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for Yaphank, NY
RANGE LG LSG4513ST/00 Customers concern Was front right large burner Went on extremely low simmer if anything passes it it will go out this is absolutely normal for this range it does not have a standing pilot light but an electronica nighter explain to customer shouldn’t use as low as they are using it and expect it to stay on they understand this range is working to factory specs
WASHER LG WM3500CW.ABWEVUS "Customers concern Washer Vibrating a true diag, checked supports and counterweights All to factory specs dishwasher customer also this unit is on a pedestal upstairs on a wood floor which is most likely the biggest cause of this issue explain to customer she satisfied with diagnostics