"Customer concerns are they had a lightning storm and the power went and the oven or clock on range doesn't work. Reset breaker, unit is working to factory specs. Clock now works, oven heats. No issue found with unit."

"Installed new main pcb. Tested unit still did the same thing. tested power at new board and old board got 120 voltage old board still good unit needs a control panel. Ordering part return to fix unit, bring new main pcb back with for repair for the control panel. ordrng 1 DD82-01336A (Control panel)"

"Complaint: making a buzzing noise when u turn on the burners. Diagnosis making a buzzing noise when turning on burners and lock light stays on the whole time. the wiring harness is bad, needs to be replaced. harness #wb18x25575"

Complaint: Unit will not turn on unless they hit the breaker. Diagnosis tested voltage at junction box 120.08 tested voltage with plug unplugged from main board get 108.8 tested voltage with it plugged into main board and get .032. Unit needs a new main pcb. Ordering part return to fix unit.; ordrng 1 DD82-01337A (Main pcb)

Complaint: no water coming in unit not cleaning. Diagnosis ran thru diag mode code it was throwing is a bad float switch. Part # for float switch is wpw10195039.