We serviced a
KITCHEN AID MICROWAVE OVEN
Model KMHS120ESS-5
Near Middle Island, NY 11953
Carl
Job Details: 10/17/2024
"Replaced acu. Was able to hear relays clicking for medium/low fan speed and was getting voltage now but fan still not kicking on. Tested resistance, out of spec. Orderingfhood fan; ordrng 1 W11442100 (Fan)"
We serviced a
HOTPOINT WASHER
Model HTW240ASK6WS
Near Center Moriches, NY 11934
Fleet Appliance
Job Details: 10/17/2024
Cx complaint unit is not draining / says it took 3 days to drain the water out / ran unit in diag and found drain pump to be completely seized / no clogs / tried to free up pump with rubber Mallet with no luck / need to order and replace drain pump assembly / no other detects or errors found / ; ordrng 1 WH23X28418 (Drain pump ASM)
We serviced a
WHIRLPOOL DRYER
Model WED7500GW0
Near Shirley, NY 11967
Fleet Appliance
Job Details: 10/17/2024
Installed new hinges left and right and new striker and tested / door now closes and stays closed on its own without needing to wedge it shut / no further defects with unit at this time /
We serviced a
BERTAZZONI REFRIGERATOR
Model REF36X/17
Near East Northport, NY 11731
Fleet Appliance
Job Details: 10/17/2024
Issue door handle came off. Issue is different and not related to repair or prior issue. Reinstalled door handle and tightened loose handles. No further issue with unit found.
We serviced a
SAMSUNG WASHER
Model WA50R5400AV/US
Near Brookhaven, NY 11719
Fleet Appliance
Job Details: 10/17/2024
Cx complaint unit is now washing fine with no noises but during spin cycle she heard a buzzing noise and unit wouldnt spin / clothes do not dry / diagnosis ran unit in a spin only cycle with wet clothes inside and found drum to be violently banging inside casing / tried adjusting feet to different level but still bangs around inside / suspension shocks are very worn out and need to be replaced ordrng 1 DC97-16350U (Dampner kit)
We serviced a
WHIRLPOOL WASHER
Model WTW5200VQ2
Near Holbrook, NY 11741
Fleet Appliance
Job Details: 10/17/2024
Cx complaint on large cycles unit leaks out onto floor in beginning of cycle / diagnosis when I arrived drum was full to brim with water / tested for leaking valves with and without power / valves are good / tested pressure switch / found faulty / also checked hose for any pinholes or rips and did not find any no other defects / ; ordrng 1 W10339334 (Pressure switch (with hose))
We serviced a
WHIRLPOOL DRYER
Model CGM2751KQ1
Near Bellport, NY 11713
Richie
Job Details: 10/17/2024
"Cx concerns are unit only heats initially then does not cycle back on, I found that fter running dryer for about 10 mins the coils turn the igniter off and do not cycle back on. I tested coils for continuity and they did not test good; used 1 5303931775 (COIL, KIT GAS) from stock"
We serviced a
BOSCH WASHER
Model WAT28400UC/24
Near Bay Shore, NY 11706
Fleet Appliance
Job Details: 10/17/2024
Issue gasket is moldy. Maintenance had a replacement. Replaced gasket. No further issue with unit found.
We serviced a
GE DISHWASHER
Model GDT630PYM4FS
Near Riverhead, NY 11901
Carl
Job Details: 10/17/2024
"Customer complaint top console pieces falling off. Upon arrival, customer had tape and glue holding top trim piece on. Needs top console housing brackets. ; ordrng 1 WD34X27119 (Console cover) and 1 WD12X20184 (Console top control) and 1 WD12X10470 (Console housing bottom)"
We serviced a
MIELE DISHWASHER
Model G 2180 SCVI
Near Montauk, NY 11954
Fleet Appliance
Job Details: 10/17/2024
Cx concerns are unit is leaking and doing forced drain. I found leak from loose hose.
We serviced a
GE WASHER
Model GFW550SSN5WW
Near Eastport, NY 11941
Carl
Job Details: 10/17/2024
"Customer complaint unit not completing cycles. Upon diag, entered fault history and would show codes for a few seconds and then reset itself. Was able to get codes and multiple for inverter fault and two for damper. When trying to run components, unit would shut itself off and reset not allowing me to continue. Ordering inverter, main board, and damper. ; ordrng 1 WH22X35837 (Inverter board) and 1 WH16X29509 (Vent damper) and 1 WH22X37837 (Main board)"
We serviced a
WHIRLPOOL DRYER
Model WED6620HW1
Near Manorville, NY 11949
Carl
Job Details: 10/17/2024
"Customer complaint no heat. Upon diag, found broken coil on heating element. Replaced element with stock. Tested function, unit heating properly with no further issues. Customer stated that lint screen broke and would like replacement. Ordering lint screen. ; ordrng 1 WPW10516085 (Lint screen), used 1 WP3387747 (ELEMENT) from stock"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Montauk, NY 11954
Fleet Appliance
Job Details: 10/17/2024
Cx concerns are unit has no heat. I found element open. I replaced with one on truck. Tested and unit is heating to specs.; used 1 WP3387747 (ELEMENT) from stock
We serviced a
WHIRLPOOL DRYER
Model WGD8800YW0
Near West Islip, NY 11795
Fleet Appliance
Job Details: 10/16/2024
Replaced belt and pulley. No further issues with unit found
We serviced a
LG WASHER
Model WT7405CW.ABWEUUS
Near Westhampton Beach, NY 11978
Fleet Appliance
Job Details: 10/16/2024
Cx complaint is unit does not drain / ran unit in diagnostics and found drain pump to be completely seized / drain pump hums and clicks very loudly then turns off and repeats / need to order and replace drain pump assembly / no other defects found during diag cycle / ; ordrng 1 AHA75673404 (Drain pump assy)
We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near East Quogue, NY 11942
Fleet Appliance
Job Details: 10/16/2024
Cx complaint unit leaking onto floor / diagnosis found pinhole leak in plastic drain hose from rubbing against concrete / not cx fault this should have been routed better during installation // ran through diag and found no other defects / ; ordrng 1 W11244231 (Drain hose (outer))
We serviced a
ELECTROLUX DISHWASHER
Model EI24ID30QS0A
Near East Moriches, NY 11940
Richie
Job Details: 10/16/2024
"Cx concerns are unit does not complete cycle, I inspected unit and found it was constantly draining, I pulled unit out and found there was an obstruction under float switch after I removed obstruction unit tested ok to factory specs.
We serviced a
WHIRLPOOL RANGE
Model WFE540H0ES0
Near Ridge, NY 11961
Fleet Appliance
Job Details: 10/16/2024
I installed element and tested. Oven heats to specs.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near Riverhead, NY 11901
Fleet Appliance
Job Details: 10/16/2024
Installed new ctrl board and check icemaker. Icemaker is running to specs and everything else.
We serviced a
ASKO DISHWASHER
Model 1473
Near Lloyd Harbor, NY 11743
Fleet Appliance
Job Details: 10/16/2024
Issue bottom panel came loose. Adjusted panel. No further issue with unit found.
We serviced a
LG REFRIGERATOR
Model LRMVS3006S
Near Smithtown, NY 11787
Fleet Appliance
Job Details: 10/16/2024
Repaired leak at compressor joint. No further issue with unit found.
We serviced a
GE REFRIGERATOR
Model GFE28GYNFS
Near Aquebogue, NY 11931
Fleet Appliance
Job Details: 10/16/2024
"Cx concerns are unit is not cooling. I found unit was unplugged but i was still able to diagnose from the amp draw on compressor. Needs compressor and filter drier
We serviced a
GE LAUNDRY CENTER
Model GUD24ESSM1WW
Near Riverhead, NY 11901
Fleet Appliance
Job Details: 10/16/2024
Cx concerns are unit is not filling with water. I put unit in test mode and checked water valves. Both filled perfectly and i also checked all other components and i cleared error codes. Unit runs to specs. Could not recreate problem.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ00
Near Miller Place, NY 11764
Fleet Appliance
Job Details: 10/16/2024
Installed new filter housing. Tested for leaks. Unit now dispensing water to specs. Unit runs to specs.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model GRSC2352AF0
Near Coram, NY 11727
Fleet Appliance
Job Details: 10/16/2024
Cx concerns are unit is not cooling. HI temp alert was on. Unit compressor was drawing 0.4-0.8 amps. No cold inside unit. Freezer had no ice or frost inside completely warm. Needs sealed system
We serviced a
GE RANGE
Model JB735SP1SS
Near Hampton Bays, NY 11946
Fleet Appliance
Job Details: 10/16/2024
"Cx complaint cooktop is cracked / cx advised she does not know how this happened / says she did not drop anything on cooktop / diagnosis 100% physical impact / do not order any parts / new cooktop is needed and also front right burner from impact, glass / no other defects with unit; ordrng 1 WB62X25972 (Rangetop assy BLACK) and 1 WB30T10130 (12 element (FR))"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Sound Beach, NY 11789
Carl
Job Details: 10/16/2024
"Customer complaint unit getting too hot and burning clothes. Upon diag, found vent to be around .95 which is out of spec. Customer had the plastic style venting which i told him it is not up to code and he needs to replace it with semi rigid as I do not feel comfortable cleaning a plastic style vent. No other issues with unit, working to spec minus the backpressure issue. If complaint happens again, verify vent has been replaced."
We serviced a
AVANTI WINE COOLER
Model WBV19DZ
Near Manorville, NY 11949
Fleet Appliance
Job Details: 10/16/2024
Cx complaint they could not adjust temps on control / diagnosis control panel needs to be unlocked every time an adjustment needs to be made / after selection control locks again / cx education on how to use control panel / no defects with this unit /
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Ridge, NY 11961
Carl
Job Details: 10/16/2024
"Replaced wash motor with new. Tested functions and verified no leaks by running two service cycles. Unit is performing to factory spec, no leaks and no further issues."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Center Moriches, NY 11934
Fleet Appliance
Job Details: 10/16/2024
Cx complaint light is flickering inside fridge compartment / diagnosis removed LED module to inspect for any moisture or damage to wiring / all looks good inside / faulty led module need to replace / all other lights in unit are working fine except for fridge section / ; ordrng 1 W11527432 (LED module assy)
We serviced a
FABER RANGE
Model DIAM36SS
Near Mount Sinai, NY 11766
Fleet Appliance
Job Details: 10/16/2024
Spoke with tech line. Fond that unit is testing to spec as per factory. States that noise is normal due to it not being an inverter and being an older model. Advised customer of findings.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Mastic, NY 11950
Fleet Appliance
Job Details: 10/16/2024
Cx complaint entire drum fell off / diagnosis one of the suspension Rod top bushings / retainer has cracked in half allowing the back left corner rod to slip need to submit for a full suspension rod kit / extra time needed for tight spaces / cx advised this happened during a load of towels / I believe this unit was over loaded by a lot / ; ordrng 1 W10780045 (Suspension kit)
We serviced a
FABER RANGEHOOD
Model NOPR30SS600
Near Mount Sinai, NY 11766
Fleet Appliance
Job Details: 10/16/2024
Customer wants motor replaced.Replaced motor and had them sign waiver. No further issue with unit.
We serviced a
SAMSUNG WASHER
Model WA50R5400AV/US
Near Brookhaven, NY 11719
Fleet Appliance
Job Details: 10/16/2024
Installed new transmission assembly and ran unit through smart install (17h) unit now operates 100% to factory specs with no abnormal noises
We serviced a
SAMSUNG OVEN
Model NV51K7770DG/AA
Near Westhampton, NY 11977
Richie
Job Details: 10/16/2024
"Cx concerns are unit is still not heating properly in bake mode, I ran unit through diagnostics and found that sensors are testing ok and broil element is good but bake element does not cycle after preheat. I confirmed that element is getting voltage but has no continuity,.ordrng 1 DG47-00009C (Convenction element)"
We serviced a
LIEBHERR REFRIGERATOR
Model 91487901
Near Westhampton, NY 11977
Richie
Job Details: 10/16/2024
"Cx concerns are unit beeps constantly and goes into power failure mode, I inspected unit and found that outlet is faulty and is giving inconsistent readings so I advised cx to have outlet repaired but unit is testing ok after plugging into a different outlet"
We serviced a
LG DRYER
Model DLGX4001W.ABWEEUS
Near Center Moriches, NY 11934
Richie
Job Details: 10/16/2024
I confirmed previous diagnosis and replaced steam generator and I ran unit through diagnostics cycle and unit tested ok to factory specs
We serviced a
DCS RANGE
Model RDV2-486GL-L
Near Manorville, NY 11949
Richie
Job Details: 10/16/2024
"Cx concerns are unit does not heat properly in big oven, I tested cycling temp on bake set to 350? and got an average temp of 358?, I advised cx that if unit is not preheated before attempting to cook food it may not cook properly and that unit tested ok to factory specs otherwise
We serviced a
GE RANGE
Model JB670SP2SS
Near Saint James, NY 11780
Richie
Job Details: 10/16/2024
I confirmed diagnosis and replaced burner switch and unit tested ok to factory specs
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2474QF6B
Near Medford, NY 11763
Richie
Job Details: 10/16/2024
I confirmed diagnosis and replaced drain pump and ran unit 3 times to verify no more leaks are occurring and unit tested ok to factory specs
We serviced a
FRIGIDAIRE RANGE
Model FFGF3054TSB
Near Middle Island, NY 11953
Carl
Job Details: 10/16/2024
"Customer complaint f10 error and f30 error. Checked over temp sensor, it was out of spec which coincides with the error codes. Ordering temp sensor. ; ordrng 1 316490000 (Temp sensor)"
We serviced a
SAMSUNG DRYER
Model DV42H5200GP/A3
Near Coram, NY 11727
Carl
Job Details: 10/16/2024
"Customer complaint unit not running. Upon diag, found bad belt and pulley. Middle guide for pulley came out and broke free. Ordering both belt and pulley. ; ordrng 1 6602-001655 (Belt) and 1 DC93-00634A (Pulley)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT1814QW4
Near Ronkonkoma, NY 11779
Carl
Job Details: 10/15/2024
"Customer complaint no cool. Upon arrival, customer stated unit has been on for a couple weeks. Looked at evaporator, some frost but majority of evaporator was warm. Tested amps at compressor, was running at .17 when normal amps are from .8-1.2. Needs compressor and filter drier. ; ordrng 1 5303305677 (Filter drier) and 1 240550946 (Compressor)"
We serviced a
WOLF MICROWAVE OVEN
Model MD24TE/S
Near Southampton, NY 11968
Fleet Appliance
Job Details: 10/15/2024
Cx concerns are unit is loud and not heating. I tested amp draw and got 5 amps. Magnetron is bad. ; saved tckt
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near East Moriches, NY 11940
Fleet Appliance
Job Details: 10/15/2024
diagnosis found a razor blade split into multiple pieces stuck in the inner drum and agitator / removed pieces of razor blade for cx
We serviced a
MIELE DISHWASHER
Model G6985SCVI
Near Southampton, NY 11968
Richie
Job Details: 10/15/2024
Replaced right plinth and leveled unit and it tested ok to factory specs
We serviced a
LG REFRIGERATOR
Model LMXC23746D.ASBCNA0
Near Ronkonkoma, NY 11779
Carl
Job Details: 10/15/2024
"Replaced mullion with new. Customer stated no leaks from dispenser since replacement. No further issues with unit, working to factory spec."
We serviced a
AVANTI RANGE
Model DER24P3S
Near Baiting Hollow, NY 11933
Fleet Appliance
Job Details: 10/15/2024
Cx complaint oven does not work / unit is brand new diagnosis display PCB is completely dead / confirmed proper voltage to display / also oven control knob is also dead / need to order and replace both parts / no other defects found with unit / all burners are operating as should / ; ordrng 1 E24F08-190300 (Digital timer) and 1 E24F08-030900 (Digital thermo-controller)
We serviced a
AVANTI FREEZER
Model CFC836Q0WG
Near Nesconset, NY 11767
Carl
Job Details: 10/15/2024
"Customer complaint frost buildup on top of freezer. Upon diag, found doors not sitting properly on case letting an air gap. Also noticed on lower glass door assembly that the gasket is ripped. Ordering both new door assembles. Left unit unplugged as per customer stating the frost builds up and jams sliding doors. ; ordrng 1 Z-CFC83-13 (Top sliding door assembly) and 1 Z-CFC83-14 (Lower sliding door)"
We serviced a
AVANTI RANGE
Model ERU240P3S
Near West Babylon, NY 11704
Fleet Appliance
Job Details: 10/15/2024
"Issue unit isnt heating. Found no issue with elements or wires. Found that unit is receiving 120 across L1 and L2, and 0vac at L1 to N, and 240vac at L2 to N. No access to breaker. Advised they may need a electrician if reseting the breaker doesnt help"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2411NS3A
Near Deer Park, NY 11729
Fleet Appliance
Job Details: 10/15/2024
"Replaced gasket. Tenant pointed out that the spray arm has a hole burnt into it, and stated that he has told Fairfeild of issue. Advised that lower portion of unit wont wash properly with the hole in spray arm. ; ordrng 1 5304517203 (Spary arm)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Deer Park, NY 11729
Fleet Appliance
Job Details: 10/15/2024
Replaced element no further issue with unit found
We serviced a
ELECTROLUX DRYER
Model EFMG627UTTO
Near Huntington, NY 11743
Fleet Appliance
Job Details: 10/15/2024
Issue dryer is leaking. Found steam valve leaking.
We serviced a
LG DISHWASHER
Model LDF6920ST
Near Commack, NY 11725
Fleet Appliance
Job Details: 10/15/2024
Issue door is slamming open. Found broken cable connector causing issue
We serviced a
WHIRLPOOL DRYER
Model WED9600TW0
Near Wainscott, NY 11975
Fleet Appliance
Job Details: 10/15/2024
Cx concerns are unit has F1. Unit has a primary control failure. I unplugged to reset same code. ; ordrng 1 WPW10141671 (Control board)
We serviced a
GE REFRIGERATOR
Model ZIS480NNBII
Near Sagaponack, NY 11962
Richie
Job Details: 10/15/2024
inspected unit and foumd that evap fan had ice buildup on it amd was heavily damaged from hitting panel, I leveled out drain pan to prevent more water dripping down and determined due to rust new fan, blade and fan mount is required. Placing parts on order, follow up required; ordrng 1 WR60X10185 (Fan motor) and 1 WR60X41627 (Evap fan blade) and 1 WR02X11622 (Fan bracket bttm) and 1 WR02X10653 (Upper fan bracket) and 2 WR02X12008 (Fan grommet)s"
We serviced a
WHIRLPOOL DRYER
Model WGD8620HW3
Near Wainscott, NY 11975
Richie
Job Details: 10/15/2024
"I confirmed diagnosis and replaced igniter and ran dryer on time dry high heat with vent unattached amd unit cycled at ~130? F and tested ok to factory specs, I advised cx if issue is persistent to have vents looked at"
We serviced a
SHARP MICROWAVE OVEN
Model SMD2489ES
Near East Hampton, NY 11937
Fleet Appliance
Job Details: 10/15/2024
Installed magnetron and now unit heats to specs.
We serviced a
GE WASHER
Model GFW650SSN4WW
Near East Hampton, NY 11937
Fleet Appliance
Job Details: 10/15/2024
Cx concerns are unit is leaking. I found a debree on door i also adjusted door ring. Tested for leaks now unit is not leaking and running to specs.
We serviced a
KITCHEN AID REFRIGERATOR
Model KUDF204ESB00
Near Sag Harbor, NY 11963
Richie
Job Details: 10/15/2024
"Cx concerns are unit is leaking while ice maker is on and fill line is freezing, I inspected unit and found that fill tube is completely frozen and all other components are working as intended found that there is updated part design for fill tube and a new one is required for repair, placing part on order follow up required; ordrng 1 WP2196157 (Fill tube assy)"
We serviced a
WHIRLPOOL WASHER
Model MVWB765FC3
Near Amagansett, NY 11930
Fleet Appliance
Job Details: 10/15/2024
Cx concerns are unit has a F 5 E2. I found cx using unit when i arrived. I entered test mode and checked error codes. F5e3 is lid lock. Lid lock works. Cleared codes and ran service cycle test. Test passed. Unit runs to specs. Could not recreate problem.
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC704FBS05
Near East Hampton, NY 11937
Fleet Appliance
Job Details: 10/15/2024
Cx concerns are unit has rattling noise. I found the noise from a loose screw on compressor to unit case. I removed screw because compressor had to be moved to secure screw i could not tighten it back in. I tested compressor again and no rattling noise. Unit runs to specs.
We serviced a
JENNAIR MICROWAVE OVEN
Model JMW3430IL02
Near Sag Harbor, NY 11963
Richie
Job Details: 10/15/2024
I confirmed diagnosis and replaced control panel and ran unit through diagnostic mode and unit tested ok to factory spec
We serviced a
WHIRLPOOL WASHER
Model MVWB765FC3
Near Amagansett, NY 11930
Fleet Appliance
Job Details: 10/15/2024
Cx concerns are unit has a F 5 E2. I found cx using unit when i arrived. I entered test mode and checked error codes. F5e3 is lid lock. Lid lock works. Cleared codes and ran service cycle test. Test passed. Unit runs to specs. Could not recreate problem.
We serviced a
GE DISHWASHER
Model PDT145SSL1SS
Near Amagansett, NY 11930
Fleet Appliance
Job Details: 10/15/2024
Cx concerns are unit does not run and led blinks. I put unit in test mode and component test would not run. Door lock switch is bad. Ordering.; ordrng 1 WD01X33217 (Door latch)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFSS2615T
Near Central Islip, NY 11722
Fleet Appliance
Job Details: 10/15/2024
"Issue unit is leaking from the back of unit. Found burnt water line causing leak. used 1 5/16 line (5/16 water line), and 1 PPM0408W (JOHN GUEST 5/16 CONNECTOR) from stock"
We serviced a
GE RANGE
Model CGS980SEM6SS
Near Montauk, NY 11954
Fleet Appliance
Job Details: 10/15/2024
Cx concerns are flame in front left burner is high and different from rest of burners. I found no debree in burner orfice but burner cap is corroded compared to rest. Burner needs cap. ; ordrng 1 WB28K10222 (Cap burner) and 1 WB16K10062 (Burner orifice)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Coram, NY 11727
Carl
Job Details: 10/15/2024
"Customer complaint units lights not turning on. Upon diag, tested harness to check for power. Harness is registering power when cycling door switch. Needs new led lights. Recommending all three led lights. Ordering 3 new lights. ; ordrng 2 WPW10515057 (Led light)s and 1 WPW10515058 (Led lights flat)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ2
Near Wading River, NY 11792
Fleet Appliance
Job Details: 10/15/2024
Cx complaint door falls down again / diagnosis right side hinge / spring is broken / need to replace / will replace both at the same time / no other defects with unit / ordering parts ; ordrng 1 W11712995 (Hinge (LH)) and 1 W11712996 (Hinge (RH))
We serviced a
GE WASHER
Model GUD24GSSM1WW
Near Medford, NY 11763
Carl
Job Details: 10/15/2024
"Customer complaint unit still not spinning. Upon diag, found belt to have come off again. Upon observing belt, it is showing signs of wear. Also cleaned grooves in pulley. Reinstalled belt and tested functions. Unit working to spec but recommending replacing belt. Ordering belt. ; ordrng 1 WE12X27300 (Belt)"
We serviced a
FRIGIDAIRE DISHWASHER
Model LFID2426TF6A
Near Ridge, NY 11961
Fleet Appliance
Job Details: 10/15/2024
Cx complaint unit is making a loud grinding / humming noise / another company was out and couldnt find any issues and left / ran unit through normal cycle and noticed water is siphoning out of machine because drain goes straight through the floor into basement (see photos) advised cx to refer to her installation manual to have a high loop behind unit / advised this installation spot is not ideal / no defects with unit other than water siphoning out from improper drain hose installation.
We serviced a
BOSCH DRYER
Model WTG86400UC/08
Near Bayport, NY 11705
Carl
Job Details: 10/15/2024
"Customer complaint dr error code. Checked over drain pump, was out of spec. Replaced drain pump with stock. Unit working to factory spec, no further issues. ; used 1 00145623 (PUMP CONDEN DRYER) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Miller Place, NY 11764
Fleet Appliance
Job Details: 10/15/2024
Installed new top rack adjuster kit (metal) and tested / showed cx how the new system works / no further defects with unit / all working to factory specs /
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Sag Harbor, NY 11963
Richie
Job Details: 10/15/2024
"Cx concerns are unit is not filling with enough water. I put unit into diagnostic mode and got one error code F6e4 (open float switch), I inspected float switch and found that there was a straw stuck underneath and after removing straw the unit began to fill normally and tested ok to factory specs"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT1835VS3
Near East Islip, NY 11730
Fleet Appliance
Job Details: 10/15/2024
"Issue unit isnt cooling. No issue with fans. Found faulty compressor causing issue, clicking on for a few seconds and grinding clicking off right after pulling 8amps. ; ordrng 1 A19676501 (Filter drier) and 1 5303918884 (Compressor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near East Patchogue, NY 11772
Carl
Job Details: 10/15/2024
"Customer complaint ice maker not working. Upon diag, found water valve turned off. Turned water on, was able to harvest and fill ice maker. Set ice maker to fast ice. No further issues, working to factory spec."
We serviced a
GE REFRIGERATOR
Model ZISB48DYB
Near Smithtown, NY 11787
Fleet Appliance
Job Details: 10/14/2024
"Issue fz is defrosting. Found temp 36. No power to compressor, manually advanced defrost timer and compressor, condenser turned on; compressor is pulling 3amp on start and leveled at 1.3 amps after a few minutes of running. unit has a faulty compressor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ02
Near Sayville, NY 11782
Fleet Appliance
Job Details: 10/14/2024
Replaced door switch no further issue with unit found.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Aquebogue, NY 11931
Richie
Job Details: 10/14/2024
"I confirmed diagnosis amd replaced hub nut but was unable to get washplate off without it cracking at base; ordrng 1 W10752283 (Washplate)"
We serviced a
LG DRYER
Model WKGX201HBA
Near Cutchogue, NY 11935
Richie
Job Details: 10/14/2024
"After inspecting unit I found that flame switch is stuck open and I was able to free it and close it but after cycling dryer again sensor switch got stuck open again, unit is going to need a new sensor a ordrng 1 6501EL3001A (Flame sensor)"
We serviced a
WHIRLPOOL DRYER
Model WED86HEBW0
Near Aquebogue, NY 11931
Richie
Job Details: 10/14/2024
I confirmed diagnosis and replaced control board and thermistor and unit tested ok to factory specs
We serviced a
LG LAUNDRY CENTER
Model WKGX201HBA
Near Cutchogue, NY 11935
Richie
Job Details: 10/14/2024
I confirmed diagnosis from previous visit and replaced blower wheel and unit tested ok to factory specs
We serviced a
KENMORE DRYER
Model 796-91072310
Near Greenport, NY 11944
Richie
Job Details: 10/14/2024
"Cx concerns are unit is not heating, I ran unit on time dry and found that glowbar is not coming on at all, I verified its getting proper voltage and took resistance reading and got ordrng 1 5318EL3001A (Igniter)"
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Westhampton Beach, NY 11978
Fleet Appliance
Job Details: 10/14/2024
"Cx complaint unit spins but does not heat / diagnosis found a shredded belt / all other components look good / installed new belt assy from truck stock (341241) and tested / unit is operating as should to factory specs with no further defects at this time / ; used 1 341241 (BELT, DRUM) from stock"
We serviced a
KITCHEN AID DISHWASHER
Model KDTE204EPA1
Near Westhampton, NY 11977
Fleet Appliance
Job Details: 10/14/2024
Installed new main control board and new soap dispenser and ran unit / unit now operates in all settings and cycles / pro wash now operates as should / unit is working to factory specs with no further defects at this time /
We serviced a
WHIRLPOOL DRYER
Model WGD87HEDW0
Near East Quogue, NY 11942
Fleet Appliance
Job Details: 10/14/2024
Installed new main PCB assy and tested / unit now spins as should and also heats as should to factory specs / no further defects with this unit at this time / job complete
We serviced a
FRIGIDAIRE RANGE
Model FFGF3053LSK
Near Riverhead, NY 11901
Carl
Job Details: 10/14/2024
"Customer complaint burners not working. Upon arrival, only front left burner was not working. Burner had gas flow and spark. Checked over burner cap, was dirty and hole for spark module was clogged. Cleaned burner cap and unclogged hole and burner lit. No other issues with unit, working to factory spec."
We serviced a
KITCHEN AID DISHWASHER
Model KDTE234GPS0
Near Hampton Bays, NY 11946
Fleet Appliance
Job Details: 10/14/2024
Installed new main PCB assy and ran unit through diag / all components are now functioning as should to factory specs / no errors present on unit at this time / job complete
We serviced a
HOTPOINT WASHER
Model HTW240ASK3WS
Near Riverhead, NY 11901
Fleet Appliance
Job Details: 10/14/2024
Cx complaint unit doesnt spin / clothes come out wet / ran unit in diag and retrieved a few errors / one for critical lid lock failure and others for OOB / springs are severely worn out / bouncy / need to replace shocks and also lid lock assy / no other defective components found / ; ordrng 2 WH16X26909 (Rod & spring (left))s and 2 WH16X26908 (Rod & spring (right))s and 1 WH08X37938 (Lid lock service kit)
We serviced a
LG WASH/DRY COMBO
Model WM3488HW
Near Mastic Beach, NY 11951
Fleet Appliance
Job Details: 10/14/2024
Cx complaint unit does not turn on / confirmed proper power to control panel / tried re seating plugs control panel turns on but does not respond to any inputs from any buttons / faulty control / display; ordrng 1 EBR78770639 (Display PCB)
We serviced a
KITCHEN AID DISHWASHER
Model KDTM604KPS1
Near Shoreham, NY 11786
Carl
Job Details: 10/14/2024
"W11524496 from techline. Upon replacing acu, same issue was present. After calling techline and speaking to Joe, he verified that I got the correct kit per service pointer but he gave me a different part number. Needs new acu; ordrng 1 W11524496 (Acu)"
We serviced a
MAYTAG WASHER
Model MVW6230HW0
Near Rocky Point, NY 11778
Carl
Job Details: 10/14/2024
"Customer complaint latch for lock broke. Upon diag, was not able to get lid to lock by tricking mechanism into thinking latch is present. Ordering both latch striker and lid lock; ordrng 1 W11457841 (Striker) and 1 W11700916 (Lid lock)"
We serviced a
BOSCH WASHER
Model WAT28400UC/24
Near Coram, NY 11727
Carl
Job Details: 10/14/2024
Removed drain pump and replaced with old one.
We serviced a
GE DISHWASHER
Model GDT550PYR3FS
Near Coram, NY 11727
Carl
Job Details: 10/14/2024
"Customer complaint ftd code. Upon diag, was not able to get unit to activate drain pump. Upon testing, found faulty drain pump, ordering new. ; ordrng 1 WD19X25461 (Drain pump)"
We serviced a
LG DRYER
Model DLEX3570V
Near Sayville, NY 11782
Richie
Job Details: 10/14/2024
I replaced rollers and idler pulley and delinted dryer and unit tested ok to factory specs
We serviced a
GE WASHER
Model GTWP2000M0WW
Near Blue Point, NY 11715
Fleet Appliance
Job Details: 10/14/2024
Issue knob is stripped. Found that the knob is stripped but washer is still usable. ; ordrng 1 WH01X10310 (Knob)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW01
Near Amityville, NY 11701
Fleet Appliance
Job Details: 10/11/2024
"Issue frost build up in fz found return vents clogged. No issues with door gaskets, found that unit will need the p trap kit. ordrng 1 W11190084 (P trap)"
We serviced a
THERMADOR DISHWASHER
Model DWHD440MFP
Near Manorville, NY 11949
Richie
Job Details: 10/11/2024
"Cx concerns are units upper wash arm fell apart, after inspecting unit I found that upper arm just needed to be clipped back in place and I ran unit through test mode to verify everything else is working ok to factory specs,
We serviced a
WOLF RANGE
Model CG365P/S/LP
Near Port Jefferson, NY 11777
Fleet Appliance
Job Details: 10/11/2024
I installed the spark modules now the burners all light to specs.
We serviced a
WHIRLPOOL DRYER
Model WGD8800YW0
Near West Islip, NY 11795
Fleet Appliance
Job Details: 10/11/2024
Issue unit is making a squealing noise. Found that the noise is coming from the idler pully.