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for Ronkonkoma, NY
Great costumer service
Britany - Ronkonkoma, NY
Very informative and friendly was a pleasure to have Paul help me
REFRIGERATOR LG LFXC24726D/00 Customers concern is frost buildup in freezer section of unit put in test found the problem to be the evaporator fans and cover of freezer needs to be replaced I will order parts needed now; ordrng 1 AEB72913929 (FREEZER EVAPORATOR COVER WITH FANS)
DRYER FRIGIDAIRE FEX831CS0 Customers complaint no heat out of dryer found bad heater estimate order part landlord repair; ordrng 1 131475320 (HEATER)
WASHER LG WM3170CW Complaint: Leaking in front. Diagnosis: Put unit into test mode and found when unit was filling water was coming out of dispenser hose and dispenser. Both parts would need to be replaced because of cracks. Dryer was also not working as of yesterday
REFRIGERATOR LG LRFVS3006S.ASTCNA0 "Customers concern is freezer ice maker not producing ice, this is the ball ice cube type, I found if you put the Icemaker in test mode it will harvest but the ice bowls are full of water and not totally problem to be not cold enough to make ice in the freezer which is the problem The freezer is at 19 to 20° found unit to be pulling 0.69 Amps and 70 V to the compressor I will order parts needed which is the main board now; ordrng 1 EBR88309703 (Main BOARD )"
RANGE LG LDE4413ST "Customer complaint right side burner is not functioning took panel connected switches and harness together , White side cooktop working if problem persists customer will need harness and switches"
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Customers customer didn’t understand she had to defrost unit evaporator is a solid block of ice spoke with office will need to return on this call I am plug the refrigerator towel down to catch whatever excess water from the defrost
WASHER BOSCH WAP24200UC Customers concern is washing machine not draining can’t open Lint clean trap to clean customer has been clean and then trap manually to drain unit found the problem to be the drain pump is no good gave customer washer made accessible to replace the drain pump assembly
REFRIGERATOR SAMSUNG RF18HFENBSR Customer complaint water and ice crisper found drain line clogged water drain line kit need to order part; ordrng 1 DA82-01415A (DRAIN KIT)
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Customers concern is the walls are grinding noise which is no longer there but freezer and fresh food section no cold need the evaporator fan motor defrost thermostat and defrost heating element I will order parts needed now; ordrng 1 241509402 (EVAPORATOR FAN MOTOR) and 1 242044113 (DEFROST HEATING ELEMENT) and 1 5303918214 (DEFROST THERMOSTAT)
REFRIGERATOR AVANTI FF145H3S Avanti refrigerator repair
DISHWASHER LG LDP6797WW Installed new control panel tested now working to factory specs
FREEZER FRIGIDAIRE LFFH20F3QWG Complaint: frigidaire freezer Frost build up. Diagnosis: Thermostat is not working correctly. Unit needs new thermostat. Order parts and return to fix unit. ; ordrng 2 5304513033 (THERMOSTAT)s
LG Washer leaking and making noise. Replaced main pump and cleaned out drain sump of coins and debris. LG washer is working good now.