Near Hauppauge, NY 11788
Fleet
Job Details:
03/06/2020
DISHWASHER LG LDF7774ST
Customer complaint EA beeping issue is control board part maybe under warranty took picture of bill of sale and model and serial number estimate to repair is +tax labor only if part is not covered + tax need to order a part beige wire nut is neutral red wire nut is hot; ordrng 1 EBR79686304 (CONTROLER)
Near Lake Ronkonkoma, NY 11779
Fleet
Job Details:
03/06/2020
REFRIGERATOR SAMSUNG RF263BEAESR/AA
"Customers concern is ice and frost buildup on evaporator cover them fresh food section of unit I found two problems will need fresh food evaporator cover with fan And dream kit I will order parts needed for repair now,CUSTOMER HAS TO DEFROST UNIT FOR AT LEAST 24 hours before repair I did explain this to customer.; ordrng 1 DA82-01415A (DRAIN KIT) and 1 DA97-1269C (F/F EVAPORATOR COVER WITH FAN )"
Near Mastic Beach, NY 11951
Fleet
Job Details:
03/06/2020
DRYER LG DLGX7601KE.ABSEEUS
Near Mastic Beach, NY 11951
Fleet Appliance
Job Details:
03/06/2020
DRYER LG DLGX7601KE.ABSEEUS
"Washer filled and drained with no leaks.
Near Mount Sinai, NY 11766
Fleet
Job Details:
03/06/2020
COOKTOP LG LCE3010SB/01
Customers concern is cooktop control pad nonresponsive technical support there is a service bulletin on this will need to change out the main board and touch control board it comes as a kit I will order it now; ordrng 1 AGM76231102 (MAIN BOARD AND CONTROL BOARD KIT)
Near Northport, NY 11768
Fleet Appliance
Job Details:
03/06/2020
REFRIGERATOR LG LMXC23746D/00
Customer concerns are the refrigerator is not cooling in the freezer. I found a defective main control board. In test mode voltage was correct and amperage was correct. The estimate to repair is $ plus tax. Customer gave deposit of $300.00; ordrng 1 EBR78643405 (MAIN CONTROL BOARD)
Near Patchogue, NY 11772
Fleet
Job Details:
03/06/2020
REFRIGERATOR LG LFX31925SST
Complaint: No cold. Diagnosis: Opened back of unit and tested compressor. Only . amps. Opened back wall of freezer and evaporator was frosting at top and not bottom. Unit needs sealed system replaced. Quote: $695.00 and customer declined. Customer paid service fee
Near Dix Hills, NY 11746
Fleet
Job Details:
03/06/2020
RANGE ELICA CHE36600SS
Spoke to Elica shipping control board replaced touch board light doesn’t shutoff; snapped 3 QuickPics
Near Wading River, NY 11792
Fleet
Job Details:
03/06/2020
REFRIGERATOR KITCHEN AID KSRG25FKSS04
"Complaint: Noisy Diagnosis: Opened up back of fridge by compressor area and noticed faulty condenser fan motor. Order parts and return to fix unit.; ordrng 1 W10124096 (fan,motor)"
Near Commack, NY 11725
Fleet
Job Details:
03/06/2020
DISHWASHER DCS DD24P5
Installed jointer for upper and lower drain hose cust paid balance check
Near Lloyd Harbor, NY 11743
Fleet
Job Details:
03/06/2020
BARBEQUE CAPITAL n/a
Installed both burners and tested unit. Unit is running to factory specs. Office collected balance.
Near Kings Park, NY 11754
Fleet
Job Details:
03/06/2020
DISHWASHER LG LDF8812ST
Complaint: Door has no tension. Diagnosis: Pulled unit out to find broken door links. Unit needs new door links. Customer paid service fee via check. Part number for repair is 4933DD3001B and we would need to order (2)
Near East Northport, NY 11731
Fleet
Job Details:
03/06/2020
WASHER LG WT7100CW
Installed washer plate and coupling ran in short cycle showed working tested good. Running to factory specs
Near Holbrook, NY 11741
Fleet
Job Details:
03/06/2020
RANGE FRIGIDAIRE LFGF3054TF
"Customer complaint of it is too hot, check sensor at board 1100 ohms, room temp ,,,oven 20 degree hotter adjusted temp from CONTROLER Showed customer working to factory specs"
Near Mount Sinai, NY 11766
Fleet
Job Details:
03/06/2020
REFRIGERATOR LG LMXS30776S/05
Customers concern Wass left side fresh food door not closing properly endorse not aligned I adjusted door tested not working to factory specs
Near East Islip, NY 11730
Fleet Appliance
Job Details:
03/06/2020
REFRIGERATOR LG LFX25974ST
Refrigerator is not cooling down. Replaced compressor and filter drier and board. Refrigerator tested okay to factory specs
Near Huntington, NY 11743
Fleet
Job Details:
03/06/2020
WASHER LG WM2688HNMA
Plant leaking found issue to the drain line ordrng 1 5215ER2002G (HOSE)
Near Holtsville, NY 11742
Fleet Appliance
Job Details:
03/06/2020
REFRIGERATOR SUMMIT n/a
"Model tag is in rear of unit. Unit needs to be uninstalled to see tag. I found a defective sealed system. Unit needs evaporator, filter drier and compressor. Customer will contact Summit and call when he receives the parts. Labor is plus tax to repair. Customer paid "
Near Center Moriches, NY 11934
Fleet Appliance
Job Details:
03/06/2020
REFRIGERATOR LG LSXS26386D/01
Refrigerator is not making ice. Refrigerator has a frozen water line in door. Advised customer to defrost door by turning off refrigerator for 24 hours. Refrigerator tested okay to factory specs.
Near Bellport, NY 11713
Fleet
Job Details:
03/06/2020
REFRIGERATOR LG LFXC24796S/01
"Installed new filter head, tested now working to factory specs"
Near Centereach, NY 11720
Fleet
Job Details:
03/06/2020
RANGE LG LDG3036ST/00
Replaced wire harness showed customer working running to factory specifications tested good no other issue customer paid balance
Near Manorville, NY 11949
Fleet
Job Details:
03/06/2020
OVEN VIKING VGSC4876QSS
Complaint: Bake turns on and off and doesn’t keep tempature. Diagnosis: Tested unit and found bad spark module control board. Order parts and return to fix unit. ; ordrng 1 PA020027 (DSI MODULE)
Near Central Islip, NY 11722
Fleet
Job Details:
03/06/2020
REFRIGERATOR LG LMXS30796S/00
Installed new evaporator cover with fans tested now working to factory specs
Near Smithtown, NY 11787
Fleet Appliance
Job Details:
03/06/2020
REFRIGERATOR LG LFXC24726S/01
Refrigerator is not cooling down. Replaced compressor and filter drier. Refrigerator tested okay to factory specs. Customer approved repair for and the parts are covered by LG warranty. Customer paid with charge.
Near Water Mill, NY 11976
Fleet
Job Details:
03/06/2020
DRYER ELECTROLUX EIMGD60JIW3
Installed board. And tested unit. Door switch is still not getting power. Spoke to tech line and tested unit from board. Board is sending voltage. There is a short in the wire harness. I tried to find and splice but was not visible. We need to order harness and send board back. ; ordrng 1 137244100 (harness)
Near Coram, NY 11727
Fleet
Job Details:
03/06/2020
WASHER LG WM3700HWA /02
Customers concern is water cup to a cup full of water is left in the bottom of the tub after cycle tech-support explained how the waistline was about 6 feet from the floor he said the water is just going right back down to drain line into the tub that The waist line would need to be lowered or put an extension on the drain line with a big loop this is an installation problem and the plumbing problem for the customer I did explain that Customer I took pictures also took pictures of the floor which was damaged with a prior machine that was installed and leaked the serial number is different than the one given. 022TNQD08292
Near Huntington Station, NY 11746
Fleet
Job Details:
03/06/2020
WASHER GE WVSR1060G5WW
Customer complaint not agitation. Issue need gear case Estimate tax customer
Near Brookhaven, NY 11719
Fleet
Job Details:
03/06/2020
REFRIGERATOR SAMSUNG RF20HFENBSR
Complaint: Water underneath crisper drawers. Diagnosis: Opened up back of unit to find bad defrost heater. Unit needs new defrost heater. DA47-00424L is part
Near Calverton, NY 11933
Fleet
Job Details:
03/06/2020
REFRIGERATOR LIEBHERR 0926077-05
I called customer and tried to let them know that unit tech line we need to replace whole ice maker assembly. installing IM thermistor but whole IM needs to be replaced. ; ordrng 1 9902098 (I’M)
Near Centereach, NY 11720
Fleet
Job Details:
03/06/2020
RANGE LG LTG4715ST/00
Customers concern laws no gas going to igniter or top burners of range I found the problem to be the retainer clip for the plunger on the gas regulator had detached disassembled reinstalled adjusted tightened tested several times and leak tested now working to factory specs
Near Port Jefferson Station, NY 11776
Fleet
Job Details:
03/06/2020
WASHER LG WM2277HB
Installed sensor and tested unit. Unit is running to factory specs. Customer paid balance via check.
Near Centereach, NY 11720
Fleet
Job Details:
03/06/2020
DISHWASHER FRIGIDAIRE FGID2466QF6A
"Customers concern is dishes not getting clean, I tested the wash arms are working , I found some debris/ junk in the sump And inside of the dishwasher took pictures I tested top rack of dishwasher excellent spray Celine draining to factory specs washer clean in class and was full and clean explain to customer how to clean dishwasher with some white vinegar she says she will do so but this dishwasher is working to factory specs"
Near Huntington Station, NY 11746
Fleet
Job Details:
03/06/2020
WASHER LG WM2277HW
Installed both hot and cold valves and tested unit. No leaks and unit is running to factory specs. Customer paid balance via check.
Near Smithtown, NY 11787
Fleet Appliance
Job Details:
03/06/2020
REFRIGERATOR LG LFXC24726S/01
Refrigerator is not cooling down. Replaced compressor and filter drier. Refrigerator tested okay to factory specs. Customer approved repair parts are covered by LG warranty. Customer paid with charge.
Near Huntington, NY 11743
Fleet
Job Details:
03/06/2020
WASHER LG WM9500HKA
Replaced gasket showed customer working no leaks ran through two fast wash cycles running to factory specifications
Near Holbrook, NY 11741
Fleet
Job Details:
03/06/2020
RANGE FRIGIDAIRE FFEF3020LBE
"Complaint: Element will not adjust. Diagnosis: Tested switch to unit and infinite switch needs to be replaced. Order parts and return to fix unit. ; ordrng 1 316436001 (switch,infinite lrg)"
Near Huntington Station, NY 11746
Fleet
Job Details:
03/06/2020
WASHER ELECTROLUX EFLS517SIW
tested unit on a speed cycle and unit is washing and spinning to factory specs. Notified customer that it was probably an off balance load or too much soap.
Near Nesconset, NY 11767
Fleet
Job Details:
03/06/2020
REFRIGERATOR LG LMXS30796S/01
"Customers concern is no ice, technical support tests and found two problems with this unit, will need the dispenser door broken wire and the dispenser cover ass, I will order now.; ordrng 1 ACQ85430297 (DISPLAY COVER ASSEMBLY ) and 1 ADD74236522 (F/F DISPENSER DOOR )"
Near Bohemia, NY 11716
Fleet
Job Details:
03/06/2020
RANGE LG LRE3061ST/00
Installed control panel and tested unit. Unit is running to factory specs.
Near Commack, NY 11725
Fleet
Job Details:
03/06/2020
RANGE LG LRG4115ST/00
technical support on this he explained that this problem has a service bulletin on it number need to change the burner and ignitor,I will order parts needed for repair now ; ordrng 1 ABF73469901 (BURNER ) and 1 MEE61841401 (IGNITOR )"
Near Remsenburg-Speonk, NY 11960
Fleet
Job Details:
03/06/2020
RANGEHOOD PRESTIGE VENTILA PC30240
Installed both light sockets and tested unit. Unit is running to factory specs.
Near Mastic Beach, NY 11951
Fleet
Job Details:
03/06/2020
DRYER SAMSUNG DV42H5200EW/A3
Complaint: Dryer keeps popping breaker. Diagnosis: Opened up dryer and tested all components on inside of dryer. the control thermostat.
Near Amityville, NY 11701
Fleet
Job Details:
03/06/2020
WASHER LG WM8000HVA
Found boot was dirty customer will clean the boot an run a cycle
Near Mount Sinai, NY 11766
Fleet
Job Details:
03/06/2020
COOKTOP LG LCE3010SB/01
Removed cooktop out of counter board and control panel were installed was separate units to change out the board and the touch board also
Near Kings Park, NY 11754
Fleet
Job Details:
03/06/2020
DISHWASHER LG LDS5040ST
Replaced control board also repaired burned wire unit working tested good running to factory specifications customer paid balance
Near Huntington Station, NY 11746
Fleet
Job Details:
03/06/2020
REFRIGERATOR LG LFX23961ST
"Customer complaint no power to refrigerator issue is waterline above control panel in back of refrigerator is leaking causing water to leak into control board and shorted it out customer needs new control board and plumber to fix water line part # ebr41956102 parts and labor"
Near East Northport, NY 11731
Fleet
Job Details:
03/06/2020
RANGE BERTAZZONI MAS365GASXE/01
Complaint: Bake and Broil not staying lit. Diagnosis: Tested bake and broil and neither are staying lit due to defective thermal couples. Thermal couples need to be replaced. knob. ; ordrng 1 508041 (BAKE THERMAL COUPLE) and 1 508042 (BROIL THERMAL COUPLE)
Near Great River, NY 11739
Fleet
Job Details:
03/06/2020
OVEN THERMADOR SCD302TS
"Complaint: No bottom oven and no display. Diagnosis: Opened unit up and found 2 bad relays on bottom oven board and also display board has burn marks on it. Both need to be replaced new. order boards and return to fix unit. Left breaker off and told customer not to turn back on as safety hazard.
Near Huntington, NY 11743
Fleet
Job Details:
03/06/2020
WASHER LG WM2688HNMA
Replaced drain hose showed customer working tested good running to factory specifications no other issue cust paid balance
Near Remsenburg-Speonk, NY 11972
Fleet
Job Details:
03/06/2020
DISHWASHER LG LDF5545ST.ASTEEUS
Customers concern is dishwasher shown an AED error code which means leak detected I found water in the reservoir pan just had tripped the float switch there is a bulletin on this cannot open the door while in use and do not use too much detergent I explained this to customer ran machine recycle selling washing draining no leaks detected dishwasher is now working to factory specs
Near Westhampton Beach, NY 11978
Fleet
Job Details:
03/06/2020
WASHER LG WT7200CV
"Installed new noise pads over existing, tested now working to factory specs"
Near Mount Sinai, NY 11766
Fleet
Job Details:
03/06/2020
COOKTOP LG LCE3010SB/01
cooktop base to cook top. Reschedule with (2) men
Near Saint James, NY 11780
Fleet Appliance
Job Details:
03/06/2020
REFRIGERATOR LG LFXS24623S/00
Refrigerator is not cooling down. Replaced compressor and filter drier. Refrigerator tested okay to factory specs.
Near Huntington, NY 11743
Fleet
Job Details:
03/06/2020
WASHER LG WM3370HWA.ABWEPUS
"Customers concern is washing machine leaving Little holes in clothing after wash cycle, LG technical support test inside the basket/ Drum of washer to try and find snags or Burrs I was very thorough with this test no bars or snags found inside Lisa said this could not be from this machine Mark said the same only it is possible when washer goes into very high spin with light clothing that it’s going through the holes in the basket and snagging on the back of the holes explained all of this to customer and as per tech support use a lower spin cycle washer is working to factory specs also for notes the basket had already been changed for the same problem prior to this as per customer"
Near Wheatley Heights, NY 11798
Fleet
Job Details:
03/06/2020
DRYER SAMSUNG DV448AGW/XAA
Customer canceled
Near Commack, NY 11725
Fleet
Job Details:
03/06/2020
REFRIGERATOR LG LMXS30746S.ASTCNA0
Customer wanted to see Beside existing door before I installed refused installation repair said it is a totally different color tests found the problem to be the compressor has V to compressor in test compressor only pulling 0 Amps
Near Blue Point, NY 11772
Fleet
Job Details:
03/06/2020
MICROWAVE BLOMBERG BOTR30200CS
Customer complaint no power to unit found fuse had blown had checked unit thoroughly switches checked out good replaced fuse ran unit many times for over 30 minutes no issues with unit at all
Near Coram, NY 11727
Fleet
Job Details:
03/06/2020
WASHER LG WM2277HW/01
Complaint tub will not spin found issue to be drum bearings needs new bearings
Near Yaphank, NY 11980
Fleet
Job Details:
03/06/2020
RANGE LG LSG4513ST/00
Customers concern Was front right large burner Went on extremely low simmer if anything passes it it will go out this is absolutely normal for this range it does not have a standing pilot light but an electronica nighter explain to customer shouldn’t use as low as they are using it and expect it to stay on they understand this range is working to factory specs
Near Nesconset, NY 11767
Fleet
Job Details:
03/06/2020
REFRIGERATOR LG LRFCS2503S/00
Installed new Sri f/f door and name plates now to factory specs
Near Commack, NY 11725
Fleet
Job Details:
03/06/2020
RANGE ELECTROLUX EW30GF65GSH
"Replaced burner showed customer working tested good,,running to factory specs no other issues"
Near Patchogue, NY 11772
Fleet Appliance
Job Details:
03/06/2020
REFRIGERATOR LG LFXS30766S/02
Refrigerator is not cooling down. Replaced compressor and filter drier. Refrigerator tested okay to factory specs.
Near Lake Ronkonkoma, NY 11779
Fleet
Job Details:
03/06/2020
MICROWAVE LG LMV2031ST
Replaced magnetron fan and fan motor unit running to factory specifications showed customer tested good
Near Huntington, NY 11743
Fleet
Job Details:
03/06/2020
WASHER LG WM2688HNMA
Customer complaint leaking. Found the issue to be drain line connection loosened causing league read tighten connections no other issues found ran unit for over an hour no problems running to factory specifications
Near Smithtown, NY 11787
Fleet Appliance
Job Details:
03/06/2020
REFRIGERATOR LG LFXC24726S/02
Refrigerator is not cooling down. Replaced compressor and filter drier. Refrigerator tested okay to factory specs.
Near Setauket- East Setauket, NY 11733
Fleet
Job Details:
03/06/2020
RANGE GE MONOGRAM ZGU366NPSS
Model and serial number tag seems to have been removed from underneath this cooktop customers concern is Five of the six burners continue to click went on simmer and the middle front burner the igniter is clicking but not igniting
Near Coram, NY 11727
Fleet
Job Details:
03/06/2020
WASHER LG WM3270CW
"Customers concerns Were Washer running for extended periods of time intermittently in normal cycle also close intermittently coming out after cycle very wet everything was to factory specs except for immense amount of soap suds in basket of washing machines he explained to me that this would extend a cycle and alsoBe the The clothing coming out too wet customer uses pods but usually two pods at a time I explain to customer she needs to Tub clean cycle also do you some white vinegar and never to use more than one pod for detergent , I took pics of the detergent suds left in tub washer is working to factory specs"
Near Great River, NY 11739
Fleet
Job Details:
03/06/2020
REFRIGERATOR SUB ZERO 561
Installed valve and water heater. Tested unit and unit is running to factory specs. Customer paid balance with via deposit. thermadore ticket.
Near Middle Island, NY 11953
Fleet
Job Details:
03/06/2020
WASHER LG WM2277HW
Complaint: customer wants boot replaced because of mold. Diagnosis: picked up boot Installed new boot and tested unit. Unit running to factory specs. Customer paid balance via
Near East Northport, NY 11731
Fleet
Job Details:
03/06/2020
WASHER LG WM2277HW/01
Complaint: Soap not dispensing. Diagnosis: Opened up soap dispenser and put unit into test mode. Solenoid that controls soap is stuck closed. Valve needs to be replaced. Replaced valve from stock and tested unit. Unit is running to factory specs. Customer paid balance via check.; used 1 5220FR2075L (COLD VALVE) from stock
Near Wading River, NY 11792
Fleet
Job Details:
03/06/2020
REFRIGERATOR KITCHEN AID KSRG25FKSS04
Installed condenser fan motor and tested unit. Unit is running to factory specs. Customer paid balance in full on previous visit.
Near West Babylon, NY 11704
Fleet
Job Details:
03/06/2020
RANGE LG LSG4513ST/00
Replaced burners showed customer working tested good running to factory specifications no other issues
Near Huntington, NY 11743
Fleet
Job Details:
03/02/2020
WASHER LG WM9500HKA
"Customer complaint leaking unit ,,, found issued to be too much soap causing soap suds customer needs to clean running to factory specs"
Near Lindenhurst, NY 11757
Fleet Appliance
Job Details:
03/02/2020
REFRIGERATOR LG LPXS30866D/00
Refrigerator is not cold in food section. Replaced compressor and filter drier and evaporator. Refrigerator tested okay to factory specs.
Near Amityville, NY 11701
Fleet
Job Details:
03/02/2020
RANGE LG LRG4115ST/00
Customer complaint door doesn’t stay closed Found issue with springs adjusted door spring Showed Customer working ran unit for 20 minutes no issues with door spring running to factory specifications door is now
Near Islip, NY 11751
Fleet Appliance
Job Details:
03/02/2020
REFRIGERATOR LG LSXS26326S/02
Refrigerator is not cold in food section replaced compressor and filter drier refrigerator tested okay to factory specs.
Near Wading River, NY 11792
Fleet
Job Details:
03/02/2020
WASHER LG WM3770HVA.ASSEVUS
"Customers concern is washer leaking from dispenser draw, test and found the problem to be the dispenser drawer is the fact if it’s leaking from dispenser drawer, I will order new now; ordrng 1 4925ER1015B (DISPENSER DRAWER HOUSING)"
Near Patchogue, NY 11772
Fleet
Job Details:
03/02/2020
DRYER WHIRLPOOL WED9600TA1
Complaint: F01 error code. Diagnostic: Tested unit and got error code. Relays are not closing on board and starting dryer. Board needs to be replaced. ordrng 1 WPW10174746 (cntrl-elec)
Near Commack, NY 11725
Fleet
Job Details:
03/02/2020
RANGE LG LRG4115ST/00
Installed new main board and tested now working to factory specs
Near Remsenburg-Speonk, NY 11960
Fleet
Job Details:
03/02/2020
RANGEHOOD PRESTIGE VENTILA PC30240
Complaint: Lights not working. Tested 120v to both light sockets and go 0. Light sockets need to be replaced. Order parts and return to fix unit. ; ordrng 2 SAT-901107 (LIGHT SOCKETS)s
Near Holbrook, NY 11741
Fleet
Job Details:
03/02/2020
WASHER ELECTROLUX EIFLW55HIW0
Customers concern is were washer leaking at the bottom also vibrating and banging in spin cycle I tested with a load without a load could not duplicate problem not leaking not banging not vibrating Washing machine work in the factory specs
Near East Moriches, NY 11940
Fleet
Job Details:
03/02/2020
REFRIGERATOR AMANA ARB2517CSR
Complaint: Ice maker will not stop producing ice. Diagnosis: Ice maker arm was out of socket. Uninstalled ice maker and fixed arm. Unit is running to factory specs.
Near Port Jefferson Station, NY 11776
Fleet
Job Details:
03/02/2020
RANGE LG LSE461ST/001
Replace fan motor and terminal block showed customer units running to factory specifications no other issues found
Near East Moriches, NY 11940
Fleet
Job Details:
03/02/2020
RANGE VIKING n/a
Complaint: Constant ticking. Diagnosis: Cleaned burners with wire brush and tested all components of unit. Unit is running to factory specs.
Near Centerport, NY 11721
Fleet
Job Details:
03/02/2020
WASHER KENMORE 41742142100
Replaced pump and tub hose ran unit no more leaking running to factory specifications
Near Setauket- East Setauket, NY 11733
Fleet
Job Details:
03/02/2020
WASHER LG WT5170HV
Customer complaint screeching noise when tub is in moves found issue with tub and bearings
Near Sayville, NY 11782
Fleet
Job Details:
03/02/2020
DRYER WHIRLPOOL GGW9250PW2
Complaint: Clothes not drying. Diagnosis: Tested all components to dryer and they are running to factory specs. Customer has a ventilation issue. Gave him dryer vent wizard card and told him it was a venting issue.
Near Oakdale, NY 11769
Fleet
Job Details:
03/02/2020
REFRIGERATOR LG LSC25770SW
Complaint: No cold. Diagnosis: Opened up back of unit and tested compressor. Only pulling amps when it should be This is a sealed system.
Near Sayville, NY 11782
Fleet
Job Details:
03/02/2020
RANGE VIKING VGIC3676BFG
Complaint: Constant ticking when lighting top. Diagnosis: Unit needs new switches. Order parts and return to fix unit. ; ordrng 6 PA020058 (SWITCHES )s
Near Sayville, NY 11782
Fleet
Job Details:
03/02/2020
REFRIGERATOR VIKING VCSB423FG
Complaint: Noisy and No ice. Diagnosis: unit needs new damper fan motor and ice maker. Unit needs to be defrosted before installing new parts. Order parts and return to fix unit. ; ordrng 1 12075003 (DAMPER FAN) and 1 G50911858 (ICE MAKER)
Near Commack, NY 11725
Fleet
Job Details:
03/02/2020
REFRIGERATOR LG LMXS30746S.ASTCNA0
"Installed new micro switches tested still same problem,I spoke with technical support TOD done some tests and found the problem to be a broken wire in the left side f/f door the dispenser door,I will order new now.; ordrng 1 ADD74236501 (DISPENSER DOOR )"
Near Oakdale, NY 11769
Fleet
Job Details:
03/02/2020
WASHER LG WM2250CW
Complaint: LE error code. Diagnosis: Tried to spin drum by hand and it was grinding. This is a tub job. Customer is going to try and see if LG will cover parts
Near Kings Park, NY 11754
Fleet
Job Details:
03/02/2020
WASHER LG WM3170CW
Installed new rotor stater tested now working the factory specs
Near Patchogue, NY 11772
Fleet Appliance
Job Details:
03/02/2020
REFRIGERATOR LG LMXC23746S/00
Refrigerator is not cold in food section. Replaced compressor and filter drier and evaporator. Refrigerator tested okay to factory specs.
Near Bohemia, NY 11716
Fleet
Job Details:
03/02/2020
REFRIGERATOR LG LFD25860TT
Complaint: No ice. Diagnosis: Icemaker is not responsive. Ice maker needs to be replaced. Order parts and return to fix unit. ; ordrng 1 AEQ57518201 (ICE MAKER)
Near Mastic, NY 11950
Fleet
Job Details:
03/02/2020
MICROWAVE GE jvm7195sf1ss
Dropped off microwave with customer
Near Manorville, NY 11949
Fleet
Job Details:
03/02/2020
DISHWASHER FISHER & PAYKEL DD24DCHTX7
"Customers concern was water still in bottom of top drawer when cycle finish I found the problem to be the drain line was clogged,I flushed with white vinegar several times, tested several times now draining to factory specs"
Near Bellport, NY 11713
Fleet
Job Details:
03/02/2020
DRYER LG DLG2526W
Customer has a bad roller. Replaced front left roller. Customer approved job. Job complete.
Near Amityville, NY 11701
Fleet
Job Details:
03/02/2020
RANGE LG LRG4115ST/00
Customer complaint door doesn’t stay closed Found issue with springs adjusted door spring Showed Customer working ran unit for 20 minutes no issues with door spring running to factory specifications door is now tite
Near East Islip, NY 11730
Fleet Appliance
Job Details:
03/02/2020
REFRIGERATOR LG LFX25974ST
"Refrigerator is not cold in food section and the freezer section. In test mode compressor running low amps, indicating a faulty compressor.