Cx concerns are water leaks and caused rusting corrosion on door hinge and screws on door. I adjusted front left leg on unit to prevent leaks. Needs door hinge and screws. Unit was possibly installed without being properly balanced by installers. ; ordrng 4 5304505259 (Screw)s and 1 5304529754 (Hinge)

Cx concerns unit does not produce ice. Called Techline to confirm bad icemaker after cycle test failed. Ordering part. ; ordrng 1 WR30X28682 (Icemaker)

Cx concerns are leaking water from drip pan. Icemaker line was frozen causing waterline to pop off. Repositioned water line

Customer complaint top rack does not open. Diagnosis unit is damaged on the left side the case is dented inward not repairable.

Customer complaint is unit does not heat up. Diagnosis unit has a defective heating element will need a new one.. Part number is wp8544771.