We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near Centereach, NY 11720
John C
Job Details: 04/22/2022
"Customer concern refrigerator frozen food,troubleshooting,I found display in Celsius different temperatures set up Fahrenheit advice customer for the recommended temperature from factory frezzer .0. Refrigerator 37 tested and checked fans ok"
We serviced a
GE DISHWASHER
Model PDW9280J00SS
Near Patchogue, NY 11772
Jesus L
Job Details: 04/22/2022
"Customer concern that door broken. I proceeded to do a visual inspection and found that door hinge arm link broke. ordrng 1 WD14X10009 (Hinge link)"
We serviced a
AVANTI RANGE
Model ERU240P3S
Near Islip, NY 11751
Jesus L
Job Details: 04/22/2022
"Customer concern oven,bake and time clock not working. I proceeded to open up unit and do a visual inspection. Power from the wall checked out good. Bake and broil have continuity. Main pcb is not sending voltage to components. Need to return with main pcb. ordrng 1 E24F03-030900 (Main pcb)"
We serviced a
BOSCH DISHWASHER
Model SL65A703UC/48
Near Port Jefferson Station, NY 11776
Tyler S
Job Details: 04/22/2022
Replaced water inlet valve. Checked for leaks.. unit is working within factory specs.
We serviced a
DCS BARBEQUE
Model BH136RGIN
Near Melville, NY 11747
Bob D
Job Details: 04/22/2022
Replaced knob for the grill and the battery For the spark module . Also instructed customer the griddle on the right side can be replaced with ceramic Heat set
We serviced a
LG REFRIGERATOR
Model LMXS30776D
Near Nesconset, NY 11767
John C
Job Details: 04/22/2022
"Customer concern Ref not cold enough,troubleshooting checked for some Freon leaks ;I found pressure low and high side ok ,frezzer section temp 45 , sweep nitrogen both sides ,pressure system used bubbles solution no leaks , deep vacuum bellow 500 microns,recharge proper amount of refrigerant"
We serviced a
GE RANGE
Model JBS60DK6WW
Near Lindenhurst, NY 11757
Jesus L
Job Details: 04/22/2022
Customer concern right front burner is not working. I replaced burner and tested stove everything is fully functional.
We serviced a
MAYTAG DRYER
Model MED5630HW1
Near Mastic Beach, NY 11951
Jesus L
Job Details: 04/22/2022
"Customer confer drier is not heating. I proceeded to remove cover and found that heater duct element is defective need to return with heater element. heater element part# WP33877747 ordrng 1 WP33877747 (Element)"
We serviced a
GE DRYER
Model DDE7606MALWH
Near Bellport, NY 11713
Jesus L
Job Details: 04/22/2022
"Customer concern dryer has a burnt smell. I proceeded to remove door panel and plugged door switch to trick door and ran a cycle. I found that burnt smell was coming from motor. Motor was struggling to spin. Dryer need motor and blower wheel. , blower wheel part# we161x16
We serviced a
GE REFRIGERATOR
Model GSHL5KGXCCLS
Near Bellport, NY 11713
Jesus L
Job Details: 04/22/2022
Customer concern ref is not cooling and no display on panel. I proceeded to remove panel and found that main pcb was fried.
We serviced a
BOSCH DISHWASHER
Model CHV8PT53UC/05
Near Sagaponack, NY 11968
Ryan D
Job Details: 04/22/2022
"Complaint: Annual Maintenance. Diagnosis: Unit needs to be cleared of soap residue from oversudsing. Unit will be put into diagnostic mode to check all components to machine. Drain Pump, Water Inlet Valve, Recirculation and Wash Pump, and All Electronics. Unit will also have sump and pump vacuumed and cleared of any debris left over from prior usage.
We serviced a
KITCHEN AID DISHWASHER
Model KUDS02SRSS0
Near Mastic, NY 11950
Joe L
Job Details: 04/21/2022
"Customers complaint is machine is noisy (humming)and there is a weird smell coming from unit like something is burning / diagnosed a burnt circulation motor / cx also needs left side top rail and rope for door spring (link) ordrng 1 Wpw10757217 (Circulation motor) and 1 8194001 (Link) and 1 Wpw10247512 (Track left) and 1 Wp8573954 (STOP)"
We serviced a
GE DRYER
Model DBXR463EB1WW
Near Patchogue, NY 11772
Joe L
Job Details: 04/21/2022
Customers complaint is drum does not spin during any cycle / diagnosed a broken belt / replaced belt / cleaned unit and tested unit for proper functions.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2866PF6
Near Greenlawn, NY 11740
Ryan D
Job Details: 04/21/2022
We serviced a
LG REFRIGERATOR
Model LRMVS3006S.ASTCNA0
Near East Islip, NY 11730
Jesus L
Job Details: 04/21/2022
Customer concern refrigerator giving an e15 error. I found loose connection on top of left side door. I reconnected wire harness and e15 disappeared. Refrigerator is fully functional.
We serviced a
FRIGIDAIRE WASHER
Model FFFW5000QWO
Near East Northport, NY 11731
Joe G
Job Details: 04/21/2022
Latch and door switch were broken Unit needs control board. ordrng 1 137208014NH (Control board)
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2418US1A
Near Lake Ronkonkoma, NY 11779
Joe G
Job Details: 04/21/2022
Customer stated spray arm detached. Upon inspection I noticed it detached and fell onto the heating rail. Needs new spray arm. ; ordrng 1 5304517203 (Spray arm)
We serviced a
MAYTAG DRYER
Model MEDB750YW1
Near Patchogue, NY 11772
Joe G
Job Details: 04/21/2022
We serviced a
GE WASHER
Model GTW465ASN2WW
Near Melville, NY 11747
Joe G
Job Details: 04/21/2022
Customer had hot water turned off. Turned hot water on unit. Went over how to use unit. No issues found.
We serviced a
LG WASHER
Model WM3400CW.ABWEVUS
Near Shirley, NY 11967
Joe L
Job Details: 04/21/2022
Customers complaint is that during a normal wash cycle the machine stops washing after about 10 minutes and turns off / diagnosed machine to be overfilling with water (faulty pressure sensor) submitting for parts. ; ordrng 1 Ebf63534901 (Pressure switch assy) and 1 5220fr2006z (Inlet valve assy) and 1 5220FR2006W (Inlet valve assy)
We serviced a
WHIRLPOOL OVEN
Model RB262PXAQ3
Near Huntington Station, NY 11746
Pedrito E
Job Details: 04/21/2022
Customer concerns are units control panel is dead. Resettted the breaker. Issue still persist. Unit is receiving voltage. Oven light does turn on but ui doesn't.ordrng 1 4381514 (Electronic timer)
We serviced a
LG WASHER
Model WM9500HKA
Near Ridge, NY 11961
Joe L
Job Details: 04/21/2022
Diagnosed a bad rotor & stator prior visit / replaced parts and ran machine through a diagnostics test / unit functioning to factory specs.
We serviced a
ULINE ICE MAKER
Model U-BI1215S-00B
Near East Northport, NY 11731
Pedrito E
Job Details: 04/21/2022
Customer concerns are unit isn't making ice. Found faulty thermostat and inlet valve. Replaced thermostat and inlet valve. Advanced ice maker. No further issue with unit.
We serviced a
WHIRLPOOL WASHER
Model MVWC500VW1
Near Holtsville, NY 11742
Pedrito E
Job Details: 04/21/2022
"Customer concerns are washer isn't spinning out cloths correctly leaving water behind. Ran unit with 3 towels, no issue with draining or spinning advised customer of findings.
We serviced a
DCS DISHWASHER
Model DD24DUT7
Near Bay Shore, NY 11706
Pedrito E
Job Details: 04/21/2022
"Customer concers are unit isn't draining and won't end a cycle. Found no leak in unit. Found that top drawer isn't draining water but will wash. Checked the filter, no obstruction. Ran unit 3x no issue with draining. Found that bottom drawer is draining water. Found that unit is installed improperly, the drain hoeses do not have a high point causing water to go back into the unit."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFSS2312TP0
Near East Patchogue, NY 11772
Tyler S
Job Details: 04/21/2022
Customer concern was unit is not dispensing. Found valve for water dispenser is broken gets super hot ordrng 1 242252702 (Water valve)
We serviced a
SAMSUNG WASHER
Model WA45H7000AW/A2
Near Medford, NY 11763
Tyler S
Job Details: 04/21/2022
Replaced suspension rods and tested unit. Unit is working within factory specs.
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW1
Near Hampton Bays, NY 11946
Joe L
Job Details: 04/21/2022
Customers complaint is they got an error code (f3e1) once / she unplugged unit for a day and now its working again / ran machine through diagnostics mode and diagnosed a faulty pressure sensor / submitting for parts ; ordrng 1 W10812423 (Control) and 1 WP353244 (Hose pressure)
We serviced a
KITCHEN AID DISHWASHER
Model KUDU03FTSS0
Near Stony Brook, NY 11790
Tyler S
Job Details: 04/21/2022
"Customer concern is unit is not cleaning good, found chopper to be broken. replaced chopper and tested unit. Unit is working within factory specs. ; used 1 8268383 (Chopper) from stock"
We serviced a
KENMORE WASHER
Model MVWC415EW2
Near Smithtown, NY 11787
Tyler S
Job Details: 04/21/2022
"Customer concern is unit is working. Unit was unplugged, plugged in and tested unit unit is working within factory specs."
We serviced a
FRIGIDAIRE MICROWAVE OVEN
Model FGMO226NUF
Near Brentwood, NY 11717
Jesus L
Job Details: 04/21/2022
Customer concern microwave over heated. I proceeded to open microwave and found inner cavity of the microwave was burnt.
We serviced a
GE REFRIGERATOR
Model PVD28BYNBFS
Near Brentwood, NY 11717
Jesus L
Job Details: 04/21/2022
Customer complaint water not getting cold. I educate customer on how the water gets cold inside the fridge.
We serviced a
LG REFRIGERATOR
Model LMXS30776S
Near Central Islip, NY 11722
Jesus L
Job Details: 04/21/2022
Customer concern display panel and flex zone not working. Replaced door display and flex zone drawer. After repair everything working properly.
We serviced a
LG DRYER
Model DLE3170W.ABWEEUS
Near Hauppauge, NY 11788
Tyler S
Job Details: 04/21/2022
"Customer concern is unit stops after 10 15 minutes. Checked unit. Ran with no rag over sensor bars. Jumped down to 5 minutes. Ran with wet rag over bar did not shut down. Unit is heating properly, found lint filter and lint filter housing cracked see pics, ADQ56656401 lint filter. MCK49049101 cover guide. Will need management to check this ticket out. ; ordrng 1 MCK49049101 (Cover guide) and 1 ADQ56656401 (Lint trap)"
We serviced a
LG REFRIGERATOR
Model LFX25976SW/00
Near Farmingville, NY 11738
Tyler S
Job Details: 04/21/2022
Customer concern is freezer light does not come on. Upon arrival opened freezer and light came on. Checked switch it was okay.
We serviced a
GE REFRIGERATOR
Model CWE23SP2MHS1
Near Melville, NY 11747
Joe G
Job Details: 04/19/2022
Customer stated right side of door not closing all the way. ordrng 1 WR17X13194 (Brscket) and 1 WR72X27074 (Glide support) and 1 WR72X10453 (Glide holder) and 1 WR17X13194 (Bracket slide) and 1 WR72X10452 (Slide lower) and 1 WR72X10451 (Slide lower)
We serviced a
ELECTROLUX REFRIGERATOR
Model EW23BC85KS7
Near Commack, NY 11725
Pedrito E
Job Details: 04/19/2022
"Customer concerns are bottom ice maker isn't working and top ice maker isn't making enough ice. Ran ff ice maker in diagnostic mode, found no issue with unit. Bottom ice maker is skipping back due to teeth being stuck in the ice. Part# 241798233 ice maker"
We serviced a
MAYTAG DRYER
Model SDG4606AWW
Near Bay Shore, NY 11706
John C
Job Details: 04/19/2022
"Customer concern gas dryer dont start up by itself ,troubleshooting ifound faulty motor dr ,amps 9 ,and bad rollers :motor #wp2200376 .Rollers part #. 37001042
We serviced a
GE REFRIGERATOR
Model GNE29GSKSS
Near Bay Shore, NY 11706
John C
Job Details: 04/19/2022
"Customer concern GE,refrigerator refrigerator section not cold , found faulty refrigerator evaporate fan need to replace part # wr60x26866; ordrng 1 Wr60x26866 (Fan dc ff evap)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRSS2323ASO
Near Middle Island, NY 11953
Jesus L
Job Details: 04/19/2022
We serviced a
SHARP MICROWAVE OVEN
Model SMD2470AH
Near Wading River, NY 11792
Joe L
Job Details: 04/19/2022
; ordrng 1 DPNLCB220MRK0 (Control panel)
We serviced a
FRIGIDAIRE RANGE
Model FFEF3048LSM
Near Lake Grove, NY 11755
John C
Job Details: 04/19/2022
"Customer concern large element doesnt work ,troubleshooting customer need new Element part#316291200, and switch infinite part #316436001need to be replace ; ordrng 1 316291200 (Element ,surface,12, 2700 w) and 1 316436001 (Switche ,infinite ,large element)"
We serviced a
FRIGIDAIRE FREEZER
Model LFFH20F3QWG
Near Lake Grove, NY 11755
John C
Job Details: 04/19/2022
"Customer concern freezer not cold ,troubleshooting I found faulty termost, ordrng 1 5304513033 (Control temperature)"
We serviced a
LG REFRIGERATOR
Model LFXS24663S
Near Holtsville, NY 11742
Jesus L
Job Details: 04/19/2022
"Customer concern refrigerator not cooling. Temp on both compartment were 65 degrees. I found no signs of error codes. I found that compressor wont pump Freon In the system. I proceeded to update software on main pcb. I recovered freon from systems I replaced compressor 706 and filter drier. I pressurized system to make sure there was any leaks. used 1 Adh73150210 ( Filter drier), and 1 Tca38151706 ( Compressor 706) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPRU19F8WF1
Near Commack, NY 11725
Pedrito E
Job Details: 04/19/2022
Customer concers are unit isn't cooling. Found that compressor isnt running. Couldn't go into diagnostic mode. Found that unit was in demo mode. Removed demo mode. Compressor turned on. No further issue with unit at the moment.
We serviced a
DACOR OVEN
Model ROV13OB
Near Commack, NY 11725
Pedrito E
Job Details: 04/19/2022
Customer concerns are oven doesn't heat. Found fualty relay on board causing issue.rdrng 1 De81-04993a (Relay board)
We serviced a
LG REFRIGERATOR
Model LFXS26973D/01
Near Flanders, NY 11901
Joe L
Job Details: 04/19/2022
Customers complaint is fridge is not making any ice / diagnosed a bad ice maker ( not dumping ice in bucket) submitting for new ice maker assy ; ordrng 1 AEQ73110226 (Ice maker assy kit)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHT1715LWD
Near Westhampton Beach, NY 11978
Joe L
Job Details: 04/19/2022
Customers complaint is a weird smell coming from both fridge and freezer compartments. Inspected machine top to bottom near compressor and also behind freezer evap no signs of anything causing odors / advised cx to empty refrigerator of all food and drinks and give unit a thorough cleaning / after cleaning to leave doors open for a few days with boxes of baking soda to remove any odors
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Hampton Bays, NY 11946
Joe L
Job Details: 04/19/2022
Customers complaint is during last cycle the water wasnt dispensing and then machine would not shut off without unplugging / retrieved error code F8E1 causing machine to go into pump out mode / cleared mode and entered into a manual diagnostics test and found a faulty cold water valve and faulty hot water valve / submitting for parts. ; ordrng 1 W11168740 (Cold water valve) and 1 W11168743 (Hot water valve)
We serviced a
FRIGIDAIRE DRYER
Model GLEH1642DS1
Near Remsenburg-Speonk, NY 11972
Joe L
Job Details: 04/19/2022
Installed dryer maintenance kit and tested units functions and for any more noises
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2418US1A
Near Mastic Beach, NY 11951
Joe L
Job Details: 04/19/2022
Customers complaint is dishwasher does not drain / no other issues according to customer. Ran machine through test cycle and diagnosed a faulty drain pump / submitting for parts. ; ordrng 1 A00126401 (Drain pump assy)
We serviced a
ELECTROLUX WASHER
Model EWFLS65IRR0
Near Saint James, NY 11780
Pedrito E
Job Details: 04/19/2022
Customer concerns are unit isn't draining. Replaced drain pump. No further issue with unit. used 1 137221600 (Drain pump) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPRU19F8WF3
Near Great River, NY 11739
Pedrito E
Job Details: 04/19/2022
"Customer concern are unit is leaking from behind the unit. Found that the drain pan is overflowing with water. Part# 242220129 filter outlet hose, 242220130 filter inlet hose."
We serviced a
FRIGIDAIRE RANGE
Model FCRG3052ASC
Near East Islip, NY 11730
Pedrito E
Job Details: 04/19/2022
"Customer concers are bake doesn't heat. Board is sending voltage to bake. Found open igniter. Replaced igniter. Found that igniter isn't receiving voltage. found that the safety valve is fualty causing issue. ordrng 1 316572800 (Safety valve), used 1 5303935066 (Igniter) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814TBJ
Near West Babylon, NY 11704
Pedrito E
Job Details: 04/19/2022
"Customer concerns are ff section isn't cooling, and ice maker isnt working. Found air vent obstructed by ice, and fz evaporator covered in frost. Advanced timer to defrost. Found fualty Defrost timer not sending voltage to heater. Found valve not plugged in. ordrng 1 241705102 (Defrost timer) and 1 5303918634 (Thermostat kit)"
We serviced a
LG REFRIGERATOR
Model LRFXS2503S.ASTCNA0
Near Port Jefferson, NY 11777
Jesus L
Job Details: 04/19/2022
Customer concern refrigerator wasnt cooling with a CL error code. I replaced compressor and evap pressurized system and bubble test unit to make sure that there was any signs of leaks. I vacuum system for 20 mins and added 2.01 oz of r600. I explain customer to wait until 24hr for refrigerator to reach temp.
We serviced a
LG WASHER
Model WM3570HVA
Near Bridgehampton, NY 11932
Ryan D
Job Details: 04/19/2022
"Complain: Annual Maintenance. Diagnosis: Proceeded to put unit into diagnostic mode. Low speed spin reached 500 RPMs and checked okay. High Speed spin reached 1,150 RPMs and checked okay. All solenoids on hot and cold water valve checked okay with no leaks. Wash Cycle Tested okay. Recirculation Pump is circulating water okay. Cleared drain catch and drain pump checked okay.
We serviced a
GE MICROWAVE OVEN
Model PVM9179SK6SS
Near Smithtown, NY 11787
Joe G
Job Details: 04/19/2022
Customer states fan isnt sucking too much air into unit. NO problems found
We serviced a
WHIRLPOOL WASHER
Model WFW87HEDC1
Near Coram, NY 11727
Joe G
Job Details: 04/19/2022
Customer states when turning on unit it shuts itself right off. Found a f7/e3 eror communication error ACU-ui. In plugged control panel and replugged in and issue went away. No problems after reset. Ran service mode again and no new error codes populated from unit. Unit runs properly
We serviced a
WHIRLPOOL RANGE
Model WFE540H0AS1
Near Yaphank, NY 11980
Joe G
Job Details: 04/19/2022
Handle was broken. Removed handle and replaced with new one and screw for right hand side. Unit fixed
We serviced a
LG REFRIGERATOR
Model LMXS30776D
Near Nesconset, NY 11767
John C
Job Details: 04/14/2022
We serviced a
FRIGIDAIRE RANGE
Model FGEF306TMFA
Near Holbrook, NY 11741
John C
Job Details: 04/14/2022
"Customer concern R,L ,glass cooktop burner element dont work properly,troubleshooting I found faulty element ,replaced radiant element part#316282000 ,tested operation ok
We serviced a
SAMSUNG REFRIGERATOR
Model RF263BEAESR/AA
Near Kings Park, NY 11754
John C
Job Details: 04/14/2022
"Customer concern still cant dispense ice ,troubleshooting i found faulty ice maker ,need to be replace part #DA97-12317A. Need clear silicone ; ordrng 1 Da97-12317A (Ice maker)"
We serviced a
KITCHEN AID DISHWASHER
Model KUDD01DPPA0
Near Westhampton Beach, NY 11978
Ryan D
Job Details: 04/14/2022
Installed (2) rotors and tested unit. Unit is running to factory specifications
We serviced a
VIKING REFRIGERATOR
Model VCSB4238K
Near Westhampton Beach, NY 11978
Ryan D
Job Details: 04/14/2022
Installed valve and tested unit. Unit is running to factory specs.
We serviced a
MIELE DISHWASHER
Model G1472SCVi
Near East Quogue, NY 11942
Ryan D
Job Details: 04/14/2022
Installed check valve and tested unit. Unit is running to factory specifications.
We serviced a
ELECTROLUX WASHER
Model EFLS627UTT1
Near Huntington, NY 11743
Joe G
Job Details: 04/14/2022
Customer stated no hot water. Entered setvice mode. Went to hot water test and got error E F4 for flow meter is not running when when valves are driven flow meter plug on hot water wasnt connected. Plugged in. Hot water works. Ran service mode test cycling and cleared code. No parts needed
We serviced a
GE DISHWASHER
Model PDT845SSJ2SS
Near Commack, NY 11725
Joe G
Job Details: 04/14/2022
Customer stated new door was installed but was dented. Customer has New door and control panel for me to install.
We serviced a
AVANTI RANGE
Model DER20P3S
Near West Babylon, NY 11704
Joe G
Job Details: 04/14/2022
Customer stated oven was not lighting. Unit is working and heating up fine. Check volts on l1 and L2. Both getting 120 and together 240. Unit temp is correct. Set oven for 350 and temp on metered was 350-355 degrees. Oven working to spec
We serviced a
GE WASHER
Model GTUN275EM0WW
Near Holtsville, NY 11742
Jesus L
Job Details: 04/14/2022
Customer concern washer wasnt spinning or draining. I proceeded to run a cycle and also ran a diagnostic test everything passed. Found no signs of error codes. Washer is working properly
We serviced a
GE REFRIGERATOR
Model PS123MGMB BB
Near Blue Point, NY 11715
Jesus L
Job Details: 04/14/2022
"Customer concern freezer not cooling. I found frost behind freezer wall panel. I removed wall panel and found ice build up on the coils. I defrosted freezer coils found as bad defrost sensor due to broken wire nut and bad main pcb not sending voltage to heater. ordrng 1 WR50X10068 (Defrost senor) and 1 Wrr55x10942 (Main pcb)"
We serviced a
LG REFRIGERATOR
Model LRFXS2503S.ASTCNA0
Near Port Jefferson, NY 11777
Jesus L
Job Details: 04/14/2022
Customer concern refrigerator not cooling. I couldnt update softer to main pcb spoke to LG agent tony and he told me software must be updated to 8.13v for the meantime I replace compressor and filter drier. Need to return and update main pcb and install freezer evap.; saved tckt
We serviced a
THOR RANGE
Model LRG3601U
Near Amityville, NY 11701
Pedrito E
Job Details: 04/14/2022
Customer concers are bake doesn't heat. Found that the bake igniter shorted out causing issue. Replaced igniter. No further issue with unit used 1 0000 (Igniter) from stock
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHC2331PFAA
Near Huntington Station, NY 11746
Pedrito E
Job Details: 04/14/2022
"Customer concerns are unit sounds like a hammer and water isn't flowing as before. While retesting unit, unit started to work to factory specs. Didnt replaced valve since unit is working to factory specs. N
We serviced a
WHIRLPOOL WASHER
Model GHW9150PW3
Near Huntington Station, NY 11746
Pedrito E
Job Details: 04/14/2022
Customer concers are unit won't drain. Unit was filled with water. Ran in a drain and spin. No issue with unit draining. Filled unkt 3x and had it drai. No further issue with unit.
We serviced a
ELECTROLUX DRYER
Model EFM627UTT0
Near Dix Hills, NY 11746
Pedrito E
Job Details: 04/14/2022
"Customer concers is dryer started to leak and flooded room, not drying cloths. Found that the moment the water is turned back on for the unit it starts to spary water. Found that steam valve is stuck open. Replaced valve. No issue with unit.
We serviced a
SAMSUNG REFRIGERATOR
Model RF4287HARS/XAA
Near Patchogue, NY 11772
Joe L
Job Details: 04/14/2022
Customers complaint is ice maker is still not making any ice / freezer is also not getting cold now / ran machine through force freeze and confirmed frost pattern in freezer evap and operation of both freezer fans / diagnosed a bad temp sensor in freezer with Samsung tech support.
We serviced a
GE DISHWASHER
Model PDT715SYN2FS
Near Dix Hills, NY 11746
Pedrito E
Job Details: 04/14/2022
Customer concerns are unit is just flashing lights and wont start a cycle. Resetted breaker. Ran unit is a rinse. No further issue with unit.
We serviced a
SUMMIT WINE COOLER
Model SWC1535B
Near Commack, NY 11725
Pedrito E
Job Details: 04/14/2022
Customer concerns are unit isn't cooling. Found that compressor is pulling 1- .9amps. Found that compressor is over heating causing cooling issue.
We serviced a
THERMADOR DISHWASHER
Model DWHD870WFP/01
Near Wading River, NY 11792
Ryan D
Job Details: 04/14/2022
Installed display module and tested unit. Unit is running to factory specs.
We serviced a
WHIRLPOOL RANGE
Model WFE770H0FZ2
Near Hauppauge, NY 11788
Tyler S
Job Details: 04/14/2022
Replaced main harness tested unit unit is working within factory specs.
We serviced a
GE REFRIGERATOR
Model GFE24JSKFFSS
Near Farmingville, NY 11738
Tyler S
Job Details: 04/14/2022
"customer concern unit is leaking water, found water line cracked. Advised customer to call plumber. Shut water off from basement.
We serviced a
ELECTROLUX DISHWASHER
Model EI24ID81SS3A
Near Setauket- East Setauket, NY 11733
Tyler S
Job Details: 04/14/2022
Customer concern is unit is humming and not working. Pulled power to the unit. Unit turned on drained and ran a cycle. Found no issues with unit.
We serviced a
FABER RANGEHOOD
Model STRTIS36SSNB
Near Bohemia, NY 11716
Pedrito E
Job Details: 04/14/2022
Customer concers are 2 lights aren't working. Found that the wires for the 2 lights was broken. Repaired wire. All found lights now turn on. No further issue with unit
We serviced a
WOLF RANGE
Model DF304
Near East Patchogue, NY 11729
Ryan D
Job Details: 04/14/2022
Complaint: Oven shuts down intermittently. Diagnosis: Opened unit and found defective switch assembly. QOrder part and return to fix unit. ; ordrng 1 829332 (Selector Switch)
We serviced a
LG RANGE
Model LRE3061BD
Near Middle Island, NY 11953
Joe L
Job Details: 04/14/2022
Replaced relay PCB and temp sensor and also reconnected burnt wire to broiler element / ran machine through broil and also through regular bake with thermal coupler to ensure proper operating temperatures / unit working to factory specs.
We serviced a
WHIRLPOOL DRYER
Model WED8000DW3
Near Riverhead, NY 11901
Joe L
Job Details: 04/14/2022
diagnosed a bad motor and heater assy and also rollers/ machine is packed full of lint / advised cx to leave unplugged do not use machine ; ordrng 1 W11105178 (Motor) and 6 WPW10314173 (Rollers)s and 1 W11025156 (Heater)"
We serviced a
FRIGIDAIRE RANGE
Model GCRE3060AFF
Near Hampton Bays, NY 11946
Joe L
Job Details: 04/14/2022
Customers complaint is keypad does not work and back left burner does not work / replaced control panel and back left surface element ( customer supplied)
We serviced a
GE WASHER
Model GFW550SSN1WW
Near East Islip, NY 11730
Pedrito E
Job Details: 04/14/2022
Customer concerns are unit isn't spinning out cloths. Found fualty motor assembly. Replaced motor assembly. Ran in diagnostic mode. No further issue with spinning.
We serviced a
WHIRLPOOL WASHER
Model WTW5530SQ0
Near Yaphank, NY 11980
Tyler S
Job Details: 04/14/2022
Replaced drain hose and tested unit. Unit is working within factory specs.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPUI1888LF2
Near Bayport, NY 11705
Tyler S
Job Details: 04/14/2022
"Customer concern unit is not making ice. Makes giant ice block in catch, found ice maker not turning ice out. Keeps shooting water in and over flowing into catch , replaced icemaker tested for operation unit is working within factory specs.; used 1 241798231 (Ice maker) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW8500DC3
Near Manorville, NY 11949
Joe L
Job Details: 04/14/2022
Customers complaint is during any wash cycle machine is unbearably loud. Ran machine through test cycle and could hear a very loud bearing noise like airplane taking off / replaced gearcase and ran machine through test cycle no more noises / working to factory specs.
We serviced a
FRIGIDAIRE FREEZER
Model GLFC1526FWC
Near Mastic Beach, NY 11951
Jesus L
Job Details: 04/14/2022
We serviced a
KITCHEN AID DISHWASHER
Model KUDS03FTSS0
Near Sayville, NY 11782
Ryan D
Job Details: 04/14/2022
Complaint: Leaking. Diagnosis: Opened unit and found seal between motor and sump rusted and causing leak. Q. Order part and return to fix unit. ; ordrng 1 WPW10780877 (Sump Assembly)
We serviced a
GE DISHWASHER
Model gdt655ssj5ss
Near Nesconset, NY 11767
Joe G
Job Details: 04/13/2022
ordrng 1 WD21X23462 (UI board)
We serviced a
GE REFRIGERATOR
Model TFX20JRXDAA
Near Brentwood, NY 11717
Joe G
Job Details: 04/13/2022
"Customer customer stated doors are getting hot, but they werent hot when I was present. Also complained of a sound coming from unit, but all sounds are. advised customer to clean grate in back with vacuum and to clean the front out as well more often. No issues found
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2418US1A
Near Lake Ronkonkoma, NY 11779
Joe G
Job Details: 04/13/2022
Unit not turning on.. Need for switch as ordrng 1 5304516818 (Latch)
We serviced a
SAMSUNG REFRIGERATOR
Model RF22K9581SR/AA
Near Babylon, NY 11702
Jesus L
Job Details: 04/13/2022
"Customer concern freezer is not cooling. I found fresh food compartment At 37, freezer 51 and flex zone on -5. Pressure lo side 0 hi side 100. 4 way valve cap tub that send Freon to freezer is restricted , need to flush out system and return with 4 way valve and drier.; ordrng 1 DA62-04617B (Step valve) and 1 Adh73150210 (Drier)"
We serviced a
LG REFRIGERATOR
Model LMXS30776D
Near Nesconset, NY 11767
John C
Job Details: 04/13/2022
We serviced a
WHIRLPOOL WASHER
Model WTW7500GW2
Near Middle Island, NY 11953
Tyler S
Job Details: 04/13/2022
"Customer concern unit is not draining and restarting, found drain pump to have voltage to it and humming but not spinning needs drain pump W10876600; ordrng 1 W10876600 (Drain pump)"