We serviced a
GE MONOGRAM REFRIGERATOR
Model ZICS360NRHLH
Near East Patchogue, NY 11772
Ryan D
Job Details: 09/24/2021
Installed gasket and tested unit. Unit is running to factory specs.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2322MS6
Near Ronkonkoma, NY 11779
Ryan D
Job Details: 09/24/2021
Complaint: No Ice. Diagnosis: Opened unit and found ice maker teeth where wheels are in front are missing two and may be causing ice maker to skip. Advanced ice maker and did not get any water or here valve. Unit needs valve and ice maker. Order parts and return to fix unit. No charge per Sheldon.; ordrng 1 242252702 (Water Valve) and 1 241798231 (Ice Maker) and 1 5303918287 (Diode Kit)
We serviced a
GE REFRIGERATOR
Model PDS22FFSBRSS
Near East Patchogue, NY 11772
Kenny B
Job Details: 09/23/2021
Customer complaint not working properly found controller was not recalibrated when part was replaced
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2622MSJ
Near Copiague, NY 11726
Pedrito E
Job Details: 09/23/2021
"Customer concerns are ff sections still isn't getting cold. No ice build up obstructing the dampener. Found faulty dampener causing issue. ; ordrng 1 242303001 (Damper assembly)"
We serviced a
GE REFRIGERATOR
Model PDS22FFSBRSS
Near East Patchogue, NY 11772
Kenny B
Job Details: 09/23/2021
Customer complaint not working properly found controller was not recalibrated when part was replaced
We serviced a
TRUE REFRIGERATOR
Model TDB-24-48-1-G-1-LD
Near Sayville, NY 11782
Bob D
Job Details: 09/23/2021
"Customers concerns are the refrigerator is not cooling. I found a restriction in the sealed system. I flushed the system, tapped access valves, evacuation and reset refrigerant. Unit tested okay to factory specs."
We serviced a
BOSCH OVEN
Model HBL8751UCC/01
Near East Hampton, NY 11937
Ryan D
Job Details: 09/23/2021
Installed board and cooling fan and tested unit. Unit is running to factory specs.
We serviced a
LG REFRIGERATOR
Model LFC23760SW/03
Near East Hampton, NY 11937
Ryan D
Job Details: 09/23/2021
Complaint: Leaking. Diagnosis: Opened unit and found clogged drain line. Steamed out drain line and tested unit. Unit is running to factory specs.
We serviced a
BERTAZZONI RANGE
Model MAS365GASXELP/01
Near East Hampton, NY 11937
Ryan D
Job Details: 09/23/2021
Complaint: No Bake or Broil. Diagnosis: Opened unit and found defective spark module. 1 415099 (Spark Module) and 1 415107 (TZero)
We serviced a
GE MONOGRAM RANGE
Model ZDP36L6H5SS
Near Montauk, NY 11954
Ryan D
Job Details: 09/23/2021
Installed switches and tested unit. Unit is running to factory specs.
We serviced a
WOLF OVEN
Model DF486G-LP
Near Montauk, NY 11954
Ryan D
Job Details: 09/23/2021
Complaint: No Bake or Broil. Diagnosis: Opened unit and found defective left oven relay board. Order parts and return to fix unit. ; ordrng 1 829687 (Relay Board (Left Oven))
We serviced a
WHIRLPOOL MICROWAVE OVEN
Model Wmh32517ab-1
Near Montauk, NY 11954
Ryan D
Job Details: 09/23/2021
Complaint: No Heat. Diagnosis: Opened unit and found defective magnetron.
We serviced a
GE MONOGRAM ICE MAKER
Model ZDIC150WBBD
Near Amagansett, NY 11930
Ryan D
Job Details: 09/23/2021
Complaint: No Ice. Diagnosis: Opened unit and unit is filling but not pumping water to evaporator. Circulation Pump needs to replaced. Part number is WR57X26823.
We serviced a
FISHER & PAYKEL DISHWASHER
Model DD24DDFTX6V2
Near East Hampton, NY 11937
Ryan D
Job Details: 09/23/2021
Vacuumed out drain line of unit and there was a lot of build up. Ran unit on normal cycle unit is running to factory specs.
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Holtsville, NY 11742
Kenny B
Job Details: 09/23/2021
Customer issue unit not working properly found controller was not re-calibrated one pipe was replaced
We serviced a
MAYTAG WASHER
Model MHW7100DW0
Near Lake Grove, NY 11755
Kenny B
Job Details: 09/23/2021
Replaced pressure switch unit working to factory specifications no other issues
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFTR1814QW9B
Near Saint James, NY 11780
Kenny B
Job Details: 09/23/2021
We serviced a
LG DRYER
Model DLEX5680W
Near East Quogue, NY 11942
Pedrito E
Job Details: 09/23/2021
Customer wants vent cleaned. Replaced with a rigid material rather having a semi-rigid material. Inalled new vent. No issue with unit.
We serviced a
MAYTAG WASHER
Model MHW3505FW1
Near East Quogue, NY 11942
Pedrito E
Job Details: 09/23/2021
"Customer concerns are unit won't wash cloths and just locks the door. Found that the unit won't drain the water inside tub, drain pump has a crackling sounds when running. Found faulty drain pump causing issue. Part #WPW10605427 drain pump."
We serviced a
LG LAUNDRY CENTER
Model WM3455H
Near Westhampton Beach, NY 11978
Pedrito E
Job Details: 09/23/2021
"Customer concerns are laundry center wont turn on. Found that the noise filter when plugged into power starts making cracking and popping sounds. Found that the noise filter is burnt. ordrng 1 EAD49973501 (Power cord assembly) and 1 6201EC1006T (Noise filter assembly)"
We serviced a
GE REFRIGERATOR
Model CYE22TSHDSS
Near Westhampton Beach, NY 11978
Pedrito E
Job Details: 09/23/2021
"Customer concerns are refrigerator isn't cooling properly. No issue found with freezer section. Found that the ff evaporator fan in broken, not moving any air through the cabnit. Also found that the evaporator cover is saturated with water and ice, causing the dampeners ice up. ; ordrng 1 WR60X29099 (Ff evaporator fan) and 1 WR17X27084 (Refrigerator evaporator cover)"
We serviced a
ELICA RANGEHOOD
Model CHE36600SS
Near Centerport, NY 11721
Kenny B
Job Details: 09/23/2021
Replaced sockets and bulb
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGSC2335TF
Near Greenlawn, NY 11740
Kenny B
Job Details: 09/23/2021
Replaced waterline to water filter unit working to factory specifications showed customer no issues
We serviced a
ELECTROLUX WASHER
Model EIFLS60LTI
Near East Northport, NY 11731
Kenny B
Job Details: 09/23/2021
"Customer complaint squeaking noise ,,found needs bearing and basket and tub
We serviced a
LG WASHER
Model WM2455HG.APGEEUS
Near Commack, NY 11725
Kenny B
Job Details: 09/23/2021
Customer complaint unit is leaking found unit needs new gasket; ordrng 1 4986er0004f (Boot)
We serviced a
DACOR OVEN
Model CPS130S
Near East Hampton, NY 11937
Ryan D
Job Details: 09/23/2021
Complaint: Oven Not staying on. Diagnosis: Opened unit and found defective clock. Customer had clock to be installed. Installed clock and tested unit. Unit is running to factory specs.
We serviced a
GE WASHER
Model GTW720BSNWS
Near Mastic Beach, NY 11951
Pedrito E
Job Details: 09/23/2021
"Customer concerns are washer not draining. Ran in a drain in spin, drain pump only hummed and didn't move any water. Found no obstruction blocking pump. When reassembled and retested the unit started to drain. ordrng 1 Wh23x28418 (Drain pump assembly)"
We serviced a
XIS ICE MAKER
Model n/a
Near Southampton, NY 11968
Ryan D
Job Details: 09/23/2021
Complaint: No Ice. Diagnosis: XI ice makers are no longer made
We serviced a
BOSCH DISHWASHER
Model SHSM63W55N/11
Near Ronkonkoma, NY 11779
Kenny B
Job Details: 09/22/2021
Replaced drain pump unit working to factory specifications
We serviced a
GE REFRIGERATOR
Model GSH22JFXLBB
Near East Patchogue, NY 11772
Kenny B
Job Details: 09/22/2021
"Customer complaint no ice ,, checked out bad ice maker
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Holtsville, NY 11742
Kenny B
Job Details: 09/22/2021
Replace actuator showed customer unit working to factory specifications no other issue found
We serviced a
FRIGIDAIRE RANGE
Model n/a
Near Holbrook, NY 11741
Kenny B
Job Details: 09/22/2021
Replace control board unit working to factory specifications no other issues found
We serviced a
XIS ICE MAKER
Model n/a
Near Southampton, NY 11968
Ryan D
Job Details: 09/22/2021
We serviced a
MIELE COFFE MACHINE
Model CVA4070
Near Water Mill, NY 11976
Ryan D
Job Details: 09/22/2021
Installed drainage port and tested unit. Unit is running to factory specs
We serviced a
SAMSUNG REFRIGERATOR
Model RF4289HARS/XAA
Near West Islip, NY 11795
Pedrito E
Job Details: 09/22/2021
Customer concerns are the ice maker doesn't work. Found that the ice maker won't advance to fill with water or bail arm move when holding down the test button. Replaced ice maker. Unit is now calling for ice and bail arm is moving when holding the test button. No further issue found with unit.
We serviced a
LG REFRIGERATOR
Model LFX28968ST
Near Lake Grove, NY 11755
Pedrito E
Job Details: 09/22/2021
"Customer concerns are refrigerator leaks water. Checked all possible area that are common for leaks, no issue there. Found that the mullion no longer heated up casuing the middle of both door to create condensation, which is leaking onto the freezer gasket then to the floor. ordrng 1 AGU75188619 (Plate assembly front)"
We serviced a
AVANTI RANGE
Model GRO20P0W
Near Central Islip, NY 11722
Pedrito E
Job Details: 09/22/2021
"Customer concerns are oven doesn't work. Oven still not working, oven will turn off once you let go of the knob. Ordering parts for repair. 1 G20C02-030618 (Oven/broil valve) and 1 G20C01-023100 (Oven burner pipe) and 1 G20A01-080100ASSM (Oven burner assmbly)"
We serviced a
LG LAUNDRY CENTER
Model WM3477HS
Near Babylon, NY 11702
Pedrito E
Job Details: 09/22/2021
We serviced a
AVANTI RANGE
Model ERU240P1B
Near Lindenhurst, NY 11757
Pedrito E
Job Details: 09/22/2021
"Customer concerns are FR burners doesn't turn on. Found that the sensor is fualty, not allowing proper voltage to burner. Ordering sensors, and switch.; ordrng 1 E24F03-076000Z (Short sensor) and 1 E24F03-076001Z (Long sensor) and 1 E20F01-031600 (Coil switch)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2622MSJ
Near Copiague, NY 11726
Pedrito E
Job Details: 09/22/2021
"Customer concerns are fresh food section is getting warm and giving H1 error code. Found that the freezer had frost build up on the inside if the door. Also found that the dampeners are blocked by ice. Unit needs to be unplugged for atleast 24hrs so that the ice can defrost, and another 24hrs to reach the temp that is set.
We serviced a
FRIGIDAIRE DISHWASHER
Model Fgid2466qf6a
Near Oakdale, NY 11769
Kenny B
Job Details: 09/22/2021
Readjusted door seal unit working to factory specifications no other issues found
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF1A
Near Sayville, NY 11782
Kenny B
Job Details: 09/22/2021
Customer complaint unit leaking foundation to be faulty pump
We serviced a
LG WASHER
Model WM3170CW
Near Sag Harbor, NY 11963
Ryan D
Job Details: 09/22/2021
Installed drain pump and tested unit. Unit is running to factory specs.
We serviced a
SCOTTSMAN ICE MAKER
Model DCE33A-1SSD
Near Sag Harbor, NY 11963
Ryan D
Job Details: 09/22/2021
Complaint: Cubes are not full cubes. Diagnosis: Opened unit and found unit needed another cleaning. Cleaned and sanitized unit and tested unit.
Near East Hampton, NY 11937
Ryan D
Job Details: 09/22/2021
Complaint: Check Unit. Diagnosis: Opened Unit and tested all components of unit. Unit is running to factory specs.
We serviced a
SUB ZERO REFRIGERATOR
Model BI-36U/O
Near Sagaponack, NY 11962
Ryan D
Job Details: 09/22/2021
Complaint: Frost Build Up. Diagnosis: Door is not making Freezer door is not making seal. Opened freezer and found a lot of snow from warm air seeping into unit.
We serviced a
MIELE DISHWASHER
Model G1262SCVI
Near Water Mill, NY 11976
Ryan D
Job Details: 09/22/2021
Installed water proof system and check valve and tested unit. Unit is running to factory specs.
We serviced a
FRIGIDAIRE MICROWAVE OVEN
Model FPBM3077RF
Near Blue Point, NY 11715
Kenny B
Job Details: 09/22/2021
"Customer complaint door handle loose found screw to handle loose ,,,Took door apart Tightened screws to handle unit working to factory specifications no other issues found"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADB5
Near Patchogue, NY 11772
Kenny B
Job Details: 09/22/2021
Replaced pump showed customer unit working to factory specifications no other issues found
We serviced a
AVANTI DISHWASHER
Model DWT18V3S
Near Amityville, NY 11701
Pedrito E
Job Details: 09/22/2021
"Customer concerns are dishwasher has a odor when opening the door. ready to be washed in unit. Advised customer to do a tub clean.
We serviced a
LG RANGE
Model LSG4513ST/00
Near Mount Sinai, NY 11766
Pedrito E
Job Details: 09/21/2021
Customer concerns are one of the burners wont ignite unless another one is already on. Found faulty burner swtich causing issue. Replaced daisy chain of switches. Unit is now working to factory specs.
We serviced a
GE COOKTOP
Model CP9530SJSS
Near Selden, NY 11784
Kenny B
Job Details: 09/21/2021
Customer complaint unit not working properly found to be faulty infinite switch is an element need to order parts; ordrng 1 Wb03x24157 (Knob) and 1 Wb30t10129 (Element) and 1 Wb30x24161 (Element) and 1 Wb24x24155 (Element) and 1 Wb24x24136 (Switch) and 1 Wb24x24137 (Switch)
We serviced a
SUB ZERO REFRIGERATOR
Model 315w/s-lh
Near Wading River, NY 11792
Ryan D
Job Details: 09/21/2021
Installed thermostat and tested unit. Unit is running to factory specs.
We serviced a
KITCHEN AID REFRIGERATOR
Model KSSC42FKS01
Near East Islip, NY 11730
Ryan D
Job Details: 09/21/2021
Complaint: Frost Build Up Everywhere. Diagnosis: Opened freezer door and found bottom half of seal is not sealing due to door being left open. Unit needs to be defrosted.
We serviced a
SUMMIT REFRIGERATOR
Model SP6DS-2D-0S-7
Near Hampton Bays, NY 11946
Ryan D
Job Details: 09/21/2021
Installed power cord and tested unit. Unit is running to factory specs.
We serviced a
SUMMIT REFRIGERATOR
Model FF1935PL
Near Hampton Bays, NY 11946
Ryan D
Job Details: 09/21/2021
Complaint: Leaking. Diagnosis: Advanced ice maker and water kept overfilling until water supply was shut off. Unit needs new valve. Order valve and return to fix unit. ; ordrng 1 RIM469-3 (Water Valve)
We serviced a
AVANTI WINE COOLER
Model WCF282E3SD
Near Quogue, NY 11959
Ryan D
Job Details: 09/21/2021
Complaint: Ice Build Up. Diagnosis: Opened unit and found installation is causing door not to close all way. Pushed unit so it is flush with cabinets and door closes properly now. Unit is running to factory specs.
We serviced a
GE MONOGRAM REFRIGERATOR
Model ZICS360NRHLH
Near Westhampton, NY 11977
Ryan D
Job Details: 09/21/2021
Installed main board and tested unit. Unit is running to factory specs.
We serviced a
DCS DISHWASHER
Model DD24DUT7
Near Sag Harbor, NY 11960
Ryan D
Job Details: 09/21/2021
Complaint: Top Drawer Loud and Not Draining. Diagnosis: Opened unit and found defective rotor motor. Order parts and return to fix unit. ; ordrng 1 524285P (Rotor)
We serviced a
AVANTI MICROWAVE OVEN
Model MOTR13D3S
Near Port Jefferson Station, NY 11776
Kenny B
Job Details: 09/21/2021
Customer complaint unit not working found issue to be for the element need to order part; ordrng 1 A-10110533 (Element)
We serviced a
ELECTROLUX REFRIGERATOR
Model EI27BS26JS3
Near Stony Brook, NY 11790
Kenny B
Job Details: 09/21/2021
"Customer complaint refrigerator and freezer not maintaining proper temperature Found two issues first is faulty heater second is icemaker causing rust Back of refrigerator,,
We serviced a
ELECTROLUX DISHWASHER
Model EI24ID50QS
Near Stony Brook, NY 11790
Kenny B
Job Details: 09/21/2021
Replaced control panel unit working to factory specifications no other issues found
We serviced a
KITCHEN AID DISHWASHER
Model KDPX234GTSO
Near Stony Brook, NY 11790
Kenny B
Job Details: 09/21/2021
Replaced drain pump showed customer working to factory specifications no other issue found
We serviced a
GE PROFILE REFRIGERATOR
Model PYE22KBLETS
Near Stony Brook, NY 11790
Kenny B
Job Details: 09/21/2021
"Customer complaint noise. ,,checked out unable to find noise unit working to factory specifications
We serviced a
WHIRLPOOL WASHER
Model n/a
Near Saint James, NY 11780
Kenny B
Job Details: 09/21/2021
Customer complaint Door loose found to be broken door panel, part numbers are 134550700 inner panel 134550500 outer panel
We serviced a
SUMMIT REFRIGERATOR
Model SCR1400W
Near East Moriches, NY 11940
Ryan D
Job Details: 09/21/2021
Installed Evaporator Sensor and powered unit on and got E-3 error code. Tested voltage to compressor and got none. ; ordrng 1 3000010019 (Sensor) and 1 SCR1400W-MainBoard (Main Board)
We serviced a
ELECTROLUX DRYER
Model FFLG3900UW0
Near Patchogue, NY 11772
Ryan D
Job Details: 09/21/2021
Installed both thermostats and tested unit. Unit is running to factory specs.
We serviced a
GE WASHER
Model GNW128PSM0WW
Near Port Jefferson, NY 11777
Pedrito E
Job Details: 09/21/2021
"Customer concerns are unit won't drain out the water. Found that unit is draining water slowly. Found no obstruction in any of the hoses. Found drain pump draining slowly. ordrng 1 Wh23x28134 (DRAIN PUMP)"
We serviced a
GE DRYER
Model DHDSR46GG7WW
Near Port Jefferson, NY 11777
Pedrito E
Job Details: 09/21/2021
"Customer concerns are start switch fell in console. Found that one of the holders for the start switch is broken which is why it fell into the console. Unit needs new control housing.
We serviced a
AVANTI RANGE
Model DGR24P3S
Near Sound Beach, NY 11789
Pedrito E
Job Details: 09/21/2021
"Customer concerns are the LB burner doesn't ignite on its own. It sparks, and gas comes out, but won't ignite even after adjusting the burner. Found that the electrode is shorter than the other 3. ordrng 1 G20A01-170405 (Spark plug)"
We serviced a
LG WASHER
Model WW3700HVA
Near Sound Beach, NY 11789
Pedrito E
Job Details: 09/21/2021
"Customer concerns are power button wont work at times, and has to wait awhile and try again to see if it would work. Powered of the unit, and powered back on multiple times with no issue or hiccups between pressing.
We serviced a
KENMORE REFRIGERATOR
Model 106.742524
Near Miller Place, NY 11764
Pedrito E
Job Details: 09/21/2021
"Customer concerns are unit is leaking from the back right Found that the fitting is now leaking with the filter housing, and water line going to the valve due to it dry rotting. Ordering parts for repair.; ordrng 1 Wp2225521 (Water filter housing) and 1 8201597 (Filter water tube kit)"
We serviced a
KITCHEN AID REFRIGERATOR
Model KSRG25FKSS15
Near Ronkonkoma, NY 11779
Ryan D
Job Details: 09/20/2021
Installed ice maker and tested unit. Unit is running to factory specs.
We serviced a
FISHER & PAYKEL DISHWASHER
Model DS605I
Near Westhampton Beach, NY 11978
Ryan D
Job Details: 09/20/2021
Complaint: Constant Slow Fill. Diagnosis: Opened unit and found defective water valve. Order parts and return to fix unit. ; ordrng 1 529827 (Water Valve)
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Selden, NY 11784
Pedrito E
Job Details: 09/20/2021
"Customer concerns are agitator on washer is loose and wobbles. Found that after tightening the bolt, and putting it through a agitate cycle in diagnostic mode the agitator gets loose. Ordering the bolt; and agitator barrel ordrng 1 W11223765 (Screw) and 1 W10836692 (Agitator barrel)"
We serviced a
DACOR REFRIGERATOR
Model EF36BNDFSS
Near Port Jefferson Station, NY 11776
Ryan D
Job Details: 09/20/2021
Order water inlet valve and return to fix unit. ; ordrng 1 67006531 (Water Inlet Valve)
We serviced a
LG WASHER
Model WM3570HWA
Near Dix Hills, NY 11746
Kenny B
Job Details: 09/20/2021
Customer complaint unit not working properly checked out unit unable to verify complaint unit working to factory specifications no other issues found
We serviced a
LG DRYER
Model DLE7300VE
Near Dix Hills, NY 11746
Kenny B
Job Details: 09/20/2021
Replace thermal assembly unit working to factory specifications no other issues found
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHB2740PSCA
Near Centereach, NY 11720
Ryan D
Job Details: 09/20/2021
Installed ice maker and tested unit. Unit is running to factory specs.
We serviced a
KITCHEN AID RANGE
Model kdrs483vss04
Near Northport, NY 11768
Ryan D
Job Details: 09/20/2021
Complaint: No Bake or Broil. Diagnosis: Opened unit and elements are not getting voltage from relay board. Relay board needs to be replaced. Order board and return to fix unit. ; ordrng 1 W10852104 (Relay Board)
We serviced a
DACOR RANGE
Model ECPS327S
Near Dix Hills, NY 11746
Ryan D
Job Details: 09/20/2021
Complaint: Handle rubbing on panel. Diagnosis: Opened unit and unsecured from cabinet. Adjusted oven and shifted to right so handle was no longer running. Unit is running to factory specs.
We serviced a
ELECTROLUX REFRIGERATOR
Model EI32AR80QSC
Near Islip, NY 11751
Ryan D
Job Details: 09/20/2021
Uninstalled fridge and freezer and cleared out drain line. Reinstalled drain line and tested unit. Unit is running to factory specs.
We serviced a
FRIGIDAIRE RANGE
Model fggf3035rfd
Near Medford, NY 11763
Pedrito E
Job Details: 09/20/2021
Customer concernss range gives off a larger flame, and smells propane when using the oven. Found that unit isn't converted to propane.Unit needs to be converted to LP in order for unit to work correctly.; ordrng 1 Grlp4 (LP Conversion kit)"
We serviced a
LG RANGE
Model LRG3193BM
Near Brookhaven, NY 11719
Pedrito E
Job Details: 09/20/2021
Customer concerns are bake oven doesn't turn on all the time. Found weak igniter causing issue. Replaced igniter. Igniter is pulling 3.3amps. No further issues with unit.; used 1 5303935066 (Igniter) from stock
We serviced a
AVANTI RANGE
Model ERU240POW
Near Bellport, NY 11713
Pedrito E
Job Details: 09/20/2021
We serviced a
BOSCH DRYER
Model WTG86400UC/07
Near Bayport, NY 11705
Pedrito E
Job Details: 09/20/2021
Customer concerns door wont close. Found d broken door Latch causing issue. Replaced door Latch. And cover plate. No further issues found with unit
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF5A
Near Huntington, NY 11743
Kenny B
Job Details: 09/20/2021
Customer complaint unit not working properly checked out unit unable to verify complaint unit working to factory specifications explain to customer on soap usage
We serviced a
LG DISHWASHER
Model LDT5678ST
Near West Islip, NY 11795
Pedrito E
Job Details: 09/20/2021
"Customer concerns are unit is giving AE error code, wont start cycles because of code; had breaker off to unit. Found that the float switch did have water which caused it to trip giving code, dryed area. Turned unit back on and ran in a quick was, checking for leaks. Found no leaks coming from unit.
We serviced a
AVANTI RANGE
Model GR2011CW
Near Centerport, NY 11721
Kenny B
Job Details: 09/20/2021
Customer complaint left front burner not lighting foundation to be faulty valve need to order Part; ordrng 1 Z-g20c-030407 (Valve)
We serviced a
LG REFRIGERATOR
Model LFXS30766S.ASTCNA0
Near Northport, NY 11768
Kenny B
Job Details: 09/20/2021
We serviced a
KENMORE RANGE
Model 9113672991
Near Northport, NY 11768
Kenny B
Job Details: 09/20/2021
"Customer complaint beeping ,,, checked out unit unable to verify complaint
We serviced a
BOSCH DRYER
Model WTG86400UC/08
Near Amityville, NY 11701
Pedrito E
Job Details: 09/20/2021
"Customer concerns are used unit once and it stopped working mid cycle. Found that the unit has proper voltage going to it. Found that the operating module doesn't respond to input, also found that the power module isn't sending power to the operating module.; ordrng 1 10006450 (Power module programmed) and 1 10006449 (Operating module programmed)"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Selden, NY 11784
Pedrito E
Job Details: 09/17/2021
"Customer concerns are unit won't wash cloths. Ran in diagnostic mode with techline, found no issue, in either manual test, automatic test mode, or in the calibration. Unit is working to factory specs according to the manufacturer. Advised maintaince of findings."
We serviced a
ELECTROLUX WASHER
Model EFLS617SIW0
Near Setauket- East Setauket, NY 11733
Ryan D
Job Details: 09/17/2021
One of the harnesses on valve were loose. Reconnected harness and tested unit. Unit is running to factory specs. Cleaned out housing and unit is running to factory specs.
We serviced a
KITCHEN AID REFRIGERATOR
Model KSRG25FKSS15
Near Ronkonkoma, NY 11779
Ryan D
Job Details: 09/17/2021
Complaint: No Ice. Diagnosis: Opened unit and found defective ice maker. ; ordrng 1 Stock IceMaker (Stock Ice Maker)
We serviced a
KITCHEN AID REFRIGERATOR
Model KSSC48QMS01
Near Melville, NY 11747
Ryan D
Job Details: 09/17/2021
Installed optics and tested unit. Unit is running to factory specs.
We serviced a
FISHER & PAYKEL REFRIGERATOR
Model RB36S
Near Cold Spring Harbor, NY 11724
Ryan D
Job Details: 09/17/2021
Fan Blade on motor was damaged ; ordrng 1 840357P (Fan Motor)
We serviced a
ELECTROLUX DISHWASHER
Model EI24ID50QS0B
Near Holbrook, NY 11741
Kenny B
Job Details: 09/17/2021
Replaced pump found customer has defective pump need to re-order part; ordrng 1 A09223923 (Pump)
We serviced a
DCS BARBEQUE
Model BGA48-BGARL
Near Lloyd Harbor, NY 11743
Ryan D
Job Details: 09/17/2021
We serviced a
GE DRYER
Model DSXH43GF0WW
Near Northport, NY 11768
Ryan D
Job Details: 09/17/2021
Adjusted front panel and tested unit. Unit is running to factory specs.