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Local Reviews
for Southampton, NY
Grant Greenspan
Grant - Southampton, NY
Strong communications on parts and installation
no results
Ulf - Southampton, NY
No ice. First visit wrong analasys put us through 48 hour defrost and relocating all content in fridge Second visit said no water and could not work on plumbing. Water good up to waterfilter that was installed with fridge so should be considered part of fridge. Nothing fixed after several weeks of delayed appointments

Ryan D.
DRYER LG DLE1310W Complaint: Noise. Diagnosis: Opened dryer and found defective roller.Order parts and return to fix unit. ; ordrng 1 4581EL2002H (Roller)

Ryan D.
REFRIGERATOR SUB ZERO BI-36UG/0 Complaint: Ice Build up top right corner of freezer. Diagnosis: Opened unit up and found defective freezer gasket. Gasket is not making seal and letting wire through and building up ice. Order parts and return to fix unit. ; ordrng 1 7023315 (Freezer Gasket)

Ryan D.
DISHWASHER FISHER & PAYKEL DD603I Complaint: No Power. Diagnosis: Plugged unit in and kept tripping GFI outlet. Took out drawer and found water sitting under main filter board. 120V going to filter board and nothing coming out. Filter board and Motor Controller need to be replaced.

Ryan D.
BARBEQUE KALAMAZOO n/a Grill has no cover or enclosure. Office rescheduled for next Thursday due to weather. ; saved tckt

Kyle S.
DRYER SAMSUNG DV42H5400EW/A3 "Installed new thermal cutoff. Tested unit, unit checked okay.

Ryan D.
DRYER ELECTROLUX EFMG617SIW0 Complaint: Squeaking. Diagnosis: Opened up dryer to find defective idler pulley and belt. Order parts and return to fix unit. . ; ordrng 1 134719300 (Belt) and 1 134793500 (Pulley)

Ryan D.
WASHER MIELE W3037 Complaint: Turn water faucet on light. Diagnosis: found that the only thing that would cause that light are the valves or water supply. Tested unit by filling and draining 5 times and could not recreate problem. Unit is running to factory specs. Customer paid service fee via cash.

Ryan D.
BARBEQUE KALAMAZOO K750HTNGM6 Installed manifold and tested unit. Unit is running to factory specs. Customer paid balance via card.

Ryan D.
DRYER SAMSUNG DV42H5400EW/A3 Complaint: Screeching Noise. Diagnosis: Opened unit up to find bad idler pulley. Order parts and return to fix unit.; ordrng 1 DC93-00634A (Idler Pulley)

Ryan D.
RANGE BERTAZZONI X304GGVX/01 Complaint: Inner glass shattered. Diagnosis: Took door off and cleaned out all shattered glass. Inner glass needs to be replaced. Installed inner glass that was prescreened and tested unit. Unit is running to factory specs.

Ryan D.
WASHER ELECTROLUX n/a "Complaint: Noises during spin. Diagnosis: PUt unit into diagnostic mode and had 2 off-balance load error codes. Check suspension, shocks, and bearing. All were running to factory specs. Notified customer that it was just an unbalanced load.

Ryan D.
FREEZER MIELE KF1801SF/46 Complaint: No Lights and Freezer not shutting. Diagnosis: Spoke to tech line and found bad rails for freezer and bad light transformer for right side fridge on left wall. ordrng 1 10192060 (Light Transformer) and 1 07224181 (Rails)

Ryan D.
RANGE BERTAZZONI X304GGVX/01 . Adjusted hinge and tested unit. unit is running to factory specs.

Ryan D.
REFRIGERATOR LYNX LM15ICER Complaint: No ice. Diagnosis: Pulled unit out and found kinked water line. Unit is running to factory specs.

Ryan D.
DRYER GE GTDP280ED0WW Complaint: Loud. Diagnosis: Opened machine up to find clogged blower housing with lint. Cleaned out blower housing and delisted the dryer. Test unit. Unit is now running to factory specs.

Ryan D.
REFRIGERATOR FISHER & PAYKEL RF201ACJSX1N Complaint: No Ice. Diagnosis: Tested all components to machine and all tested to factory specs. Customer has no water supply going to valve. Customer needs to have a plumber out to fix problem.

Ryan D.
DRYER SAMSUNG DV42H5400EW/A3 Installed dryer idler pulley. Tested unit and unit is running to factory specs.

Ryan D.
WASHER SAMSUNG WF42H5000AW/A211 Complaint: Leaking. Diagnosis: Ran washer on quick cycle and opened back and top of machine. Unit did not leak. Unit is running to factory specs.

Ryan D.
COFFE MACHINE MIELE CWA 679 I opened unit and checked seals. Both were fine. I filled water tank and made 2 large cups of coffee. Tank did not empty into machine. Unit is running to factory specs.

Ryan D.
MICROWAVE BERTAZZONI SO24PROX Complaint: No heat. DiagnosisUninstalled unit and opened top. Fuse is blown on Magnatron and microwave needs ventilation 16” x 4” on sides top and bottom of cabinet. Display also needs to be replaced due to numbers going out.

Ryan D.
RANGE GE ZDP48L6DH6SS Complaint: 3/6 burners ticking. Diagnosis: spark module and switches. Unit needs to have burners drilled out to repair.

Ryan D.
WASHER SAMSUNG PHONE WAS DEAD Complaint: Leaking. Diagnosis: too much soap. I told customer there was a suds error code and that is causing the leak. Ran on quick cycle. No leaks. Unit is running to factory specs.

Ryan D.
WASHER ELECTROLUX EFLS617SIW0 Complaint: Maintenance Diagnosis: Checked all components of unit. Unit is running to factory specs. Checked waterlines going in and they were stainless already.

Ryan D.
RANGE GE ZDP48L6DH6SS Complaint: Inspect unit. Diagnosis: Tested all components of unit and found 3 bad switches and spark module. Quote: $. Called customer with quote and wants to follow through with repair. Order parts and return to fix unit.; ordrng 1 WB13K10031 (module spark) and 3 WB24X10091 (ignitor switch)s

Ryan D.
RANGE BERTAZZONI A304GGVXE/02 Installed gasket and tested unit. Unit is running to factory specs. Customer paid balance via card.

Ryan D.
OVEN THERMADOR PRG304EG/05 Installed spark module and tested unit. Unit is running to factory specs.

Ryan D.
WASHER SAMSUNG PHONE WAS DEAD Complaint: Leaking. Diagnosis: Opened up drain compartment and cleaned out drain catch. There was a lot of build up which was causing leak. Tested unit on speed cycle and got no leaks. Unit is running to factory specs. Balance was prepaid.

Ryan D.
RANGE GE ZDP48L6DH6SS "Complaint: Range needs check up. Diagnosis: Customer needs to have an electrician fix the electric problem with range before diagnosis. Customer also wants to order all new burner caps and grates. Gave her a quote to replace burner caps and grates of $0 and she declined and will just have us range and check components once electrician Comes out for $"

Ryan D.
DISHWASHER FISHER & PAYKEL DD605-SAID Complaint: Power Button stuck down. Diagnosis: Unit needs 3 parts to fix issue. Quote: 0.00 travel. Landlord declined Service and travel were prepaid.

Ryan D.
OVEN THERMADOR PRG304EG/05 Complaint: No bake. Diagnosis: Took bottom cover off burner and lit the over 15 + times. I also let oven preheat to 350 degrees. Customer felt cool air from a cooling fan and though that was going to be internal temp of range. Unit is running to factory specs. Balance was prepaid.

Ryan D.
OVEN THERMADOR PRG304EG/05 Complaint: Oven not lighting. Diagnosis: Opened top of unit to find defective spark module for bake. Module needs to be replaced. Quote: $. Order parts and return to fix unit. ; ordrng 1 00618624 (SPARK MODULE)

Ryan D.
RANGE BERTAZZONI A304GGVXE/02 Complaint: Back burners not working and bottom oven gasket ripped. Diagnosis: Knobs were jammed on valuables. Reinstalled knobs he right way. Gasket needs to be replaced. Quote: $ customer accepted. Customer made deposit of $. Order parts and return to fix unit. ; ordrng 1 411121 (GASKET)

Ryan D.
WASHER LG WM4270HWA Installed boot and tested unit. Unit is running to factory specs

Ryan D.
WASHER LG WM4370HWA Panel damaged in bottom right hand corner of unit. Damaged while in transit. Order new panel and return to fix unit. ; ordrng 1 MCK47135501 (FRONT PANEL)

Ryan D.
WASHER LG WM4270HWA "Complaint: Boot needs to be replaced. Diagnosis: Mold on boot and customer wants replaced. Order parts and return to fix unit. Stacked unit ; ordrng 1 MDS47123608 (BOOT)"

Ryan D.
DRYER LG DLGX4271W "Complaint: No heat. Diagnosis: Opened up dryer and found broken igniter and tripped high limit thermostat. ordrng 1 5318EL3001A (DRYER IGNITER) and 1 6931EL3004B (HI LIMIT THERMOSTAT)"

Ryan D.
RANGE DCS RGS-486GLSS Installed switch and spark module and tested all components to unit. Unit is running to factory specs.

Ryan D.
COFFE MACHINE MIELE CWA 679 Spoke to tech line and have to open up and check all water lines for cracks and dry rot.

Ryan D.
COFFE MACHINE MIELE CWA 679 Complaint: Water emptying into machine. Diagnosis: customer knocked seal loose while cleaning unit. Also brew unit is jammed again after she cleaned it. Notified customer that she needs to be gentle with components and that her cleaning it is messing the unit up. Unit is running to factory specs.

Ryan D.
REFRIGERATOR BERTAZZONI REF36X/17 Complaint: Freezer drawer does not open. Diagnosis: Went in from bottom freezer drawer and installed ice maker that fell off and was blocking door from opening. Unit is running to factory specs.

Ryan D.
DRYER LG n/a Complaint: No heat. Diagnosis: Tested all components of dryer and they all tested fine. Dryer is not consistent due to a ventilation problem. Told customer about dryer vent and they will call them.

Ryan D.
DISHWASHER FISHER & PAYKEL DD24D17 "Installed board, prism, and coven and tested unit. Unit is running to specs.

Ryan D.
WASHER LG WM3455HW Complaint: No drain. Diagnosis: Tested 120v to drain pump. Pump is shot and needs to be replaced. Replaced drain pump with one from stock and tested unit. Unit is running to factory specs. used 1 4681EA2001T (DRAIN PUMP) from stock

Ryan D.
COFFE MACHINE MIELE CWA 679 "Installed new seals, cap, and drip kit. Tested unit and unit is running to factory specs. Balance was prepaid."

Ryan D.
DISHWASHER MIELE G6987SCVI Complaint: customer does not know how to start dishwasher. Diagnosis: Walked customer through a use and care of machine and set their dishwasher to normal setting. Also notified customer that salt was not needed for dishwasher due to running on city water. Unit is running to factory specs.