Near Central Islip, NY 11722
Paul D
Job Details: 02/14/2020
RANGE AVANTI ERU200P0W Customer front right burner not heating,I found the problem to be the burner element not in the block receptical properly adjusted tested now working to factory specs"
Near Bayport, NY 11705
Kenny B
Job Details: 02/14/2020
DISHWASHER SAMSUNG DW80F600 "Customer complaint leaking found issue gasket, dd62-00043a"
Near Patchogue, NY 11772
Kenny B
Job Details: 02/14/2020
WASHER GE WB8R3140G2WW Customer complaint broken timer wh12x10350 timer
Near Brookhaven, NY 11719
Bob D
Job Details: 02/14/2020
REFRIGERATOR LG LFXS24663S Refrigerator is not cold. I replaced the compressor and filter drier. Refrigerator tested okay to factory specs.
Near Westhampton, NY 11977
Paul D
Job Details: 02/14/2020
REFRIGERATOR LG LFXC24726S/03 "Customers concern was refrigerator had stopped cooling, but he rebooted and it is working now, I found the f/f section of the unit at 34’ and the freezer at 2’ put in test all fans working, good frost pattern on evaporator refrigerator is working to factory specs at this time."
Near Dix Hills, NY 11746
Kenny B
Job Details: 02/14/2020
RANGE LG LSSE3026ST Spoke to Todd tech support need fan ; ordrng 1 MDG62882901 (FAN)
Near Huntington Station, NY 11746
Kenny B
Job Details: 02/14/2020
RANGE AVANTI GR2011CW Customer complaint bake and broil not working customer was not pressing in bake knob long enough for thermo to heat up showed customer working tested running to factory specs
Near Centerport, NY 11721
Kenny B
Job Details: 02/14/2020
WASHER KENMORE 41742142100 Customer complaint leaking found leaking pump hose order part. ; ordrng 1 1317844700 (PUMP HOSE)
Near Northport, NY 11768
Kenny B
Job Details: 02/14/2020
REFRIGERATOR LG LFXS29766S/00 "Customer complaint intermittent noise found issue with compressor inlet rubbing against back panel ,moved inlet and dryer tube ,showed customer no more noise running to factory specs"
Near Greenlawn, NY 11740
Kenny B
Job Details: 02/14/2020
DRYER LG DLE7200WE Customer complaint vibration noise found issue with dryer vent tube reseated tube showed customer ran unit no other issues running to factory specs
Near Mastic, NY 11950
Paul D
Job Details: 02/14/2020
DISHWASHER KENMORE 6651664992 "Customers concern was dishwasher needs drain hose and water supply line
Near Mastic, NY 11950
Paul D
Job Details: 02/14/2020
MICROWAVE GE JVM7195SF1SS "Customers concern is microwave not heating, found a few problems with this unit will need the magnetron, capacitor and diode, I will order parts needed for repair now.; ordrng 1 WB27X10011 (CAP,) and 1 WB27X11079 (MAGNETRON ) and 1 WB27X1160 (DIODE )"
Near Brentwood, NY 11717
Paul D
Job Details: 02/14/2020
DISHWASHER LG LDT7797ST.ASTEEUS Installed new main board and user interface/ control panel tested now working to factory specs
Near Selden, NY 11784
Paul D
Job Details: 02/14/2020
DISHWASHER LG LDF5545WW.ABWEEUS Installed new drain pump and wash pump tested now working to factory specs
Near Medford, NY 11763
Kenny B
Job Details: 02/14/2020
REFRIGERATOR LG LFX29766S/01 "Customer complaint broken handle ,,,found screw loose in handle tittened screw showed customer working tested to factory specifications no other issues
Near East Quogue, NY 11942
Kenny B
Job Details: 02/14/2020
WASHER LG WM2455HG "Customer complaint drum not spinning, found broken bearing,
Near Lake Ronkonkoma, NY 11779
Kenny B
Job Details: 02/14/2020
RANGE ELECTROLUX EW3LDF65GSK Replaced relay board tested unit many times unit working to factory specifications no other issues found
Near Riverhead, NY 11901
Paul D
Job Details: 02/14/2020
DISHWASHER LG LDT7797BM "Customers concern was control panel not responding again, I found a loose connection on the main board adjusted tightened tested times now working to factory specs"
Near Riverhead, NY 11901
Paul D
Job Details: 02/14/2020
RANGE LG LSD4913ST/00 "Customers concern was rear right burner hot when not in use no flame, I tested normal heat gas shuts down fully when burner switch is turned off no leaks detected, custom had his plumber do gas conversion he is to contact him about that, couldn’t duplicate problem, working to factory specs"
Near Sayville, NY 11782
Kenny B
Job Details: 02/14/2020
REFRIGERATOR SAMSUNG RF263AERS/XAA Customer complaint no cool freezer found faulty board main control board need to order part; ordrng 1 DA41-00614F (BOARD)
Near Holbrook, NY 11741
Paul D
Job Details: 02/13/2020
DRYER ELECTROLUX EIGD55HIW2 "Customers is dryer taking to long to dry, I found the problem to be a venting issue customer to call dryer vent wizard."
Near Sayville, NY 11782
Kenny B
Job Details: 02/13/2020
DISHWASHER FRIGIDAIRE DGHD2433KF1 No issue found
Near Patchogue, NY 11772
Kenny B
Job Details: 02/13/2020
REFRIGERATOR SAMSUNG RF-4287-S Customer complaint very little water pressure customer needs to get a new filter and if that does not fix it needs to fix the water line to refrigerator
Near Dix Hills, NY 11746
Kenny B
Job Details: 02/13/2020
WASHER LG WM2455HW Replaced valve showed customer working tested good no leaks customer
Near West Babylon, NY 11704
Paul D
Job Details: 02/13/2020
RANGE LG LSSE3026ST/00 Installed two new inner glass door panels now to factory specs
Near Deer Park, NY 11729
Paul D
Job Details: 02/13/2020
RANGE AVANTI GRO20P0W "Customers concern was stovetop burners not igniting, tests and found the problem to be the customer had aluminum foil all around the burners and the spark was arching on this I removed and explained to customer cannot do this tested now working to factory specs"
Near Mount Sinai, NY 11766
Paul D
Job Details: 02/13/2020
DISHWASHER LG LDT7797BD.ABDEEUS Installed new control panel tested now working to factory specs
Near Central Islip, NY 11722
Paul D
Job Details: 02/13/2020
REFRIGERATOR LG LRFVC2406S/00 "Customers concerns were noise coming from refrigerator, and freezer door handle loose, I tightened door handle, put unit in test all fans working to factory specs, good frost pattern couldn’t duplicate problem"
Near Lindenhurst, NY 11757
Bob D
Job Details: 02/13/2020
REFRIGERATOR LG LFXS30726S/02 Refrigerator is not cold. Replaced compressor and filter drier. Refrigerator tested okay to factory specs.
Near Smithtown, NY 11787
Bob D
Job Details: 02/13/2020
REFRIGERATOR LG LFXC24726S/02 Refrigerator is not cold. Replaced compressor and filter drier. Refrigerator tested okay to factory specs.
Near Sayville, NY 11782
Bob D
Job Details: 02/13/2020
WASHER GE GTW680BSJ3WS Found a off balance failire code. Reset computer and cleared codes. Washer tested okay to factory specs.
Near Brookhaven, NY 11719
Kenny B
Job Details: 02/13/2020
WASHER LG WM3670HWA "Customer complaint Leaking issue to be drain hose not installed correctly Customer will install drain hose
Near Northport, NY 11768
Kenny B
Job Details: 02/13/2020
WASHER LG WT7100CW "Customer complaints of unit shuts off intermittently check voltage at outlet and unit If outlet and unit voltage customer has a faulty board ,Customer has faulity board volts at unit need to order part; ordrng 1 EBR86283101 (BOARD)"
Near Kings Park, NY 11754
Kenny B
Job Details: 02/13/2020
REFRIGERATOR FRIGIDAIRE FGHB2844LFD need ice maker kit ; ordrng 1 5303918650 (KIT)
Near Saint James, NY 11780
Paul D
Job Details: 02/13/2020
RANGE LG LUTD4919SN/00 "Customers concern is oven knob broken off I installed all parts knob wouldn’t turn, IWILL NEED TO RETURN WHEN I CAN GET TECHNICAL SUPPORT.;"
Near Holtsville, NY 11742
Kenny B
Job Details: 02/13/2020
DRYER WHIRLPOOL LER6646BW2 "Customer complaint no heat, getting unit heater opened no ohms reading bad heater ordrng 1 279838 (HEATER ELEMENT)"
Near West Sayville, NY 11796
Ryan D
Job Details: 02/09/2020
DISHWASHER SAMSUNG DO 80K505OUS/AA-01 Complaint: Unit does not power on. Diagnosis: Tested power to control board and it is getting it. unit needs new touch pad. Order parts and return to fix unit. ; ordrng 1 DD82-01338B (CONTROL BOARD)
Near West Islip, NY 11795
Ryan D
Job Details: 02/09/2020
DISHWASHER BOSCH SHX6AP05UC/04 Complaint: interface not responding. Diagnosis: Unit needs new control panel. Order parts and return to fix unit. ; ordrng 1 00675103 (CONTROL PANEL)
Near Manorville, NY 11949
Kenny B
Job Details: 02/09/2020
WASHER LG WM3570HWA Customer complaint leaking took unit apart found leaking water valve
Near Brentwood, NY 11717
Ryan D
Job Details: 02/09/2020
RANGE TAPPAN TEF354BCDB "Complaint: No bake. Diagnosis: Tested continuity to bake element. Unit needs new bake element. Order parts and return to fix unit. ordrng 1 316075103 (element,bake)"
Near Lindenhurst, NY 11757
Ryan D
Job Details: 02/09/2020
WASHER LG WM3001HPA Complaint: Power button jammed. Diagnosis: Opened up top panel of unit and adjusted power button. Tested unit and unit is running to factory specs.
Near North Babylon, NY 11703
Ryan D
Job Details: 02/09/2020
REFRIGERATOR FRIGIDAIRE FGHB2866PFJA Installed ice maker and tested unit. Unit is running to factory specs.
Near Coram, NY 11727
Kenny B
Job Details: 02/09/2020
WASHER LG WM3670HWA Replace bearings and tub and shocks showed customer unit working no other issues found
Near Selden, NY 11784
Kenny B
Job Details: 02/09/2020
REFRIGERATOR SAMSUNG RF23HCEDBSR Customer point noise when Taqueria customer had said noise I disappeared unable to verify noise I checked refrigerator town refrigerator tap 38° as on display no problem found running to factory specifications
Near Holbrook, NY 11741
Kenny B
Job Details: 02/09/2020
DISHWASHER LG LDF7551ST "Customers complaint is not draining found the problem to be bad pump abq7350304 pump"
Near Coram, NY 11727
Bob D
Job Details: 02/09/2020
WASHER LG WM3670HWA Replaced rear bearing on washer. Washer tested okay to factory specs
Near Setauket- East Setauket, NY 11733
Bob D
Job Details: 02/09/2020
OVEN DACOR MORS230S Repaired wiring from control board to upper oven bake element. Unit tested okay to factory specs.
Near Wading River, NY 11792
Bob D
Job Details: 02/09/2020
REFRIGERATOR LG LFXS30726S/02 Refrigerator not cold. Replaced refrigerator compressor and filter drier. Refrigerator tested okay to factory specs.
Near Copiague, NY 11726
Kenny B
Job Details: 02/08/2020
DRYER ELECTROLUX EIMGD55IIW2 "Customer complaint drum not spinning, faulty motor ,part 134693302 motor"
Near Medford, NY 11763
Paul D
Job Details: 02/08/2020
REFRIGERATOR LG LSXS26366S/02 Installed new main board tested now working to factory specs
Near Lindenhurst, NY 11757
Paul D
Job Details: 02/08/2020
REFRIGERATOR LG LMXC23746D/00 Installed two fresh food doors tested now working to factory specs
Near West Babylon, NY 11704
Kenny B
Job Details: 02/08/2020
RANGEHOOD FRIGIDAIRE FHWC3055LS Replaced fan motor showed customer working working to factory specifications no other issues found
Near Remsenburg-Speonk, NY 11960
Ryan D
Job Details: 02/08/2020
RANGE WOLF DF366-LP "Installed hinge, Hydraulic hinge, and logo. Unit is running to factory specs.
Near Commack, NY 11725
Paul D
Job Details: 02/08/2020
REFRIGERATOR LG LMXS30746S.ASTCNA0 "Installed new f/f doors tested and inspected working to factory specs,
Near East Quogue, NY 11942
Ryan D
Job Details: 02/08/2020
RANGE DCS WOSV30 Complaint: No bake or convection bake. Diagnosis: Units convection bake element does not have continuity and needs to be replaced. Order parts and return to fix unit. ; ordrng 1 547680 (element fan ego 20.4)
Near Westhampton Beach, NY 11978
Ryan D
Job Details: 02/08/2020
WASHER MIELE WILL GET Complaint: Unit leaks from door. Diagnosis: Put unit into diagnostic mode and found a bad pressure switch. Unit does not stop filling. 03028191 is part number if they decide to repair.
Near Cutchogue, NY 11935
Ryan D
Job Details: 02/08/2020
OVEN WOLF S030F/S Complaint: Oven beeping constantly. Diagnosis: Spoke to Frank from tech line and found that this unit has a ground wire kit that was installed to main board for intermittent beeping.817740 is part if she decides to fix unit.
Near Hampton Bays, NY 11946
Ryan D
Job Details: 02/08/2020
RANGEHOOD ZEPHYR AK8200AS Reset main control board. Secured connection to user interface. Unit is now working properly
Near Hampton Bays, NY 11946
Bob D
Job Details: 02/08/2020
REFRIGERATOR LG LMXS30776S/03 Replaced refrigerator compressor and filter drier. Refrigerator tested okay to factory specs.
Near Riverhead, NY 11901
Ryan D
Job Details: 02/08/2020
REFRIGERATOR ULINE U-1075BEVS-00 "Complaint: No cold. Diagnosis: Tested compressor in back of unit and Unit needs new sealed system.
Near Bellport, NY 11713
Ryan D
Job Details: 02/08/2020
WASHER LG WT1101CW Transmission plastic was cracked. Reorder parts and return to fix unit. ; ordrng 1 AEN73131406 (TRANSMISSION)
Near Melville, NY 11747
Kenny B
Job Details: 02/08/2020
REFRIGERATOR LG LFXS28566D.ASBCNA0 Customers complaint noise found issue to be feet not pulled down to floor so unit was rocking adjusted feet showed customer running to factory specifications no more noise
Near Coram, NY 11727
Paul D
Job Details: 02/08/2020
REFRIGERATOR MAYTAG MBF2256HES "Customers concern is no cold, tests and found the problem to be the compressor/ sealed system no good comp, office to order parts needed I took pictures of the compressor ;"
Near Central Islip, NY 11722
Paul D
Job Details: 02/08/2020
RANGE AVANTI ERU240P0W Customers concern is top burner shut down after prolonged use explain to customer this is normal for this Avante range working to factory specs
Near Deer Park, NY 11729
Bob D
Job Details: 02/08/2020
REFRIGERATOR LG LFXS24623S/00 Replaced Refrigerator compressor and filter drier. Refrigerator tested okay to factory specs.
Near Huntington, NY 11743
Kenny B
Job Details: 02/08/2020
WASHER LG WT7100CW Replace shocks ran unit in speed wash unit working perfectly no other issues explain to customer about soap using too much
Near Commack, NY 11725
Kenny B
Job Details: 02/08/2020
OVEN ELECTROLUX EW30GF65GSH Need rt frnt burner ; ordrng 1 316525103 (BURNER)
Near Lloyd Harbor, NY 11743
Kenny B
Job Details: 02/08/2020
WASHER SPEEDQUEEN AWN43RSN115TW01 Replace springs also found legs loose tightened legs unit running to factory specifications no other issues found
Near Selden, NY 11784
Paul D
Job Details: 02/08/2020
DISHWASHER LG LDF5545WW.ABWEEUS Selden ordered the correct parts needed for this repair the pump motor assembly and to drain from;
Near Centerport, NY 11721
Kenny B
Job Details: 02/08/2020
WASHER KENMORE 41742142100 Customer complaint which is unable to verify complete unit for a while unable to find leak told customer to double check to see where it is leaking from and then call back service
Near Farmingville, NY 11738
Ryan D
Job Details: 02/08/2020
WASHER LG WM3170CW Complaint: Washer vibrates during spin. Diagnosis: Customer washed a 30 lb. blanket in washer and damaged the shocks of unit. Unit needs new shocks. Order parts and return to fix unit. ; ordrng 3 ACV72909503 (SHOCKS)s
Near Calverton, NY 11933
Paul D
Job Details: 02/06/2020
DISHWASHER LG LDT5665ST.ASTEEUS Installed new PCP and display board tested now working to factory specs
Near Patchogue, NY 11772
Ryan D
Job Details: 02/06/2020
REFRIGERATOR LG LFXS24623S/00 Reset new control module and tested unit. Unit is running to factory specs.
Near Patchogue, NY 11772
Ryan D
Job Details: 02/06/2020
WASHER KENMORE 110.499626 Installed flow meter and switch and tested unit. Unit is running to factory specs. Customer paid balance via card.
Near Sayville, NY 11782
Ryan D
Job Details: 02/06/2020
REFRIGERATOR KITCHEN AID KBRO36FMX01 Complaint: Ice build up on floor of freezer. Diagnosis: unit had a clogged drain line that needed to be defrosted. Defrosted drain line and tested unit. Unit is running to factory specs.
Near Medford, NY 11763
Ryan D
Job Details: 02/06/2020
DRYER FRIGIDAIRE FFLE3900UW1 Installed all parts and tested unit. Unit is running to factory specs.
Near Brentwood, NY 11717
Paul D
Job Details: 02/06/2020
RANGE AVANTI ER24P3SG Installed new burner switch tested now working to factory specs.
Near Farmingville, NY 11738
Paul D
Job Details: 02/06/2020
RANGE SAMSUNG NE58F9500SS/01 Installed oven relay board main board and front left element control tested not working to factory specs
Near Mount Sinai, NY 11766
Paul D
Job Details: 02/06/2020
WASHER LG WT5270CW "Installed new detergent dispenser and cap , tested now working to factory specs"
Near Miller Place, NY 11764
Paul D
Job Details: 02/06/2020
REFRIGERATOR LG LMXC23746D.ASBCNA0 Installed new f/f door tested no to factory specs no scratches or dents
Near Middle Island, NY 11953
Paul D
Job Details: 02/06/2020
WASHER AVANTI STW20D2P "Customers concern was hot water coming in when set on cold and cold water when set on hot, I found the problem to be the supply lines are reversed,
Near Hauppauge, NY 11788
Kenny B
Job Details: 02/06/2020
DRYER LG DLE2701V Replaced control board showed customer working tested good running to factory specifications customer
Near Lindenhurst, NY 11757
Kenny B
Job Details: 02/06/2020
DISHWASHER FRIGIDAIRE FFCD2413UW Replaced control board showed customer working tested good running to factory specifications no other issues
Near Babylon, NY 11702
Kenny B
Job Details: 02/06/2020
DISHWASHER LG LDF7561ST "Customer complaint noise,normal sound for unit took pump part no debris customer
Near Lake Ronkonkoma, NY 11779
Ryan D
Job Details: 02/06/2020
WASHER SAMSUNG WA52J8700AP/AA Complaint: Noisy only in high spin. Diagnosis: I tested unit in spin cycle and found that transmission only in high speed will make a noise. Transmission needs to be replaced. Order parts and return to fix unit. ; ordrng 1 DC90-15327A (MOTOR ASSEMBLY)
Near Coram, NY 11727
Ryan D
Job Details: 02/06/2020
RANGE JENN-AIR JESS8850AAB Complaint: No bake. Diagnosis: Bake element on bottom of range is broken into pieces and needs to be replaced. Order parts and return to fix unit. ; ordrng 1 WP74010750 (element)
Near Lake Grove, NY 11755
Ryan D
Job Details: 02/06/2020
WASHER LG WM3997HWA "Complaint: Leaking. Diagnosis: Drain hose is cracked right at drain pump. Showed customer and she also wants the drain pump replaced since water has been dripping on it during the leak. Order parts and return to fix unit.; ordrng 1 5215ER2002G (DRAIN HOSE), used 1 4681EA2001T (DRAIN PUMP) from stock"
Near Central Islip, NY 11722
Kenny B
Job Details: 02/06/2020
MICROWAVE LG LMHM2237ST.BSBELGA Replaced door showed customer unit working to factory specifications no other issues
Near Holbrook, NY 11741
Kenny B
Job Details: 02/06/2020
REFRIGERATOR LG LFX25975ST/01 "Customer complaint lower draw rail broke , refrigerator door shelf broke
Near Holtsville, NY 11742
Bob D
Job Details: 02/06/2020
REFRIGERATOR LG LFX31925ST/04 I replaced a defective compressor and filter drier. Customers water line is damaged from them pushing the refrigerator into the copper line. Refrigerator tested okay to factory specs.
Near Brentwood, NY 11717
Paul D
Job Details: 02/06/2020
DISHWASHER LG LDT7797ST.ASTEEUS "Customers concern is dishwasher not powering on done some tests will need main board and control panel complete I will order parts needed for repair now ; ordrng 1 AGL75675202 (CONTROL PANEL ASS, COMPLETE ) and 1 AGM76429502 (MAIN BOARD )"
Near Mount Sinai, NY 11766
Paul D
Job Details: 02/06/2020
RANGE GE PGS968SEP3SS Customers concern is oven door not closing I found the problem to be both hinges are strained will need new I will order new hinges now; ordrng 1 W10T10085 (LEFT DOOR HINGE) and 1 WB10T10084 (RIGHT DOOR HINGE)
Near Smithtown, NY 11787
Kenny B
Job Details: 02/06/2020
RANGE FISHER & PAYKEL OR30SCG4W1 Customer complaint oven temp off and cooktop scratches to easily found issue with thermostat 50° off need to order thermostat and top for customer; snapped 1 QuickPics
Near Mastic, NY 11950
Paul D
Job Details: 02/06/2020
REFRIGERATOR KITCHEN AID KRMF606ESS01 Installed new side adapter wire harness main board and Control panel on top of left side drawer still same problem interior lights won’t stay on when control board on top of drawers installed
Near West Islip, NY 11795
Kenny B
Job Details: 02/06/2020
REFRIGERATOR FRIGIDAIRE FPBC2278UF5 gasket units freezer drawer still not aligned properly found screws holes in the wrong spot I need to order freezer drawer; ordrng 1 241987963 (FREEZER DRAW)
Near Selden, NY 11784
Paul D
Job Details: 02/05/2020
DISHWASHER FRIGIDAIRE FGID2466QFA Installed New tub gasket and/or gasket tested no leaks work to factory specifications
Near Medford, NY 11763
Paul D
Job Details: 02/05/2020
REFRIGERATOR LG LSXS26366S/02 Replaced compressor and filter drier. Removed restriction at evaporator. Refrigerator tested okay to factory specs.
Near Lake Grove, NY 11755
Paul D
Job Details: 02/05/2020
DISHWASHER GE GDT655SSJ2SS Installed new main board and user interface tested now working to factory specs
Near Brentwood, NY 11717
Bob D
Job Details: 02/05/2020
REFRIGERATOR LG LMXC23746D/00 Replaced compressor and filter drier. Removed restriction at evaporator. Refrigerator tested okay to factory specs.
Near Bay Shore, NY 11706
Paul D
Job Details: 02/05/2020
DRYER LG DLGX3701V.ASSEEUS "Customers concern is not heating,tests and is found a few problems with this dryer will need the main board the gas valve assembly the heat element in the front control panel I will order parts needed now; ordrng 1 5221EL2002A (GAS VALVE ASSEMBLY COMPLETE) and 1 5318EL3001A (IGNITER) and 1 AGL76992504 (CONTROL PANEL ASSEMBLY) and 1 EBR85130504 (MAINBOARD)"