We serviced a
SAMSUNG DISHWASHER
Model DW89R9950UG/AA
Near Shoreham, NY 11786
Tyler S
Job Details: 12/02/2021
Customer concerns unit had error code 5C and would not drain. Found drain pump resistance off by 10 as per Samsung stg. Need to order DD31-00016A
We serviced a
WHIRLPOOL DRYER
Model WED9400SW2
Near Miller Place, NY 11764
Tyler S
Job Details: 12/02/2021
Customer concerns hear squeaking then heard pop now the dryer does not work. Found tensioner pulley missing an arm bent. idler arm W10837240 belt 661570V ; ordrng 1 W10837240 (Idler arm) and 1 661570V (Belt)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPRU19F8RFF
Near Miller Place, NY 11764
Bob D
Job Details: 12/02/2021
"Customers concerns are the refrigerator is not cooling. I replaced the evaporator, heat exchange and filter drier. Refrigerator tested okay to factory specs."
We serviced a
BOSCH WASHER
Model SHP865WD5N/01
Near Coram, NY 11727
Ryan D
Job Details: 12/02/2021
Installed valve and tested unit. Unit is running to factory specs.
We serviced a
DACOR OVEN
Model DTO230S
Near Selden, NY 11784
Ryan D
Job Details: 12/02/2021
Improper install. Unit is bent on bottom in cabinetry and needs to be uninstalled another 9 inches to access board.
We serviced a
BOSCH OVEN
Model HBL5450UC/08
Near Lake Grove, NY 11755
Ryan D
Job Details: 12/02/2021
Complaint: Set-up screen displaying all the time. Diagnosis: display could just be a loose connection.
We serviced a
LG DISHWASHER
Model LDF5545ST
Near Smithtown, NY 11787
Ryan D
Job Details: 12/02/2021
Complaint: Display Goes Crazy. Diagnosis: Opened unit and found defective control. ordrng 1 MEG64438901 (Clip) and 1 AGL75172601 (Control)
We serviced a
LG RANGE
Model LRG3085ST00
Near Port Jefferson Station, NY 11776
Tyler S
Job Details: 12/02/2021
Customer concerns oven is not heating up. Found a bake igniter has no continuity. replaced igniter MEE61841401
We serviced a
DCS RANGE
Model RGT-484-GG-L
Near Farmingville, NY 11738
Ryan D
Job Details: 11/29/2021
"Complaint: No Bake, Griddle, or Bake. Diagnosis: Opened front panel of unit and tightened connections on terminal balcony behind front panel. Griddle and Grill both turned on. Found defective hi limit thermostat.
We serviced a
MAYTAG DRYER
Model MGDE251YG0
Near Sayville, NY 11782
Kenny B
Job Details: 11/29/2021
Broken idler pulley need to order parts; ordrng 1 W10837240 (Idler pulley)
We serviced a
LG DISHWASHER
Model LDT7808SS.ASSESNA
Near Farmingville, NY 11738
Tyler S
Job Details: 11/29/2021
"Customer concern dishes up top were not being washed, found guide assembly Top spinner not spinning. It is seized up. ordrng 1 AEC75117404 (Guide assembly)"
We serviced a
LG WASHER
Model WT7100CW
Near Mount Sinai, NY 11766
Tyler S
Job Details: 11/29/2021
Customer concern is washer is not draining. Found drain pump making noise but not expelling water. Needs drain pump. # AHA75673403 ; ordrng 1 AHA75673404 (Drain pump)
We serviced a
ELECTROLUX REFRIGERATOR
Model EI23BC30KS9A
Near West Islip, NY 11795
Pedrito E
Job Details: 11/29/2021
Customer concerns are ice maker stop making ice. Found that the gears on the ice would skip back when in tried to advance. Replaced ice maker. No issue found with performance.
We serviced a
LG WASHER
Model WT4801CW
Near Bay Shore, NY 11706
Pedrito E
Job Details: 11/29/2021
"Customer concers are washer doesn't turn on at all. Found that unit has proper voltage go to the filter board, and to main board. No issue with power button. Found that main pcb isn't sending voltage out, and the led indicator isn't on even when plugged in. Found faulty main pcb causing issue. Part# EBR75131701 MAIN PCB"
We serviced a
GE WASHER
Model GFW850SPN1RS
Near Great River, NY 11739
Pedrito E
Job Details: 11/29/2021
"Customer concerns are unit trips the gfci outlet if plugged in, but works fine in a regular outlet. Tried running unit is diagnostic mode while plugged into the gfci outlet, trip the outlet when tub had to spin. ordrng 1 WH22X32797 (GFCI service kit) and 1 Wh01x30057 (Lock bar)"
We serviced a
DCS RANGE
Model DCS-RG-364GL-L
Near Farmingville, NY 11738
Ryan D
Job Details: 11/29/2021
Order 2 receptacles, ordrng 2 211346 (Receptacles)s
We serviced a
GE DISHWASHER
Model GDT645SYN3FS
Near Stony Brook, NY 11790
Tyler S
Job Details: 11/29/2021
Customer concerns dishwasher is leaking from bottom. Found drain pump laying on the floor with broken plastic from where it connects to the sump. Also found sump drain pump # WD19X25461
We serviced a
SAMSUNG RANGE
Model NX58R5601SS
Near Setauket- East Setauket, NY 11733
Tyler S
Job Details: 11/29/2021
Customer concerns bake was not igniting but broil was. Found bad bake igniter. Part number for igniter is DG94-01441A will need to order. ; ordrng 1 DG94-01441A (Bake igniter)
We serviced a
SAMSUNG RANGE
Model NX58R9311S
Near Selden, NY 11784
Tyler S
Job Details: 11/29/2021
Customer concern is oven is not heating up wile on bake. Found bake igniter not lighting to Ignite gas. Part number is dg94-01441a (Bake igniter)
We serviced a
GE RANGE
Model JB655Y6KFS
Near Yaphank, NY 11980
Tyler S
Job Details: 11/29/2021
Customer concerns simmer does not work the front two burners only go on hot no matter what temperature you choose.
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW
Near Shirley, NY 11967
Tyler S
Job Details: 11/29/2021
Customer concerns user interface was not registering anything. Replaced UI with new. No change. Put washer in service mode. And tested every button on the UI. They worked properly. When first turning power on UI is stuck and buttons do nothing. Found main board not communicating to UI property. Need to order main board #W11182868.
We serviced a
BOSCH DISHWASHER
Model SHX45P05UC/58
Near Smithtown, NY 11787
Ryan D
Job Details: 11/29/2021
Installed pump and no more grinding noise. Drained into my bucket 3 times and no issues. Unit is running to factory specs.
We serviced a
DACOR OVEN
Model MCS130S
Near Smithtown, NY 11787
Ryan D
Job Details: 11/29/2021
Complaint: Display Not Responding. Diagnosis: Opened unit and found defective touch panel.; ordrng 1 DE81-04986A (Membrane)
We serviced a
WOLF OVEN
Model R364G
Near Dix Hills, NY 11746
Ryan D
Job Details: 11/29/2021
"Installed knob, burner, and igniter and tested unit. Unit is running to factory specs.
We serviced a
ELECTROLUX DRYER
Model EFME617SIW0
Near Setauket- East Setauket, NY 11733
Ryan D
Job Details: 11/29/2021
Complaint: No Spin. Diagnosis: Opened unit and found defective belt.. Installed belt from stock and tested unit. Unit is running to factory specs. used 1 134719300 (Belt)
We serviced a
SUB ZERO REFRIGERATOR
Model 550
Near Setauket- East Setauket, NY 11733
Ryan D
Job Details: 11/29/2021
Silicones drip tray to back of fresh food section and tested unit. Unit is running to factory specs
We serviced a
FISHER & PAYKEL DISHWASHER
Model DD24DTI6
Near Setauket- East Setauket, NY 11733
Ryan D
Job Details: 11/29/2021
Complaint: Not Draining. Opened unit and found worn motor and rotor assembly. Order parts and return to fix unit. ; ordrng 1 528136P (Rotor) and 1 522088 (Motor)
We serviced a
THERMADOR DISHWASHER
Model DWHD650GTR\44
Near Saint James, NY 11780
Ryan D
Job Details: 11/29/2021
Complaint: E 21 Error Code. Diagnosis: Opened unit and checked sump and pump for any obstrctions. Nothing in sump or stuck in pump. used vacuum to vacuum out anything caught in drain line did not find anything. Ran dishwasher draining into bucket and unit is draining fine. Problem residues in PTrap and customer needs to have a plumber out to snake the line.
We serviced a
LG DRYER
Model DLE7200WE
Near Commack, NY 11725
Kenny B
Job Details: 11/29/2021
Customer complaint D 80 code checked out all of vents unit is venting properly fault is with controller need to order parts; ordrng 1 Ebr80198611 (Controler)
We serviced a
ELECTROLUX DRYER
Model EFME627UTT
Near Greenlawn, NY 11740
Kenny B
Job Details: 11/29/2021
"Replaced boards ,,unit faults out
We serviced a
GE LAUNDRY CENTER
Model GUD24ESSMWW
Near Huntington, NY 11743
Kenny B
Job Details: 11/29/2021
Replace door lock unit working to factory specifications no other issues found
We serviced a
LG REFRIGERATOR
Model LMXC23746D
Near Lloyd Harbor, NY 11743
Kenny B
Job Details: 11/29/2021
We serviced a
ELECTROLUX WASHER
Model EFLS627UIW0
Near Oakdale, NY 11769
Pedrito E
Job Details: 11/29/2021
"Customer concerns are washer wont lock, door latch is broken. Found that tye door latch is broken in the switch, the switch won't release the broken pice. Door switch won't unlock. Found broken door latch and fualty door switch; ordrng 1 5304505088 (Door latch) and 1 5304514774 (Door switch)"
We serviced a
AVANTI RANGE
Model ERU240P0W
Near Bellport, NY 11713
Pedrito E
Job Details: 11/29/2021
"Customer concerns are indicator light on range doesn't work. Checked wire connections, Advised that unit is wired correctly and working, but the indicator light is out until those connections are made.
We serviced a
HOT POINT WASHER
Model HTW240ASK1WS
Near Eastport, NY 11941
Pedrito E
Job Details: 11/29/2021
"Customer concern are washer wont go into a spin. Found no issue with unit in diagnostic mode, but when running in a drain and spin with 2 towels spaced evenly, the unit wouldn't go into a spin but just fill up with water. Replaced the lid lock and main pcb.no furrther issues with unit found."
We serviced a
GE WASHER
Model GFW148SSM0WW
Near Smithtown, NY 11787
Tyler S
Job Details: 11/26/2021
Customer concern is UI is unresponsive. Reset the unit. UI works.
We serviced a
GE REFRIGERATOR
Model ZISB48DYB
Near Smithtown, NY 11787
Tyler S
Job Details: 11/26/2021
Customer concerns unit is not getting cold enough. Found compressor case is rotted away. Needs compressor. condenser. And filter dryer.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPRH19D7LF1
Near Shoreham, NY 11786
Kenny B
Job Details: 11/26/2021
Customer complaint leaking found issue to be water in drain line use the steamer cleaned out drain line unit working to factory specifications no other issues found
We serviced a
WHIRLPOOL DRYER
Model WGD6620HC1
Near Port Jefferson Station, NY 11776
Pedrito E
Job Details: 11/26/2021
"Customer concerns are time just runs down and finishes with out dryering the cloths. Issue happened even wetting the moisture sensor during a sensor drying. Replaced the blower thermistor,qnd out housing. Retested the moisture sensor. No issue at the moment."
We serviced a
ELECTROLUX RANGE
Model EW30GS65GS
Near Middle Island, NY 11953
Pedrito E
Job Details: 11/26/2021
"Customer concerns are cabnit wont close properly. Found that when moving the range a trim pice came off. Advised customer that that trim pice wasn't glued on properly, and came off when moving the unit. Drawer is closing correctly."
We serviced a
LG WASHER
Model WT7800CW.ABWEUUS
Near Shirley, NY 11967
Pedrito E
Job Details: 11/26/2021
"Customer concerns are washer wont drain. Found that drain pump isn't running even in diagnostic mode, found no voltage going to drain pump. Replaced main pcb. Found that drain pump isn't moving water, Replaced drain pump because still would drain water after removing obstruction. Use drain pump from truck stock No further issues with unit after repair.
We serviced a
LG DRYER
Model DLEX4000W
Near Mastic, NY 11950
Pedrito E
Job Details: 11/26/2021
"Customer concerns are drum will rotate even if the unit is powered off. Found faulty relay on main pcb causing issue. Replaced main pcb. No further issues with unit found. Unit is performing to factory specs.
We serviced a
GE DISHWASHER
Model DDT595SSJ5SS
Near Mastic, NY 11950
Pedrito E
Job Details: 11/26/2021
"Customer concerns are unit isn't draining. Found that unit isn't moving any water, drain pump has a slight grinding noise. Found no clog in unit. Found faultyy drain pump causing issue. Part# WD19X24829 DRAIN PUMP KIT."
We serviced a
LG WASHER
Model WM4070HWA
Near Mastic Beach, NY 11951
Pedrito E
Job Details: 11/26/2021
"Customer concers are washer just powers off once a cycle starts. Tried running in diagnostic mode, unit would just power off once the motor would start. Found faultyy noise filter or main pcb,
We serviced a
GE DRYER
Model GTD45GASJ2WS
Near Hauppauge, NY 11788
Kenny B
Job Details: 11/26/2021
Replace timer unit working to factory specifications no other issues found
We serviced a
FRIGIDAIRE RANGE
Model FEF326FSE
Near East Patchogue, NY 11772
Tyler S
Job Details: 11/26/2021
Customer concern is clock is working but nothing is warming up. Found terminal block melted and harness melted. order part 5303935271 for terminal block kit. ; ordrng 1 5303935271 (Terminal block kit)
We serviced a
LG LAUNDRY CENTER
Model WM3700HVA
Near Huntington, NY 11743
Tyler S
Job Details: 11/26/2021
"Customer concerns was unit always called for hot water wile it should have been cold water. There laundry room was just re-done, and the plumber reversed the waterlines on the back of the unit. customer is calling his plumber.
We serviced a
FRIGIDAIRE WASHER
Model FAFW4011LW0
Near Halesite, NY 11743
Tyler S
Job Details: 11/26/2021
"Customer concern unit is leaking water from the front. And some controls do not work. Found front bellow boot spring is rusted and broken and small tare in boot. Will need to order clamp and bellow boot. Clamp # 134527100. Bellow boot # 134515300.
We serviced a
SPEEDQUEEN DRYER
Model DR5003WE
Near East Northport, NY 11731
Tyler S
Job Details: 11/26/2021
Customer concern dryer turns on when closing door. Extended tumble light stays lit and theres a loud buzzing. Found stuck relay. Need to order main board.
We serviced a
GE OVEN
Model JKP26G0P1EC
Near Bayport, NY 11705
Kenny B
Job Details: 11/26/2021
Customer complaint f3 code faulty sensor ordrng 1 Wb21x5301 (Sensor)
We serviced a
SAMSUNG DRYER
Model DVG45M550W/A3
Near Bayport, NY 11705
Kenny B
Job Details: 11/26/2021
Customer complaint dryer not drying clothes found to be faulty flame switch ; ordrng 1 Dc32-00008a (Flame switch)
We serviced a
WHIRLPOOL WASHER
Model WGT4027HWO
Near Sayville, NY 11782
Kenny B
Job Details: 11/26/2021
; ordrng 1 W11176112 (Door lock)
We serviced a
LG REFRIGERATOR
Model LFX31925ST/06
Near Holbrook, NY 11741
Kenny B
Job Details: 11/26/2021
Customer complaint dispenser not dispensing ice found issue to be faulty switch in dispenser; ordrng 1 Acq85430201 (Dispenser)
We serviced a
THERMADOR FREEZER
Model n/a
Near Amagansett, NY 11930
Bob D
Job Details: 11/24/2021
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW
Near Medford, NY 11763
Tyler S
Job Details: 11/24/2021
Customer concern is door is locked and door locked light is flashing. Found drain pump clogged. Removed clog and reset washer. Unit is working within factory specs.
We serviced a
WHIRLPOOL DRYER
Model WGD9740
Near Sayville, NY 11782
Tyler S
Job Details: 11/24/2021
Customer concern dryer is squeaking very loudly. Found bad idler pully.. Replaced idler pulley WGD9740. Unit is working to factory specs. ; ordrng 1 WGD9740 (Idle pulley)
We serviced a
VIKING OVEN
Model VDSC5304BSSLP
Near Holtsville, NY 11742
Ryan D
Job Details: 11/24/2021
Installed selector and knob and tested unit. Unit is running to factory specs.
We serviced a
DCS RANGE
Model DCS-RG-364GL-L
Near Farmingville, NY 11738
Ryan D
Job Details: 11/24/2021
"Upon installed hinges, I did not push door in far enough. Reinstalled door and tested unit. Unit is running to factory specs.
We serviced a
BOSCH WASHER
Model SHP865WD5N/01
Near Coram, NY 11727
Ryan D
Job Details: 11/24/2021
Complaint: Leaking. Diagnosis: Opened unit and found defective water inlet valve. ordrng 1 00628334 (Water Valve)
We serviced a
FISHER & PAYKEL DISHWASHER
Model DD603I
Near Nesconset, NY 11767
Ryan D
Job Details: 11/24/2021
"Installed acuater , motor and rotor and tested unit. Unit is running to factory specs.
We serviced a
SAMSUNG DISHWASHER
Model DW80K5050US
Near East Patchogue, NY 11971
Pedrito E
Job Details: 11/24/2021
Customer concerns are still giving LC error code. Found that the unit is leaking from the sump seal on top of the float switch causing causing issue. ; ordrng 1 DD62-00050A (Sump seal)
We serviced a
GE MONOGRAM RANGE
Model ZDP364LRP3SS
Near Smithtown, NY 11787
Ryan D
Job Details: 11/24/2021
"Installed cooling fan and switch and tested unit. Unit had a mouse that chewed wire to relay board as well. Order parts and return to fix unit; ordrng 1 WB19K10061 (Relay Board)"
We serviced a
MIELE MICROWAVE OVEN
Model H4080BM
Near Huntington, NY 11743
Bob D
Job Details: 11/24/2021
We serviced a
GE RANGE
Model JGB870SEF2SS
Near Greenlawn, NY 11740
Ryan D
Job Details: 11/24/2021
Complaint: Not Heating. Diagnosis: Opened unit and found defective control and temperature sensor. Order parts and return to fix unit. ; ordrng 1 WB27X25335 (Control) and 1 WB23X5340 (Sensor)
We serviced a
LG DISHWASHER
Model LDF5545ST.ASTEEUS
Near Huntington Station, NY 11746
Ryan D
Job Details: 11/24/2021
Complaint: CL error code. Diagnosis: CL code is control lock. Showed customer how to set and reset control lock. Tested unit and unit is running to factory specs.
We serviced a
LG WASHER
Model WT7100CW
Near Brookhaven, NY 11719
Pedrito E
Job Details: 11/24/2021
"Customer concerns are washer has a grinding noise. nut of rotor is stripped to order a clutch assembly, in case of damage, and replacement nut.; ordrng 1 1WZZEA4002C (Washer) and 1 AEN74532605 (Clutch assembly) and 1 FAD33190601 (Nut) and 1 4020FA4208J (Nut)"
We serviced a
AVANTI RANGE
Model ERU200P3S
Near Islip, NY 11751
Pedrito E
Job Details: 11/24/2021
Customer has no issue with unit other than pans not sitting even on burner. No further issues with unit.
We serviced a
AVANTI REFRIGERATOR
Model BCA1501SS
Near Babylon, NY 11702
Pedrito E
Job Details: 11/24/2021
"Customer concerns are cooler just turned off and wont turn back on. Found that unit is receiving proper voltage, but isn't sending out voltage to compressor or display board. Part# DG3-1040.1 CONTROL BOARD."
We serviced a
LG LAUNDRY CENTER
Model WM3488HS
Near Amityville, NY 11701
Pedrito E
Job Details: 11/24/2021
Customer concerns are unit doesn't drain. Found faulty drain pump in unit. Replaced drain pump no further issue with unit ; used 1 4681EA2001T (DRAIN PUMP) from stock
We serviced a
LG WASHER
Model WM3488HS
Near Amityville, NY 11701
Pedrito E
Job Details: 11/24/2021
"Customer concerns are unit isn't drying and giving error DHE. Found no issue with heater, thermistor ohmed out correctly. No clog in any of the heater vents.
We serviced a
LG DISHWASHER
Model LDT5665ST
Near Deer Park, NY 11729
Kenny B
Job Details: 11/24/2021
Customer complaints dishwasher not responding to touch pad found issue to be faulty touchpad
We serviced a
ELECTROLUX WASHER
Model EFLS617SIWO
Near Huntington Station, NY 11746
Kenny B
Job Details: 11/24/2021
Replaced water valve unit working to factory specifications no other issues found
We serviced a
AVANTI FREEZER
Model CFC83Q0WG
Near Huntington, NY 11743
Kenny B
Job Details: 11/24/2021
Customer complaint freezer not freezing found issue to be faulty compressor
We serviced a
KITCHEN AID REFRIGERATOR
Model KBF042FTXO4
Near Northport, NY 11768
Kenny B
Job Details: 11/24/2021
Customer complaint refrigerator not cooling freezer less than proper temp found issue to be clog in drain line steamed out drain line
We serviced a
DACOR RANGE
Model HGPR48SNG
Near East Northport, NY 11731
Kenny B
Job Details: 11/24/2021
Replaced thermostat tested unit unit working to factory specifications no other issues found
We serviced a
MIELE MICROWAVE OVEN
Model H4080BM
Near Huntington, NY 11743
Ryan D
Job Details: 11/24/2021
Unit is missing tension springs on bar where door latches connect. Order springs and return to fix unit. ; ordrng 2 5826841 (Tension Springs)s
We serviced a
GE REFRIGERATOR
Model PFS22SISBSS
Near Bayport, NY 11705
Ryan D
Job Details: 11/24/2021
Complainr: No Cold and Toe Kick falling off. Diagnosis: Opened unit and found defective main board and broken toe kick. . Part number is WR55X10942
We serviced a
SAMSUNG DRYER
Model DV45H7000EW/A2
Near Miller Place, NY 11764
Tyler S
Job Details: 11/24/2021
Customer concern unit is not heating. Found element is bad. Also found belt had a lot of cracks. And idler pulley was destroyed. Replaced heat element. Idler pulley and belt. Belt 6602-001655. Idler pully DC93-00634A. Heating element DC97-14486A tested unit and is working to factory specs
We serviced a
SAMSUNG DRYER
Model DVE50M7450W/A3
Near Holtsville, NY 11742
Tyler S
Job Details: 11/23/2021
Customer concerns dryer is not heating. Found faulty heater. Replaced heater element. Part number DC97-14486A. Unit is working within factory specs.; used 1 DC97-14486A (Heater)
We serviced a
ELECTROLUX REFRIGERATOR
Model EI23BC30KS9A
Near West Islip, NY 11795
Pedrito E
Job Details: 11/23/2021
"Customer concerns are ice maker isn't making ice. Tried advancing the ice maker, the face gear turns but skips back constantly and not completing the cycle. Fill tube isn't obstructed. Melted ice in tray, issue continues. Found fualty ice maker. ordrng 1 241798233 (Ice maker)"
We serviced a
SAMSUNG DRYER
Model DVE50M7450W/A3
Near Holtsville, NY 11742
Tyler S
Job Details: 11/23/2021
Customer concern is no heat. Found heat element had no continuity.
We serviced a
BOSCH OVEN
Model HMB5720UC/06
Near Shoreham, NY 11786
Ryan D
Job Details: 11/23/2021
Complaint: No Heat. Diagnosis: unit was on bake the broil element did did not turn off and made oven 580 degrees when bake was set to 325. Unit needs new relay board and hi limit thermostat. Order parts and return to fix unit. ; ordrng 1 12022212 (Relay Board) and 1 00617877 (Hi Limit Thermostat)
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Patchogue, NY 11772
Tyler S
Job Details: 11/23/2021
"customer concern is dryer is squeaking loudly. Found 1 roller was faulty. Replaced roller and unit is working within factory specs. ordrng 1 WPW10314173 (Roller)"
We serviced a
FRIGIDAIRE MICROWAVE OVEN
Model FGMV176NTDB
Near Shoreham, NY 11786
Kenny B
Job Details: 11/23/2021
We serviced a
SAMSUNG DRYER
Model DV400ZWHDW
Near Patchogue, NY 11772
Tyler S
Job Details: 11/23/2021
Customer concern is unit is vibrating. Found Change stuck in the motor and in the blower removed change also found 1 pulley not free spinning as well as the idler pulley not free spinning.Replaced both. Unit is working with in factory specs.; ordrng 1 DC-00634A (Idle pulls) and 1 DE7523 (Pully)
We serviced a
LG RANGE
Model LDG3036ST/01
Near Babylon, NY 11702
Pedrito E
Job Details: 11/23/2021
"Customer concerns are bake isn't getting hot. Found that the bake igniter isn't glowing, has no continuity, or amps.. Replaced bake igniter. No further issues found with unit.; used 1 Mee61841401 (Igniter) from stock"
We serviced a
FISHER & PAYKEL DISHWASHER
Model DD24DDFTX7
Near Port Jefferson, NY 11777
Kenny B
Job Details: 11/23/2021
Need to order dispenser dispenser is leaking; ordrng 1 524887 (Dispenser)
We serviced a
WHIRLPOOL RANGE
Model WFC150MOEW
Near Mount Sinai, NY 11766
Kenny B
Job Details: 11/23/2021
Complaint elements not working unable to verify complaint checked out both elements unit working to factory specifications
We serviced a
FISHER & PAYKEL DISHWASHER
Model DD24DDFTX7
Near Port Jefferson, NY 11777
Kenny B
Job Details: 11/23/2021
Replaced trim for upper and lower dishwasher also replaced dispenser unit working to factory specifications no other issues found
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Port Jefferson Station, NY 11776
Kenny B
Job Details: 11/23/2021
Customer complaint Refrigerator not cooling found issue to be Faulty controller need to order parts; ordrng 1 W10892333 (Cotrol)
We serviced a
KITCHEN AID OVEN
Model KEBS107SSS04
Near East Hampton, NY 11937
Ryan D
Job Details: 11/23/2021
Installed relay board and tested unit. Unit is running to factory specs.
We serviced a
MAYTAG NEPTUNE DRYER
Model MLE2000AYW
Near Quogue, NY 11959
Ryan D
Job Details: 11/23/2021
Complaint: Noise. Diagnosis: Opened unit and found defective rollers. Order parts and return to fix unit. ; ordrng 2 12001541 (Rollers)s
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT1814VW0
Near West Babylon, NY 11704
Pedrito E
Job Details: 11/23/2021
Customer concerns are unit isn't cooling. Found faulty compressor in unit causing issue.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near North Babylon, NY 11703
Pedrito E
Job Details: 11/23/2021
Customer concerns are ice doesn't dispense. Found that the augur motor seized up and wont move by itself or manually. Replaced augur motor. No further issues with unit.
We serviced a
ELECTROLUX REFRIGERATOR
Model EI23BC30KS9A
Near West Islip, NY 11795
Pedrito E
Job Details: 11/23/2021
"Customer concerns are ice maker isn't making ice. Tried advancing the ice maker, the face gear turns but skips back constantly and not completing the cycle. Fill tube isn't obstructed. Melted ice in tray, issue continues. Found faulty ice maker.ordrng 1 241798233 (Ice maker)"
We serviced a
LG WASHER
Model WM4370HKA
Near Islip Terrace, NY 11752
Pedrito E
Job Details: 11/23/2021
Customer concerns are softener isn't being dispensed. Found that the prewash valve is stronger than the main wash valve causing issue. Replaced triple valve assembly. Unit is now dispensing water for the softener. No further issue with unit.
We serviced a
MIELE DISHWASHER
Model G2432 SCU
Near East Quogue, NY 11942
Ryan D
Job Details: 11/23/2021
"Complaint: F-14. Diagnosis: Opened unit and found defective check valve and circulation pump. Part numbers are 10477421 Circulation Pump and 5750095 Check Valve."
We serviced a
SUMMIT REFRIGERATOR
Model SP6DS-2D
Near Westhampton Beach, NY 11978
Ryan D
Job Details: 11/23/2021
Complaint: Turns on cools then doesnt cool. Diagnosis: Opened unit and found defective run and overload relays. ordrng 1 OverloadRelay (Overload Relay) and 1 RunRelay (Run Relay)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAH20
Near Port Jefferson Station, NY 11776
Kenny B
Job Details: 11/23/2021
We serviced a
KENMORE DISHWASHER
Model 66512776k311
Near Saint James, NY 11780
Kenny B
Job Details: 11/23/2021
Customer complaint dishwasher not draining found issue to be faulty pump need to order part; ordrng 1 W10531320 (Pump)