Wish the very nice elderly service person seemed more confident and didn't need to call his manager to confirm the repair process. The advice to unplug and then re-plug in the cable was all it took to restart it. Could he have fixed it with out the consult? I don't know. Started right up after rebooting it. Could he have fixed something more complicated ? Not sure. Just didn't instill confidence.
Overall Experience
Michael M
03/15/2023
Overall Experience
Patrick N
03/15/2023
Overall Experience
Southold, New York
03/08/2023
What a pleasant and professional gentlemen Joe was, all fixed!
Overall Experience
Mirta Caravana
02/22/2023
Super nice guy. Second time using company to repair an appliance
Overall Experience
How We Schedule
TIME
Our office will contact you the afternoon before your scheduled service date with your timeframe that you can expect the technician to arrive.
DAY OF YOUR APPOINTMENT
Even though we provide a timeframe for your appointment, we also allow you to track your technician’s progress allowing you to better plan out the rest of your day! We call ahead about 30 minutes prior to arrival.
YOUR APPLIANCE’S AGE
If your unit is under (1) year of age, you will need to reach out directly to the brand of your appliance. Their customer service will issue a dispatch number authorizing us to repair the product. We need this to be able to bill the appropriate party for services.
If your unit is over (1) year of age, and has an extended warranty, you must contact the extended warranty company first prior to setting up a service appointment with us. The phone number you need to call can be found on your extended warranty certificate. If you are unable to locate that, please contact the dealer in which you purchased the unit from, and they should be able to provide the appropriate information on your extended warranty.
Warranty
At Fleet Appliance, customer satisfaction is our top concern. We stand by our work and to prove it we offer the following warranty on our services:
30 Day Warranty on Service Call and Labor
90 Day Warranty on Parts
When you deal with Fleet Appliance, you’re putting your faith in the area’s very best appliance repair specialists. We’ve been in this business for years and have full confidence in our ability to take care of whatever is ailing your appliances. Our repair guarantee stands as a reminder that we will do the job the right way, every time.
LEGAL STUFF
Warranty applies only when you have paid us directly for a particular repair. Otherwise, your warranty is only the duration of the warranty you have with the manufacturer and/or extended warranty company. Our warranty does not cover food loss or loss of use. Single family home use only. Your product must be installed as per manufacturer guidelines and properly maintained to be eligible for our warranty.
