Near East Quogue, NY 11942
Fleet
Job Details:
12/03/2019
RANGE DCS WOSV230
"Complaint: Buttons not registering when being pressed. Diagnosis: Unit needs new Main board. Part numbers: 248290P Control, 248335 Button Control, & 248307P Bezel Control."
Near West Babylon, NY 11704
Fleet
Job Details:
12/03/2019
WASHER SAMSUNG WF42H5200AW/A2
Installed new drain pump tested now working to factory specs
Near Brentwood, NY 11717
Fleet
Job Details:
12/03/2019
RANGE AVANTI ER24P3SG
"Installed new front right large burner therm, block from truck stock tested now working to factory specs"
Near Medford, NY 11763
Fleet
Job Details:
12/03/2019
RANGE SAMSUNG FE710DRS/DAW-01
Installed regulator switch and tested unit. Unit is running to factory specs.
Near Selden, NY 11784
Fleet
Job Details:
12/03/2019
REFRIGERATOR FRIGIDAIRE FRT18S6ABW
Installed upgrade ferril and taped .
Near Huntington, NY 11743
Fleet
Job Details:
12/03/2019
MICROWAVE GE PVM9195S1FSS
Customers complaint touch pad is not working tried cleaning touch for connections to no avail touch. Still does not work
Near Sayville, NY 11782
Fleet
Job Details:
12/02/2019
WASHER FISHER & PAYKEL GWL10US
Installed new pump and tested unit. Unit is running to factory specs.
Near West Babylon, NY 11704
Fleet
Job Details:
12/02/2019
MICROWAVE ELECTROLUX EI30BM60MS
Customers complaint display not functioning on door replaced door ordered showed customer unit working running to factory specifications
Near North Babylon, NY 11703
Fleet
Job Details:
12/02/2019
REFRIGERATOR FRIGIDAIRE FFHB2750TS
Replaced ice maker kit unit working to factory specs
Near West Babylon, NY 11704
Fleet
Job Details:
12/02/2019
DRYER FISHER & PAYKEL DE62T270
Dryer making squeaking sound bad bearings
Near Amityville, NY 11701
Fleet
Job Details:
12/02/2019
DRYER KENMORE 110.6690269
Customer complaint no heat down connection .tightend loose connection ran unit showed customer working to factory specifications
Near Bay Shore, NY 11706
Fleet
Job Details:
12/02/2019
REFRIGERATOR SAMSUNG RF261BEAES
Replaced fan also found a Lot of ice in unit cleaned that up tested good running to factory specification
Near Dix Hills, NY 11746
Fleet
Job Details:
12/02/2019
WASHER LG WM4070HWA
Customers concern is washer is leaking I found the problem to be the mixer large water inlet valve leaking would need to be replaced
Near Wading River, NY 11792
Fleet
Job Details:
12/02/2019
DISHWASHER FISHER & PAYKEL DD603
Customers complaint not draining estimate
Near East Hampton, NY 11937
Fleet
Job Details:
12/02/2019
DISHWASHER FISHER & PAYKEL DD24DDFTX9N
Installed new panel and tested unit. Unit is running to factory specs.
Near Huntington, NY 11743
Fleet
Job Details:
12/02/2019
WASHER GE GTWN5250D0WW
Customers Concern Wass washer not ringing clothes out to dry enough tested drain working to factory specs washer spinning toy factory RPMs high spin found problem to be customer using too much detergent explain to customer how to clean tub and to use less detergent in the future washer is working to factory specs
Near Huntington, NY 11743
Fleet
Job Details:
12/02/2019
REFRIGERATOR LG LSXS22423S/01
Customers concern wise not freezing in freezer and no cold and fresh food section no ice found the problem to be the defrost mechanism no good the heating element
Near East Northport, NY 11731
Fleet
Job Details:
12/02/2019
DRYER KENMORE 110.850874
Customers concern was dryer not heating I found two problems with this the heating element no good and the high heat thermostat no good
Near East Patchogue, NY 11772
Fleet Appliance
Job Details:
12/02/2019
RANGE DCS RGS366SS
Customer concerns are the unit is not heating and smells gas. I diagnosed and repalced a defective bake igniter assy. Customer approved repair used 1 5303918 from stock
Near Centereach, NY 11720
Fleet
Job Details:
12/02/2019
WASHER LG WM2250CW
Found the problem to be the bottom counter weight fell off the tub I reinstalled tested with and without load now working to factory specs
Near Islip Terrace, NY 11752
Fleet Appliance
Job Details:
12/02/2019
RANGE FRIGIDAIRE LGEF3043KFN
Customer concerns are the unit is not turning on. I found a breaker in off position. I reset and unit tested ok to factory specs.
Near Patchogue, NY 11772
Fleet
Job Details:
11/29/2019
DRYER SAMSUNG DV48J7700EW/A2
Complaint: Dryer is making clunking noise. Diagnosis: Opened Dryer up to find defective roller from kit previously installed. Roller is flat on top. Used roller from sock and repaired unit. Took pictures of damaged roller and returned to office.; used 1 DC97-07523B (ROLLER) from stock
Near Medford, NY 11763
Fleet
Job Details:
11/29/2019
WASHER SAMSUNG n/a
Mail receipt to house. Complaint: dc error code even when nothing inside. Diagnosis: checked suspension and did research on last pass and unit needs new relay board.
Near Rocky Point, NY 11778
Fleet
Job Details:
11/29/2019
REFRIGERATOR SAMSUNG RF26J7500SR/AA
Installed new ice been tested not working to factory specs
Near Mount Sinai, NY 11766
Fleet
Job Details:
11/29/2019
DRYER LG DLGX7601WE
Customers concern was control panel not responding I rebooted unit now responding test date nine times now working to factory specs
Near Selden, NY 11784
Fleet
Job Details:
11/29/2019
WASHER MAYTAG MVWC300XW1
"Customers concern was washer not finishing cycle intermittently will stay agitating and won’t spin out, I tested 4/ times can not duplicate problem washer is working to factory specs customer to monitor possible timer mechanism"
Near Port Jefferson Station, NY 11776
Fleet
Job Details:
11/29/2019
DISHWASHER LG LDS5540ST
Installed new Vairo motor tested now working to factory specs
Near Lloyd Harbor, NY 11743
Fleet
Job Details:
11/29/2019
DRYER LG DLEX3360V
"Installed new high heat thermo, TESTED NOW WORKING TO FACTORY SPECS"
Near Huntington, NY 11743
Fleet
Job Details:
11/29/2019
WASHER LG WT4870CW
Replaced pump customer tested unit no problem running to factory specs
Near Smithtown, NY 11787
Fleet Appliance
Job Details:
11/29/2019
REFRIGERATOR LG LSXC22486S.ASTCNA0
Refrigerator is not cold and I found a defective compressor and filter drier. I replaced the compressor and filter drier and the unit tested okay to factory specs.
Near Huntington, NY 11743
Fleet
Job Details:
11/29/2019
RANGE LG JDHDUDJ
Customers complaint left front element will not shut off found shorted relay on cooktop control board customer as of now does not want unit repaired
Near Huntington Station, NY 11746
Fleet
Job Details:
11/29/2019
WASHER LG WM3270CW
Customers complaint error code replaced on Mr. ran unit working to factory specifications no issues found
Near Westhampton Beach, NY 11978
Fleet
Job Details:
11/29/2019
OVEN DACOR EO130SCH
Installed relay board and tested unit. Unit is running to factory specs.
Near Lindenhurst, NY 11757
Fleet
Job Details:
11/29/2019
RANGE GE n/a
Complaint: No heat during bake. Diagnosis: Igniter is not getting power period. Board needs to be replaced.
Near Commack, NY 11725
Fleet
Job Details:
11/29/2019
WASHER LG WM2050CW
Complaint: Unit is getting LE error code. Diagnosis: Put unit into test mode and ran all components. Unit tested fine. Put unit into rinse and spin and unit filled and drained and then proceeded to spin. This was just an overload and then they reset it by unplugging it. Unit is running to factory specs.
Near Commack, NY 11725
Fleet
Job Details:
11/29/2019
RANGE DACOR EO230SCH
Complaint: U43 error code. Diagnosis: Checked connections and re did them. If error code comes back unit needs board replaced. customer will call if error code comes back. Part number is 101599.
Near Holbrook, NY 11741
Fleet Appliance
Job Details:
11/29/2019
REFRIGERATOR LG LFXS29766S
"Customers concerns are the unit is not cold. I found a clogged condensor and defective compressor. I replaced the compressor with a filter drier and the unit tested okay to factory specs. parts are covered by LG.; used 1 ADH73150210, and 1 TCA38091801 from stock"
Near Oakdale, NY 11769
Fleet
Job Details:
11/29/2019
DISHWASHER GE GTD580SSF8SS
Installed new main board tested now working to factory specs
Near Bellport, NY 11713
Fleet
Job Details:
11/27/2019
DISHWASHER FISHER & PAYKEL DD603SS
Customer complaint dishes not cleaning well instructed customer on proper soap usage also I start customer on placing dishes in dishwasher unit working to factory specs
Near East Patchogue, NY 11772
Fleet
Job Details:
11/27/2019
WASHER LG WM3500CW
Customers concern was washer banging spin cycle open machine checked all suspension to one front one in the back on the bottom in the springs on top spinning perfectly no vibration customer needs to do even the loads also washer on pedestal on the wooden floor lotta movement in the floor explain to customer washer work in the factory specs at this time
Near Blue Point, NY 11715
Fleet
Job Details:
11/27/2019
REFRIGERATOR SAMSUNG RF267ABRS
Customers concern was Refrigerator and freezer starting to get worn done some test found the problem to be the starting device on the compressor no good
Near West Islip, NY 11795
Fleet
Job Details:
11/27/2019
WASHER LG WM8000HVA
Customers concern washer ripping holes and close I took pics checked inside the drum for bars test was a dry on my hand all over the baffles inside of Drum back wall of drum nothing snagging no Burrs done a tests including load couldn’t duplicate problem at this time tech-support believe it was something left in a pocket that caused this issue explain this to customer she will monitor machine seems to be working to factory specs at this time
Near Mastic, NY 11950
Fleet
Job Details:
11/27/2019
WASHER LG WM1388HW
Customers to concerns with this washer was not draining properly and leaking found leaking not to be from washer but from to be the stackable dryer on top which I resolved cleaned out the lint/ coin trap which was pretty clean tested draining to factory specs
Near Stony Brook, NY 11790
Fleet
Job Details:
11/27/2019
OVEN FISHER & PAYKEL CUSTOMER HAS
"Complaint: Customer tried to install board themselves and blew transformers and boards. Diagnosis: Unit needs both relay boards and transformers. Service fee was prepaid.If customer wants repair Order (2) 545180P and (2) 546529P."
Near Kings Park, NY 11754
Fleet
Job Details:
11/27/2019
DRYER LG DLE1501W
Complaint: Dryer turns off 6 times out of 10 in middle of cycle. Diagnosis: Customer had energy saver mode on and that will cut cycles short. Turned off energy saver option. Unit is running to factory specs. Customer is just calling about everything because she thinks she deserves a new dryer because of last repair.
Near Setauket- East Setauket, NY 11733
Fleet
Job Details:
11/27/2019
ICE MAKER SUB ZERO UC15IP
Installed board and display and tested unit. Unit is running to factory specs.
Near Greenlawn, NY 11740
Fleet
Job Details:
11/27/2019
FREEZER LIEBHERR 90159301
Complaint: Unit is making noise. Diagnosis: Condenser fan was rubbing against housing. Adjusted fan and house and tested unit. Unit is running to factory specs.
Near Smithtown, NY 11787
Fleet
Job Details:
11/27/2019
DISHWASHER FISHER & PAYKEL DD603. 88445
Complaint Dishwasher Leaking. Diagnosis: Filled and drained both drawers to dishwasher 5 times and got no leaks. Could not recreate problem.
Near Huntington, NY 11743
Fleet
Job Details:
11/27/2019
DISHWASHER FRIGIDAIRE FBD240DKS2A
Customer complaint unit not working checked out unit working fine running to factory specs showed customer how to run units
Near Deer Park, NY 11729
Fleet
Job Details:
11/27/2019
RANGE AVANTI ER20P0WG
Avanti range serial number
Near Wyandanch, NY 11798
Fleet
Job Details:
11/27/2019
RANGE AVANTI ERU240P0W
Customers complaint surface elements not heating up showed customer burners working boil the water on all four elements working good explain to customer her pans might not be suitable for the surface burners to keep the thermal down pan may be a little back heavy lifting up causing elementary shot off unit working to factory specifications
Near West Babylon, NY 11704
Fleet
Job Details:
11/27/2019
RANGE FRIGIDAIRE FFEF3054TB
Replaced parts. handle left side elements and screws installed top customer Frigidaire had sent her
Near Shirley, NY 11967
Fleet Appliance
Job Details:
11/27/2019
Dryer was intermittently drying clothes and not heating. I replaced to dryer timer and a unit tested OK to factory specs
Near Bay Shore, NY 11706
Fleet
Job Details:
11/26/2019
RANGE AVANTI GR2011CW
Avanti Range
Near Amityville, NY 11701
Fleet
Job Details:
11/26/2019
DRYER KENMORE 110.6690269
Kenmore dryer
Near Amityville, NY 11701
Fleet
Job Details:
11/26/2019
REFRIGERATOR LG LSXS26326S
Customer complaint no cool found loose connection to controller running to factory specs
Near Setauket- East Setauket, NY 11733
Fleet
Job Details:
11/26/2019
DRYER FISHER & PAYKEL DG7027
"Customer Complaint 151 code ,Reconnections on control board showed customer working tested good running to factory specs"
Near Centereach, NY 11720
Fleet
Job Details:
11/26/2019
WASHER LG WM2250CW
Installed new pressure switch and pressure switch hose tested unit through quick wash filling draining washing no leaks detected washer working to factory specs at this time
Near Smithtown, NY 11787
Fleet
Job Details:
11/26/2019
DRYER KENMORE 110.648424
"Installed two long baffles screws,tested now working to factory specs"
Near Lloyd Harbor, NY 11743
Fleet
Job Details:
11/26/2019
RANGE DCS RDS486GDSS-L
Installed new door hinges and receptacles and tested unit. Unit is running to factory specs.
Near Huntington, NY 11743
Fleet
Job Details:
11/26/2019
REFRIGERATOR LG LSXS22423S/01
Complaint: Water Filter is jammed. Diagnosis: When installed water filter. Customer pushed to hard and jammed the filter into housing. Removed housing and un jammed water filter. Unit is running to factory specs.
Near Huntington, NY 11743
Fleet
Job Details:
11/26/2019
DISHWASHER LG LDP6797BD
Installed new control panel tested now working to factory specs
Near Lloyd Harbor, NY 11743
Fleet
Job Details:
11/26/2019
DRYER LG DLEX3360V
Complaint: No heat. Diagnosis: Opened Dryer up to find bad thermal cut off thermostat. Used thermal cut off from truck stock. Tested unit and unit is running to factory specs. used 1 137032600 (THERMAL CUT OFF) from stock
Near Farmingville, NY 11738
Fleet
Job Details:
11/26/2019
DISHWASHER KITCHEN AID KDTE104ES2
"Customers concern was dishwasher not draining,I found the problem to be a loose connection on the drain pump harness,I adjusted/ tightened tested 4/5 times now working to factory specs"
Near Kings Park, NY 11754
Fleet Appliance
Job Details:
11/26/2019
REFRIGERATOR LG LMXS30746S.ASTCNA0
Customers concerns are the unit is not cold. I replaced filter drier the compressor and the evaperator. Unit tested OK to factory specs
Near Setauket- East Setauket, NY 11733
Fleet
Job Details:
11/26/2019
DRYER HAIER RDG350AW
"Customer complaint belt broke ,replaced belt with belt customer had repaired dryer vent
Near Patchogue, NY 11772
Fleet
Job Details:
11/25/2019
REFRIGERATOR LG LFC25770ST
Installed both door baskets and tested unit. Unit is running to factory specs.
Near East Islip, NY 11730
Fleet
Job Details:
11/25/2019
ICE MAKER SCOTTSMAN DCE33A-1DD
turned water supply back on. Unit was not filling with water. Tuner water on and unit is running to factory specs.
Near Holbrook, NY 11741
Fleet
Job Details:
11/25/2019
REFRIGERATOR FRIGIDAIRE FFTR18D2QS4A
Installed evaporator fan motor and tested unit. Unit is running to factory specs.
Near Northport, NY 11768
Fleet Appliance
Job Details:
11/21/2019
REFRIGERATOR LG LFXS29626B.AWBCNA0
Customers concerns are the unit is not cold. I found a defective compressor. After inspection I found the unit is against a wood brace on the back wall and has no air flow. Also the water line is hitting the wood brace and will need a plumber. I advised customer and they called a plumber today. Unit tested ok to factory specs.
Near Lake Ronkonkoma, NY 11779
Fleet
Job Details:
11/21/2019
REFRIGERATOR LG LMXS30776S.ASBCNA0
customer said that they never called for service."
Near Shoreham, NY 11786
Fleet
Job Details:
11/21/2019
WASHER LG WT1501CW.ABWEEUS
Customer complaint unit not draining pulled unit out took pump apart cleaned pump ran unit working good working to factory specifications Home Depot warranty showed Customer working
Near Calverton, NY 11933
Fleet
Job Details:
11/21/2019
RANGE BERTAZZONI MAST305GASXELP
Replace cooktop previous tax ordered showed customer working test it out all burners unit working good ran unit to factory specs
Near Blue Point, NY 11715
Fleet
Job Details:
11/21/2019
DISHWASHER KITCHEN AID W10579093A
Put unit into diagnostic mode and tested all components of machine. Customers concern was when load was finished that a white light stayed on until she opened the door. Informed that this light was showing the load as complete and that motor was not still running. Blue LED means dishwasher is still running
Near Medford, NY 11763
Fleet
Job Details:
11/21/2019
WASHER FRIGIDAIRE ATF7000ES0
Installed door lock. Tested unit. Unit is running to factory specs.
Near Holtsville, NY 11742
Fleet
Job Details:
11/21/2019
DRYER GE GTDE180GDOWW
Dropped off control know and customer installed. Unit is running to factory specs.
Near Holbrook, NY 11741
Fleet
Job Details:
11/21/2019
WASHER FRIGIDAIRE FAFW3801LW
Complaint: Noisy during spin. Diagnosis: Unit has bad bearing and spider. This would be a tub job.
Near Patchogue, NY 11772
Fleet
Job Details:
11/21/2019
WASHER LG WT7500CW
Customers concern washer leaving brown stains on closing after wash cycle into the wash everything is stainless steel this will not be from the machine I checked on the wash plate little gunky technical support said customer should use wash clean cycle explained this to customer customer is to do so
Near Holbrook, NY 11741
Fleet
Job Details:
11/21/2019
DISHWASHER LG LDT5678ST
Customers concern was dishwasher showing and a E error code This era code indicates there is a leak detected in the pan underneath the dishwasher I put a dishwasher no water in pan found float switch to be hanging up stuck in the up position adjusted tested several times now seems to be working to factory specs no leaks detected
Near Selden, NY 11784
Fleet
Job Details:
11/21/2019
DISHWASHER FRIGIDAIRE FGID2474QF3B
pressure switch clear the error codes and put into the calibration mode which runs register the new pressure switch for the main board did so tested no leaks working to factory specs
Near Bayport, NY 11705
Fleet
Job Details:
11/21/2019
DISHWASHER KITCHEN AID KUDS35FSS8
Installed rack adjuster once a working ran unit to factory specifications
Near Coram, NY 11727
Fleet
Job Details:
11/21/2019
RANGE LG LDG3036ST/00
"Complaint: Top Oven not igniting. Diagnosis: Tested amp draw to top oven ignite. Unit needs new igniter. Installed igniter from stock and tested unit. Unit is running to factory specs. (IGNITOR, OVEN FLAT) from stock"
Near Brentwood, NY 11717
Fleet Appliance
Job Details:
11/21/2019
REFRIGERATOR LG LFXC24796D/00
Customers concerns are the unit was not cold. I found a leak of refrigerant inside food evaporator. I replaced the evaporator and a dryer and a unit tested OK
Near Saint James, NY 11780
Fleet
Job Details:
11/21/2019
RANGE DACOR EO130SCH
Complaint: U-43 error code and constant beeping. Diagnosis: found issue to be main board had a loose wire or needs to be replaced. Board number is 101559 if board is needed.
Near Port Jefferson, NY 11777
Fleet
Job Details:
11/21/2019
WASHER KENMORE 110. 44422610
Customers concern washer making loud grinding noise plastic particles underneath water found problem to be plastic cover that goes over metal bracket to hold on drive motor had come off and was hitting Belt this is just a cover I removed put to the side tested washer working to factory specs
Near Middle Island, NY 11953
Fleet
Job Details:
11/21/2019
WASHER LG WM2050CW
Complaint: Rubber smell. Diagnosis: Put machine into test mode 3 times and let max spin go for about 10 minutes. No rubber smell. Checked suspension and shocks and all are running to factory specs. Notified customer that it was just an unbalanced load or overload.
Near Port Jefferson, NY 11777
Fleet
Job Details:
11/21/2019
DISHWASHER FRIGIDAIRE FDD2400KB12B
Customers concern dishwasher smells checked out found some plastic in the drain him some food particles in bottom of dishwasher tested dishwasher work in the factory specs explain to customer clean off dishes better also clean periodically with dishwasher cleaner or some white vinegar dishwasher work in the factory specs
Near Montauk, NY 11954
Fleet
Job Details:
11/20/2019
DISHWASHER GE GSM186ONSS
Complaint: Dishes are not getting cleaned. Diagnosis: Dishwashers circulation pump is not working and spray ares do not spin. Part number WD19X23664
Near Sag Harbor, NY 11963
Fleet
Job Details:
11/20/2019
REFRIGERATOR LG LFC23760SW/01
Complaint: No power to unit. Diagnosis: Opened up back of fridge to find a loose fuse on main board. tested unit. Unit is running to factory specs.
Near Lake Grove, NY 11755
Fleet
Job Details:
11/20/2019
REFRIGERATOR FRIGIDAIRE GLHS36EFSB0
"Complaint: No cold in freezer. Diagnosis: Opens up back of freezer and inspected freezer evaporator. It had frost build up only at top. Unit needs sealed system replaced.
Near Nesconset, NY 11767
Fleet
Job Details:
11/20/2019
DRYER LG DLEX7177RM
Customer complaint noise drum .replaced roller showed customer working tested good running to factory specs
Near Medford, NY 11763
Fleet
Job Details:
11/20/2019
REFRIGERATOR LG LSXS26386S.ASTCNA0
Customers concern was icemaker not producing ice tests found the problem to be a loose connection at the door hinge connected adjusted tested icemaker harvesting to factory specs
Near Dix Hills, NY 11746
Fleet
Job Details:
11/20/2019
WASHER ELECTROLUX EWFLS70JIW0
Installed new water inlet assembly which customer had tested no longer leaking and working to factory specs
Near Port Jefferson Station, NY 11776
Fleet
Job Details:
11/20/2019
DRYER LG DLE7200WE
Customers concern is dryer taking too long to dry I found two problems with this dryer vent line behind was crushed not venting properly to outside showed customer customer to replace or repair second issue I found was moisture sensor inside dryer need to be cleaned had a wax coating on it cleaned tested without vent on Working to factory specs
Near Hampton Bays, NY 11946
Fleet
Job Details:
11/20/2019
REFRIGERATOR AVANTI RA7306WT
Customers concern Wass slight frost buildup in freezer I found this to be normal for this refrigerator it is a non-frost free refrigerator explain this to customer she will defrost as needed unit working to factory specs
Near Water Mill, NY 11976
Fleet Appliance
Job Details:
11/20/2019
FREEZER SUB ZERO BI-30UG/S/TH
"Customers concerns were there freezer door was not closing. I disassemble the drawer and re installed the baskets. Also reset the ice water filter setting and turned on the ice maker. Unit tested OK to factory specs. Also tested Lacanche and Dacor oven temps.
Near Ronkonkoma, NY 11779
Fleet
Job Details:
11/20/2019
REFRIGERATOR AVANTI FF145H3S
Avanti refrigerator repair
Near Patchogue, NY 11772
Fleet
Job Details:
11/19/2019
RANGE FRIGIDAIRE FGFL87DCP
"Customer complaint no bake ,found broken ignitor replaced part 5303935066 ignitor showed working running to factory specs"
Near Bellport, NY 11713
Fleet Appliance
Job Details:
11/19/2019
WASHER GE WSXH208FIWW
Unit had too much soap in washer. Also has a bad hot water main valve and will need a plumber to repair it.
Near Amityville, NY 11701
Fleet
Job Details:
11/19/2019
REFRIGERATOR SAMSUNG RF28M9580SR/AA
"Installed new icemaker case order heater main board clip kit and epoxy, working to factory specs."