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Local Reviews
for Dix Hills, NY
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Rosario - Dix Hills, NY
The repair from hell
Michael - Dix Hills, NY
My under warranty, LG fridge has been out of commission for 6 months. THEY CAN'T SEEM TO FIX IT.. When it failed, I bought a new one. I transported the broken one to my office, since I figured I would get it fixed and used it in the employee break room. Well, without ANY LOGIC or REASONING, Fleet refused to come to my place of business to service it. So I humped it back home, only for the tech to tell me, he can't work on it, because LG made a mistake on the serial number. So I contact LG and get that straightened out. Then the tech "hurts his back" and I have to wait another month.. Well, he finally came this past Friday and said it was fixed. On Sunday, the FREEZER went from 28 degrees to 40 degrees in a matter of hours, so I unplugged it. I left a voice mail, no reply.. I called and called Monday until someone finally answered the phone. I asked to speak to the owner or the tech who came. She refused. I explained the problem, and she tells me to plug it back in. I explained that there still must be a refrigerate leak and the compressor will burn itself out once the refrigerant leaks out completely. This has happened to this unit twice already and LG keeps sending new compressors and parts. Also, air conditioners typically have a pressure switch to keep this from happening, but fridges do not. I was trying to keep them from having to replace MORE parts and waste more time, letting them know there is still a leak.. The receptionist does not care, It fell on deaf ears.. She is CLUELESS and is like a robot.. She doesn't listen and keeps repeating the same thing over and over and over. I know more about refrigeration than she does. Save yourself the time and aggravation and find a real company to fix it. If the owner of Fleet sees this, please contact me.. NO ONE should have to experience the shoddy service i have been given.
Great Service
Monica - Dix Hills, NY
Kenny is a great service repairman
Very good service
Lewis - Dix Hills, NY
Service was very good, technicians were friendly and did a great job of fixing the problem with my dryer. I would recommend them.
Good
John - Dix Hills, NY
Robert
Robert - Dix Hills, NY
He was a class act!!! True asset to your company, I would definitely recommend him.
Great service
Abdul - Dix Hills, NY
Very professional
Great service
Jill - Dix Hills, NY
Great Service
Thomas - Dix Hills, NY
Joe is extremely competent and professional. He arrived on time and efficiently completed our installation.
Busted Microwave
Jennifer - Dix Hills, NY
Overall experience was a pleasure. Technician was lovely, repair was done quickly.
Ryan D.
DISHWASHER BOSCH SHV6803UC Complaint: Not washing. Diagnosis: Turned on dishwasher and found defective circulation pump. Parts number is 580361.
Kyle S.
DRYER ELECTROLUX EFME427UIW1 "Complaint: not drying. Diagnosis took a temp reading from the back of the dryer, avg temp is only 117, airflow is good. Unit needs a new heating element. Ordering part return to fix unit.; ordrng 1 137114000 (Heating element)"
Kenny B.
WASHER ELECTROLUX EFLS627UTT Customer Play unit not working properly checked unit out unit working to factory specifications receded gasket
Kyle S.
DRYER ELECTROLUX EFME427UIW1 order heating element return to fix unit.; ordrng 1 137114000 (Heating element)
Kyle S.
DRYER ELECTROLUX EFME627UIW Motor that was delivered to customers house is damaged cannot install. Other parts are good; saved tckt
Kenny B.
DRYER LG DLG7301WE Customer complaint door not sitting correctly repositioned door unit working to factory specifications no other issues found
Ryan D.
DISHWASHER BOSCH SHV66A03UC/14 Complaint: Water in Dishwasher when not using it. Diagnosis: Tested unit and found defective water inlet valve. . Order parts and return to fix unit. ; ordrng 1 00425458 (Inlet Valve)
Kenny B.
REFRIGERATOR FRIGIDAIRE FFHB2740PSBA Customer complaint ice in freezer found open defrost heater ; ordrng 1 5303918410 (Defrost heater)
Ryan D.
RANGE THERMADOR PG486GLBS/10 Opened up unit and found electrode not sparking every time the oven is turned on. Spoke to sheldon and DSI module needs to be replaced.
Ryan D.
RANGE THERMADOR PG486GLBS/10 Complaint: No Bake. Diagnosis: Opened unit up and found defective DSI Module and electrode. Both parts need to be replaced. Order parts and return to fix unit. ; ordrng 1 00618624 (DSI Module) and 1 00418885 (Electrode)
Ryan D.
OVEN ELECTROLUX EW30EW65GB6 Installed temperature sensor and tested unit. Unit is running to factory specs.
Kyle S.
WASHER ELECTROLUX EFLS527UIW Complaint: not draining. Diagnosis unit has a bad drain pump.Drain pump # 5304514775
Kenny B.
RANGE FRIGIDAIRE FPGH3077RFB Customer complaint unit not heating up on bake ignitor replaced bake Ingitor ; used 1 5303935066 (Bake ignitor) from stock
Kenny B.
WASHER LG WM3670HVA Customer complaint Unit not draining Found issue to be faulty drain pump ; used 1 4681ea2001t (Drain pump) from stock
Ryan D.
MICROWAVE DACOR DMT2420S
Kyle S.
DRYER SAMSUNG DV448AEP/XAA "Complaint: not drying. Diagnosis found a bad heating element.Replaced heating element. Tested unit, unit checked okay. used 1 DC97-14486A (Heater assembly) from stock"
Ryan D.
OVEN ELECTROLUX EW30EW65GB6 Complaint: F10 error code. Diagnosis: temp sensor that was installed . Temp sensor was defective. Order new sensor and return to fix unit. ; ordrng 1 316217002 (Tempature Sensor)
Ryan D.
REFRIGERATOR JADE RJRS4871A Complaint: Unit Fluctuating in temperature. Diagnosis: Opened fridge and found normal frost pattern on evaporator. evaporator fan motor is not spinning. repair on evaporator fan motor Order parts and return to fix unit. ; ordrng 1 67003075 (Evaporator Fan Motor)
Kyle S.
DRYER LG DLGX3701V "Installed new igniter. Tested unit, unit checked okay."
Kyle S.
WASHER ELECTROLUX EFLS517SIWO "Complaint, unit leaking. Diagnosis unit leaking from the front bottom of the door. Customer needs a new bellows. Part to fix unit. ; ordrng 1 5304505004 (Bellows)"
Ryan D.
RANGE GE JK3500SF2SS Complaint: F97 Error Code. Diagnosis: tested power from board to cooling fan. Cooling fan and sensor need to be replaced. Order parts and return to fix unit. ; ordrng 1 WB26X35088 (Cooling Fan) and 1 WB27X28659 (Board Sensor)
Ryan D.
RANGE DACOR ECPS327S Installed new board and tested unit. Unit is running to factory specs.
Ryan D.
OVEN ELECTROLUX EW30EW65GB6 Installed temperature sensor and tested unit. Unit is running to factory specs.
Ryan D.
MICROWAVE DACOR DMT2420S Complaint: Not Opening. Diagnosis: Opened microwave to find broken lever and latch hook.
Ryan D.
DISHWASHER MIELE G595SC Complaint: Missing Wash Arms. Diagnosis: Unit has 3 wash arms. It is missing the top and middle arms. The middle is NLA and the top can be replaced. Customer wants to replace top arm. Order part and return to fix unit. ; ordrng 1 2599491 (Top Spray Arm)
Ryan D.
OVEN ELECTROLUX EW30EW65GB6 Complaint: F-30 Error Code. Diagnosis: Took out temperature sensor and ohmed it out. Temperature Sensor needs to be replaced. Order parts and return to fix unit. ; ordrng 1 316217002 (Temperature Sensor)
Ryan D.
REFRIGERATOR SUB ZERO 650/S3 Installed new fan motor and tested unit. Unit is running to factory specs.
Paul D.
DISHWASHER GE MONOGRAM ZBD0710N20SS Installed new water inlet valve couldn't get the nut on the copper line to make a seal need to replace with a braided ss line
Ryan D.
REFRIGERATOR SUB ZERO 650/S3 "Complaint: E24, E40, and frost build up in freezer. Diagnosis: Spoke to blank from tech line and found defective evaporator fan motor. Fan motor needs to be replaced. ordrng 1 4200160 (Evaporator Fan Motor)"
Kyle S.
WASHER LG WM3670HWA "Complaint, unit leaking. Diagnosis put into test mode cant find any leaks. Noticed customer is using to much soap. Advised customer to purchase affresh and run a tub clean."
Kenny B.
MICROWAVE ELECTROLUX EW30SO60QS Customer Complaint no display needs board fuse and switches also ; ordrng 1 5304461114 and 1 5304470557 and 1 5304480634 and 1 5304493153
Ryan D.
ICE MAKER MARVEL 30IM6053 Complaint: Slow Ice making. Diagnosis: .
Kenny B.
OVEN ELECTROLUX EW30EW65GB6 Customer complaint unit not working properly lower oven and issue to be relay board ordrng 1 316443919 (Relay board)
Kenny B.
REFRIGERATOR GE GFE29HSDISS "Customer complaint unit not working properly ,found issue faulty board, ; ordrng 1 Wr55x30806"
Kenny B.
DISHWASHER WHIRLPOOL DU1055XTVS3 "Customer complaint leaking, found leaking Water valve need to order a part ; ordrng 1 W10648041 (Valve)"
Kenny B.
REFRIGERATOR FRIGIDAIRE PLRU1778ES0 Customer complaint ?Unit cooling properly system leak ordering evaporator compressor and filter dryer ordrng 1 5303305677 (Filter dryer) and 1 5304523410 (Compressor) and 1 297414901 (Evaporators)
Ryan D.
ICE MAKER MARVEL 30IM6053 Installed evaporator sensor and cleaned and sanitized unit. Tested unit. Unit is running to factory specs
Ryan D.
ICE MAKER MARVEL 30IM6053 Complaint: Service Unit. Diagnosis: Opened up back of icemaker to see board. Board was flashing 3 times every 10 seconds. unit has a bad evaporator sensor. Quote: $ Order parts and return to fix unit. ; ordrng 1 42246353 (Evaporator Sensor)
Ryan D.
RANGE WOLF CT36GS Installed new wire from spark module to igniter and tested unit. Unit is running to factory specs.
Kenny B.
DRYER LG DLGX3002R Customer complaint unit not heating and loud noise found issue to be rollers and high limit THERMO Estimate is tax ; ordrng 2 4581EL2002C (ROLLERS)s and 1 6931EL3002M (THERMO) and 1 6931EL3004B (THERMO)
Ryan D.
RANGE ELECTROLUX E30EW85ESS2 Complaint No bake. Diagnosis: Tested continuity to bake element and got nothing. Unit needs new bake element. Quote: $ and customer accepted and made deposit on other ticket for both appliances. Order parts and return to fix unit. ; ordrng 1 318254906 (element bake 3400w)
Ryan D.
MICROWAVE DACOR n/a Complaint: No heat. Diagnosis: Tested bottom door switch and door switch needs to be replaced. Quote: $ ; ordrng 1 66374 (DOOR SWITCH)
Ryan D.
RANGE DACOR DERD36SCH Complaint: No display. Diagnosis: Tested power to display and got 24 volts. Display needs to be replaced.
Ryan D.
MICROWAVE DACOR n/a Installed switch and tested unit. Unit is running to factory specs. Customer paid balance via card.
Ryan D.
ICE MAKER MARVEL 30IM6053 Ordering ice maker cleaner.