Local Reviews
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Ryan D.
RANGE BERTAZZONI PRO366GASX/01 Installed thermal couple and tested unit. thermostat also needs to be replaced. He put a 2 day shipping on it. Schedule when we get in.; ordrng 1 503156 (THERMOSTAT)
Ryan D.
DRYER GE DBLR333EG6WW Installed new belt and tested unit. Unit is running to factory specs. Customer used coupon and food drive for $20.00 off. Customer paid balance via.
Ryan D.
RANGE FRIGIDAIRE FPES3085KFB Installed switches and tested unit. Other person installed element wrong and element needs to be replaced. Order element and return to fix unit. ; ordrng 1 318258203 (element)
Ryan D.
RANGE LG UPCE3664ST/01 Reschedule for Saturday. Spoke to customer.;
Kenny B.
WASHER LG WM3700HVA Replace control board previous tech ordered ran unit on rinse and spin cycle no issues found ran for full cycle customer needs to reinstall washer and dryer into closet
Kenny B.
RANGEHOOD ZEPHYR ZSA-E30DS "customer complaint no power ,,, checked unit no power to control board customer need electrician to solve issue"
Ryan D.
REFRIGERATOR TRAULSEN URS48DT Refrigerator switch was turned off. Turned switch on. No way to test it until it’s been on for at least an hour. Mr said he was coming back to regulate freezer since it’s dropping to -9.
Kenny B.
DRYER LG DLE7300WE part # need controller ; ordrng 1 EBR71725801 (CONTROLER)
Ryan D.
REFRIGERATOR SAMSUNG RF22K9381SG/AA Installed flipper assy and tested unit. Unit is running to factory specs. Customer paid balance via check.
Ryan D.
DRYER WHIRLPOOL WED9610XW0 Installed pulley and belt and tested unit. Unit is running to factory specs. Customer paid balance via cash.
Paul D.
OVEN FRIGIDAIRE FFEH3054USA Customers concern is open not heating after using self-cleaning feature Tests found the problem to be the high heat limit our thermostat situated on the air duct front right hand side behind control panel not resettable will need new I will order a part need it now; ordrng 1 318578506 (HIGH HEAT THERMOSTAT.)
Kenny B.
DRYER ELECTROLUX EFMG627UIW Customer complaint unit shuts off found issue to be control board and user interface board need to order parts; ordrng 1 5304515232 (INTERFACE BOARD) and 1 5304515238 (MAIN BOARD)
Kenny B.
DRYER LG DLGX7801VE Replace parts we are in unit no error codes running to factory specifications
Kenny B.
RANGEHOOD ELICA CHE36600SS Same issue as before lights will not shut off Unit being replaced replaced display and control board twice. Same issue
Ryan D.
REFRIGERATOR TRAULSEN URS48DT Refrigerator switch was turned off. Turned switch on. No way to test it until it’s been on for at least an hour. Mr said he was coming back to regulate freezer since it’s dropping to -9.
Ryan D.
REFRIGERATOR LG LFC25776ST/03 Installed new freezer rail and tested unit. Unit is running to factory specs. Customer paid balance via card.
Paul D.
REFRIGERATOR LG LFXS30796D/00 Installed new display board and main board tested now working to factory specs
Paul D.
REFRIGERATOR FRIGIDAIRE FGHD2368TF5 "Installed new fill tube and upgraded air handler kit, tested now working to factory specs"
Ryan D.
MICROWAVE GE JEB1095SB002 Complaint: Noisey and No heat. Diagnosis: Microwave Magnetron. Unit needs new transformer and magnetron. Order parts and return to fix unit. Order parts and return to fix unit. ; ordrng 1 WB27X10492 (magnetron asm) and 1 WB27X600 (transformer-hv)
Kenny B.
REFRIGERATOR FRIGIDAIRE FFSS2615TS0 Replace all auger motor showed customer working to factory specifications customer paid balance on card
Paul D.
RANGE FRIGIDAIRE FHWC3055LSA "Customers Concern is fan not turning on range hood, tests and found two problems with this the capacitor on the blower motor are defective will need newe, I will order parts needed for repair now ; ordrng 1 5304482249 (CAPACITOR) and 1 5304482255 (BLOWER MOTOR ASSEMBLY)"
Kenny B.
DISHWASHER FRIGIDAIRE FGID2479SF "Customer complaint not draining properly,, unit not set on dry water temp too low customer not using correct soap"
Ryan D.
WASHER LG WT5101HV Installed transmission and tested unit and unit still makes screeching noise. Unit needs new rotor and stator also. Quoted customer $ + tax and customer accepted. Order parts and return to fix unit. ; ordrng 1 4413EA1004D (ROTOR) and 1 4417EA1002K (STATOR)
Kenny B.
RANGE LG LSE4613ST/00 "Customer complained no power to unit issue is thermal opened up because of faulty fan not spinning. Estimate 00 ,customer "
Ryan D.
REFRIGERATOR HISCENCE HBM17158SS Installed new heater/defrost thermostat and fan motor and tested unit. Unit is running to factory specs.
Ryan D.
DISHWASHER BOSCH SHX6AP05UC/04 Took drain hose off of dishwasher and ran dishwasher into a bucket. Unit went through complete cycle. Customer needs to have a plumber out to figure out where drain is clogged. Unit is running to factory specs.
Ryan D.
DISHWASHER KENMORE 665.13269K112 Installed drain pump and tested unit. Unit is running to factory specs. Customer paid balance via cash. Customer used coupon and food drive.
Kenny B.
MICROWAVE LG LMVM2033BM00/00 Also complaint display on door not late found issues to be door civilly need to order a part; ordrng 1 ADC74347121 (DOOR ASSY)
Ryan D.
DISHWASHER LG n/a "Complaint: AE error code. Diagnosis: Checked dishwasher a leak switch and found some water. Ran dishwasher through fill, wash, and drain cycles and found no leaks. Cleaned water out and unit is running to factory specs. Customer paid service fee via card."
Ryan D.
DRYER LG DLG1502W "Complaint: No heat. Diagnosis: Unit needs new igniter and new gas valve. Quote: $ and customer accepted. Installed igniter from truck stock and we have a gas valve gas valve and return when avaliable. Customer already made deposit of $00.00; ordrng 1 5221EL2002A (GAS VALVE), used 1 5318EL3001A (IGNITER) from stock"
Ryan D.
REFRIGERATOR SUB ZERO 632/S 2 Complaint: EC50 error code and fridge is 47 degrees. Opened up unit and found fans are running fine. Opened up top of unit and found a really dusty condenser. Condenser needed to be cleaned. Vacuumed out condenser and reset fridge. Unit is running to factory specs.
Paul D.
WASHER LG WM3700HVA Customers concern was Washesto banging in spin cycle I had customer start loud before I got there Washer went into spin cycle numerous times with an average size loud spinning perfectly absolutely no banging perfectly level all shocks are fine could not duplicate problem unit is working to factory specs at this time I explain to customer should’ve happened again please take a video of it
Ryan D.
FREEZER FRIGIDAIRE LFFH17F3QWC Unit needs new control.
Ryan D.
RANGE GE ZDP48L6DH6SS "Complaint: Range needs check up. Diagnosis: Customer needs to have an electrician fix the electric problem with range before diagnosis. Customer also wants to order all new burner caps and grates. Gave her a quote to replace burner caps and grates of $0 and she declined and will just have us range and check components once electrician Comes out for $"
Paul D.
WASHER LG WM2016CW "Customers concern is water barely entering into washing machine,tests and found the problem to be the main water inlet value defective, has good water pressure also has 0 volts to value,I gave customer a job price of
Kenny B.
REFRIGERATOR LG LMXC23796S/00 Customer complaint noise fan need to order part estimate .+ tax customer paid charge; ordrng 1 EAU63503703 (FAN)
Paul D.
DISHWASHER MAYTAG MDB7760AWS0 Customers concern was dishwasher not cleaning dishes very well especially on the top shelf/ Rack I got him some tests dishwasher washing heating draining put your glasses upside down on the top shelf filled perfectly dishwasher is working to factory Specs explain to customer to draw hot water to kitchen sink before using the dishwasher also customer has not been using jet dry explain
Kenny B.
WASHER LG WM2650HRA Customer complaint de code. Found faulty door lock estimate + tax need to order part customer paid charge; ordrng 1 EBF49827801 (DOOR LOCK)
Kenny B.
RANGE FISHER & PAYKEL OB30SDEPX2 Customer complaint unit not heating up properly found issue to be control board and convection elements need to order parts; ordrng 1 546564P (kit cooling fan spar) and 1 546597 (assy funct switch pc) and 1 546670P (power module v302b s) and 1 546677 (assy temp switch ) and 1 546726 (element fan ego 20.4)
Ryan D.
REFRIGERATOR TRAULSEN URS48DT Installed new relay start and tested unit. Unit is running to factory specs. Quote was $. Customer paid balance via card.
Ryan D.
WASHER FRIGIDAIRE FRSW3700LW0 Complaint: No spin. Diagnosis: Put unit into diagnostic mode and got a door open error code. Tested door switch and it tested fine. Unit needs new motor control board. Quote: $0 + tax and . Customer paid service fee via card.
Ryan D.
DRYER LG DLG1502W "Complaint: No heat. Diagnosis: Unit needs new igniter and new gas valve. Quote: $0 and customer accepted. Installed igniter from truck stock and we have a gas valve at shop. I will pick up gas valve and return when avaliable. Customer already made deposit of $00.00; ordrng 1 5221EL2002A (GAS VALVE), used 1 5318EL3001A (IGNITER) from stock"
Ryan D.
DRYER MIELE 9820 GAS Complaint: No heat. Diagnosis: put unit into diagnostic mode. E98 and E99 are both of the error codes. E99 means gas valve is stuck closed and needs to be replaced. As per Miele gas valve is NLA and machine is un repairable. Customer paid service fee via card.
Ryan D.
RANGE BERTAZZONI MAS304GASXE/01 broil was still working. Upon return. I tested unit and broil also did now spark. the T100 relay needs to be replaced. Return thermostat and order new part. Quote stays the same. ; ordrng 1 415107 (sleeve)
Ryan D.
DISHWASHER FISHER & PAYKEL DD605-SAID Complaint: Power Button stuck down. Diagnosis: Unit needs 3 parts to fix issue. Quote: 0.00 travel. Landlord declined Service and travel were prepaid.
Ryan D.
OVEN THERMADOR PRG304EG/05 Complaint: No bake. Diagnosis: Took bottom cover off burner and lit the over 15 + times. I also let oven preheat to 350 degrees. Customer felt cool air from a cooling fan and though that was going to be internal temp of range. Unit is running to factory specs. Balance was prepaid.
Ryan D.
OVEN DCS DCS-WO-227SS Took out board and returned
Kenny B.
WASHER LG WM3900HWA Customer complaint washer tub bangs found issue to be spring on rite side not on installed spring showed working tested good
Paul D.
REFRIGERATOR LG LFXS26973S/01 New door is damaged reorder new door now ; ordrng 1 ADD73656078 (RIGHT SIDE F/F DOOR SLAB)
Kenny B.
DRYER FRIGIDAIRE GLGQ642AS4 "Customer complaint cloths not drying unit working to factory specifications, customer may be over loading unit"
Ryan D.
MICROWAVE FRIGIDAIRE FGMV176NTD "Complaint: No power. Diagnosis: Took off pancake and tested door switches. Door switches, housing, and fuse need to be replaced. Quote: $ customer accepted and made deposit of $.00 via check. Order parts and return to fix unit. ; ordrng 1 5304509451 (FUSE) and 1 5304509457 (LATCH HOUSING) and 1 5304509459 (SWITCH) and 2 5304509460 (SWITCHES)s"
Ryan D.
REFRIGERATOR VIKING VCSB483SS Complaint: Ice maker broke. Diagnosis: The piece that slides ice into try fell out of place. Reinstalled pice to ice maker and tested unit. Unit is running to factory specs. Customer paid service fee via
Ryan D.
DISHWASHER FISHER & PAYKEL n/a Complaint: Dishwasher loose. Diagnosis: Took bottom drawer of dishwasher out and found screw that mounts dishwasher fell out. Used new screw to mount dishwasher and unit is now running to factory specs. Customer paid service fee via card.
Ryan D.
WASHER LG WT7600HKA Complaint: Agitator plate fell off fell off. Diagnosis: Screw that is in transmission is completely stripped. There is a brand new screw in agitator. Unit will need a new transmission.Order parts and return to fix unit. ; ordrng 1 AEN73131403 (TRANSMISSION )
Ryan D.
OVEN DACOR DO130 Installed panel and tested unit. Unit is running to factory specs. Customer paid balance via card.
Ryan D.
RANGE LG LRG3081ST/00 "Complaint: Not holding temp Diagnosis: Tested igniter and only got amp draw when it needs to be . Igniter needs to be replaced. Quote$customer accepted. Used igniter from stock and tested unit. Unit is running to factory specs. Customer paid balance via card ; used 1 5303935066 (IGNITOR, OVEN FLAT) from stock"
Ryan D.
RANGE LG UPCE3664ST/01 Installed element and tested all components of unit. Unit is running to factory specs.
Ryan D.
WASHER LG WM8500HVA.ASSEEUS Complaint: Grinding noise. Diagnosis: Took off back panel and found defective rotor and stator. Order parts and return to fix unit. ; ordrng 1 4417EA1002Z (STATOR) and 1 AHL72914402 (ROTOR)
Paul D.
WASHER LG WM8000HWA "Customers concern was washing machine not draining shown a oe error code, I found the problem to be the drain pump was defective I gave customer a job price of plus tax, customer want to job done used to drain pump from truck stock installed tested now working to factory specs,; used 1 4681EA2001T (DRAIN PUMP) from stock"
Ryan D.
REFRIGERATOR LG LFX28968ST/06 Complaint: No cold. Diagnosis: Opened back of unit up and found compressor only pulling . amps when it should be . Unit needs sealed system replaced. Quote: $ + tax and customer accepted. Customer made deposit of $ via card. Order parts and return to fix unit. ; ordrng 1 ADH73150210 (FILTER DRYER) and 1 ADL73762004 (EVAPORATOR ) and 1 TCA38091801 (COMPRESSOR )
Paul D.
DRYER LG DLG3171W Customers concern was gas smell from dryer I tested all connections with the bubble detector no leaks found what I did find wars The vent duct was detached up at the ceiling I do believe this was the problem reconnected tested walking to factory specs
Ryan D.
WASHER LG WT7300CW.ABWETUS Complaint: FE error code. Diagnosis: Put unit into diagnostic mode and tested all components. Unit was running to factory specs. If problem persists we need to order valves
Paul D.
DRYER LG DLE7300WE Installed new control panel controller tested not working to factory specs
Ryan D.
WASHER ELECTROLUX EFLS627UIW Complaint: Unit is leaking. Diagnosis:Opened back of unit to find drain pump cracked and needs to be replaced. Order parts and return to fix unit. ; ordrng 1 5304514775 (DRAIN PUMP)
Paul D.
WASHER LG WT7060CV.ASSEUUS Installed new drain pump assembly tested now working to factory specs first drain pump was defective return to office
Ryan D.
WASHER LG WT7600HWA.ABWEEUS Complaint: Overfilling Diagnosis: Opened back of washer and found defective pressure switch and tubing. Spoke to Sheldon and he ordered parts. ; snapped 1 QuickPics
Ryan D.
REFRIGERATOR GE pye23psdcss "Complaint: No cold. Diagnosis: Opened back of unit and found compressor running at . amps. Unit needs new sealed system. Quote: $ Customer paid service fee via card."
Ryan D.
OVEN DCS DC RG-366 Complaint: Door does not close and takes long to heat. Diagnosis: Check igniter and only had amp draw. Unit needs new igniter and hinges replaced. I need to make sure the hinges are available before quote. .
Ryan D.
OVEN FRIGIDAIRE FFEH3054USA Installed thermostat and tested unit. Unit is running to factory specs.
Ryan D.
DRYER FRIGIDAIRE AEQ6700FS0 Complaint: Heater broke and noisey. Diagnosis: Opened unit up to find a defective heating assy and rear bearing. Both parts need to be replaced. Quote: $and customer accepted. Customer made deposit of $ via card order parts and return to fix unit ; ordrng 1 131553900 (heater-housing assy) and 1 5303281153 (bearing kit-rear)
Ryan D.
REFRIGERATOR SAMSUNG RB195ACBP Complaint: Fridge was powering off. Diagnosis: Wire from icemaker was shorting out fridge and shutting it down customer does not use ice maker and wanted it uninstalled. Uninstalled ice maker and unit is running to factory specs. Customer paid balance
Ryan D.
DRYER ELECTROLUX EFME517STT0 Complaint: No spin. Diagnosis: Opened dryer up and found defective belt and idler pulley. Both parts need to be replaced. Order parts and return to fix unit. ; ordrng 1 134719300 (belt) and 1 134793500 (idler arm)
Ryan D.
COOKTOP DCS DCSCS364GL "Complaint: Burner cap not coming off. Diagnosis: unit needs complete cooktop rebuild. Quote: $ and customer declined. Customer paid service fee via card."
Ryan D.
RANGE BERTAZZONI PRO366GASX/01 Installed thermostat and thermo coupler and tested unit. Unit is running to factory specs.
Kenny B.
RANGE FRIGIDAIRE FPES3085KFB Replaced element same issue needs power board ; ordrng 1 316442062 (board)
Kenny B.
RANGEHOOD FABER INCA38 customer complaint light does not stay on issue is switch call farmer got part number called Michelle will look up price and call customer with estimate paid service fee check
Ryan D.
MICROWAVE FRIGIDAIRE DGMV174KFA Complaint: Door does not close. Diagnosis: Opened front panel to find defective door switches and door latch. Quote: $ and customer. Customer paid service fee via check. Part numbers if he changes his mind. (2) 5304440026 Switch(1) 5304467695 Switch(1) 5304440289 Latch
Kenny B.
DRYER ELECTROLUX EFMG627UIW Replaced control board control board new control board malfunctioning need to order part ; snapped 2 QuickPics
Ryan D.
WASHER LG WM2650HRA Installed door lock and tested unit. Unit is running to factory specs. Customer paid balance via card.
Ryan D.
WASHER LG WT5101HV Installed rotor and stator and tested unit. Unit is running to factory specs. Customer paid balance via cash
Kenny B.
WASHER WHIRLPOOL WFW87HEDW0 Customer complaint unit not locking properly found to the doorlock need to order a part; ordrng 1 WPW10443885 (door lock)
Ryan D.
REFRIGERATOR SAMSUNG RF23HCEDBSR Complaint: Fresh food section not cold. Diagnosis: Opened back wall of fridge and found clogged drain line. Steamed out drain line and unit is running to factory specs.
Ryan D.
REFRIGERATOR LG LMXS30776S/03 Complaint: No cold. Diagnosis: Opened back of fridge up and found compressor amp draw of Unit needs new sealed system replaced. Quote: $ and customer accepted. Customer made deposit of $ Order parts and return to fix unit. ; ordrng 1 ADH73150210 (FILTER DRIER) and 1 ADL74221702 (FREEZER EVAPORATOR ) and 1 ADL74221802 (FRIDGE EVAPORATOR ) and 1 TCA35911902 (COMPRESSOR )
Ryan D.
MICROWAVE GE PROFILE JVM3670SK06 Complaint: Microwave looses power intermittently. Diagnosis: Opened up dryer and found wire disconnected from mag tube. Reconnected wire and powered unit on. Unit is running to factory specs. Customer paid service fee via card.
Ryan D.
OVEN THERMADOR SCD302TS Uninstalled ribbon and will return to office to be repaired. ;
Ryan D.
DRYER WHIRLPOOL GEW9250PW1 Complaint: Unit overheated. Diagnosis: Opened dryer up and tested all thermostats and heater. Unit was running to factory specs. Customer paid service fee via card.
Ryan D.
DRYER SAMSUNG DV42H5400 Complaint: No spin. Diagnosis: Opened unit up and found belt that fell off motor and pulley. Quote: $and customer accepted. Re-installed belt and tested unit. Unit is running to factory specs. Customer paid service fee via card.
Ryan D.
REFRIGERATOR KITCHEN AID KSSC48FMS "Complaint: Unit high in temp. Diagnosis: Opened top of unit and found compressor with only amp draw and extremely hot. Unit needs sealed system replaced. Customer was undecided on repair. She will call office. Quote:$ when she calls for take deposit and order parts and return to fix unit. Customer paid service fee via check. ; ordrng 1 W10841139 (compressor) and 1 WP2306094 (evaporator) and 1 WPW10143759 (dryer)"
Ryan D.
RANGE FRIGIDAIRE FHWC3055LSA Installed motor and tested unit. Unit was running to factory specs. Customer called me an hour later and told me blower was not working again. Motor was defective. Reorder and return to fix unit ; ordrng 1 5304482255 (blower assembly)
Kenny B.
WASHER LG WM8000HWA "Customer complaint not draining,,found faulty pump pump replaced pump estimate + tax customer wanted repaired paycheck total no other issues found use truck stock pump; used 1 4681EA2001T (DRAIN PUMP) from stock"
Kenny B.
DRYER FRIGIDAIRE GLGQ642AS4 Customer complaint not heating properly checked unit thoroughly no issues found customer had clothes in dryer ran unit for 40 minutes close were hot unit is working to factory specifications
Ryan D.
WASHER WHIRLPOOL WFW9550WW00 Complaint: No drain. Diagnosis: Opened up bottom panel of unit and tested drain pump and got no continuity. Drain pump needs to be replaced. Quote: $ and customer accepted. Customer made deposit of $. Order parts and return to fix unit. ; ordrng 1 WPW10730972 (pump-water)
Kenny B.
DRYER LG DLGX3571V Plus her complaint clothes getting snagged on lint filters replaced lint filter parts showed customer running to the factory specifications no other issues found
Kenny B.
REFRIGERATOR LG LSXS26326B/00 Customer complaint faulty compressor will order parts for customer; snapped 3 QuickPics
Ryan D.
RANGE LG LSE3092ST Complaint: Oven light does not go out. Diagnosis: I walked in and pressed the oven light button and the light went out. Unit is running to factory specs. If problem does keep happening. Unit will need new display board. Quote: $. Customer will call if they want repair. Customer paid service fee via card.
Ryan D.
REFRIGERATOR LG LFXS32766S /00 Complaint: Water leaking in fresh food section. Diagnosis: Pulled unit out and unclogged the drain line in back of unit. Unit is running to factory specs.
Ryan D.
DRYER ELECTROLUX EFME517STT0 Customer needs to make dryer accessible. Dryer stacked on washer in closet and there’s no way to disassemble unit. ;
Ryan D.
DISHWASHER LG LRT56665ST Complaint: No drain. Diagnosis: Opened up bottom panel and found defective drain pump. Drain pump needs to be replaced. Quote: $
Kenny B.
WASHER LG WM3700HWA "Customer complaint not draining,, customer over loading machine"
Ryan D.
BARBEQUE LYNX L42PSR-2-LIP Complaint: Far right burner not staying lit. Diagnosis: Unit needs new burner due to all build up in old burner. Quote: ; ordrng 1 33415 (SEAR BURNER.)
Kenny B.
WASHER WHIRLPOOL ghw9150pw0 "Customer complaint drum not spinning properly found issue to be bearings estimate + tax customer
Ryan D.
RANGE JADE RJDF3680A Complaint: Unit not baking or Broiling. Diagnosis: Tested thermostat and had no continuity. Thermostat needs to be replaced. NLA. EA39F-34-60 is model on side of thermostat. ordrng 1 70002373 (THERMOSTAT)
Kenny B.
REFRIGERATOR ZEPHYR PRB24C01BG Replaced parts showed customer unit working to factory specifications
Ryan D.
DRYER FRIGIDAIRE AEQ6700FS0 Customer stripped baffle on drum when disassembling. Unit needs new baffle. Told customer it would be $. Order parts and return to fix unit. ; ordrng 1 3204254 (pump-complete)
Kenny B.
REFRIGERATOR LG LMXS28626D Customer complaint water leaking when using water in door found issue to connection to water valve not seated enough reseated water line in valve unit working to factory specifications no other issues found
Kenny B.
REFRIGERATOR LG LMXC23796S/00 Replaced fan motor unit running to factory specifications no other issues found customer paid balance
Ryan D.
OVEN THERMADOR PRG304EG/05 Complaint: Oven not lighting. Diagnosis: Opened top of unit to find defective spark module for bake. Module needs to be replaced. Quote: $. Order parts and return to fix unit. ; ordrng 1 00618624 (SPARK MODULE)
Ryan D.
DISHWASHER FRIGIDAIRE FFCD2413US2A Complaint: Not filling. Diagnosis opened up bottom of unit and found connection to inlet valve disconnected. Connected spades onto valve and tested unit. Unit is running to factory specs.
Ryan D.
RANGE BERTAZZONI A304GGVXE/02 Complaint: Back burners not working and bottom oven gasket ripped. Diagnosis: Knobs were jammed on valuables. Reinstalled knobs he right way. Gasket needs to be replaced. Quote: $ customer accepted. Customer made deposit of $. Order parts and return to fix unit. ; ordrng 1 411121 (GASKET)
Ryan D.
DRYER SAMSUNG DV456 Complaint: Noisy. Diagnosis: Opened unit up to find blower housing clogged with lint causing noise. Quote: $ delink dryer. Customer accepted. Delisted dryer and unit is running to factory specs. Customer paid service fee via card.
Kenny B.
REFRIGERATOR GE PTS25SBMARBS "Customer needs gasket and defrost heater, estimate + tax paid service fee charge; ordrng 1 WR24X10090 (gasket ltm ff door ) and 1 WR51X10038 (heater def asm)"
Ryan D.
DISHWASHER LG LDF5545ST Installed display and tested unit. Unit is running to factory specs.
Kenny B.
RANGE FRIGIDAIRE FPES3085KFB Needs power board not display board tech order part#; snapped 1 QuickPics
Kenny B.
FREEZER AVANTI CFC43Q0WG Customer complaint unit making noise found issue to be fan motor needs to order parts;
Ryan D.
OVEN DACOR DO130 Customer had new board. Installed new board and tested unit. Unit is running to factory specs. Balance was prepaid.
Ryan D.
DRYER GE GTFP490ED7WS Complaint: No spin. Diagnosis: Opened dryer up to find snapped belt. Quote:$ + tax and customer accepted. Installed ne belt from stock and tested unit. Unit is running to factory specs. Customer paid balance via card. ; used 1 WE12M29 (BELT) from stock
Ryan D.
WASHER ELECTROLUX EFLS627UIW Spoke to customer. Schedule for Saturday.
Ryan D.
DRYER LG DLG5966G Complaint: Dryer won’t start. Diagnosis: Tested door switch to unit and found it was defective. Quote: $. Order parts and return to fix unit. ; ordrng 1 6601EL3001A (DOOR SWITCH)
Ryan D.
BARBEQUE FISHER & PAYKEL BHI-48 RLO "Complaint: Not igniting. Diagnosis: customer explained to me that one day that he was cooking that knobs on right side of grill got extremely hot. Valves, Electrodes, burner boxes all would need to be replaced. The burners are rusting out along with the ignition boxes.
Ryan D.
DRYER SAMSUNG BV45H6300BG/A3 Complaint Banging noise. Diagnosis: Opened dryer up to find welding on tub coming loose. Tub needs to be replaced. Quote: $. Order parts and return to fix unit.; ordrng 1 DC97-14849A (DRYER DRUM)
Kenny B.
MICROWAVE LG LMVM2033BM00/00 Replace door assembly show a customer working the factory specifications
Ryan D.
REFRIGERATOR LIEBHERR HCB1561/21-7 "Complaint: Freezer not cold. Diagnosis: found defective sensors and evap fan motor. Quote: $ and customer accepted and Order parts and return to fix unit. I have sensors in stock.; ordrng 1 6118120 (FREEZER EVAP FAN), used 1 959206 (SENSORS) from stock"
Ryan D.
REFRIGERATOR LG LFXC24726S/02 Complaint: No cold. Diagnosis: Opened back of unit and found compressor only working at amps. Sealed system needs to be replaced. Customer will email receipt to office for parts. Quote: $ plus tax and customer accepted and made deposit of $ via check. Order parts and return to fix unit. ; ordrng 1 ADH73150210 (FILTER DRYER) and 1 ADL73341415 (EVAPORATOR FRIDGE) and 1 ADL73981008 (EVAPORATOR FREEZER ) and 1 TCA35911902 (COMPRESSOR)
Kenny B.
DRYER ELECTROLUX EFMG627UIW Replace main board also installed interface unit running to factory specifications no other issues found
Ryan D.
WASHER LG WM1377HW Complain: Leaking. Diagnosis: Opened up front of unit and found cracked drain hose. Quote: $ and customer accepted and made deposit of Order parts and return to fix unit. ; ordrng 1 5214FR3188G (DRAIN HOSE)
Kenny B.
RANGE LG LRG4113ST Customer complaint bake and broil not working found issue connection to preussue regulator reinstalled pressure regulator showed customer working tested good running to factory specifications
Kenny B.
MICROWAVE FRIGIDAIRE FGMV176NTD Replaced switches door latch and fuse ran microwave no other issues found wanting to factory specifications customer paid balancE
Ryan D.
DRYER GE GTFP490ED7WS Complaint: No spin. Diagnosis: Returned to house and belt was going on both grooves of dryer. Reinstalled belt and tested unit. Unit is running to factory specs. Balance was already paid.
Ryan D.
REFRIGERATOR LG LFXS28968S.ASTCNA0 Complaint: No ice. Diagnosis: Put ice maker into test mode and did not advance. Ice maker needs to be replaced. Order parts and return to fix unit. ; ordrng 1 AEQ73110212 (ICE MAKER)
Bob D.
REFRIGERATOR LG LMXC23796S/00 Customer concerns are the refrigerator is not cooling down. Replaced compressor and filter drier and evaporator. Refrigerator tested okay to factory specs.
Bob D.
REFRIGERATOR LG LFXS30726S/02 Customer concerns are the refrigerator is not cooling down. Replaced compressor and filter drier and evaporator. Refrigerator tested okay to factory specs.
Ryan D.
DISHWASHER GE GDT695SSJSS Complaint: Not getting power to display. Diagnosis: Tested power to machine control UI needs to be replaced. Order parts and return to fix unit.; ordrng 1 WD21X23702 (configured ui contro)
Ryan D.
RANGE GE JB250DFWW Complaint: Door lock stuck in lock. Diagnosis: Turned off unit at breaker and door lock reset. Unit is running to factory specs. Customer paid service fee via check.
Ryan D.
WASHER SPEEDQUEEN TR5000WN Complaint: All LEDS lit and door locked. Diagnosis: Plugged unit in and ran a wash cycle. Connection loose going to timer. Tightened connections and tested unit. Unit is running to factory specs.
Ryan D.
FREEZER FRIGIDAIRE LFFH20F3QWC Complaint: No cold. Diagnosis: Tested cold control and defrost timer. Both parts need to be replaced. Order parts and return to fix unit. ; ordrng 1 297318010 (timer) and 1 5304513033 (COLD CONTROL)
Kenny B.
REFRIGERATOR FRIGIDAIRE FFTR1022QW Customer complaint freezer not working properly found issue to be freezer fan not working need to order parts; ordrng 1 5304519506 (FAN)
Ryan D.
RANGE BERTAZZONI MAS304GASXE/01 Installed new T100 board and tested unit. Unit is running to factory specs. Customer paid balance via card.
Ryan D.
DRYER LG DLE5977W Complaint: No heat. Diagnosis: Opened unit up to find a defective high limit thermostat. Thermostat needs to be replaced. Quote: customer accepted. Installed thermostat from truck stock and tested unit. Unit is running to factory specs. Customer paid balance ; used 1 6931EL3003D (HIGH LIMIT THERMOSTAT.) from stock
Ryan D.
REFRIGERATOR LG LSXC22396D/00 Installed ice maker and tested unit. Unit is running to factory specs.
Kenny B.
WASHER LG WM3170CW Customer complaint unit nine training found issue to be pump need to order a part; ordrng 1 4681EA2001T (PUMP)
Bob D.
REFRIGERATOR LG LFXS24623S/00 Refrigerator is not cooling down. Replaced compressor and filter drier. Refrigerator tested okay to factory specs.
Ryan D.
WASHER ELECTROLUX EFLS617STT0 Installed new boot and tested unit. Unit is running to factory specs.
Kenny B.
REFRIGERATOR LYNX LM24DWR Customer wanted us to replace handle only had
Kenny B.
WASHER LG WT7600HWA.ABWEEUS Replaced pressure switch tested unit showed customer working to factory specifications no other issues
Kenny B.
OVEN LG LRG3095ST/01 Customer complaint gas smell issue is regulator estimate + tax need regulator customer Regulator part # mdw61841001
Ryan D.
WASHER LG WM2050CW Complaint: Loud. Diagnosis: Upon arrival. defective bearing. Unit needs new inner tub along with back outer tub. Quote
Ryan D.
REFRIGERATOR LG LFXC22526S/01 Complaint Frost build up and noise. Diagnosis: Tested all aspects of unit. Had to connect the defrost thermostat and heater harness. It was unplugged. Tested unit and unit is running to factory specs.
Kenny B.
WASHER WHIRLPOOL WFW87HEDW0 Replaced door lock
Bob D.
REFRIGERATOR LG LMXS30776S/03 Refrigerator is not cooling down. Replaced compressor and filter drier and evaporator. Refrigerator tested okay to factory specs. Customer paid in full with charge.
Bob D.
REFRIGERATOR LG LFXC24726D/00 Refrigerator is not cooling down. Replaced compressor and filter drier. Refrigerator tested okay to factory specs.
Kyle S.
DRYER MAYTAG MGDC465HW0 Checked customer’s airflow and backflow both within range no cleaning needed
Kenny B.
REFRIGERATOR LG LRFXC2406S Replaced ice maker unit working good running to factory specs
Kenny B.
WASHER MAYTAG MVWC300XW1 Replace controller unit running to factory specifications no other issues found showed customer
Ryan D.
WASHER LG WM2277HW Installed boot the right way and tested unit. Unit is running to factory specs.
Paul D.
REFRIGERATOR LG LRFVC2406D/00 "Customers concern is no water no ice technical support tests found the problem to be the case assembly PCB board I will order now; ordrng 1 ABQ72940066 (CASE ASS, PCB BOARD )"
Ryan D.
DRYER SAMSUNG DV42H5200EW/A3 Installed both thermostats and tested unit. Unit is running to factory specs. Customer used coupon and paid balance via check.
Kenny B.
REFRIGERATOR LG LMXS30796S/00 Replaced fan unit working to factory specifications customer also needs a plumber to fix water line behind unit
Paul D.
WASHER GE GFW430SSM1WW Installed new boot and door latch mechanism tested now working to factory specs
Paul D.
REFRIGERATOR SAMSUNG RF28JBEDBSG/AA "Customers concern is fresh food icemaker not producing ice I found the problem to be this icemaker order parts needed ordrng 1 DA81-05595A (EPOXY) and 1 DA82-02367A (Clip KIT ) and 1 DA94-02663F (MAIN BOARD ) and 1 DA97-15217 (ICEMAKER) and 1 DA97-19898A (HEATER TUBE)"
Ryan D.
RANGE VIKING n/a Opened up cooktop and all elements had no continuity. Elements also need to be replaced. $ Order parts and return to fix unit. ; ordrng 1 PJ020001 (ELEMENT) and 1 PJ020003 (ELEMENT) and 1 PJ020004 (ELEMENT DUAL)
Ryan D.
RANGE DACOR ER36DSCH/NG Customer did not realize that oven would not be able to be used and is having company this weekend. She needs to reschedule for a better time. Please call customer and schedule a time when she does not need oven. ;
Bob D.
REFRIGERATOR LG LMXS30746S/00 Refrigerator is not cooling down. Replaced evaporator. Refrigerator tested okay to factory specs. I turned off water supply and instructed customer to not use. The water line is damaged and not up to building code. Advised to use copper or stainless steel water line. Refrigerator tested okay to factory specs.
Ryan D.
DRYER SAMSUNG DV210AEW/XAA Complaint: No heat. Diagnosis: Opened dryer up and tested all thermostats and heater. Heater had no continuity. Heater needs to be replaced. Quote: $ and customer accepted. Customer made deposit of $ Order parts and return to fix unit. ; ordrng 1 DCA97-14486A (HEATER)
Paul D.
DRYER LG DLE7200WE Customers concern was dry and making grinding noise and not drying clothes quick enough I could not duplicate the grinding noise tried with a load without a loud several times could not find any grinding noise did find a problem with the exhaust vent was extremely clogged showed customer and gave customer a coupon for Dryer vent Wizard dryer is working to factory specifications could not duplicate any noise
Paul D.
DISHWASHER LG LDT7797ST.ASTEEUS Customers concern is control panel on the top of the door has a hairline crack dishwasher is functioning perfectly fine totally to factory specs I explain to customer that this may be cosmetic and may not be covered which I believe it is not covered
Kenny B.
DISHWASHER FRIGIDAIRE FGHD2433KF1 Customer complaints detergent dryer not opening up properly found issue to be faulty dispenser need to order part; ordrng 1 5304507354 (DISPENSER )
Ryan D.
RANGE BERTAZZONI MAS304GASXE/01 Complaint: Oven not lighting. Diagnosis: valve is not releasing gas and switch is not calling for spark. Both parts need to be replaced. Order parts and return to fix unit. ; ordrng 1 503157 (VALVE AND SWITCH)
Ryan D.
REFRIGERATOR ELECTROLUX EI28BS51IS1 InstaLed ice maker and tested unit. Unit is running to factory specs. Customer paid balance
Kenny B.
WASHER WHIRLPOOL WFW8300SW04 Pump for customer customer paid showed working running to factory specifications ran in short cycle no other issues
Kenny B.
WASHER LG WM2301HW Customer complaint unit not draining found issue to be broken pump estimate need to order not on truck customer ordrng 1 4681EA2001T (PUMP)
Paul D.
DISHWASHER FISHER & PAYKEL dd605 model and tag number the tag was missing
Kenny B.
DISHWASHER GE GLDA696P03SS Customer complaint not draining properly found issue to be pump; ordrng 1 WD26X10032 (DRAIN PUMP)
Ryan D.
WASHER LG WM3170CW Put unit into test mode and started to fill. Noticed that pressure sensor value was not decreasing. Opened top of unit to find pressure hose not connected to pressure switch. This will cause overfill. Reattached hose and tested unit. Unit is running to factory specs.
Ryan D.
WASHER GE GTW460ASJ7WW Complaint: No spin. Diagnosis: Checked underneath unit in diagnostic mode and put unit into spin. Unit made terrible grinding noise. Unit needs new transmission. Quote: $
Ryan D.
DISHWASHER LG LDF8812ST Pulled out dishwasher and installed side panel into channel where it belongs. Unit is running to factory specs.
Ryan D.
BARBEQUE DCS BGB48-BOARL "Installed new spark module, and all 4 electrodes and brackets. Unit still needs ignition switch. Order switch and return to complete repair. ; ordrng 1 212336 (switch igniter snap-)"
Paul D.
DRYER LG DLGX3371W Installed all new parts of filter assembly tested now working to factory specs
Ryan D.
WASHER LG WM2277HW Boot that was installed had a tear in it. Please order boot and return to fix unit. ; ordrng 1 4986ER0004F (BOOT)
Bob D.
REFRIGERATOR LG LMXC23746S/00 Repaired leak on condenser. Refrigerator tested ok.
Bob D.
REFRIGERATOR LG LFXS27466S/00 Refrigerator is not cooling down. Replaced compressor and filter drier. Refrigerator tested okay to factory specs.
Ryan D.
REFRIGERATOR LIEBHERR 0926077-05 tech line and Liehberr is sending us new ice maker for customer. They will send ice maker and we will return to fix unit. ;
Ryan D.
RANGE VIKING VDSC485-6GBK Complaint: No bake. Diagnosis: Opened up right oven and found broken bake element. Bake element needs to be replaced. Quote: $ and customer accepted and made deposit of $ office. Order parts and return to fix unit. ; ordrng 1 PJ010004 (BAKE ELEMENT)
Kenny B.
WASHER LG WD100CB Customer complaint de3 Error code tech-support customer has bad door switch need to order a part; ordrng 1 EBF62495001 (DOOR SWITCH)
Paul D.
RANGE GE JB870SF1SS "Installed new upper and lower temperature sensors, front large burner, and switch, main board and overlay tested now working to factory specs"
Kenny B.
MICROWAVEI BLOMBERG BOTR30200CS Customer complaint blows fuses one door is open. Bloomberg suggested to order the switches and switch assembly with door need to order parts ; ordrng 1 9178009117 (ASSY ) and 2 9178009118 (SWITCH’S)s and 1 9178009119 (SWITCH) and 1 9178009163 (DOOR)
Kyle S.
DRYER MAYTAG MEDC465HW0 "Customer needs an partial installation. Also needs an exterior vent cleaning. Customer approved job, job complete. Paid."
Kyle S.
DRYER GE DWSR463EG6WW "Customer needs an exterior vent cleaning. Also needs a vent cover. Also needs transition venting. Customer approved job, job complete. Customer paid."
Kenny B.
WASHER LG WM3500CW Customer complaint unit not draining properly. tech-support drain line should be about 4 feet off the ground customer has drain line 5 1/2 to 6 feet off ground causing unit not to drain properly insulation issue not machine
Kenny B.
WASHER LG WM2301HW Replaced boot tested good no issues running to factory specs warranty call
Kenny B.
WASHER LG WM3570HVA Customer complaint. Wanted cleaning showed customer how to clean unit cleaned out drain line and trap unit running to factory specifications no other issues found customer paid
Paul D.
REFRIGERATOR LG LMXS30746S.ASTCNA0 Installed new dispenser door tested now working to factory specs
Paul D.
DRYER HOTPOINT HTX24GASK0WS Customers concern is when you press start as soon as you release it the dryer stops I found two problems with this unit will need to drum belt and the pulley wheel I will order parts needed now; ordrng 1 WE12M29 (DRUM BELT ) and 1 WE12X20395 (POLY IDLER WHEEL)
Ryan D.
REFRIGERATOR ELECTROLUX EI28BS51IS1 Complaint : No Ice. Diagnosis: Put Ice maker into test mode and unit did not advance. Ice maker needs to be replaced. Quote: $ and customer accepted and made deposit of $ Order parts and return to fix unit. ; ordrng 1 5303918493 (freezer ice maker)
Paul D.
REFRIGERATOR LG LFXC24726S/00 Customers concern was unit not producing ice I found the problem to be a loose connection at the door hinge tested 4 times is harvesting now working to factory specs
Paul D.
DISHWASHER LG LDF5545ST.ASTEEUS "Customers concern is control panel not working all the time not powering on,I found the problem to be the control panel it’s self is no g THIS HAS A SERVICE BULLETIN ON IT, I will order part needed for repair now.; ordrng 1 AGL75172610 (CONTROL PANEL )"
Paul D.
WASHER LG WM3570HVA Customers concern was washing machine not powering on I found the problem to be the power on power off button was twisted in the I adjusted tested 15 times now working to factory specs
Kenny B.
WASHER LG WM2688HNMA Customer wants hose replaced as well; ordrng 1 4861F3068A (CLAMP) and 2 5214ER4001J (HOSE)s and 1 5214ER4001R (HOSE) and 1 5214ER4002F (HOSE)
Paul D.
WASHER LG WM3700HVA "Customers concern is washing machine vibrating and going out of balance on just about every load no error code showing, I spoke with Keith at tech-support put unit in diagonal units spinning perfectly in all stages draining filling to factory specs springs and supports all intact found problem to be the main board is now defective this unit does not have a hall sensor all commands come from Main board and it is not working properly I will order main board for repair now; ordrng 1 EBR74282086 (Main BOARD )"
Kenny B.
WASHER LG WM3270CW "Customer complaint making noise need to dryer off to access washer properly, estimate lower end .+ tax higher end needs 2 men two pull down dryer customer
Kenny B.
OVEN ELECTROLUX EI30EW45KW1 Customer complaint unit not working correctly found faulty control board Estimate + tax need control board customer wants