Service History 67

Near Setauket- East Setauket, NY 11733
Kenny B
Job Details: 12/23/2019
RANGE LG LWC3063ST.BSTLLGA Customer complaint broken door glass replaced door glass on prescreen part order unit running to factory specifications also made sure there were no glass shards anywhere around
Near East Patchogue, NY 11772
Ryan D
Job Details: 12/23/2019
DISHWASHER KITCHEN AID KUDD01SSS0 Installed new motor control board and tested unit. Unit is running to factory specs.
Near Holbrook, NY 11741
Ryan D
Job Details: 12/23/2019
WASHER ELECTROLUX EIFLW55HIW0 Installed new valve assembly and tested unit. Unit is running to factory specs.
Near Shoreham, NY 11786
Kenny B
Job Details: 12/23/2019
REFRIGERATOR LG LMXS30776S Customer complaint no cool found bad compressor may need evaporators and condenser compressor
Near Centereach, NY 11720
Kenny B
Job Details: 12/23/2019
RANGE FRIGIDAIRE FPGF3077QF Customer Complains of a temperature not correct found oven temperature 50 degrees off need to order pedometers; ordrng 1 5304493649 (POTEN) and 1 808843102 (SWITCH)
Near Deer Park, NY 11729
Ryan D
Job Details: 12/23/2019
DRYER WHIRLPOOL LGQ8857HQ8 "Complaint: Unit not heating. Diagnosis: unit needs new high limit and thermal fuse. No continuity to both. Order parts and return to fix unit. ; ordrng 1 3403140 (thermostat,hi-limit) and 1 WP3392519 (thermal fuse)"
Near Deer Park, NY 11729
Ryan D
Job Details: 12/23/2019
RANGE FRIGIDAIRE FFGW2426USA Complaint: No power to unit. Diagnosis: Unit has 240v at outlet. Main control board needs to be replaced. Order parts and return to fix unit. ; ordrng 1 316419383 (OVERLAY) and 1 5304513049 (BOARD)
Near Amityville, NY 11701
Kenny B
Job Details: 12/23/2019
REFRIGERATOR FRIGIDAIRE FGHN2844LE8 Installed new icemaker has shorted valve to stay open silver ice tray and will not shut off water add a valve at all. valve off ordering new icemaker; ordrng 1 5303918493 (ICE MAKER)
Near East Hampton, NY 11937
Ryan D
Job Details: 12/23/2019
RANGE DCS DCS36-6-1L Installed pilot and tested unit.
Near Dix Hills, NY 11746
Kenny B
Job Details: 12/21/2019
RANGE LG LSSE3026ST Customers complaint unit not heating properly found customer has faulty relay board need to order part; ordrng 1 EBR80595405 (RELAY BOARD)
Near Bohemia, NY 11716
Paul D
Job Details: 12/21/2019
REFRIGERATOR LG LMXS28626S As per tech line installed bottom door hinge on the dispenser fresh food door door still closing a little hard
Near West Islip, NY 11795
Paul D
Job Details: 12/21/2019
REFRIGERATOR KITCHEN AID KSSS36QDX02 Customers concern no ice I tested points ice maker advanced harvested snapped 2 QuickPics (via SDM
Near East Quogue, NY 11942
Ryan D
Job Details: 12/21/2019
OVEN DCS WOT-130-PH "Installed new board. Bake element is now getting 240v and element is not responding. element needs to be replaced. Order parts and return to fix unit. ; ordrng 1 546726 (element fan ego 20.4)"
Near Smithtown, NY 11787
Bob D
Job Details: 12/21/2019
REFRIGERATOR LG LDCS24223S.ASTCNA0 "Customer conerns are the unit is not cold in food section freezer section is cooling fine. I disassembled the food duct and adjusted the damper control. I also found the return air duct blocked with frost. I advised the customer to turn off unit with both doors open for 24 hours, to defrost the duct. Unit tested ok to factory specs."
Near Dix Hills, NY 11746
Kenny B
Job Details: 12/21/2019
RANGE AVANTI GR2414CW "Customer complaint left front burner not lighting properly found burn and cap not seated correctly showed customer correct way for burners to sit, avanti
Near Huntington, NY 11743
Kenny B
Job Details: 12/21/2019
RANGE LG LDG3016ST Customer complaints f3 code is a faulty touchpad replaced touchpad for customer customer unit working to factory specifications
Near Port Jefferson Station, NY 11776
Bob D
Job Details: 12/21/2019
REFRIGERATOR LG LFX31945ST/07 Freezer is not cold. Found refrigerant leak in the food evaporator. Order part.; ordrng 1 ??? (Evaporator food)
Near Bellport, NY 11713
Paul D
Job Details: 12/21/2019
RANGE GE JB640DF1WW Customers concern is glass pack on oven door broken I gave customer a
Near Oakdale, NY 11769
Paul D
Job Details: 12/21/2019
REFRIGERATOR GE PROFILE PFS22SISBBS "Customers concern was no cold I done some tests found the problem to be the compressor is no good pulling Customer refused repair says unit is over 15 years old
Near Lake Grove, NY 11755
Paul D
Job Details: 12/21/2019
WASHER GE HTW240ASK4WS Customers concern was laundry going to all one side in the tub during spin cycle I found the problem to be and use I did put in test spending to factory specs and struts all to specs
Near Remsenburg-Speonk, NY 11960
Ryan D
Job Details: 12/21/2019
DRYER LG DLGX4071 Installed blower thermostat and tested unit. Unit is running to factory specs.
Near East Islip, NY 11730
Ryan D
Job Details: 12/21/2019
ICE MAKER SCOTTSMAN DCE33A-1DD Installed timer and tested unit. Unit is running to factory specs.
Near Westhampton, NY 11977
Ryan D
Job Details: 12/21/2019
RANGE WOLF GR366-LE "Complaint: No bake, broil, or burners. Diagnosis: Checked gas valve and it was open. Checked LP tank out front of house and it was completely empty. Unit is not getting gas.
Near Westhampton Beach, NY 11978
Ryan D
Job Details: 12/21/2019
REFRIGERATOR BERTAZZONI REF36X/17 Installed Ice maker and tested unit. Unit is running to factory specs.
Near Westhampton Beach, NY 11978
Ryan D
Job Details: 12/21/2019
WASHER WHIRLPOOL WFW8500SR00 Complaint: Moldy Boot. Diagnosis: Boot has mold and customer wants boot changed. Installed boot that was prescreened. Tested unit and unit is running to factory specs.
Near West Babylon, NY 11704
Kenny B
Job Details: 12/21/2019
WASHER FRIGIDAIRE FTF530FS4 Customer complaint tray not seating correctly reseated tray
Near Southampton, NY 11968
Ryan D
Job Details: 12/21/2019
REFRIGERATOR BERTAZZONI REF36X/17 Complaint: Freezer drawer does not open. Diagnosis: Went in from bottom freezer drawer and installed ice maker that fell off and was blocking door from opening. Unit is running to factory specs.
Near Bay Shore, NY 11706
Kenny B
Job Details: 12/21/2019
MICROWAVE GE JVM3140DF398 Complaint unit is sparking found customer opening door while microwave is running I instructed and operations also replaced door switch
Near Islandia, NY 11749
Bob D
Job Details: 12/21/2019
REFRIGERATOR LG LMXS27626S.ASTCNA0 "Replaces the compressor and filter dryer. Unit tested ok. Water was off and I saw a leak in the fitting behind the refrigerator. I suggested to the customer to replace the fitting. Unit tested ok to factory specs.; used 1 ? (Compressor), and 1 ? (Filter drier) from stock"
Near Bellport, NY 11713
Paul D
Job Details: 12/20/2019
RANGE FRIGIDAIRE FFGF3052TSA Customers concern is open and broiler not working found the problem to be the valve is no good I will order new now; ordrng 1 3203459 (GAS INLET VALVE)
Near Port Jefferson Station, NY 11776
Paul D
Job Details: 12/20/2019
DISHWASHER LG LDS5540ST put through diagnostic test still showing NE error code the main board again and the complete sump assembly I will order now; ordrng 1 AJH31248608 (COMPLETE SUMP ASSEMBLY) and 1 EBR73739203 (MAINBOARD)
Near Patchogue, NY 11772
Ryan D
Job Details: 12/20/2019
REFRIGERATOR MAYTAG MBF2256HES Installed power cord and tested unit and unit is running to factory specs. Please mail receipt to house. Customer has no email.
Near Patchogue, NY 11772
Ryan D
Job Details: 12/20/2019
DRYER GE FRONT LOAD LRG8648PW1 Complaint: Dryer not turning on. Diagnosis: Opened Dryer up and belt was still attached. Checked switch behind start know and that was okay. Timer needs to be replaced. Part number listed below in case customer changes her mind. Timer - WP8299766
Near Commack, NY 11725
Ryan D
Job Details: 12/20/2019
RANGE DACOR EO230SCH Removed board and will return to office for repair. ; snapped 2 QuickPics
Near Port Jefferson Station, NY 11776
Bob D
Job Details: 12/20/2019
REFRIGERATOR LG LFX31945ST/07 Reprogrammed the main computer board. The unit test ok to factory specs.
Near Babylon, NY 11702
Kenny B
Job Details: 12/20/2019
WASHER LG WM9500HKA Customer complaint le code spoke to le support installed stator needs board ; ordrng 1 CSP30100904 (CONTROL BOARD)
Near Amityville, NY 11701
Kenny B
Job Details: 12/20/2019
RANGE LG LSG4515ST.BSTELGA Customers complaint of unit not eating properly found unit off 50° off order sensor and controller; ordrng 1 AGL75512550 (CONTROLER) and 1 EBD51431001 (SENSOR)
Near North Babylon, NY 11703
Kenny B
Job Details: 12/20/2019
REFRIGERATOR FRIGIDAIRE FFHB2750TS Replaced sensor showed customer working making ice to factory specifications know other issue found
Near Bay Shore, NY 11706
Kenny B
Job Details: 12/20/2019
REFRIGERATOR FRIGIDAIRE FFSS2315TD Customer complaint unit not making ice connection to icemaker not secure reconnected icemaker to unit unit is making ice working to factory specifications
Near Ridge, NY 11961
Paul D
Job Details: 12/20/2019
MICROWAVE GOLDSTAR MVH1615WW Installed new magnetron diode and capacitor tested now working to factory specs
Near Commack, NY 11725
Kenny B
Job Details: 12/20/2019
DRYER MAYTAG MED5820TW0 Customer complaint unit does not shut off found timer does not advance stays in one position need to order a part warranty call; ordrng 1 WP3406725 (TIMER)
Near Patchogue, NY 11772
Ryan D
Job Details: 12/20/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Installed new resivior and tested unit. Called for water from dispenser and unit is leaking behind
Near Wading River, NY 11792
Paul D
Job Details: 12/20/2019
REFRIGERATOR GE PSC23SGRCSS "Customers concern is refrigerator not dispensing water or ice unit will need complete dispenser assembly,
Near Patchogue, NY 11772
Ryan D
Job Details: 12/20/2019
DRYER LG DLE7100W.ABWEEUS Complaint: Noisy. Diagnosis: In top right corner of machine there is a plastic housing that protects wires from falling and hitting drum. Housing fell off and scraped drum while it was rotating. Used 2 screw from stock and secured housing. Unit is running to factory specs. .
Near Commack, NY 11725
Kenny B
Job Details: 12/20/2019
RANGE LG LRE3194ST.FSTLLGA Customer complaint inner coil on right front elements not heating found inner coil broken need to order right front element stock part; ordrng 1 MEE62704901 (ELEMENT )
Near Centereach, NY 11720
Ryan D
Job Details: 12/20/2019
REFRIGERATOR LG LMXS27626D/01 Complaint: No cold. Diagnosis: Opened up bake of unit and put in to test mode. All fans are working. Tested amp draw off of compressor Check frost pattern on evaporator and it was not existent. Unit needs seal system replaced. Order parts and return to fix unit. ; ordrng 1 ADH73150210 (FILTER DRYER) and 1 ADL73762004 (EVAPORATOR ) and 1 TCA35533601 (COMPRESSOR)
Near Smithtown, NY 11787
Ryan D
Job Details: 12/20/2019
DRYER LG DLGX3701W.ABWEEUS Complaint: All automatic cycles power down after about 5 minutes. Diagnosis: found problem to be parts listed below. Tested all components from board when board went it took all these components as well. Order parts and return to fix unit. ; ordrng 1 5318EL3001A (IGNITER) and 1 6323EL2001B (THERMISTER) and 2 6500EL3001A (SENSORS)s and 1 EBR85235702 (BOARD)
Near Coram, NY 11727
Ryan D
Job Details: 12/20/2019
REFRIGERATOR FRIGIDAIRE FPBS2777RF Complaint : No ice. Diagnosis: Ice maker in fresh food section is not advancing. Unit needs new ice maker. Order parts and return to fix unit. ; ordrng 1 234297606 (ICE MAKER)
Near Lake Ronkonkoma, NY 11779
Ryan D
Job Details: 12/20/2019
WASHER LG WT7100CW Complaint: Not water. Diagnosis: Tested 120v to cold and hot and put on normal cycle. Unit was filling fine. Customer thought that it filled right away he did not know about the sensing. Unit is running to factory specs.
Near Melville, NY 11747
Paul D
Job Details: 12/19/2019
REFRIGERATOR LG LFX31925ST/08 Customers concern is water leaking from under refrigerator found the problem to be the water supply line to the water inlet valve loose connection this is an install problem
Near Dix Hills, NY 11746
Paul D
Job Details: 12/19/2019
RANGE ELECTROLUX EW301S80RSA Customers concern Wass oven a little warm to the touch I found the problem to be customer had left lights on for which were very hot halogen lights told her to turn the lights off check in a few hours
Near Selden, NY 11784
Paul D
Job Details: 12/19/2019
DISHWASHER LG LDS5040BB Installed new heating element and main board tested now working to factory specs
Near Deer Park, NY 11729
Paul D
Job Details: 12/19/2019
DISHWASHER LG LDT7797ST Customers concern is control panel not responding not lighting up test found the problem to be The control panel itself is no good user interface I will order new now; ordrng 1 AGL7565203 (CONTROL PANEL)
Near Middle Island, NY 11953
Ryan D
Job Details: 12/19/2019
DRYER FISHER & PAYKEL DE27CW1 Complaint: Dryer not heating. Diagnosis: Took font panel off of dryer and tested thermostats and heater. High limit was tripped so I reset. I had no continuity to heater. Heater needs to be replaced. part number for repair will be 395583 if she decides to repair.
Near Shoreham, NY 11786
Ryan D
Job Details: 12/19/2019
DRYER SPEEDQUEEN ADG3LRGS111TW01 Complaint: Squeaking. Diagnosis: Opened up front panel to dryer and found defective pulley and belt. Pulley and belt both need to be replaced . Belt D511255P Pulley Shaft 56461P Pulley 510142P
Near Islip Terrace, NY 11752
Kenny B
Job Details: 12/19/2019
REFRIGERATOR LG LMXS28626D/00 Customer complaint unit goes into defrost mode melts everything and then re-freezes order by metal ordered part what is given part number by LG; ordrng 1 MEE63545708 (DEFROST BYMETAL)
Near Mastic Beach, NY 11951
Ryan D
Job Details: 12/19/2019
DRYER LG DLE2516W Complaint: No heat. Diagnosis: Opened Dryer up to find the two spades on the safety thermostat disconnected. Thermostat still tested fine. Need to replace two spades on connections. unit is running to factory specs.
Near Amityville, NY 11701
Bob D
Job Details: 12/19/2019
REFRIGERATOR LG LSXS26326S/02 "Installed compressoer and filter drier. Unit Needs to be evacuated and charged, also board needs to be programed. Customer has a plastic waterline that needs to be changed to copper or stainless steel and we need access to the watershut off when we return.
Near West Islip, NY 11795
Ryan D
Job Details: 12/19/2019
REFRIGERATOR KITCHEN AID KSSS36QDX02 Complaint: No Ice Diagnosis: Took front off ice maker and ice maker would not advance. Ice maker is getting 120v. Ice maker was defective. Installed Ice maker and tested it. Unit is running to factory specs.
Near Northport, NY 11768
Paul D
Job Details: 12/19/2019
WASHER LG WT7300CW.ABWEEUS Customers concern is washer banging and not draining the replacement pump that was installed bust off the housing also split drain line will need a new place drain pump drain hose and two bolts to mount new drain pump assembly order the two drain pumps and use whichever one suits there are three in total two remaining pumps the drain hose and two bolts TO RESEARCH BOLTS; ordrng 1 AEM74073301 (DRAIN HOSE) and 1 AEM74073301 (DRAIN HOSE) and 1 AHA75673402 (DRAIN PUMP ASSEMBLY)
Near East Patchogue, NY 11772
Ryan D
Job Details: 12/19/2019
WASHER LG WM2650HWA Installed cold water inlet valve and tested unit. Unit is running to factory specs.
Near Lindenhurst, NY 11757
Kenny B
Job Details: 12/19/2019
WASHER GE GTW460ASJWW "Customers complaint unit not working ,,found power to unit but hit start button no response at all ordered door lock and controller; ordrng 1 WH01X27954 (DOOR LOCK) and 1 WH22X29556 (CONTROLLER )"
Near Patchogue, NY 11772
Paul D
Job Details: 12/19/2019
REFRIGERATOR AVANTI FF10B0W Customers concern was frost buildup in the freezer section no cold in fresh food section I found the problem to be the evaporator drain port was frozen over and clogged I defrosted with steamer flushed tested not working to factory specs
Near East Patchogue, NY 11772
Kenny B
Job Details: 12/19/2019
DISHWASHER GE GDT720SSFOSS Customer complaint unit not draining properly found faulty pump part number no longer available verified part is no longer available
Near East Patchogue, NY 11772
Ryan D
Job Details: 12/18/2019
DISHWASHER KITCHEN AID KUDS03VTSS2 Complaint: Units control does not respond. Diagnosis: Unit needs new motor control board. ordrng 1 528397USP (ctr ph3 2hr fan svc)
Near Dix Hills, NY 11746
Ryan D
Job Details: 12/18/2019
REFRIGERATOR SUB ZERO 650/S3 Complaint: Unit not making ice. Diagnosis: Icemaker is not making ice due to frost build up on evaporator. Board needs to be replaced. Bi-metal also needs to be replaced. Order parts and return to fix unit. Remind customer that fridge and freezer need to be defrosted with unit off for 24 hours prior to repair. ; ordrng 1 7006594 (DEFROST BI METAL) and 1 7014184 (BOARD)
Near Port Jefferson Station, NY 11776
Paul D
Job Details: 12/18/2019
DRYER LG DLEC888W Customers concern is ventless dryer showing a TE3 error code after about three minutes into cycle on all cycles problem to be the thermistor on the heating assembly will need to change both for repair now; ordrng 1 AEG57816501 (Heating assembly complete with therMISTOR)
Near Holbrook, NY 11741
Ryan D
Job Details: 12/18/2019
DRYER ELECTROLUX EIGD55HIW Complaint: No heat. Diagnosis: Tested unit and gas it not coming on everytime igniter heats up. Unit needs new coils for valve. Order parts and return to fix unit. ; ordrng 1 5303307291 (COIL (SECONDARY)) and 1 5303307292 (COIL (BOOSTER))
Near Setauket- East Setauket, NY 11733
Paul D
Job Details: 12/18/2019
DISHWASHER GE GDT695SSJ4SS "Customers concern is no heat not drying dishwasher will need the main board and the turbidity sensor, I will order now.; ordrng 1 WD21X22830 (TURBIDITY SENIOR ) and 1 WD21X24901 (MAIN BOARD )"
Near Patchogue, NY 11772
Ryan D
Job Details: 12/18/2019
REFRIGERATOR MAYTAG MBF2256HES Customer needs scheduled Thursday
Near West Islip, NY 11795
Ryan D
Job Details: 12/18/2019
REFRIGERATOR BERTAZZONI REF36X/17 HGVADSG1X Pulled unit out and this amp draw on compressor. I was at normal. Checked evaporator and had normal frost pattern. Condenser was running to factory specs. Customer complaint was he heard a gurgling sound but unit was not making noise anymore. Unit is running to factory specs.
Near Huntington, NY 11743
Ryan D
Job Details: 12/18/2019
DRYER SAMSUNG DV48H7400EW/A2 Complaint: No heat. Diagnosis: Opened Dryer up and tested heater and thermostats and found a bad heater. Heater needs to be replaced. Installed new heater and tested unit. Unit is running to factory specs. Customer paid balanc 1 DC47-00019A (HEATER) from stock
Near East Moriches, NY 11940
Ryan D
Job Details: 12/18/2019
DRYER LG DLGX4271V Complaint: No heat. Diagnosis: Opened Dryer up to find that all components of machine are testing fine. The vent like is about 40 feet long throughout the house and air flow on exterior is very weak. D-80 error code pops and that is ventilation error code. Gave customer a dryer vent wizard card and told him it was a venting issue.
Near Port Jefferson Station, NY 11776
Paul D
Job Details: 12/18/2019
DISHWASHER LG LDS5540ST Installed new main board and micro switch tested now working to factory specs
Near Middle Island, NY 11953
Paul D
Job Details: 12/18/2019
WASHER LG WM3700HVA.ASSEVUS Customers concern washer vibrating In spin cycle could not duplicate problem washing machine working to factory specs explain to customer he needs to use the light loads while washing also unit is on the wood floor because a little more vibration everything is to factory specs at this time
Near Centereach, NY 11720
Paul D
Job Details: 12/18/2019
DRYER SAMSUNG DV433ETGJWR/A1 Installed new heating element with thermostats tested not working to factory specs
Near Shirley, NY 11967
Paul D
Job Details: 12/18/2019
REFRIGERATOR LG LFXS28596S/00 Customers concern was water coming out of the back of refrigerator next to orange PVC waterline which feeds the freezer icemaker water I found the problem to be blockage in this line to icemaker flushed line with steamer steam into bottom freezer it is working to factory specs
Near Medford, NY 11763
Paul D
Job Details: 12/18/2019
REFRIGERATOR LG LFXS30766D/00 Customers concern is refrigerator no cold tests found the problem to be the compressor seal system compressor pulling compressor in quick picks
Near West Islip, NY 11795
Kenny B
Job Details: 12/18/2019
REFRIGERATOR KITCHEN AID KSSS36QDX02 "Replaced icemaker workin good to factory specs need 24 hours to make ice ,
Near Cold Spring Harbor, NY 11724
Kenny B
Job Details: 12/18/2019
DRYER LG DLEX3700V Customer complaint unit not drying all the time checked unit out found no problem with unit did find some lint in the trap and in the exhaust line clean that out ran unit
Near Halesite, NY 11743
Kenny B
Job Details: 12/18/2019
MICROWAVE FISHER & PAYKEL CMOH30SSY Customer complaint door handle broken
Near Commack, NY 11725
Kenny B
Job Details: 12/18/2019
RANGE DCS WOSD230SS "Customer complaint no power to unit found board shorted,and touchpad low display parts
Near Smithtown, NY 11787
Kenny B
Job Details: 12/18/2019
DISHWASHER FISHER & PAYKEL DD24DCTX7 Replaced controller showed working to factory specs
Near Farmingville, NY 11738
Ryan D
Job Details: 12/14/2019
DISHWASHER DACOR DDW24M999UM Complaint: Leaking. Diagnosis: Spoke to tech line and there was a service bulletin on this matter. Need to order new gasket and door guide for dishwasher. Order parts and return to fix unit. ; ordrng 1 113189 (GASKET) and 1 114370 (DOOR GUIDE)
Near Setauket- East Setauket, NY 11733
Kenny B
Job Details: 12/14/2019
DISHWASHER FISHER & PAYKEL DD24DTI7 Customer complaint unit not working found control board to be malfunctioning need to order part ordrng 1 523725USP (CONTROLLER)
Near Mastic Beach, NY 11951
Paul D
Job Details: 12/14/2019
DISHWASHER GE DDT595SSJ5SS Customers concern is dishwasher not draining I found the problem to be the drain pump is no good needs to be replaced I will order new now; ordrng 1 WD19X24829
Near Middle Island, NY 11953
Ryan D
Job Details: 12/14/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM Installed new heater and tested unit. Unit is running to factory specs. Fridge and freezer will reach temp within 24 to 48 hours.
Near Northport, NY 11768
Ryan D
Job Details: 12/14/2019
WASHER ELECTROLUX EIFLS60LT1 "Cleared catch full of feathers again. Put into test mode, filled and washed and 5en drained and checked catch. No feathers unit is running to factory specs."
Near Patchogue, NY 11772
Paul D
Job Details: 12/14/2019
WASHER FRIGIDAIRE FFLE3911QW0 Customers has two With this laundry center lint gather some clothes in dryer get stuck in the door of the dryer I cleaned out past Lint Trap and also cavity and door dryer explain to customer this needs to be maintained Which customer has been doing because it was very clean the second problem I found was the lid latch on the washer not engage test will need new I will order new now; ordrng 1 137353302 (LID LATCH MECHANISM)
Near Shirley, NY 11967
Paul D
Job Details: 12/14/2019
WASHER LG WM3500CW/01 Customers concern was washer not draining properly I found a piece of plastic debris stuck in drain pump removed tested now working to factory specs
Near Commack, NY 11725
Kenny B
Job Details: 12/14/2019
MICROWAVE FRIGIDAIRE FPBM3077RF Customer complaint no power to unit keeps blowing the breaker check unit out found middle intern interlock switch broken replaced switch showed customer working running to factory specifications warranty call; used 1 5304509459 (SWITCH) from stock
Near Ronkonkoma, NY 11779
Paul D
Job Details: 12/14/2019
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Customers customer didn’t understand she had to defrost unit evaporator is a solid block of ice spoke with office will need to return on this call I am plug the refrigerator towel down to catch whatever excess water from the defrost
Near Commack, NY 11725
Kenny B
Job Details: 12/14/2019
REFRIGERATOR LG LMXS30746S Customer complaint refrigerator not cooling at all refrigerator or freezer found unit has a leak ordered compressor evaporator and dryer; ordrng 1 5851JA2007U (DRYER) and 1 ADL74221802 (EVAPORATORS ) and 1 TCA35611303
Near East Patchogue, NY 11772
Ryan D
Job Details: 12/14/2019
DRYER SAMSUNG DV422EWHDWRJAA Complaint: No heat. Diagnosis: Opened Dryer up and tested heater and thermostats. Heater tested bad. Order parts and return to fix unit. ; ordrng 1 DC47-00019A (element)
Near Patchogue, NY 11772
Paul D
Job Details: 12/14/2019
REFRIGERATOR FRIGIDAIRE FFSS2614QP4A Customers concern wise right hand side of dispenser assembly sticking out a little far from the door has a space I took pictures I found this to be totally normal if not normal definitely cosmetic dispenser assembly still extremely firm in housing and everything working to factory specs
Near Medford, NY 11763
Paul D
Job Details: 12/14/2019
DRYER FRIGIDAIRE FFLE3911QW0 Installed new drum belt tested now working to factory specs
Near Melville, NY 11747
Kenny B
Job Details: 12/14/2019
REFRIGERATOR FRIGIDAIRE FGSS2335TF3 Replace parts unit working to factory specifications
Near East Patchogue, NY 11772
Ryan D
Job Details: 12/14/2019
WASHER LG n/a Complaint: Leaking all the time. Diagnosis: Took unit out and opened up top of machine. Cold water valve is leaking and needs to be replaced. I will pick up part tomorrow and go back Wednesday; ordrng 1 5220FR2075L (VALVE)
Near Port Jefferson Station, NY 11776
Bob D
Job Details: 12/14/2019
REFRIGERATOR FRIGIDAIRE FFSS2615TP0 Unit is not cooling. Relaced a filter drier and leak repair at capillary tube. Unit tested ok to factory specs.
Near Patchogue, NY 11772
Ryan D
Job Details: 12/13/2019
REFRIGERATOR MAYTAG MBF2256HES Complaint: Mouse chewed through power cord. Diagnosis: Cord needs to be replaced. Order parts and return to fix unit. ; ordrng 1 WP67006506 (cord-power)