Near East Hampton, NY 11937
Bob D
Job Details: 09/10/2020
REFRIGERATOR SUB ZERO 650/S Refrigerator not keeping temperature in food section. I replaced filter sealed system and evaporator assy. Refrigerator tested okay to factory specs.
Near Sag Harbor, NY 11963
Ryan D
Job Details: 09/10/2020
DRYER WHIRLPOOL KYLE HAS PICS Complaint: No heat. Diagnosis: Opened unit up and tested all heating components and they all tested okay. Unit is running to factory specs. Told customer that it had to be a lint issue.
Near Sagaponack, NY 11962
Ryan D
Job Details: 09/10/2020
REFRIGERATOR MIELE K1903VI "Complaint: Food on shelves is not staying cold. Diagnosis: found that seal is sealing fine. The issue is the damper not opening and stuck shit. Damper needs to be replaced. . Order parts and return to fix unit. ; ordrng 1 7226824 (Damper)"
Near Southampton, NY 11968
Ryan D
Job Details: 09/10/2020
DRYER ELECTROLUX EFMG617SIW0 Complaint: Squeaking. Diagnosis: Opened up dryer to find defective idler pulley and belt. Order parts and return to fix unit. . ; ordrng 1 134719300 (Belt) and 1 134793500 (Pulley)
Near Holbrook, NY 11741
Kyle S
Job Details: 09/10/2020
REFRIGERATOR LG LSC27925ST "Installed new ice maker, tested unit, unit checked okay. Customer paid balance in cash."
Near Westhampton Beach, NY 11978
Ryan D
Job Details: 09/10/2020
REFRIGERATOR VIKING FGIM515 Complaint: No Ice. Diagnosis: unit has never been cleaned and needs to be cleaned and sanitized. I have no sanitizer. Unit also needs drain cap. ; ordrng 1 022535-000 (Drain Cap)
Near Medford, NY 11763
Kyle S
Job Details: 09/10/2020
WASHER ELECTROLUX EFLW31TIW "Complaint: unit has an e 11 code, door wont open. Diagnosis unit not draining properly. Spoke with tech support, informed me that the drain hose was to far down the drain. Had to cut about 2 feet off the drain hose. Tested unit, unit checked okay."
Near Calverton, NY 11933
Ryan D
Job Details: 09/10/2020
REFRIGERATOR GE MONOGRAM n/a Complaint: Frost Build up. Diagnosis: Freezer rails are bent and need to be replaced. Unit is not sealing and creating frost build up. . ; ordrng 1 WR72X10014 (Right Rail) and 1 WR72X10124 (Left Rail)
Near Selden, NY 11784
Kyle S
Job Details: 09/10/2020
REFRIGERATOR LG LFXC24726S /02 "Repositioned fill tube so its not facing the plastic casing and facing toward the Shute. Tested unit, unit checked okay."
Near Sayville, NY 11782
Kenny B
Job Details: 09/10/2020
REFRIGERATOR THERMADOR n/a Unit need compressor inverter control unit has no model or serial tag unit need to go to parts research ; ordrng 1 7777 (Inverter)
Near Huntington Station, NY 11746
Kyle S
Job Details: 09/10/2020
OVEN FRIGIDAIRE PLEB27T9DCA "Customer would not respect social distancing, so me an bob had to leave the home."
Near Remsenburg-Speonk, NY 11960
Ryan D
Job Details: 09/10/2020
FREEZER THERMADOR T36IT800NP/24 Complaint: No power to freezer. Diagnosis: Opened unit up to find defective main board and inverter. Order parts and return to fix unit. ; ordrng 1 00650436 (Inverter) and 1 00748301 (Main Board)
Near Miller Place, NY 11764
Ryan D
Job Details: 09/10/2020
DISHWASHER FISHER & PAYKEL DD603I Drain catch was not installed the right way and was in the way of the spray arm. Reinstalled drain catch and tested unit. Unit is running to factory specs. Balance was already paid due to recall.
Near Remsenburg-Speonk, NY 11960
Ryan D
Job Details: 09/10/2020
OVEN CAPITAL PSGR486G LP Complaint: Constant Ticking. Diagnosis: Tested unit and found defective spark module. . Order parts and return to fix unit. ; ordrng 1 82402-01 (Spark Module)
Near Water Mill, NY 11976
Kyle S
Job Details: 09/10/2020
WASHER MAYTAG MLG2000AWW Unit has a bad control board not the motor. Have to order a control board. Says the parts is discontinued part number 22004473.; saved tckt
Near Sayville, NY 11782
Bob D
Job Details: 09/10/2020
REFRIGERATOR THERMADOR n/a Unit has no model tag. Customer said he would get us a model number. Unit need invertor assy.; states that autho needed
Near Huntington, NY 11743
Ryan D
Job Details: 09/10/2020
RANGE BERTAZZONI A365GGVXS Installed both thermal couples and tested unit. Unit is running to factory specs. Customer paid balance via card.
Near Huntington, NY 11743
Ryan D
Job Details: 09/10/2020
DISHWASHER LG MEZ64589008 Complaint: Door Falling. Diagnosis: Opened door 10 times and it had tension. Lynx on the side were both attached. Unit is running to factory specs. Michelle will collect payment.
Near Sagaponack, NY 11962
Bob D
Job Details: 09/10/2020
REFRIGERATOR MIELE K1903VI Tech was assigned as a helper;
Near Medford, NY 11763
Paul D
Job Details: 09/10/2020
OVEN FRIGIDAIRE FFGF3047LSG "Customers concern was oven not turning off,I tested several times couldnt duplicate any problem shutting off every time, customer will monitor service fee today only"
Near Hauppauge, NY 11788
Paul D
Job Details: 09/10/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Customers concern was water and ice in bottom of freezer,I found the problem to be the evaporator drain port frozen and clogged, I defrosted flushed now working to factory specs"
Near Cold Spring Harbor, NY 11724
Kenny B
Job Details: 09/10/2020
WASHER ELECTROLUX LEEFM Aint unit nine training Sunday shoot to be for the pump estimate 385+ tax customer paid 150 towards repair on charge; ordrng 1 530451775 (Drain pump)
Near Huntington, NY 11743
Paul D
Job Details: 09/10/2020
REFRIGERATOR GE PROFILE PSB42LGRBBV "Customers concern is not cold enough in f/f section of unit, tests and found the problem to be the f/f evaporator fan motor is defective will need new I
Near West Islip, NY 11795
Paul D
Job Details: 09/10/2020
REFRIGERATOR KITCHEN AID KSSS48QDX05 Use plumbers putty and tome insulation on lines at back of refrigerator sprayed wd40 on rusted panel now no more condensation. Collected balance due
Near Lloyd Harbor, NY 11743
Kyle S
Job Details: 09/10/2020
DRYER ELECTROLUX EFME627UTT Tested unit airflow was alittle low found it to be a bad outlet. Unit checked okay.
Near Westhampton Beach, NY 11978
Ryan D
Job Details: 09/10/2020
OVEN TURBOCHEF TSO30WH240 Model and serial in ticket. ; saved tckt
Near Huntington, NY 11743
Kyle S
Job Details: 09/10/2020
DRYER LG DLE2516W "Installed new high limit thermostat, tested unit, unit checked okay. Customer paid balance via card."
Near Huntington, NY 11743
Kenny B
Job Details: 09/10/2020
REFRIGERATOR ELECTROLUX FFHT1621TS1 Customer complaint unit not cooling properly found issue to be faulty controller need to go on a fee; ordrng 1 242219204
Near Commack, NY 11725
Paul D
Job Details: 09/10/2020
n/a Picked up dispenser door to be installed
Near Centereach, NY 11720
Paul D
Job Details: 09/10/2020
REFRIGERATOR LG LRFVS3006S.ASTCNA0 Installed new f/f dispenser door and control panel display tested now working to factory specs.
Near Smithtown, NY 11787
Paul D
Job Details: 09/10/2020
DRYER LG DLEX8377WM "Customers concern is dryer shutting down mid cycle, done some tests and found the problem to be the main board is defective, part number is EBR36858807 main board,
Near Southampton, NY 11968
Ryan D
Job Details: 09/10/2020
WASHER MIELE W3037 Complaint: Turn water faucet on light. Diagnosis: found that the only thing that would cause that light are the valves or water supply. Tested unit by filling and draining 5 times and could not recreate problem. Unit is running to factory specs. Customer paid service fee via cash.
Near Hampton Bays, NY 11946
Ryan D
Job Details: 09/10/2020
RANGE LG LRG3085ST Complaint: No bake. Diagnosis: Opened unit up to find defective bake igniter. Bake igniter needs to be replaced. Replaced igniter from stock and tested unit. Unit is running to factory specs. Customer paid balance via card. ; used 1 5303935066 (Igniter) from stock
Near Hampton Bays, NY 11946
Ryan D
Job Details: 09/10/2020
REFRIGERATOR LG n/a Complaint: No Cold. Diagnosis: Tested amp draw to compressor. Checked frost pattern on evaporator and there wasnt one. Unit needs sealed system. Customer is calling LG to try and get parts covered. If they dont cover she will buy new. Customer paid service fee via cash.
Near Wheatley Heights, NY 11798
Kenny B
Job Details: 09/10/2020
WASHER WHIRLPOOL WFW92HEFW0 Customer complaint unit not working properly and issue to be defective pump need to order a part; ordrng 1 Wpw10605427 (Pump)
Near Dix Hills, NY 11746
Kenny B
Job Details: 09/10/2020
OVEN ELECTROLUX EW30EW65GB6 Customer complaint unit not working properly lower oven and issue to be relay board ordrng 1 316443919 (Relay board)
Near Dix Hills, NY 11746
Kenny B
Job Details: 09/10/2020
REFRIGERATOR GE GFE29HSDISS "Customer complaint unit not working properly ,found issue faulty board, ; ordrng 1 Wr55x30806"
Near Westhampton Beach, NY 11978
Ryan D
Job Details: 09/10/2020
OVEN DCS n/a Installed Maine board and tested unit. Unit is running to factory specs. Customer paid balance via card.
Near Bayport, NY 11705
Paul D
Job Details: 09/10/2020
WASHER WHIRLPOOL WFW95HEXWO "Customers concern is washer not starting door latch not always engaging,I done some tests and found two problems with this washer,The main board and door latch are defective would need new
Near Westhampton Beach, NY 11978
Ryan D
Job Details: 09/10/2020
REFRIGERATOR ARISTON BDR 190 NA Model and Serial are in ticket along with pictures of tag and compressor. Bob is researching parts. I cant find them anywhere. ; saved tckt
Near East Hampton, NY 11937
Ryan D
Job Details: 09/10/2020
OVEN BERTAZZONI X365PIRNE Complaint: Heating Light Blinking on every oven function. Spoke to tech line and found defective temp probe. Temp Probe needs to be replaced. Order parts and return to fix unit. ; ordrng 1 508051 (Temp Probe)
Near East Hampton, NY 11937
Ryan D
Job Details: 09/10/2020
REFRIGERATOR GE MONOGRAM ZICS360NRJLH Complaint: Frost Build Up. Diagnosis: Tested unit and found faulty defrost thermostat.. Order parts and return to fix unit. . ; ordrng 1 WR50X10003 (Defrost Thermostat)
Near East Quogue, NY 11942
Kyle S
Job Details: 09/10/2020
WASHER SAMSUNG WA45N3050AW "Installed new drain pump. Tested unit, unit checked okay.; used 1 DC97-19289F (Drain pump) from stock"
Near Sag Harbor, NY 11963
Ryan D
Job Details: 09/10/2020
DRYER LG DLEX3570W I emailed tech line on this and tested thermister. Thermister needs to be changed. Not the moisture sensors. Return sensors and order thermister. Quote stays the same. ; ordrng 1 6323EL2001B (Thermister)
Near East Moriches, NY 11940
Kyle S
Job Details: 09/10/2020
WASHER MAYTAG n/a Not answering the phone and have the wrong address.
Near Manorville, NY 11949
Ryan D
Job Details: 09/10/2020
DISHWASHER VIKING DW 20.3 "Complaint: Flashing Lights. Diagnosis: When powered on with door open, unit constantly fills. When door is shut unit drains. Unit has a defective Main Board.
Near Riverhead, NY 11901
Kyle S
Job Details: 09/10/2020
REFRIGERATOR LG LFX25971ST "Installed both fresh food door gaskets, tested unit, unit checked okay."
Near West Islip, NY 11795
Kenny B
Job Details: 09/10/2020
OVEN DCS WOTD227 Customer complaint control board short need to pull board
Near Huntington, NY 11743
Kenny B
Job Details: 09/10/2020
REFRIGERATOR FRIGIDAIRE FGHN2868TF Replaced icemaker unit working to factory specifications no other issues found
Near Huntington, NY 11743
Kenny B
Job Details: 09/10/2020
WASHER ELECTROLUX EFLS617STT0 Replaced water valve ran unit no more leaks unit working to factory specifications
Near Commack, NY 11725
Kenny B
Job Details: 09/10/2020
WASHER KITCHEN AID KHWS02RMT1 Water valve not needed customer had waterlines reversed straightened out waterlines show customer unit working to factory specifications
Near Middle Island, NY 11953
Kyle S
Job Details: 09/10/2020
WASHER LG WM2496HSM "Installed new thermistor. Tested unit, unit checked okay. Customer paid balance via cash."
Near Southampton, NY 11968
Ryan D
Job Details: 09/10/2020
BARBEQUE KALAMAZOO K750HTNGM6 Installed manifold and tested unit. Unit is running to factory specs. Customer paid balance via card.
Near Deer Park, NY 11729
Kenny B
Job Details: 09/10/2020
REFRIGERATOR SAMSUNG RF26J7500SRAA03 Replaced icemaker unit working to factory specifications no other issues found
Near Commack, NY 11725
Paul D
Job Details: 09/10/2020
n/a Picked up part will bring to office in the morning.
Near Selden, NY 11784
Paul D
Job Details: 09/10/2020
WASHER GE GTWN4250D1WS "Customers concern was washer making loud grinding noise and thumping noise,I found two problems with this washer the main tub bearing and transmission are defective,
Near Hauppauge, NY 11788
Paul D
Job Details: 09/10/2020
REFRIGERATOR GE PFSS5NJWASS Installed new main board tested now working to factory specs.
Near Brentwood, NY 11717
Paul D
Job Details: 09/10/2020
RANGE AVANTI ERU240P3S "Customers concern was all top burners cycle on and off I found the problem to be the customer had aluminum foil all over top of range I removed tested now working to factory specs, explained to customer not to do this
Near Islip Terrace, NY 11752
Paul D
Job Details: 09/10/2020
REFRIGERATOR FRIGIDAIRE FFHB2750TS8 "Customers concern was food freezing on top shelf of refrigerator f/f section, I found this is a freeze zone and the glass shelves are at the very top holding the freezer air up there customer will adjust and stager to allow better air flow also lower them but unit is working to factory specs"
Near Sayville, NY 11782
Paul D
Job Details: 09/10/2020
WASHER LG WM2250CW Customers concern was mold on door bellows wanted replaced I gave
Near East Patchogue, NY 11772
Ryan D
Job Details: 09/10/2020
RANGE DACOR ERV36 "Installed relay, track and motor and tested unit. Unit is running to factory specs. Customer paid balance via card."
Near Shirley, NY 11967
Paul D
Job Details: 09/10/2020
WASHER FISHER & PAYKEL WL37T26D "Customers concern is washer banging and stops when it starts to spin, I found the problem to be the tub suspension rods are defective will need new product number for this unit is 96125-A
Near Water Mill, NY 11976
Ryan D
Job Details: 09/10/2020
OVEN DACOR PCS230S Complaint: Lower Noisey Oven. Diagnosis: Turned unit on and found faulty cooling fan for lower oven. Spoke to Dacor and part is discontinued and NLA.
Near Sagaponack, NY 11962
Ryan D
Job Details: 09/10/2020
DISHWASHER HOBART n/a Complaint: Check Unit. Diagnosis: Opened up sump and vacuumed some glass and debris from drain pump. Tested heater and got continuity. Ran wash and rinse cycle to check wash pumps. All units components checked okay.
Near Mattituck, NY 11952
Kyle S
Job Details: 09/10/2020
DISHWASHER LG LDS4821ST Complaint unit not draining. Diagnosis unit has a bad drain pump.
Near Hampton Bays, NY 11946
Paul D
Job Details: 09/10/2020
DISHWASHER FISHER & PAYKEL DD24DCTX7 Installed new rotor motor tested now working to factory specs
Near Bellport, NY 11713
Kenny B
Job Details: 09/10/2020
FREEZER GE PROFILE PF123SCMAKBS Replaced freezer found customer pay balance on charge no other issues found
Near Riverhead, NY 11901
Kyle S
Job Details: 09/10/2020
DRYER WHIRLPOOL WED4800XQ1 "Installed new belt. Tested unit, unit checked okay. Customer paid balance via card."
Near Yaphank, NY 11980
Kyle S
Job Details: 09/10/2020
DRYER GE DWSR483GB0WW "Installed new belt, an idler pulley. Tested unit, unit checked okay."
Near Lake Ronkonkoma, NY 11779
Kyle S
Job Details: 09/10/2020
WASHER SAMSUNG WM2016CW "Installed new drain pump. Tested unit, unit checked okay.
Near Bellport, NY 11713
Kyle S
Job Details: 09/10/2020
WASHER LG WM8000HWA Complaint: unit leaking. Diagnosis unit has a bad cold water inlet valve. Part number is 5220fr2075l
Near Port Jefferson Station, NY 11776
Paul D
Job Details: 07/31/2020
DISHWASHER FISHER & PAYKEL DD24DHT17 Customers concern was still water leaking under bottom drawer of dishwasher found the problem to be the coupling on the drain hose Wasn’t tight filled and drained twice no leaks now working to factory specs
Near Wading River, NY 11792
Paul D
Job Details: 07/31/2020
DRYER WHIRLPOOL WED8500BW0 Customers concern is dryer making a loud squeaking noise I found two problems with this Dryer the pulley idler assembly’ and the two rear drum rollers are defective will need new ; ordrng 2 WPW10314173 (Drum rollers)s
Near Remsenburg-Speonk, NY 11960
Ryan D
Job Details: 07/16/2020
REFRIGERATOR SUB ZERO BI-36U/0 Complaint: no ice. Opened freezer took off the evap cover found the fan not spinning. Fan motor needs to be replaced. .; ordrng 1 FDQT36SZ3 (Evaporator fan motor)
Near Westhampton Beach, NY 11978
Ryan D
Job Details: 07/16/2020
COOKTOP SUMMIT WNL03-3 Complaint: flame is to high. Customer needs to have the cook top converted to lp.
Near Amagansett, NY 11930
Ryan D
Job Details: 07/16/2020
RANGE WOLF R366-LP "Installed igniter for the broiler. Wolf burners, they sent burner rings. Order parts and return to fix the unit.
Near Montauk, NY 11954
Ryan D
Job Details: 07/16/2020
DISHWASHER FRIGIDAIRE FPHD2491KF0 Complaint: not draining. Needs a new drain pump. .; ordrng 1 5304524920 (Drain pump)
Near Wading River, NY 11792
Paul D
Job Details: 07/16/2020
DRYER WHIRLPOOL WED8500BW0 Customers concern is dryer making a loud squeaking noise I found two problems with this Dryer the pulley idler assembly’ and the two rear drum rollers are defective will need new ; ordrng 2 WPW10314173 (Drum rollers)s
Near Port Jefferson Station, NY 11776
Paul D
Job Details: 07/16/2020
RANGE AVANTI ER24P3SG Customers concerns are oven not cooking to temperature for knobs melted and oven rack bent ; ordrng 4 G20A23-030102 (Burner knobs)s and 1 E20F01-030900 and 1 G24C01-071900 (Oven rack)
Near Selden, NY 11784
Paul D
Job Details: 07/16/2020
MICROWAVE LG LMV2031ST/00 Customers concern is microwave not heating unit will need magnetron capacitor and diode I will order parts needed
Near Riverhead, NY 11901
Bob D
Job Details: 07/16/2020
REFRIGERATOR LG LMXS27626S Refrigerator freezer is not cooling and not making ice. I found a keak on the access valve. I removed and repaired the refrigerant leak. Refrigerator tested okay to factory specs.
Near Westhampton Beach, NY 11978
Ryan D
Job Details: 07/16/2020
DRYER ELECTROLUX EFMG617SIW0 Complaint: check dryer. Transition venting not up to code. Unit is running to factory specs.
Near Water Mill, NY 11976
Ryan D
Job Details: 07/16/2020
ICE MAKER SUB ZERO UC-15IP "Complaint: no ice. Tested unit, unit was not getting water, water valve was turned off. Turned valve on tested unit, unit running to factory specs.
Near Bridgehampton, NY 11932
Ryan D
Job Details: 07/16/2020
DRYER ELECTROLUX EWMGD70JSS2 "Complaint: dryer not spinning. Found clothing in blower housing, , cleaned blower housing, tested unit, unit running to factory specs."
Near Amagansett, NY 11930
Ryan D
Job Details: 07/16/2020
DRYER MIELE n/a Open dryer up to find cracked blower assembly. Blower an motor assembly need to be replaced.
Near Montauk, NY 11954
Ryan D
Job Details: 07/16/2020
REFRIGERATOR SUB ZERO 700BCI-3 Complaint: no ice. Customer has to have plumber water line to the refrigerator.
Near Riverhead, NY 11901
Paul D
Job Details: 07/16/2020
REFRIGERATOR FISHER & PAYKEL RF170ADUSX4 N Installed new icemaker tested not working to factory specifications
Near Sag Harbor, NY 11963
Ryan D
Job Details: 07/16/2020
REFRIGERATOR SUB ZERO 642/02 While I installed the ice maker . Reinstalled fill tube the right way unit running to factory specs.
Near Amityville, NY 11701
Bob D
Job Details: 07/16/2020
REFRIGERATOR LG LFC25776SB/00 Refrigerator is not cooling down. I replaced the compressor and filter drier. Refrigerator tested okay to factory specs.
Near Medford, NY 11763
Bob D
Job Details: 07/16/2020
RANGE VIKING VGIC3654GSS Gas range is not baking. I replaced the bake ignitors and burners. Range tested okay to factory specs.
Near Wading River, NY 11792
Paul D
Job Details: 07/16/2020
DRYER LG DLG1320W Customers concern try making a loud Thumping noise I found the problem to be the true rear drum rollers Were defective used two rollers from trunk stock tested now working to factory specs ; used 2 134715900 (Drum rollers) from stock
Near Wading River, NY 11792
Paul D
Job Details: 07/16/2020
DISHWASHER FISHER & PAYKEL CAN’T READ IT Customers concern was upper drawer not draining properly found the problem to be the rotor motor was not in the correct position working to factory specs
Near Port Jefferson Station, NY 11776
Paul D
Job Details: 07/16/2020
DISHWASHER FISHER & PAYKEL DD24DHT17 Customers concern was still water leaking under bottom drawer of dishwasher found the problem to be the coupling on the drain hose Wasn’t tight filled and drained twice no leaks now working to factory specs
Near Coram, NY 11727
Paul D
Job Details: 07/16/2020
REFRIGERATOR GE GSH22JSTASS dispenser control panel is not the issue inlet valve water from the dispenser water came on the supply line to the to the water to be a frozen waterline
Near Ridge, NY 11961
Kyle S
Job Details: 07/15/2020
REFRIGERATOR LG LFX25978ST/01 Complaint: fresh food section condensation from both doors. Noticed both gaskets on both of the doors need to be replaced
Near Saint James, NY 11780
Kenny B
Job Details: 07/15/2020
REFRIGERATOR FRIGIDAIRE FFTR1821TS0 Customer complaint door not sitting correctly found issue to be broken hinge need to order parts ; ordrng 1 240314011 (Hinge) and 1 240311303 (Hinge washer) and 1 240516502 (Hinge pin)
Near Port Jefferson Station, NY 11776
Kenny B
Job Details: 07/15/2020
DISHWASHER FISHER & PAYKEL DD24DHT17 Customer complaint bottom drawer leaking found issue to be crack and drain hose need to order drain hose ; ordrng 1 522086 (Drain hose)
Near Patchogue, NY 11772
Kenny B
Job Details: 07/15/2020
RANGE GE JB640MR4BS Customer complaint right front inner element not functioning foundation to be faulty switch; ordrng 1 Wb24t10058 (Switch)
Near Westhampton Beach, NY 11978
Kyle S
Job Details: 07/15/2020
REFRIGERATOR LG LFX25991ST/02 "Complaint: no cold in fresh food section. Problem evaporator an both have ice unit not defrosting. Need to defrost the unit
Near Southampton, NY 11968
Ryan D
Job Details: 07/15/2020
DRYER SAMSUNG DV42H5400EW/A3 Complaint: Screeching Noise. Diagnosis: Opened unit up to find bad idler pulley. Order parts and return to fix unit.; ordrng 1 DC93-00634A (Idler Pulley)