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for Yaphank, NY
The company was great and did the correct job
Michael - Yaphank, NY
"Howard - Yaphank, NY
On time great service. Took the time to discuss what was going on with the oven and asked some questions to get more info. Fixed the problem the first time:the app to track the appt time allowed me to get things done and still be on time for my appointment
RANGE FRIGIDAIRE NGSG3PZASE Customer complaint bake not working found issue to be weak bake Ignitor r replaced part from truck stockShowed customer unit working to factory specifications; used 1 5303935066 (Ignitor) from stock
REFRIGERATOR SAMSUNG RF266AEPN "Installed new leak kit tested now working to factory specs, NO CHARGE"
DRYER GE DWSR483GB0WW Complaint: unit squeaking. Diagnosis belt was torn in a few spots and the idler pulley wheel was a little loose. Order parts an return to fix unit.; ordrng 1 WE12M29 (Belt drive) and 1 WE12X83 (Pulley idler)
DRYER GE DWSR483GB0WW "Installed new belt, an idler pulley. Tested unit, unit checked okay."
DISHWASHER FISHER & PAYKEL DD24DTI7 Customers concern was top drawer sticking hard to open and close I tested this unit many times checked the lid actuators the hose support checked at 9 to 10 times opening and closing washing and draining everything to factory specs could not duplicate problem service fee today only customer will monitor? product number on this machine is 84675-A? Customer paid service fee to office with credit card?
REFRIGERATOR SAMSUNG RF266AEPN Cleared of all ice in back of refrigerator compartment steamed it out also steamed drain line clean the replaced new drain lines unit working to factory specifications
RANGE FRIGIDAIRE FHWC3055LSA "Installed terminal block, blower assembly and switches and tested unit. Unit is running to factory specs."
REFRIGERATOR SAMSUNG RF266AEPN Customers complaint frost in refrigerator ice on bottom refrigerator foundation to be drained I need to order ; ordrng 1 Da82-01415a
REFRIGERATOR LG LFXC24726S/02 Refrigerator is not cooling properly. Replaced compressor and filter drier. Refrigerator tested okay to factory specs.
RANGE FRIGIDAIRE FHWC3055LSA "Customers Concern is fan not turning on range hood, tests and found two problems with this the capacitor on the blower motor are defective will need newe, I will order parts needed for repair now ; ordrng 1 5304482249 (CAPACITOR) and 1 5304482255 (BLOWER MOTOR ASSEMBLY)"
RANGE FRIGIDAIRE FHWC3055LSA Installed motor and tested unit. Unit was running to factory specs. Customer called me an hour later and told me blower was not working again. Motor was defective. Reorder and return to fix unit ; ordrng 1 5304482255 (blower assembly)
RANGE LG LSG4513ST/00 Customers concern Was front right large burner Went on extremely low simmer if anything passes it it will go out this is absolutely normal for this range it does not have a standing pilot light but an electronica nighter explain to customer shouldn’t use as low as they are using it and expect it to stay on they understand this range is working to factory specs
WASHER LG WM3500CW.ABWEVUS "Customers concern Washer Vibrating a true diag, checked supports and counterweights All to factory specs dishwasher customer also this unit is on a pedestal upstairs on a wood floor which is most likely the biggest cause of this issue explain to customer she satisfied with diagnostics