2020
OVEN WOLF n/a
Customer canceled
Near Mount Sinai, NY 11766
Fleet
Job Details:
03/02/2020
COOKTOP LG LCE3010SB
"Customer complaint no power to unit. ,, reset breaker unit now working tested good showed customer working running to factory specifications no other issues found tested all burners"
Near West Babylon, NY 11704
Fleet
Job Details:
03/02/2020
RANGE LG LSG4513ST/00
Customer complaint burners not working correctly. Found issue to be burners are blistering need to order a new burners ; ordrng 1 MBE61842101 (BURNER) and 1 MBE61842501 (BURNER) and 1 MBE62002901 (BURNER)
Near East Northport, NY 11731
Fleet
Job Details:
03/02/2020
RANGE BERTAZZONI MAS365GASXE/01
"Replaced tz1000 per bertizzoni issue spark no gas
Near Selden, NY 11784
Fleet
Job Details:
03/02/2020
WASHER MAYTAG MVWC300XW1
Customers complaint washer not advancing found issue faulty timer part need to order part ; ordrng 1 W10438123 (CONTROL)
Near Saint James, NY 11780
Fleet
Job Details:
03/02/2020
OVEN DACOR ECS230B
"Customer complaint no heat bake ,, issue is relay board doesn’t want to send board out
Near Central Islip, NY 11722
Fleet
Job Details:
03/02/2020
MICROWAVE FRIGIDAIRE FGMV175QF
"Replaced cavity thermo showed customer working running to factory specs ,, also customer needs to get outlet fixed ,,outlet has reversed polarity
Near Manorville, NY 11949
Fleet
Job Details:
02/24/2020
DISHWASHER LG LDP6797ST.ASTEEUS
Installed new drain pump tested now working to factory specs
Near Farmingville, NY 11738
Fleet
Job Details:
02/24/2020
RANGE LG LRE3023ST/00
"Customer complaint no heat in oven ,, unit getting 240 volts found bad relay board voltage to board no voltage out , need to order part ordrng 1 EBR74164805 (RELAY BOARD)"
Near Farmingville, NY 11738
Fleet
Job Details:
02/24/2020
RANGE LG LRE3023ST/00
"Customer complaint no heat in oven ,, unit getting 240 volts found bad relay board voltage to board no voltage out , need to order part ordrng 1 EBR74164805 (RELAY BOARD)"
Near Manorville, NY 11949
Fleet
Job Details:
02/24/2020
DISHWASHER LG LDP6797ST.ASTEEUS
Installed new drain pump tested now working to factory specs
Near Manorville, NY 11949
Fleet
Job Details:
02/24/2020
DISHWASHER FISHER & PAYKEL DD24DCHTX7
Installed new rotor motor in top drawer tested now working to factory specs
Near Patchogue, NY 11772
Fleet
Job Details:
02/24/2020
WASHER LG WT7300CV.ASSETUS
"Customers concern is washer not powering on, tests and found the problem to be the main board is defective will need new,I will order new now.; ordrng 1 EBR86498703 (MAIN BOARD )"
Near Wading River, NY 11792
Fleet
Job Details:
02/24/2020
RANGE DCS RGS-305SS-L
Installed spark module and (2) valves. Returning (3) knobs and (1) valve to office to be returned. Tested unit and unit is running to factory specs.
Near Medford, NY 11763
Fleet
Job Details:
02/24/2020
REFRIGERATOR FRIGIDAIRE FFHS2611PFEA
"Customers concerns were food freezing on top shelf of f/f section, I couldn’t duplicate this none of the food or liquids were frozen I explained to customer customer that it is a freeze zone next to the damper assembly, to clear he understands also water pressure very low because needs new water filter, , unit is working to factory specs"
Near Wading River, NY 11792
Fleet
Job Details:
02/24/2020
DISHWASHER FRIGIDAIRE DGHD2433KF1
Complaint: Not draining. Diagnosis: Opened up sump of unit and cleaned out drain pump of debris. Tested unit after and pump is making an extremely loud noise. Pump needs to be replaced. Order parts and return to fix unit. ; ordrng 1 A00126401 (pump assembly)
Near Bellport, NY 11713
Fleet
Job Details:
02/24/2020
WASHER LG WT1101CW
"Installed new transmission, rotor, and stator. Tested unit and unit is running to factory specs.
Near Medford, NY 11763
Fleet
Job Details:
02/24/2020
RANGE FRIGIDAIRE DGGF3045RFA
Complaint: No sparks on cooktop. Diagnosis: Took off front panel and found defective dolly chain. Coldly chain needs to be replaced. Order parts and return to fix unit. ; ordrng 1 316580615 (harness-ignitor)
Near Medford, NY 11763
Fleet
Job Details:
02/24/2020
WASHER LG WM1355HW
Complaint: No drain. Diagnosis: Opened up machine and found defective drain pump. Drain pump needs to be replaced. Used drain pump from stock and tested unit. Unit is running to factory specs. used 1 4681EA2001T (DRAIN PUMP) from stock
Near Central Islip, NY 11722
Fleet
Job Details:
02/24/2020
MICROWAVE FRIGIDAIRE FGMV175QF
"Customer complaints no power to unit found unit has bad thermal need to order THERMO and Mag, customer also has reversed neutral on outlet has spoken to customer they need to get it fixed ; ordrng 1 5304464072 (MAG THERMO) and 1 5304464074 (THERMO ) and 1 5304472439 (MAG)"
Near Smithtown, NY 11787
Fleet
Job Details:
02/24/2020
WASHER GE GTWP2000M0WW
Customer complaint no spin found issue timer not advancing
Near Halesite, NY 11743
Fleet
Job Details:
02/24/2020
WASHER SPEEDQUEEN TR3000WN
Customer complaint no water in unit found issue to be flood prevention customer had unplugged it and did not reset it once was reset water was now getting into the machine tested unit working to factory specifications no other issues found
Near Northport, NY 11768
Fleet
Job Details:
02/24/2020
WASHER LG WT7100CW
Replace control board LG tech-support running good no other issues running to factory specifications
Near Centereach, NY 11720
Fleet
Job Details:
02/24/2020
DRYER LG DLG0452W.*******
Customers concern was dryer washer and heating the valve was staying open
Near Oakdale, NY 11769
Fleet
Job Details:
02/24/2020
WASHER LG WM3477HW.ABWEEUS
"Installed new drain pump, dryer heater and fuse, tested now working to factory specs"
Near East Islip, NY 11730
Fleet
Job Details:
02/24/2020
REFRIGERATOR LG LRFXS2503S/00
"Customers concern is icemaker not producing ice done some tests found the problem to be the icemaker is no good will need new I will order new now; ordrng 1 ACZ74010504 (F/F ICE MAKER ASS,)"
Near Center Moriches, NY 11934
Fleet
Job Details:
02/24/2020
ICE MAKER THOR HIM1555BLK
Complaint: Not producing ice. Diagnosis: Unit needs a cleaning with nichol safe solution being that hasn’t been cleaned in 2 and a half years. Hot gas valve also needs to be replaced. Quote: Call customer with quote. Order parts and return to fix unit. ; ordrng 1 1854706410 (HOT GAS COIL)
Near Westhampton, NY 11977
Fleet Appliance
Job Details:
02/24/2020
REFRIGERATOR LG LFXC24726S/03
Refrigerator is not cold in food section. Replaced compressor and filter drier. Refrigerator tested okay to factory specs.
Near Lindenhurst, NY 11757
Fleet Appliance
Job Details:
02/24/2020
REFRIGERATOR LG LFXS32766S/01
Refrigerator is not cold in food section. Replaced compressor and filter drier. Refrigerator tested okay to factory specs.
Near Mastic, NY 11950
Fleet
Job Details:
02/24/2020
REFRIGERATOR LG LMXC23796D/00
Installed new main board tested now working to factory specs
Near Lindenhurst, NY 11757
Fleet Appliance
Job Details:
02/21/2020
REFRIGERATOR LG LPXS30866D/00
; ordrng 1 ???? (Fresh food evaporator)
Near Holbrook, NY 11741
Fleet
Job Details:
02/21/2020
RANGE GE JB870SF1SS
"Customer has a few concerns with this range, the top oven showing two error codes f-20 & f-34 also front right large burner not heating fully, tests will need main board, upper and lower oven temperature sensors front right large burner and switch also overlay for board,I will order parts needed for repair now ; ordrng 1 WB21X22134 (LOWER OVEN TEMPERATURE SENSOR ) and 1 WB23T10015 (UP OVEN TEMPERATURE SENSOR ) and 1 WB24T10162 (BURNER SWITCH ) and 1 WB27X20037 (BOARD OVERLAY ) and 1 WB27X25362 (MAIN BOARD ) and 1 WB30T10155 (FRONT LARGE BURNER )"
Near Huntington, NY 11743
Fleet Appliance
Job Details:
02/21/2020
REFRIGERATOR LG LFC21776ST/06
Refrigerator is not cold in food section. I replaced the compressor and filter drier. Refrigerator tested okay to factory specs.
Near Lindenhurst, NY 11757
Fleet
Job Details:
02/21/2020
DISHWASHER FRIGIDAIRE FFCD2413UW
Installed new wash pump with seals tested now working to factory specs
Near Centereach, NY 11720
Fleet
Job Details:
02/21/2020
REFRIGERATOR LG LFXC22526S/01
"Customers concern is went to change water filter can’t get it to stay in filter head, the filter head is defective will need new,I will order new now, THE FILTER THE CUSTOMER WAS USING IS THE PROPER LG FILTER. I.; ordrng 1 AKN72949003 (FILTER HEAD ASSEMBLY )"
Near Miller Place, NY 11764
Fleet
Job Details:
02/21/2020
FREEZER FRIGIDAIRE LFUH17F2NW0
"Customers concern is freezer not freezing food,tests and found the problem to be the compressor is defective, pulling
Near Ridge, NY 11961
Fleet
Job Details:
02/21/2020
DISHWASHER FISHER & PAYKEL DD24DCTX7
Installed new rack and two attachments tested now working to factory specs
Near Port Jefferson Station, NY 11776
Fleet
Job Details:
02/21/2020
WASHER GE GFWR4800F3WW
Installed inner drum and rotor and tested unit. Unit is running to factory specs.
Near Greenlawn, NY 11740
Fleet
Job Details:
02/21/2020
COOKTOP ELECTROLUX E36IC80ISS1
Need to order cooktop connection from cooktop to board broke; ordrng 1 318282590 (COOKTOP)
Near East Northport, NY 11731
Fleet
Job Details:
02/21/2020
RANGE BERTAZZONI MAS365GASXE/01
benzo have shorted I t1000. They sent over wire diagram for tech need to order module ; ordrng 1 415107 (T1000)
Near Lloyd Harbor, NY 11743
Fleet
Job Details:
02/21/2020
OVEN DCS DCSWOSS227SS
"Replaced display board showed customer working running to factory specifications no other issues, customer
Near Copiague, NY 11726
Fleet
Job Details:
02/21/2020
DRYER ELECTROLUX EIMGD55IIW2
"Replaced motor and shroud tested good ,,running to factory specs no other issues customer
Near East Northport, NY 11731
Fleet Appliance
Job Details:
02/21/2020
REFRIGERATOR JADE RJRS4871A
Refrigerator is working to factory specs. I could not recreate problem. Cleaned condendor snd advised customer on use and care.
Near Port Jefferson Station, NY 11776
Fleet
Job Details:
02/21/2020
RANGE LG LRE3023ST
Complaint: Unit preheats and then drops in tempature and does not reheat. Diagnosis: Relays on main board do not close after preheat. Main board needs to be replaced.
Near Bellport, NY 11713
Fleet
Job Details:
02/21/2020
DRYER GE DRSR495EGOWW
Readjusted belt.
Near Setauket- East Setauket, NY 11733
Fleet
Job Details:
02/21/2020
RANGE ELECTROLUX EW30EW65GS7
Installed all parts and tested unit. Unit is running to factory specs.
Near East Quogue, NY 11942
Fleet
Job Details:
02/21/2020
RANGE DCS WOSV30
Installed element and tested unit. Unit is running to factory specs. Customer
Near Mastic, NY 11950
Fleet
Job Details:
02/21/2020
MICROWAVE GE jvm7195sf1ss
Took microwave to shop for repair not conducive to doing this repair in customers home.;
Near Farmingville, NY 11738
Fleet
Job Details:
02/21/2020
RANGE SAMSUNG NE58F9710WS/AA
Replaced THERMO control panel showed customer working ran Unit got hot no other issues found customer running to factory specifications
Near Mastic Beach, NY 11951
Fleet
Job Details:
02/21/2020
DRYER LG DLGX7601KE.ABSEEUS
Customers concern is dryer runs for a couple of minutes and shuts down tests and the problem to be the main drive motor is defective I will order new now; ordrng 1 4681EL1008A (MAIN DRIVE MOTOR)
Near Manorville, NY 11949
Fleet
Job Details:
02/20/2020
DISHWASHER FISHER & PAYKEL DD24DCHTX7
"Customers concern is top drawer of dishwasher not draining, tests and found the problem to be the rotor motor is no good I will order it now the product number is 84691-B SS; ordrng 1 524285P (ROTOR MOTOR )"
Near Commack, NY 11725
Fleet
Job Details:
02/20/2020
RANGE LG LRG4115ST/00
"Customers concern is the oven light flashes about twenty minutes after turning oven on and beeps as the LED display shows door timer after a minute it goes back to normal on its own, found the problem to be the main board is defective,I will order new now.; ordrng 1 EBR80595311 (MAIN BOARD )"
Near Medford, NY 11763
Fleet
Job Details:
02/20/2020
REFRIGERATOR LG LMXS28626D/00
"Customers concern is both sections of refrigerator not cold enough tests on this unit found two problems will need the heating defrost element complete with fuses and sensors and main board I will order parts needed for repair now; ordrng 1 EBR83848003 (MAIN BOARD ) and 1 MEE63545708 (DEFROST HEATING ELEMENT COMPLETE WITH SENSOR AND FUSE)"
Near Commack, NY 11725
Fleet
Job Details:
02/20/2020
REFRIGERATOR LG LFXC24726S/02
Customer complaint cf code have bad condenser motor need to order part ordrng 1 EAU62025701 (CONDENSER FAN)
Near Greenlawn, NY 11740
Fleet
Job Details:
02/20/2020
WASHER FISHER & PAYKEL GWL11
Complaint: No spin. Diagnosis: tested drain pump ohms and got OL. Drain pump needs Drain pump needs to be replaced. Order parts and return to fix unit. ; ordrng 1 479595 (kit pump and fuse)
Near Huntington, NY 11743
Fleet
Job Details:
02/20/2020
RANGE DCS DCS-RG-364GL
Complaint: No Broil and Front right burner not lighting. Diagnosis: Tested amperage to broil igniter Front right burner switch also needs to be replaced. Order switch and I will use stock igniter upon return. ; ordrng 1 210801 (spark ignition sw)
Near Patchogue, NY 11772
Fleet
Job Details:
02/20/2020
WASHER LG WT1501CW
Complaint: No Drain Diagnosis: Opened up back of unit and cleaned out drain pump. Nothing clogged. Tested unit and unit is running to factory specs.
Near West Islip, NY 11795
Fleet
Job Details:
02/20/2020
DISHWASHER BOSCH SHX6AP05UC/04
Installed new control panel and ran unit. Customer called and said it washed for only 20 minutes and stopped and wasn’t clean. The initial complaint is that it only washes for 5 minutes and stops. customer is opening dishwasher to soon and stopping the cycle.; saved tckt
Near Sayville, NY 11782
Fleet Appliance
Job Details:
02/20/2020
OVEN DACOR ECS230SCH
Upper oven not heating. I replaced the main upper relay board. Oven tested okay to factory specs.
Near Smithtown, NY 11787
Fleet
Job Details:
02/20/2020
RANGEHOOD ELICA CHE30600SS
10073Customers concern Wass left side light not working I found the problem to be the neon support socket I changed it out and installed new bulb tested working to factory specs
Near Calverton, NY 11933
Fleet
Job Details:
02/20/2020
REFRIGERATOR LIEBHERR 0926077-05
Complaint: No ice. Diagnosis: Thermistor housing snapped. Thermistor housing on ice maker needs to be replaced. Order parts and return to fix unit. ; ordrng 1 9592761 (ICE MAKER KIT)
Near Medford, NY 11763
Fleet
Job Details:
02/20/2020
DISHWASHER LG LDT7797BM
Installed a new main board and control panel tested not working to factory specs
Near Farmingville, NY 11738
Fleet Appliance
Job Details:
02/20/2020
REFRIGERATOR LG LMXS30776S/01
"Refrigerator is not cold. Replaced compressor, evaporator and filter drier. Refrigerator tested okay to factory specs"
Near Saint James, NY 11780
Fleet Appliance
Job Details:
02/20/2020
REFRIGERATOR LG LSXS26326S/00
Refrigerator is not cold. Replaced compressor and filter drier. Refrigerator tested okay to factory specs.
Near Farmingville, NY 11738
Fleet
Job Details:
02/20/2020
WASHER LG WM3170CW
Installed all 3 shocks and tested unit in diagnostic mode. Unit is running to factory specs. Customer paid balance via check.
Near Port Jefferson, NY 11777
Fleet
Job Details:
02/20/2020
RANGE AVANTI GR2416CSS
"Customers concern was oven burning to hot for setting, I tested with my digital thermometer set to different settings 200’ 250’ and 350’ oven is heating to within four/ five degrees of settings this range is working to factory specs, couldn’t duplicate problem."
Near Bellport, NY 11713
Fleet
Job Details:
02/20/2020
REFRIGERATOR GE PROFILE PFSS6PKWASS
parts main board and compressor start and installed original ones back in unit,I."
Near Center Moriches, NY 11934
Fleet
Job Details:
02/20/2020
REFRIGERATOR LG lfx21960st
Complaint: Leaking onto floor out of ice maker. Diagnosis: Put unit ice maker into diagnostic mode and found water supply was set too high. Adjusted water supply hose and tested unit four times. No more leaks. Unit is running to factory specs.
Near Wading River, NY 11792
Fleet Appliance
Job Details:
02/20/2020
Near Mastic, NY 11950
Fleet Appliance
Job Details:
02/19/2020
REFRIGERATOR LG LSFD2491ST/01
Refrigerator is not cold in food section. Replaced compressor and filter drier. Refrigerator tested okay to factory specs.
Near Westhampton, NY 11977
Fleet
Job Details:
02/19/2020
REFRIGERATOR LG LFXC24726S/03
Complaint: Not cold enough. Diagnosis: Opened up back of unit and put unit into test mode. All fans working properly. Compressor amps when it should be close to Checked evaporator and frost pattern was nonexistent. Unit needs sealed system repaired. Order parts and return to fix unit. ; ordrng 1 ADH73150210 (FILTER DRYER) and 1 ADL73341415 (FRIDGE EVAP) and 1 ADL73981008 (FREEZER EVAPORATOR) and 1 TCA35911902 (COMPRESSOR)
Near East Patchogue, NY 11772
Fleet
Job Details:
02/19/2020
DISHWASHER LG LDF5545ST.ASTEEUS
Customers concern Was Dishwasher showing an ae error code indicating a leak a pull dishwasher out found some water in the pan it had tripped the float dried it all up tested several times draining filling washing no leaks detected this dishwasher has a channel under the door if dishwasher is open mid cycle water well travel and trip to switch found this to be the problem dishwasher not working to factory specs
Near Blue Point, NY 11715
Fleet
Job Details:
02/19/2020
RANGEHOOD ELICA EPR628S1
Installed new complete motor tested now working to factory specs
Near Copiague, NY 11726
Fleet
Job Details:
02/19/2020
WASHER LG WM8100HVA.ASSEEUS
Installed new door tested now working to factory specs
Near Amagansett, NY 11930
Fleet
Job Details:
02/19/2020
WASHER WHIRLPOOL WFW9600TW01
Installed pressure switch and tested unit. E20 pops up again 7 minutes into cycle. Did some research on this and unit also needs washer inlet flow meter. Notified customer and they accepted. Order part and return to fix unit.; ordrng 1 WPW10110225 (flowmeter)
Near East Patchogue, NY 11772
Fleet
Job Details:
02/19/2020
REFRIGERATOR FRIGIDAIRE LFSS2312TPO
Complaint: Unit is leaking in back on machine. Diagnosis: Tested unit by dispensing water and found bubbling around the intake valve. Turned water off and checked plastic ferrule and found it bent. Customer bought new ferrule and copper connection. Installed new ferrule and copper connection and reattached waterline. Tested unit and unit is now running to factory specs.
Near Southampton, NY 11968
Fleet
Job Details:
02/19/2020
RANGE DCS RGS-486GLSS
Installed switch and spark module and tested all components to unit. Unit is running to factory specs.
Near Sagaponack, NY 11962
Fleet
Job Details:
02/19/2020
DRYER LG DLEX3470W
Complaint: No heat. Diagnosis: Ran both dryers and they both were heating up. Checked venting and the way it was put together was both dryers vent out of the same line. Notified care taker that this was the issue and gave him a dryer vent wizard card.
Near Montauk, NY 11954
Fleet
Job Details:
02/19/2020
RANGE SAMSUNG NX58F5700WS/AA
"Cleaned out office and installed burner head, module, and electrode. Unit is running to factory specs."
Near Mastic, NY 11950
Fleet
Job Details:
02/19/2020
REFRIGERATOR LG LMXC23796D/00
"Customers concern is unit not cold enough, I done some tests and found the problem to be the main board is no good, IN TEST THE COMPRESSOR IS volts going to compressor,I will order parts needed for repair now ; ordrng 1 EBR84433505 (MAIN BOARD )"
Near Sag Harbor, NY 11963
Fleet
Job Details:
02/19/2020
REFRIGERATOR FISHER & PAYKEL RS36A72JC1
Installed ice maker and put into test mode. Unit is running to factory specs.
Near Lake Grove, NY 11755
Fleet
Job Details:
02/19/2020
REFRIGERATOR LG LFCS22520S
"Customers concern was f/f left door not closing, I found the problem to be the mullion heater mechanism not aligned on top, I adjusted tested now working to factory specs"
Near Middle Island, NY 11953
Fleet
Job Details:
02/19/2020
WASHER AVANTI STW20D2P
Customers concern laws hot water not coming into the machine done some test on the machine water starts to feel cold because of water sitting in the pipe after 30 seconds water coming in hot THIS WASHING MACHINE IS WORKING TO FACTORY SPECS
Near Commack, NY 11725
Fleet Appliance
Job Details:
02/19/2020
REFRIGERATOR LG LFXC24726S/03
Refrigerator is not cooling in food section. Replaced compressor and filter drier. Refrigerator tested okay to factory specs.
Near Saint James, NY 11780
Fleet Appliance
Job Details:
02/19/2020
REFRIGERATOR DANBY DWC513BLS
Customers concerns are the refrigerator operation. I checked out the refrigerator and it is working to factory specs.
Near Center Moriches, NY 11934
Fleet
Job Details:
02/19/2020
DRYER LG DLE7200WE
Customers concern is distributed and vent on back Wall of unit is discolored this is totally normal for this unit took pictures just from the heat also customer said doesn’t seem to be drying as quickly as normal found this to be a venting issue customer to resolve dryer is working to factory specs
Near Calverton, NY 11933
Fleet
Job Details:
02/19/2020
REFRIGERATOR FRIGIDAIRE LFHB2741PF5A
"Customers concern is f/f ice maker not producing ice freezer up, need upgraded ice room air handler fill tube and fan for repair,I will order parts needed for repair now.; ordrng 1 241920106 (FILL TUBE ) and 1 242119401 (FAN) and 1 5303918784 (AIR HANDLER )"
Near Bellport, NY 11713
Fleet
Job Details:
02/19/2020
REFRIGERATOR GE PROFILE PFSS6PKWASS
Customer complaint refrigerator and freezer not cooling found issue to be sealed system leak order compressor and dryer; ordrng 1 WR86X10045 (DRYER) and 1 WR87X10170 (COMPRESSOR )
Near Smithtown, NY 11787
Fleet
Job Details:
02/19/2020
RANGE AVANTI GR2414CW
"Customer Complaint very little flame, stove was already set up for propane customer running on natural need to convert stove back to natural gas; ordrng 1 G20A01-021202-213 (NATIONAL OFFICES)"
Near Huntington, NY 11743
Fleet
Job Details:
02/19/2020
REFRIGERATOR LG LFC21776ST/06
Customer complaint no cold issue is system leak ordered parts. Lg warranty call; ordrng 1 ADH73150210 and 1 TCA38091801 (COMPRESSOR )
Near Greenlawn, NY 11740
Fleet
Job Details:
02/19/2020
REFRIGERATOR AVANTI WBV19DZ
avanti tech support said have bad panel. ; ordrng 1 DG20.1093 (PANEL)
Near Wading River, NY 11792
Fleet
Job Details:
02/19/2020
RANGE DACOR HDPR30S/LP
"Customers concern was front left burner spluttering and flame coming out between bottom of burner rind and stove top, had parts needed for repair not the same as parts on range customer refused repair."
Near Huntington, NY 11743
Fleet Appliance
Job Details:
02/19/2020
OVEN THERMADOR C302ZS/01
Wall oven intermittently beeps a failure code of F-24. I found a defective touch pad control. ordrng 1 00368775 (Touch control panel SS)
Near Stony Brook, NY 11790
Fleet Appliance
Job Details:
02/19/2020
RANGE DACOR ER36DSCH/NG
Gas range will shut off and not heat. I found a defective erc controller. Customer approved repair ordrng 1 106730 (ERC Controller)