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Ryan D.

RANGE THERMADOR PODM301J/01 Complaint: 5 Error Code. Diagnosis: Turned unit on true convection setting and could not recreate problem. Did some research and found Error Code 5 is defective main board. I will speak with Bob on this on how to go forward if problem happens again. This unit will need oven dolly to be serviced. Customer paid service fee via card.

Paul D.

DRYER WHIRLPOOL WED8500BW0 Customers concern is dryer making a loud squeaking noise I found two problems with this Dryer the pulley idler assembly’ and the two rear drum rollers are defective will need new ; ordrng 2 WPW10314173 (Drum rollers)s

Paul D.

DRYER WHIRLPOOL WED8500BW0 Customers concern is dryer making a loud squeaking noise I found two problems with this Dryer the pulley idler assembly’ and the two rear drum rollers are defective will need new ; ordrng 2 WPW10314173 (Drum rollers)s

Paul D.

DRYER LG DLG1320W Customers concern try making a loud Thumping noise I found the problem to be the true rear drum rollers Were defective used two rollers from trunk stock tested now working to factory specs ; used 2 134715900 (Drum rollers) from stock

Paul D.

DISHWASHER FISHER & PAYKEL CAN’T READ IT Customers concern was upper drawer not draining properly found the problem to be the rotor motor was not in the correct position working to factory specs

Paul D.

REFRIGERATOR WHIRLPOOL WZF34X16DW00 Customers concern is freezer not freezing food this is a standup freezer I found the problem to be The defrost heating element and thermostat are defective I will order new now; ordrng 1 Wpw10316428 (Defrost heating element) and 1 Wpw10383615 (Thermistor)

Ryan D.

DRYER SAMSUNG DV220AEW/XAA01 Tested dryer and dryer was running to factory specs.

Bob D.

REFRIGERATOR KENMORE 795.72043.112 "Refrigerator is not cooling down. I replaced the compressor, filter drier, food evaporator and condensor assy.

Bob D.

REFRIGERATOR KENMORE 795.72043.112 "Unit needs compressor, filter drier. Also order fresh food evaporator, condensor and board for prescreen. ordrng 1 777 (Compressor) and 1 341241 (Filter drier) and 1 341241 (Fresh food evaporator) and 1 341241 (Condensor) and 1 341241 (Main control board)"

Kyle S.

DRYER SAMSUNG DV220AEW/XAA01 Complaint: dryer needs a belt. Arrived at the customers top of the machine was already off with no belt on it. Belt needs to be replaced. Replaced new belt tested unit running to factory specs.; used 1 6602-001655 from stock

Paul D.

REFRIGERATOR LG LSXS26366S/02 Installed new ice maker assembly tested now working to factory specs

Ryan D.

DISHWASHER FISHER & PAYKEL 88639-A DD24DI7 Before installing heater. drawers not opening and closing. Unit also needs actuators.

Bob D.

n/a Ran credit card for payment of computer and hardware from Amazon account.

Paul D.

REFRIGERATOR LG LSXS26366S/02 Customers concern is f/f ice maker not working I found the problem to be the ice maker assembly is defective I will order new now ; ordrng 1 Eau61004410 (F/f ice maker assembly)

Ryan D.

DISHWASHER FISHER & PAYKEL 88639-A DD24DI7 Complaint: Will not turn on. Diagnosis: found defective heating plate. Quote: $ and customer accepted and made deposit of $ via card. Order parts and return to fix unit. ; ordrng 1 522091 (kit heater plate 605)

Kenny B.

DISHWASHER FRIGIDAIRE FDB84365FC0 Customer complaint leaking foundation to be pump drain pump leaking estimate is for + tax part 154844101 drain pump

Kenny B.

REFRIGERATOR LG LSXS26326S "Customer complaint freezer not freezing properly found issue to be fan ,, also unit out side in storage shed ,, repaired fan showed working tested good running to factory specifications"

Ryan D.

WASHER LG WM4270HVA Installed cold water inlet valve and tested unit. Unit is running to factory specs. Customer paid balance via card.

Paul D.

DRYER ELECTROLUX EIED55IRR0 "Customers concern was no heat the heating element is shorting out would need heating element and two thermostats, I gave customer a job price of $ plus tax,

Ryan D.

REFRIGERATOR LG LFXS32766S /00 Complaint: Water leaking in fresh food section. Diagnosis: Pulled unit out and unclogged the drain line in back of unit. Unit is running to factory specs.

Ryan D.

REFRIGERATOR KITCHEN AID KSRG25FKSS04 "Complaint: Noisy Diagnosis: Opened up back of fridge by compressor area and noticed faulty condenser fan motor. Order parts and return to fix unit.; ordrng 1 W10124096 (fan,motor)"

Ryan D.

REFRIGERATOR KITCHEN AID KSRG25FKSS04 Installed condenser fan motor and tested unit. Unit is running to factory specs. Customer paid balance in full on previous visit.

Paul D.

WASHER LG WM3770HVA.ASSEVUS "Customers concern is washer leaking from dispenser draw, test and found the problem to be the dispenser drawer is the fact if it’s leaking from dispenser drawer, I will order new now; ordrng 1 4925ER1015B (DISPENSER DRAWER HOUSING)"

Ryan D.

RANGE DACOR HDPR30S/LP "Complaint: Power boil burner pops during boil. Diagnosis: Turned unit on and popping starts about 10 minutes in. If you apply pressure to burner base the popping stops. the issue is porcelain top, burner rings and burner assembly underneath top. Order parts and return to fix unit. ; ordrng 1 108811BP (PORCALINE TOP) and 1 700017 (BURNER RINGS) and 1 701985-02 (ASSY DUAL BURNER) and 1 703295FAHE (FRONT PANEL)"

Ryan D.

DISHWASHER FRIGIDAIRE DGHD2433KF1 Installed drain pump and tested unit. Unit is running to factory specs.

Ryan D.

RANGE DCS RGS-305SS-L Installed spark module and (2) valves. Returning (3) knobs and (1) valve to office to be returned. Tested unit and unit is running to factory specs.

Ryan D.

DISHWASHER FRIGIDAIRE DGHD2433KF1 Complaint: Not draining. Diagnosis: Opened up sump of unit and cleaned out drain pump of debris. Tested unit after and pump is making an extremely loud noise. Pump needs to be replaced. Order parts and return to fix unit. ; ordrng 1 A00126401 (pump assembly)

Bob D.

Paul D.

RANGE DACOR HDPR30S/LP "Customers concern was front left burner spluttering and flame coming out between bottom of burner rind and stove top, had parts needed for repair not the same as parts on range customer refused repair."

Bob D.

REFRIGERATOR LG LFXS30726S/02 Refrigerator not cold. Replaced refrigerator compressor and filter drier. Refrigerator tested okay to factory specs.

Paul D.

WASHER LG WM3770HVA.ASSEVUS Customers concerns were washer vibrating and leaking from the front left side put through a test cycle check for leaks none present also machine running smoothly no vibrations checked counterweights and supports everything in order I checked diaphragm on vent on top of outer tub also is working to factory specs I did find some suds in the bottom of the tub concern feels issue may be over use of detergent also needs to do even clothing with even clothing and avoid small loads explained all of this to customer she will monitor washing machine working to factory specs at this time

Paul D.

DRYER GE DPXH46EA3WW Customers concern is dryer making loud something and screeching noises I found a few problems with this dryer it has a lot of where will need to replace the main motor blower wheel with housing pulley idler assembly rear bearing kit and drum belt I will order parts needed for a pair now; ordrng 1 WE01X10218 (POLLY IDLER ASSEMBLY) and 1 WE12X10009 (DRUM BELT) and 1 WE13X10011 (REAR BEARING KIT) and 1 WE14X10025 (FLORA WHEEL WITH HOUSING) and 1 WE17X10001 (MAIN MOTOR)

Ryan D.

RANGE DCS RGS-305SS-L "Complaint: No bake and hinges broken. Diagnosis: Tested igniter and unit needs new igniter and door hinge. Order parts and return to fix unit. ; ordrng 1 211344 (30 door hinge nuova), used 1 (IGNITOR, OVEN FLAT) from stock"

Paul D.

REFRIGERATOR GE PSC23SGRCSS I checked all connections on the user interface board the microswitch and the main board everything was good frigerator not dispensing water or ice when you press for ice or water the user interface on the dispenser goes dead wiring where it comes from underneath the refrigerator at the hinge into the dispenser freezer door connectors corroding solenoid in the dispenser assembly ordrng 1 WR09X10123 (WIRE CONNECTOR) and 1 WR09X10132 (WIRE CONNECTOR) and 1 WR62X10055 (DISPENSER SOLENOID)

Bob D.

REFRIGERATOR GE MONOGRAM ZISP420DXCSS Icemaker water line is leaking behind the built in refrigerator. Unit needs to be uninstalled and water line repaired. Please reroute and bring various john guest fittings and water lines.;

Paul D.

REFRIGERATOR GE PSC23SGRCSS Installed main board dispenser control panel and microswitch for ice water dispenser not dispensing ice or a water and control panel going dead

Paul D.

DISHWASHER LG LDF5545ST.ASTEEUS Customers concern is dishwasher not draining showing all the error code I found this to be an installation problem drain hoses kinked behind dishwasher also drain hose needs to be lifted and attached to the cabinet underneath the sink before heading to the trailer

Bob D.

FREEZER GE JSNENDND No cold, repaired compressor and filter drier.

Paul D.

REFRIGERATOR GE PSC23SGRCSS "Customers concern is refrigerator not dispensing water or ice unit will need complete dispenser assembly,

Paul D.

WASHER ELECTROLUX EFLS517SIW0 Install door I was tested for leaks no leaks present working to factory specs

Kenny B.

DISHWASHER FISHER & PAYKEL DD603 Customers complaint not draining estimate

Paul D.

WASHER ELECTROLUX EFLS627UIW Installed new electrolux washer dispenser drawer tested now working to factor specs

Paul D.

WASHER ELECTROLUX EFLS627UIW electrolux washer door hinge to be the problem, the problem to be the dispenser drawer is an issue with this model,

Bob D.

Bob D.

Viking refrigerator not cooling and ice build up on the door. Replaced door switch and door gasket, refrigerator is working good now.