Near Setauket- East Setauket, NY 11733
Fleet
Job Details:
03/13/2020
DRYER LG S3MFBN.ALMEEUS
"Installed new pcb tested unit, unit running to factory specs."
Near Holbrook, NY 11741
Fleet
Job Details:
03/13/2020
RANGE FRIGIDAIRE FFEF3020LBE
Installed infinite switch and tested unit. Unit is running to factory specs. Customer used coupon and donated to food drive. Customer paid balance
Near Mastic, NY 11950
Fleet
Job Details:
03/13/2020
REFRIGERATOR LG LMXC23796D/00
"Customers concerns are icemaker not producing ice to warm and fresh food section, I found the problem to be the compressor is weak in test pulling A also processed food in freezer not freezing bread ice cream waffles and compressor running very hot office to order parts needed for repair I took pics of compressor and tags; snapped 4 QuickPics"
Near Lake Ronkonkoma, NY 11779
Fleet
Job Details:
03/13/2020
RANGE ELECTROLUX EW3LDF65GSK
Customer complaint burning smell found issue to be relay board same part that was changed prior need to order a part; ordrng 1 316443920 (RELAY BOARD)
Near Remsenburg-Speonk, NY 11960
Fleet
Job Details:
03/13/2020
DISHWASHER KITCHEN AID KUDS50FVSS3
Opened up sump area of dishwasher and found chopper blade disconnected. Cleaned out all debris and recon stalled chopper blade. Tested unit and unit is running to factory specs.
Near Westhampton Beach, NY 11978
Fleet
Job Details:
03/13/2020
BARBEQUE WEBER 7370001
Opened up grill and tested all components. All burners lit and unit is running to factory specs. Cleaned all igniters with wire brush and all spider webs out of barbeque.
Near Water Mill, NY 11976
Fleet
Job Details:
03/13/2020
FREEZER TRAULSEN TU044LT
Complaint. Unit keep popping breaker. Unplugged unit and plugged unit into a different outlet. Unit is running to factory specs. Told customer she would need an electrician to come and check the outlet and/or breaker. Customer paid
Near Dix Hills, NY 11746
Fleet
Job Details:
03/13/2020
RANGE ELICA CHE36600SS
Spoke to Elica same issue with unit lights do not shut off had said possible bad boards will order touchpad and control board ; ordrng 1 BE1CAA (CONTROL BOARD)
Near Amityville, NY 11701
Fleet
Job Details:
03/13/2020
RANGE LG LRG4115ST/00
Replaced door hinges showed working ran unit to 450 late run no issues found running to factory specs
Near Water Mill, NY 11976
Fleet
Job Details:
03/13/2020
DRYER ELECTROLUX EIMGD60JIW3
"Installed new control board and retired the entire dryer. I’ve switched out board, retired entire dryer, and door switch and I am still getting “Door Open” error code. tech line and he said it had to be defective board. Reorder control board and door switch upon return. ordrng 1 134813600 (door switch) and 1 809160305 (control board)"
Near Sagaponack, NY 11962
Fleet
Job Details:
03/13/2020
WASHER LG WM3470HVA
Complaint: No drain. Diagnosis: put unit into test mode and found defective drain pump. Quote: $ customer accepted. Installed drain pump from truck stock and tested unit. Unit is running to factory specs. Customer paid balance ; used 1 4681EA2001T (DRAIN PUMP) from stock
Near Holtsville, NY 11742
Fleet
Job Details:
03/13/2020
RANGE LG LDE3015ST/00
Complaint: No heat on front left burner. Diagnosis: Took top off cooktop and tested continuity to burner and got none. Burner needs to be replaced. Part number for burner is - 5300W1R005A
Near Commack, NY 11725
Fleet
Job Details:
03/13/2020
RANGE LG LRG4115ST/00
Installed new burner and ignitor tested now working to factory specs
Near Smithtown, NY 11787
Fleet
Job Details:
03/13/2020
DRYER SPEEDQUEEN ADE4BRG8175TWD1
"Customers concern was dryer not heating, I found the problem to be a loose wire on the high heat thermostat on the heating box I adjusted tightened tested 6times now working to factory specifications"
Near Kings Park, NY 11754
Fleet
Job Details:
03/13/2020
RANGEHOOD ELECTROLUX RH36WCT6GSA
Customer complaint noise issue is broken motor
Near Lloyd Harbor, NY 11743
Fleet
Job Details:
03/13/2020
WASHER LG WT5680HWA
Customer complaint leaking water valve need to order part customer deposit ; ordrng 1 5221EA1008F (WATER VALVE)
Near Holtsville, NY 11742
Fleet
Job Details:
03/13/2020
REFRIGERATOR LG LFC25765ST/00
Customer complaint broken door spring on flapper heater. Estimate is unit repaired
Near Holbrook, NY 11741
Fleet
Job Details:
03/13/2020
DRYER SPEEDQUEEN ADE3SRGS173TW01
Customer complaint timer will not advance on time cycle found issue to the timer speed queen for part number ; ordrng 1 D505797P (TIMER)
Near Setauket- East Setauket, NY 11733
Fleet
Job Details:
03/13/2020
DISHWASHER FISHER & PAYKEL DD24DV2T9N
"Customers concern Was lower drawer of dishwasher not cleaning dishes I put through a couple of Cycles The rack dishwasher is washing like a water for spray arm working to spec’s, support he explained the customer really should be using the finished product tablet and jet dry customer was not using jet dry and also to run hot water to the kitchen faucet before starting machine this dishwasher is working to factory specs"
Near East Islip, NY 11730
Fleet
Job Details:
03/13/2020
REFRIGERATOR LG LFX25974ST
"Customers concern was no water no ice,I found the problem to be a loose connection on wires at hinge on dispenser door,I reconnected tested now working to factory specs"
Near Islip, NY 11751
Fleet
Job Details:
03/13/2020
REFRIGERATOR LG LFXS24623S/01
"Customers concern is icemaker not producing ice and found the problem to be The ice wall assembly with icemaker is defective will need new I will order a part needed now,; ordrng 1 EAU60783847 (ICE WALL ASS, WITH ICE MAKER )"
Near Riverhead, NY 11901
Fleet
Job Details:
03/13/2020
RANGE LG LSD4913ST/00
"Customers concern was same thing he said he’s had the stove on all day every day and this problem has not reoccurred with the right rear small burner getting hot without being on with no flame and when I was last year it was February 11th He says this problem has not reoccurred but he shuts the gas off at night time at the bottle just to be sure however it’s been on all day every day and has not reoccurred in over a month I tested this burner on and off on and off 12 times lighting and shutting off to factory specs, possible way the stove burner could turn itself on with the igniter and create heat certainly with no flame as the customer maintained this range is working to factory specs could not duplicate any problem with it at this time and customer has been using burner"
Near Kings Park, NY 11754
Fleet Appliance
Job Details:
03/10/2020
REFRIGERATOR LG LFXC24796S/00
Refrigerator is not cooling down. Refrigerator replaced compressor and filter drier. Refrigerator tested okay to factory specs.
Near East Islip, NY 11730
Fleet Appliance
Job Details:
03/10/2020
REFRIGERATOR LG LFX25974ST
The complaint list that this is a “NO COLD”. The customer stated that they said it is not dispensing water and no ice. no water or ice.
Near West Islip, NY 11795
Fleet
Job Details:
03/10/2020
DISHWASHER BOSCH SHX6AP05UC/04
Installed new drain pump tested now working to factory specs
Near Ronkonkoma, NY 11779
Fleet
Job Details:
03/10/2020
RANGE LG LDE4413ST
Replaced harness and switches right side front and rear unit working to factory specifications showed customer working
Near Hauppauge, NY 11788
Fleet
Job Details:
03/10/2020
DISHWASHER LG LDF7774ST
Replaced controller part under warranty unit working to factory specs no other issues found customer paid balance
Near Centerport, NY 11721
Fleet
Job Details:
03/10/2020
WASHER KENMORE 41742142100
Pulled parts
Near Lake Ronkonkoma, NY 11779
Fleet
Job Details:
03/10/2020
REFRIGERATOR SAMSUNG RF263BEAESR/AA
Installed new drain kit and f/f evaporator cover with fans tested now working to factory specs
Near North Babylon, NY 11703
Fleet
Job Details:
03/10/2020
REFRIGERATOR FRIGIDAIRE FGHB2866PFJA
Installed new air handler kit tested now working to factory specs
Near Farmingville, NY 11738
Fleet
Job Details:
03/10/2020
RANGE LG LRE3023ST/00
Replace relay board showed customer working customer pay balance charge running to factory specifications no other issues found
Near Remsenburg-Speonk, NY 11960
Fleet
Job Details:
03/10/2020
DISHWASHER KITCHEN AID KUDS50FVSS3
Installed new top spinner and tested unit. Unit is running to factory specs. Customer paid balance via check.
Near Quogue, NY 11959
Fleet
Job Details:
03/10/2020
WASHER LG n/a
Complaint: Leaking from soap dispenser. Diagnosis: Took off top of unit and took off dispenser to tub hose and found plastic from tide pods clogging tub. Cleaned out plastic and tested unit. Unit is running to factory specs. Customer had front panel replaced when it was new
Near Sayville, NY 11782
Fleet
Job Details:
03/10/2020
DRYER KENMORE 417.948123
Complaint: No spin. Diagnosis: Opened laundry center to find a belt broken in half. Belt needs to be replaced. Used belt from stock and repaired unit. Tested unit and unit is running to factory specs. Customer paid balance via card. ; used 1 134503600 (DRYER BELT) from stock
Near Port Jefferson Station, NY 11776
Fleet
Job Details:
03/10/2020
REFRIGERATOR LG LMXS30776D/01
First thing customer wanted done was to put next to existing door then said were refusing repair because it is a different color.
Near Southampton, NY 11968
Fleet
Job Details:
03/10/2020
WASHER LG WM4270HWA
Installed boot and tested unit. Unit is running to factory specs
Near Setauket- East Setauket, NY 11733
Fleet
Job Details:
03/10/2020
WASHER LG WM8000HVA
Customer complaint not spinning unit is spinning not drain found pump and drain line clogged need to order parts estimate ; ordrng 1 4681EA2001T (PUMP) and 1 5215ER2002W (DRAIN HOSE)
Near Shirley, NY 11967
Fleet
Job Details:
03/10/2020
DISHWASHER FISHER & PAYKEL DD24DCTX9
"Installed new lower drawer front panel tested now to factory specs,product number is 81090-A"
Near Mastic Beach, NY 11951
Fleet
Job Details:
03/10/2020
DISHWASHER GE n/a
Complaint: No power to unit. Diagnosis: Opened up bottom of unit and got 120v going to board. Board needs to be replaced.
Near Northport, NY 11768
Fleet
Job Details:
03/10/2020
REFRIGERATOR LG LMXS30796S/00
Customer complaint noise found issue faulty condenser fan motor spoke to lg tech support need to order part; ordrng 1 EAU631033301 (FAN MOTOR )
Near Huntington, NY 11743
Fleet
Job Details:
03/10/2020
WASHER LG WM2688HNMA
Customer complaint unit leaking found little tiny drops coming from dispenser need to order dispenser estimates ; ordrng 1 4925ER1015B (DISPENSER ) and 1 AGL74334828 (DISPENSER )
Near Mastic Beach, NY 11951
Fleet
Job Details:
03/10/2020
DRYER LG DLE2516W
Installed both thermostats and tested unit. Unit is running to factory specs. Customer prepaid for parts. thermostat keeps blowing we need to make sure they have the vent cleaned before covering more parts.
Near Holbrook, NY 11741
Fleet
Job Details:
03/10/2020
DRYER WHIRLPOOL LG7681XSW1
Complaint: Gas smell. Diagnosis: Inspected all aspects of dryer and gas line into dryer with soapy water and detected no leaks. Sprayed gas line in house and detected bubbles around C-Clip on left side. Told customer that he would need to have line inspected by a plumber because leak resides in line going up to dryer.
Near Northport, NY 11768
Fleet
Job Details:
03/10/2020
REFRIGERATOR LG LMXC23746D/00
Installed main control board and tested unit. Unit is running to factory specs. Customer paid balance via card.
Near Mastic, NY 11950
Fleet
Job Details:
03/10/2020
REFRIGERATOR LG LMXC23796D/00
"Customers concern was ice maker not producing ice, I found the problem to be the flex tray ice maker was jammed, I removed adjusted, tested twice now harvesting and working to factory specs"
Near Riverhead, NY 11901
Fleet
Job Details:
03/10/2020
RANGE FRIGIDAIRE FGGF3041KFJ
"Complaint: No Bake. Diagnosis: Tested units igniter and didn’t get any amperage. Igniter needs to be changed. Used igniter from stock and tested unit. Unit is running to factory specs. Customer used $15 coupon. Customer. ; used 1 5303935066 (IGNITOR, OVEN FLAT) from stock"
Near Manorville, NY 11949
Fleet
Job Details:
03/10/2020
OVEN VIKING VGSC4876QSS
Installed DSI module and tested unit. Unit is running to factory specs. Customer paid balance via check.
Near Mount Sinai, NY 11766
Fleet
Job Details:
03/10/2020
COOKTOP LG LCE3010SB/01
Installed both touchpad board and control board. Tested unit and unit is running to factory specs.
Near Bayport, NY 11705
Fleet
Job Details:
03/10/2020
DRYER LG DLE5955G
Complaint: Loud. Diagnosis: Opened dryer up to find a bad roller in front right hand side. Used roller from stock and tested unit. Unit is running to factory specs.
Near Southampton, NY 11968
Fleet
Job Details:
03/10/2020
WASHER LG WM4370HWA
Panel damaged in bottom right hand corner of unit. Damaged while in transit. Order new panel and return to fix unit. ; ordrng 1 MCK47135501 (FRONT PANEL)
Near Bayport, NY 11705
Fleet
Job Details:
03/10/2020
WASHER ELECTROLUX EFLS617STT0
Complaint: No drain. Diagnosis: Put unit into test mode and put on drain component with drain line into a bucket and unit drained. Drained out washer and tested all components. Unit is running to factory specs. Customer needs to call cess pool company to clear out her external drain line.
Near Sayville, NY 11782
Fleet
Job Details:
03/10/2020
WASHER GE GTW680BSJ3WS
Complaint: Goes into spin randomly. Diagnosis: determined that spin relay on main board was sticking. Main board needs to be replaced.
Near Mount Sinai, NY 11766
Fleet
Job Details:
03/10/2020
COOKTOP LG LCE3010SB/01
Installed new main board and control panel tested now working to factory specs
Near Kings Park, NY 11754
Fleet
Job Details:
03/10/2020
RANGE LG LRG30357SW
Customer complaint no display found issue to be plugged unplugged and re-plugged unit in unit is now working call customer if issue persists need to get outlet repaired
Near Stony Brook, NY 11790
Fleet
Job Details:
03/10/2020
RANGE DACOR ER36DSCH/NG
This ERC is part. we need to replaced main relay board. we ordered new part and will contact them when it comes in. ; ordrng 1 100612 (MAIN RELAY BOARD)
Near East Islip, NY 11730
Fleet
Job Details:
03/10/2020
RANGE AVANTI ER24P3SG
"Customers concern was range tripping breaker, I tested several times with all burners oven bake and broiler couldn’t duplicate problem not tripping breaker working to factory specs"
Near West Babylon, NY 11704
Fleet
Job Details:
03/10/2020
RANGE DCS DCS-RAG-364GL-L
Door hinges are not the same. I brought an old door hinge with me to bring back to office. This has to go to parts research to find this hinge. I called for part number originally. ;
Near Holtsville, NY 11742
Fleet Appliance
Job Details:
03/10/2020
REFRIGERATOR LG LMX25964ST/00
"Customer concerns are the refrigerator is not cooling down. I found a defective compressor and filter drier. confirmed warranty 7 year warranty, Installed new compressor and filter drier. Refrigerator tested okay to factory specs."
Near Bohemia, NY 11716
Fleet
Job Details:
03/10/2020
REFRIGERATOR LG LFD25860TT
Installed tubing and fittings and tested unit. Unit is running to factory specs. Customer paid balance via card
Near Farmingville, NY 11738
Fleet
Job Details:
03/10/2020
WASHER LG WM3170CW
Installed front outer tub and screw and tested unit. Unit is running to factory specs. Customer paid balance via check.
Near Bayport, NY 11705
Fleet
Job Details:
03/10/2020
DRYER LG DLEX2650R
Customer complaint grinding noise found issue to be rollers need to order parts will replace all rollers ; ordrng 3 4581EL202C (ROLLER)s and 3 4581EL3001E (ROLLERS)s
Near Deer Park, NY 11729
Fleet
Job Details:
03/10/2020
DISHWASHER FISHER & PAYKEL DD24DCTX7
Customer complaint top tipping over issue was Screws loosened up at top replaced with new screws
Near Huntington Station, NY 11746
Fleet
Job Details:
03/10/2020
RANGE LG LSG4513BD/00
"Customers concern is over making a noise VERY LOUD, I found the problem to be the convection fan came apart and the brackets moved nuts missing
Near Lake Ronkonkoma, NY 11779
Fleet
Job Details:
03/10/2020
DRYER LG DLGX3371W
Customer rescheduled for first thing tomorrow morning;
Near Commack, NY 11725
Fleet Appliance
Job Details:
03/10/2020
REFRIGERATOR LG LMXS30746S.ASTCNA0
Customer concerns are the refrigerator is not cooling down. I found a defective evaporator leaking in the fresh food section. Order part.; ordrng 1 ADL74221802 (EVAPORATOR FRESH FOOD)
Near Deer Park, NY 11729
Fleet
Job Details:
03/10/2020
REFRIGERATOR LG LFC21776ST/06
Replaced valve need to order rail lower draw ; ordrng 1 4931JJ2002D (RAIL)
Near Setauket- East Setauket, NY 11733
Fleet
Job Details:
03/10/2020
REFRIGERATOR LG LRFXC2406S
Customer complaints icemaker not working found issue to be broken icemaker need to order a part spoke to LG parts for correct part number; ordrng 1 AEQ73110219 (ICE MAKER )
Near Deer Park, NY 11729
Fleet
Job Details:
03/06/2020
REFRIGERATOR LG LFC21776ST/06
Customer complaint leaking at elbow in to refrigerator need parts order took picture will look up part
Near Hauppauge, NY 11788
Fleet
Job Details:
03/06/2020
DISHWASHER LG LDF7774ST
Customer complaint EA beeping issue is control board part maybe under warranty took picture of bill of sale and model and serial number estimate to repair is +tax labor only if part is not covered + tax need to order a part beige wire nut is neutral red wire nut is hot; ordrng 1 EBR79686304 (CONTROLER)
Near Lake Ronkonkoma, NY 11779
Fleet
Job Details:
03/06/2020
REFRIGERATOR SAMSUNG RF263BEAESR/AA
"Customers concern is ice and frost buildup on evaporator cover them fresh food section of unit I found two problems will need fresh food evaporator cover with fan And dream kit I will order parts needed for repair now,CUSTOMER HAS TO DEFROST UNIT FOR AT LEAST 24 hours before repair I did explain this to customer.; ordrng 1 DA82-01415A (DRAIN KIT) and 1 DA97-1269C (F/F EVAPORATOR COVER WITH FAN )"
Near Mastic Beach, NY 11951
Fleet
Job Details:
03/06/2020
DRYER LG DLGX7601KE.ABSEEUS
Near Mastic Beach, NY 11951
Fleet Appliance
Job Details:
03/06/2020
DRYER LG DLGX7601KE.ABSEEUS
"Washer filled and drained with no leaks.
Near Mount Sinai, NY 11766
Fleet
Job Details:
03/06/2020
COOKTOP LG LCE3010SB/01
Customers concern is cooktop control pad nonresponsive technical support there is a service bulletin on this will need to change out the main board and touch control board it comes as a kit I will order it now; ordrng 1 AGM76231102 (MAIN BOARD AND CONTROL BOARD KIT)
Near Northport, NY 11768
Fleet Appliance
Job Details:
03/06/2020
REFRIGERATOR LG LMXC23746D/00
Customer concerns are the refrigerator is not cooling in the freezer. I found a defective main control board. In test mode voltage was correct and amperage was correct. The estimate to repair is $ plus tax. Customer gave deposit of $300.00; ordrng 1 EBR78643405 (MAIN CONTROL BOARD)
Near Patchogue, NY 11772
Fleet
Job Details:
03/06/2020
REFRIGERATOR LG LFX31925SST
Complaint: No cold. Diagnosis: Opened back of unit and tested compressor. Only . amps. Opened back wall of freezer and evaporator was frosting at top and not bottom. Unit needs sealed system replaced. Quote: $695.00 and customer declined. Customer paid service fee
Near Dix Hills, NY 11746
Fleet
Job Details:
03/06/2020
RANGE ELICA CHE36600SS
Spoke to Elica shipping control board replaced touch board light doesn’t shutoff; snapped 3 QuickPics
Near Wading River, NY 11792
Fleet
Job Details:
03/06/2020
REFRIGERATOR KITCHEN AID KSRG25FKSS04
"Complaint: Noisy Diagnosis: Opened up back of fridge by compressor area and noticed faulty condenser fan motor. Order parts and return to fix unit.; ordrng 1 W10124096 (fan,motor)"
Near Commack, NY 11725
Fleet
Job Details:
03/06/2020
DISHWASHER DCS DD24P5
Installed jointer for upper and lower drain hose cust paid balance check
Near Lloyd Harbor, NY 11743
Fleet
Job Details:
03/06/2020
BARBEQUE CAPITAL n/a
Installed both burners and tested unit. Unit is running to factory specs. Office collected balance.
Near Kings Park, NY 11754
Fleet
Job Details:
03/06/2020
DISHWASHER LG LDF8812ST
Complaint: Door has no tension. Diagnosis: Pulled unit out to find broken door links. Unit needs new door links. Customer paid service fee via check. Part number for repair is 4933DD3001B and we would need to order (2)
Near East Northport, NY 11731
Fleet
Job Details:
03/06/2020
WASHER LG WT7100CW
Installed washer plate and coupling ran in short cycle showed working tested good. Running to factory specs
Near Holbrook, NY 11741
Fleet
Job Details:
03/06/2020
RANGE FRIGIDAIRE LFGF3054TF
"Customer complaint of it is too hot, check sensor at board 1100 ohms, room temp ,,,oven 20 degree hotter adjusted temp from CONTROLER Showed customer working to factory specs"
Near Mount Sinai, NY 11766
Fleet
Job Details:
03/06/2020
REFRIGERATOR LG LMXS30776S/05
Customers concern Wass left side fresh food door not closing properly endorse not aligned I adjusted door tested not working to factory specs
Near East Islip, NY 11730
Fleet Appliance
Job Details:
03/06/2020
REFRIGERATOR LG LFX25974ST
Refrigerator is not cooling down. Replaced compressor and filter drier and board. Refrigerator tested okay to factory specs
Near Huntington, NY 11743
Fleet
Job Details:
03/06/2020
WASHER LG WM2688HNMA
Plant leaking found issue to the drain line ordrng 1 5215ER2002G (HOSE)
Near Holtsville, NY 11742
Fleet Appliance
Job Details:
03/06/2020
REFRIGERATOR SUMMIT n/a
"Model tag is in rear of unit. Unit needs to be uninstalled to see tag. I found a defective sealed system. Unit needs evaporator, filter drier and compressor. Customer will contact Summit and call when he receives the parts. Labor is plus tax to repair. Customer paid "
Near Center Moriches, NY 11934
Fleet Appliance
Job Details:
03/06/2020
REFRIGERATOR LG LSXS26386D/01
Refrigerator is not making ice. Refrigerator has a frozen water line in door. Advised customer to defrost door by turning off refrigerator for 24 hours. Refrigerator tested okay to factory specs.
Near Bellport, NY 11713
Fleet
Job Details:
03/06/2020
REFRIGERATOR LG LFXC24796S/01
"Installed new filter head, tested now working to factory specs"
Near Centereach, NY 11720
Fleet
Job Details:
03/06/2020
RANGE LG LDG3036ST/00
Replaced wire harness showed customer working running to factory specifications tested good no other issue customer paid balance
Near Manorville, NY 11949
Fleet
Job Details:
03/06/2020
OVEN VIKING VGSC4876QSS
Complaint: Bake turns on and off and doesn’t keep tempature. Diagnosis: Tested unit and found bad spark module control board. Order parts and return to fix unit. ; ordrng 1 PA020027 (DSI MODULE)
Near Central Islip, NY 11722
Fleet
Job Details:
03/06/2020
REFRIGERATOR LG LMXS30796S/00
Installed new evaporator cover with fans tested now working to factory specs
Near Smithtown, NY 11787
Fleet Appliance
Job Details:
03/06/2020
REFRIGERATOR LG LFXC24726S/01
Refrigerator is not cooling down. Replaced compressor and filter drier. Refrigerator tested okay to factory specs. Customer approved repair for and the parts are covered by LG warranty. Customer paid with charge.
Near Water Mill, NY 11976
Fleet
Job Details:
03/06/2020
DRYER ELECTROLUX EIMGD60JIW3
Installed board. And tested unit. Door switch is still not getting power. Spoke to tech line and tested unit from board. Board is sending voltage. There is a short in the wire harness. I tried to find and splice but was not visible. We need to order harness and send board back. ; ordrng 1 137244100 (harness)
Near Coram, NY 11727
Fleet
Job Details:
03/06/2020
WASHER LG WM3700HWA /02
Customers concern is water cup to a cup full of water is left in the bottom of the tub after cycle tech-support explained how the waistline was about 6 feet from the floor he said the water is just going right back down to drain line into the tub that The waist line would need to be lowered or put an extension on the drain line with a big loop this is an installation problem and the plumbing problem for the customer I did explain that Customer I took pictures also took pictures of the floor which was damaged with a prior machine that was installed and leaked the serial number is different than the one given. 022TNQD08292
Near Huntington Station, NY 11746
Fleet
Job Details:
03/06/2020
WASHER GE WVSR1060G5WW
Customer complaint not agitation. Issue need gear case Estimate tax customer
Near Brookhaven, NY 11719
Fleet
Job Details:
03/06/2020
REFRIGERATOR SAMSUNG RF20HFENBSR
Complaint: Water underneath crisper drawers. Diagnosis: Opened up back of unit to find bad defrost heater. Unit needs new defrost heater. DA47-00424L is part
Near Calverton, NY 11933
Fleet
Job Details:
03/06/2020
REFRIGERATOR LIEBHERR 0926077-05
I called customer and tried to let them know that unit tech line we need to replace whole ice maker assembly. installing IM thermistor but whole IM needs to be replaced. ; ordrng 1 9902098 (I’M)
Near Centereach, NY 11720
Fleet
Job Details:
03/06/2020
RANGE LG LTG4715ST/00
Customers concern laws no gas going to igniter or top burners of range I found the problem to be the retainer clip for the plunger on the gas regulator had detached disassembled reinstalled adjusted tightened tested several times and leak tested now working to factory specs
Near Port Jefferson Station, NY 11776
Fleet
Job Details:
03/06/2020
WASHER LG WM2277HB
Installed sensor and tested unit. Unit is running to factory specs. Customer paid balance via check.
Near Centereach, NY 11720
Fleet
Job Details:
03/06/2020
DISHWASHER FRIGIDAIRE FGID2466QF6A
"Customers concern is dishes not getting clean, I tested the wash arms are working , I found some debris/ junk in the sump And inside of the dishwasher took pictures I tested top rack of dishwasher excellent spray Celine draining to factory specs washer clean in class and was full and clean explain to customer how to clean dishwasher with some white vinegar she says she will do so but this dishwasher is working to factory specs"