We serviced a
FRIGIDAIRE REFRIGERATOR
Model DGHF2360PF1
Near Ronkonkoma, NY 11779
Ryan D
Job Details: 02/10/2022
Uninstalled freezer drawer and steamed out drain line. Unit is draining to factory specs. Adjusted screws on rails and reassembles freezer drawer. Installed gasket and tested seal of freezer and seal tested okay. Unit is running to factory specs.
We serviced a
LG DISHWASHER
Model LDF7774ST
Near Bellport, NY 11713
Ryan D
Job Details: 02/10/2022
Complaint: AE Error Code. Diagnosis: Opened unit and put into diagnostic mode. AE is a leak detection in bottom of unit. Cleaned out water and tested all components. I noticed a ton of soap build up and found no existing leaks. Customer is over sudsing and unit is running to factory specs.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGRU19F6QFD
Near Manorville, NY 11949
John C
Job Details: 02/10/2022
"Customer concern are refrigerator stopped cooling.Found no frost pattern on evaporator.found leak in sealed system causing issueInstalled evaporator,heat exchange,and filter dryer
We serviced a
GE WASHER
Model GTW720BSN1WS
Near Manorville, NY 11949
Tyler S
Job Details: 02/10/2022
Customer concerns unit will not spin out clothes. Found suspension rod bent and unit is shaking bad. Need to order suspension rods (4) and memes sensor bad WH03X30257; ordrng 4 WH03X31497 (Suspension rods.)s and 1 WH03X30257 (Speed sensor)
We serviced a
LG DISHWASHER
Model Ldf5678bd
Near Manorville, NY 11949
Tyler S
Job Details: 02/10/2022
Replaced main board still no power. Dishwasher needs panel
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGSC2335TF5
Near Manorville, NY 11949
Tyler S
Job Details: 02/10/2022
Customer concern was unit was freezing in the fresh food bin and that the icemaker is not working. Found nothing wrong with the fresh food side customer says that these models have issues. But I found nothing wrong.
We serviced a
WHIRLPOOL MICROWAVE OVEN
Model WML75011HZ/0
Near Remsenburg-Speonk, NY 11960
Tyler S
Job Details: 02/10/2022
Customer concerns door will not close. Found interlock to have stripped gear. ordrng 1 W11213912 (Interlock)
We serviced a
ELECTROLUX WASHER
Model EIFLS60LT1
Near Northport, NY 11768
Pedrito E
Job Details: 02/10/2022
"Customer concerns are washer will fill with water unless the water is shut off. Found that the valves aren't closing correctly causing issue. Replaced valve assembly. Ran on a rinse and spin, valve stopped filling. No further issue with unit.
We serviced a
LG LAUNDRY CENTER
Model WM3488HW
Near Northport, NY 11768
Pedrito E
Job Details: 02/10/2022
"Customer concerns are unit has a noise only when has a load in and when it's going into a high spin. Ran in diagnostic mode, no issue. Ran with towels and was able to recreate sound but unable to locate the cause. Checked rotor stator, and bearing, No issue. Check for obstruction between tubs, no obstruction found.
We serviced a
GE REFRIGERATOR
Model CWE23SP4MDW2
Near Northport, NY 11768
Pedrito E
Job Details: 02/10/2022
"Customer concerns are refrigerator lights flicker on and off non stop, or just not go on at all. Found faulty led assembly causing issue. Replaced led assembly. No further issue with units lighting."
We serviced a
FISHER & PAYKEL DISHWASHER
Model DD24DV2T9N
Near Centerport, NY 11721
Pedrito E
Job Details: 02/10/2022
"Customer concerns are dishwasher isn't draining. Found that Customer had new garbage disposal installed, and the punch out for the dishwasher wasn't made. . Part# 524922P rotor, unit will need 2."
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2418US2A
Near Middle Island, NY 11953
John C
Job Details: 02/10/2022
"Customer concern diswasher stop and doesnt completed the cycle and leaking drain pump, replaced drain pump cleaned drain lines tested operation ok ,no leaks this time part #a00126401"
We serviced a
FISHER & PAYKEL DRYER
Model DE27CW1
Near Middle Island, NY 11953
John C
Job Details: 02/10/2022
dryer is not running, troubleshooting .I found broken belt
We serviced a
LG REFRIGERATOR
Model LMXC23746S/00
Near Halesite, NY 11743
Pedrito E
Job Details: 02/10/2022
"Customer concerns are refrigerator stopped dispensing water and ice. Found that unit has error code er ff, bad freezer fan. Pressed test button, freezer fan didn't run. Found faulty freezer fan causing issue. ordrng 1 EAU61524007 (Fan motor)"
We serviced a
FISHER & PAYKEL REFRIGERATOR
Model RF172GDUX1
Near Halesite, NY 11743
Pedrito E
Job Details: 02/10/2022
Customer concerns are door isn't aligned. Found that foot doesn't adjust. Replaced foot assembly. No further issue with unit.
We serviced a
AVANTI RANGE
Model ERU200P3S
Near Huntington, NY 11743
Pedrito E
Job Details: 02/10/2022
Customer concerns are FR burner doesn't heat. Found that sensor isn't letting voltage through to burner. Found faulty sensor causing issue. ordrng 1 E24F03-076000Z (Temp-sensor short)
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHV
Near East Moriches, NY 11940
Tyler S
Job Details: 02/10/2022
We serviced a
GE MICROWAVE OVEN
Model PVM9215K3SS
Near Center Moriches, NY 11934
Tyler S
Job Details: 02/10/2022
Customer concerns unit is not heating food found mag tube to have short to ground. order mag tube WB07X11128; ordrng 1 WB27X11079 (Mag)
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Moriches, NY 11955
Tyler S
Job Details: 02/10/2022
Customer concerns unit is making noise noises different from the first time. Found splutch gear to be cracked allowing gear to skip. . Need to order W10721967; ordrng 1 W10721967 (Splutch kit CAM)
We serviced a
VIKING REFRIGERATOR
Model VCSB423SS
Near Brookhaven, NY 11719
Ryan D
Job Details: 02/10/2022
Took apart freezer and completely cleaned out drain line of debris and poured water solution down. Unit is draining to factory specs.; ordrng 1 G50911851 (Ice Maker)
We serviced a
FISHER & PAYKEL DISHWASHER
Model DD6031
Near Manorville, NY 11949
Ryan D
Job Details: 02/10/2022
Complaint: Water Leftover in drawers after cycles. Diagnosis: Tested components of unit and found drain line positioned East and west and also rusted out PTrap that is also backed up. customer needs to have plumber replace PTrap and snake out drain line out of kitchen.
We serviced a
LG DRYER
Model DLG5966G
Near Shirley, NY 11967
Ryan D
Job Details: 02/10/2022
Complaint: No Heat. Diagnosis: Put unit into diagnostic mode and found all components of dryer tested okay. Unit has accordion vent going up to attic out through roof. At least 30 to 35 feet. Vent is clogged and not up to code.
We serviced a
MAYTAG WASHER
Model MHWE300VW12
Near Holbrook, NY 11741
Ryan D
Job Details: 02/10/2022
Complaint: No Drain. Diagnosis : Opened unit and found defective door lock. Part number is WP8183270 Door Lock.
We serviced a
SAMSUNG DRYER
Model DV433ETGJWR/A1
Near Great River, NY 11739
Ryan D
Job Details: 02/10/2022
Complaint: No Heat. Diagnosis: Opened unit and found defective heater. Installed heater from stock and tested unit. Unit is running to factory specs. used 1 Wp3387747 (Heater) from stock
We serviced a
GE WASHER
Model GTW330ASK2WW
Near Oakdale, NY 11769
Ryan D
Job Details: 02/10/2022
Complaint: Cloths still soaked after spin. Diagnosis: Put unit into diagnostic mode and tested all components to machine. Drain pump is getting 120v and pump is draining properly. Customer has a plumbing issue. Customer will contact plumber.
We serviced a
GE REFRIGERATOR
Model PFE28PSKSS
Near Bayport, NY 11705
John C
Job Details: 02/09/2022
"Customer concern refrigerator still 60 degrees at the refrigerator section ,found faulty evaporator fan motor part #wr60x26866
We serviced a
LG WASHER
Model WM3670HWA
Near Setauket- East Setauket, NY 11733
John C
Job Details: 02/09/2022
"Customer concern Lg ,Washer shaking at the spin cycle , found bad ,friction damper asembly (3) need to replace part #Acv72909503 ordrng 3 Acv72909503 (Friction damper assembly)s"
We serviced a
WHIRLPOOL WASHER
Model WFW9200SQ00
Near East Patchogue, NY 11971
Tyler S
Job Details: 02/09/2022
Customer concern washer was making noise. Found drum bent and tub damaged.
We serviced a
GE RANGE
Model PS950SF1SS
Near Holtsville, NY 11742
Tyler S
Job Details: 02/09/2022
Customer concern burners up top are not working. Found RPSM board bad. need to order WB27T11299
We serviced a
SUB ZERO REFRIGERATOR
Model 650/F
Near Bayport, NY 11705
Ryan D
Job Details: 02/09/2022
Complaint: Freezer Not Shutting. Diagnosis: Opened unit and found upper shelf of freeze caught under main drawer rails and condenser really dirty with dust. Uninstalled freezer drawers and adjusted rails and drawer slides. Cleaned condenser and tested unit. Unit is running to factory specs.
We serviced a
LG DRYER
Model DLEX3370W
Near Commack, NY 11725
Ryan D
Job Details: 02/09/2022
Complaint: No Heat. Diagnosis : Opened unit and found defective hi limit thermostat. Installed hi limit thermostat and tested unit. Unit is running to factory specs. ; used 1 6931EL3003D (Hi Limit Thermostat) from stock
We serviced a
KITCHEN AID DISHWASHER
Model KDTE234GWH0
Near Babylon, NY 11702
Pedrito E
Job Details: 02/09/2022
Customer concerns are dishwasher isn't moving water. Found faulty wash motor. Replaced pump and motor assembly. No further issues with unit.
We serviced a
SAMSUNG RANGE
Model NX58K3310SS
Near Port Jefferson Station, NY 11776
John C
Job Details: 02/09/2022
"Customer concern oven cycles off /on ,smell gas ,checked burners doesnt small gas they are working perfectly , bake doesnt keep temperature ,replaced termistor -sensor tested operation bake and broil cycles ,reach 350 degrees perfectly now ok"
We serviced a
WHIRLPOOL RANGE
Model WFG775HOHZ0
Near Port Jefferson Station, NY 11776
John C
Job Details: 02/09/2022
"Customer concern oven on broil dont reach 500 degrees troubleshooting.I found faulty sensor temperature need to replace part#wpw10181986 ; ordrng 1 Wpw10181986 (Sensor,oven)"
We serviced a
GE REFRIGERATOR
Model LFX25971
Near Holbrook, NY 11741
Tyler S
Job Details: 02/09/2022
Replaced water inlet valve and replaced union tested unit and unit is working within factory specs
We serviced a
LG DISHWASHER
Model LDT7808ST
Near Holbrook, NY 11741
Tyler S
Job Details: 02/09/2022
Replaced drain pump tested unit unit is working within factory specs no leaks were found.
We serviced a
GE RANGE
Model ZGU30RSL2SS
Near Sayville, NY 11782
Pedrito E
Job Details: 02/09/2022
Customer concerns are middle burner keeps sparking even when set to off. Replaced burner switch assembly. No further issues with unit.
We serviced a
GE WASHER
Model GFW430SSM1WW
Near Commack, NY 11725
Ryan D
Job Details: 02/09/2022
Complaint: Ripped Gasket. Diagnosis: Opened unit and found defective boot. Order parts and return to fix unit.
We serviced a
GE DISHWASHER
Model GDT605PSMSS
Near Calverton, NY 11933
John C
Job Details: 02/09/2022
"Customer concern dishwasher doesnt complete the cycles ,and doesnt drain water ;I found faulty drain pump replaced part #wd19x24829 .Tested operation ok"
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Smithtown, NY 11787
Pedrito E
Job Details: 02/09/2022
"Customer concerns are washer shifted when spinning. Issue was with large item. Ran in diagnostic mode no issue found. Ran on drain and spin with 4 wet towels, no issue. Advised customer not to over load unit."
We serviced a
WHIRLPOOL DRYER
Model WED9200SQ1
Near Smithtown, NY 11787
Pedrito E
Job Details: 02/09/2022
"Customer concerns are dryer has a squeaking noise and bottom panel wasn't put on correctly. Found faulty idler wheel and thermostat. Replaced idler wheel, and thermostat. No further issues found with unit.
We serviced a
ELECTROLUX DRYER
Model EIED200QSW00
Near Setauket- East Setauket, NY 11733
Pedrito E
Job Details: 02/09/2022
Customer concerns are dryer stopped heating. Found that heating element has an open load causing issue. Replaced heater. Unit is now heating to factory specs. No further issues found.
We serviced a
BOSCH DRYER
Model WTG86400UC/08
Near Coram, NY 11727
Pedrito E
Job Details: 02/09/2022
door isn't closing. Found that the door latch fell into unit. Replaced door latch and cover. No further issue with unit
We serviced a
FRIGIDAIRE RANGE
Model FFEF3054TSH
Near West Babylon, NY 11704
Pedrito E
Job Details: 02/09/2022
Found that unit is giving error code f90. Tested door lock motor windings, found motor is open. Found fualty door lock motor cauing issue.; ordrng 1 5304528973 (Motor switch)"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGHB2866PF6
Near Greenlawn, NY 11740
Ryan D
Job Details: 02/09/2022
Installed air handler kit and fan and gasket kit and tested unit. Unit is running to factory specs
We serviced a
KITCHEN AID DISHWASHER
Model KUDS35FXSS4
Near Huntington, NY 11743
Ryan D
Job Details: 02/09/2022
Complaint: No Power. Diagnosis: Opened unit and found defective main board. Part number is WPW10380685.
We serviced a
WHIRLPOOL DRYER
Model WED8500B4
Near Lloyd Harbor, NY 11743
Ryan D
Job Details: 02/09/2022
Installed dryer maintenance kit and tested unit. Unit is running to factory specs. ; used 1 4392067 (Maintenance Kit) from stock
We serviced a
GE REFRIGERATOR
Model ZISP480DXASS
Near Huntington Station, NY 11746
Ryan D
Job Details: 02/09/2022
Complaint: No Cold. Diagnosis: Opened unit and found defective inverter. Order parts and return to fix unit. ordrng 1 WR49X10283 (Inverter)
We serviced a
DACOR OVEN
Model ECS230SBK
Near Melville, NY 11747
Ryan D
Job Details: 02/09/2022
Installed hinges and tested unit unit is running to factory specs.
We serviced a
LG REFRIGERATOR
Model LMX21981ST/04
Near Melville, NY 11747
Ryan D
Job Details: 02/09/2022
Complaint: No Ice. Diagnosis: Opened unit and found defective fill tube heater. Fill tube heater is located inside door. Door needs to be replaced.
We serviced a
WHIRLPOOL WASHER
Model WTW4800XQ4
Near Sayville, NY 11782
Tyler S
Job Details: 02/09/2022
Checked unit out one suspension rod is bent need to order W10780048. ; ordrng 1 W10780048 (Suspension rods)
We serviced a
GE REFRIGERATOR
Model CYE22USHCSS
Near Sayville, NY 11782
Tyler S
Job Details: 02/09/2022
Had to steam the freezer out replaced evap fan and temp sensor. Heater was working. Testes unit unit is working within factory specs.
We serviced a
GE LAUNDRY CENTER
Model GUD27ESPM1DG
Near Sayville, NY 11782
Tyler S
Job Details: 02/09/2022
Replaced inner tub went to test unit and door lock was not functioning correctly call tech line they confirmed that door lock was malfunctioning door lock was also hot to the touch. need to order WH44X10288; ordrng 1 WH44X10288 (Door lock)
We serviced a
MAYTAG DRYER
Model MDE8400AYW
Near Selden, NY 11784
John C
Job Details: 02/08/2022
We serviced a
LG WASHER
Model WM9500HKA
Near Eastport, NY 11941
Ryan D
Job Details: 02/08/2022
Complaint: Leaking. Diagnosis: Opened unit and found defective boot. Order part and return to fix unit. ; ordrng 1 MDS64974802 (Boot)
We serviced a
WHIRLPOOL WASHER
Model WTW4800X24
Near Sayville, NY 11782
Tyler S
Job Details: 02/08/2022
Customer concern was unit was shaking found one leg to be up too high causing unit to be unlevel. Leveled the one leg tested unit unit is working within factory specs
We serviced a
FRIGIDAIRE REFRIGERATOR
Model DGHF2360PF8A
Near Medford, NY 11763
Tyler S
Job Details: 02/08/2022
Customer concerns unit is not making ice found ice room to have a gap possible reason why it freezes over. Customer will deice and silicone ice room
We serviced a
FRIGIDAIRE RANGE
Model FPGH3077RFA
Near Medford, NY 11763
Tyler S
Job Details: 02/08/2022
"Found regulator shut off closed, opened and tested unit, unit is working within factory specs."
We serviced a
GE WASHER
Model GTW680BSJ0WS
Near Mastic, NY 11950
Tyler S
Job Details: 02/08/2022
Replaced transmission and tested unit. Unit is working within factory specs.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Mastic Beach, NY 11951
Tyler S
Job Details: 02/08/2022
Replaced transmission tested unit unit is working within factory specs.
We serviced a
LG DISHWASHER
Model LDP6809BD
Near Brookhaven, NY 11719
Tyler S
Job Details: 02/08/2022
Customer complains dishwasher is not working. Find wires eaten underneath for washpump and air break.
We serviced a
LG DISHWASHER
Model ldf8874st
Near Brookhaven, NY 11719
Tyler S
Job Details: 02/08/2022
Customer Concerns unit was not draining found drain pump bad ordrng 1 EAU62043403 (Drain pump)
We serviced a
BOSCH DISHWASHER
Model SHSM63W55N/10
Near Bellport, NY 11713
Tyler S
Job Details: 02/08/2022
Customer concerns unit will randomly stop working. Found main PCB to be the issue.
We serviced a
LG WASHER
Model WM3070HRA
Near Sag Harbor, NY 11963
Ryan D
Job Details: 02/08/2022
Complaint: Leaking. Diagnosis: Opened unit and found cracked drain line. Pump sounds like its also been affected by drain line. ; ordrng 1 5215ER2002G (Drain Hose) and 1 4681EA2001T (Drain Pump)
We serviced a
KITCHEN AID REFRIGERATOR
Model KSSS42QTW/02
Near East Hampton, NY 11937
Ryan D
Job Details: 02/08/2022
"Unit has power surge and had complete blow out. Installed water valve, display control, main board, relay board, and filter board and tested unit. Unit is running to factory specs.
We serviced a
SUB ZERO REFRIGERATOR
Model 611/S
Near East Hampton, NY 11937
Ryan D
Job Details: 02/08/2022
Installed ice maker and tested unit. Unit advanced and filled. Unit is running to factory specs.
We serviced a
KITCHEN AID DISHWASHER
Model KDTM704ESS0
Near East Hampton, NY 11937
Ryan D
Job Details: 02/08/2022
Complaint: Not Washing. Diagnosis: Opened unit and found defective circulation pump and motor assembly. Order part and return to fix unit. ; ordrng 1 W10861526 (Pump and Motor Assembly)
We serviced a
BERTAZZONI RANGE
Model PRO304INXS
Near Southampton, NY 11968
Ryan D
Job Details: 02/08/2022
"Complaint: Front Right Burner does not go below 4 setting.found defective front right burner, (2) Side Racks, and (2) Racks. ordrng 1 602071 (Right Burner Regulator) and 2 404501 (Side Racks)s and 2 404532 (Rack)s"
We serviced a
LG REFRIGERATOR
Model LSXS26326S/02
Near Hampton Bays, NY 11946
Ryan D
Job Details: 02/08/2022
Complaint: No Cold. Diagnosis: Opened unit and found defective sealed system. Order parts and return to fix unit. ; ordrng 1 TCA38151706 (Compressor) and 1 ADH73150210 (Filter Drier)
We serviced a
VIKING RANGE
Model VGSC5364QWHLP
Near Westhampton Beach, NY 11978
Ryan D
Job Details: 02/08/2022
"Installed front left burner base, DSI modules, and bake and broil electrodes and tested unit. Bake and front right burner are running to factory specs.
We serviced a
GE REFRIGERATOR
Model PGCS1RKZHSS
Near Islip, NY 11751
John C
Job Details: 02/08/2022
"Customer concern refr GE , dont cold ,troubleshooting GE.I found faulty compressor need to be replace part #Wr87x10123. Need filter drier part #740. Refrigerator dispenser. Interface part # wr55x11087; ordrng 1 Wr87x10123 (Inverter Compresor) and 1 740 (Filter drier) and 1 Wr55x11087 (Refrigerator dispenser interface)"
We serviced a
LG REFRIGERATOR
Model LFXC24726S.ASBCNA0
Near Ronkonkoma, NY 11779
John C
Job Details: 02/08/2022
"Customer concern refrigerator is not cold, I found faulty compressor need replace, part# TCA38151706 ,and filter drier part #adh73150210, replaced tested operation ok ; used 1 Tca38151706 (Compresor), and 1 Adh315020 (Filter drier)
We serviced a
GE RANGE
Model JB645RK6SS
Near Ronkonkoma, NY 11779
John C
Job Details: 02/08/2022
"Customer concern oven dont work take 45 minutes to reach rigth temp,tested broil and bakes cycles and they works fine , turn off by temperature , sensor temperature works ok"
We serviced a
GE DRYER
Model GTX42EASJ2WW
Near East Patchogue, NY 11772
Tyler S
Job Details: 02/08/2022
Customer concerns unit is making noise found front bearing assembly to be missing graphite bearings ; ordrng 1 WE03X25576 (Top bearing)
We serviced a
WHIRLPOOL REFRIGERATOR
Model GFE29HMEHES
Near West Islip, NY 11795
Ryan D
Job Details: 02/07/2022
Installed display and housing and tested unit. Unit is running to factory specs.
We serviced a
ELECTROLUX DISHWASHER
Model EDW7505HPS1B
Near Sayville, NY 11782
Tyler S
Job Details: 02/07/2022
Replaced main board tested unit. Unit is working in factory specs.
We serviced a
KITCHEN AID REFRIGERATOR
Model KFIS25XVMS9
Near Patchogue, NY 11772
Tyler S
Job Details: 02/07/2022
"Needed to program the new board, programmed and tested unit. Unit is cooling."
We serviced a
SAMSUNG REFRIGERATOR
Model RS 2530BSH
Near Lake Ronkonkoma, NY 11779
Tyler S
Job Details: 02/07/2022
Customer concern unit was making noise checked unit out thoroughly unit is not making any noise.
We serviced a
LG WASHER
Model FH4G2CDYV2 ABWEVUS
Near Lake Grove, NY 11755
Tyler S
Job Details: 02/07/2022
Customer concerns unit is not draining found drain pump to be bad search truck for correct drain pump do not have need to order 4681EA2001T; ordrng 1 4681EA2001T (Drain pump)
We serviced a
KITCHEN AID DISHWASHER
Model KDTE334GPS0
Near Centereach, NY 11720
Tyler S
Job Details: 02/07/2022
Replaced soap dispenser customer still complaining about door not closing all the way. Door is no longer hitting the frame of the unit. But it opens easily. Need to order new latch. #WPW10653840; ordrng 1 WPW10653840 (Door latch)
We serviced a
LG REFRIGERATOR
Model LFXS29766S/01
Near Selden, NY 11784
Tyler S
Job Details: 02/07/2022
Unclogged drain tube. Deiced unit and tested unit unit is working within factory specs.
We serviced a
SPEEDQUEEN DRYER
Model ADE4BRGS176TW01
Near Mount Sinai, NY 11766
Tyler S
Job Details: 02/07/2022
Customer concern is dryer is not drying clothes found vent system to be way too long and too many bends.
We serviced a
LG DRYER
Model DLGX5171V
Near Melville, NY 11747
Ryan D
Job Details: 02/07/2022
Complaint: Not Starting. Diagnosis: Opened unit and found belt fell off motor pulley and idler pulley. Reattached belt and tested unit. Unit is running to factory specs
We serviced a
WHIRLPOOL DRYER
Model WED8500B4
Near Lloyd Harbor, NY 11743
Ryan D
Job Details: 02/07/2022
Complaint: Noise. Diagnosis: Opened unit and found defective idler pulley. I informed customer of dryer repair kit and she wants kit changed. Kit part is 4392067. ; used 1 4392067 (Dryer Tumbler Kit) from stock
We serviced a
LIEBHERR REFRIGERATOR
Model 0986108-04
Near Huntington, NY 11743
Ryan D
Job Details: 02/07/2022
Complaint : Leaking. Diagnosis: Opened unit and found clogged drain line. Gasket also needs to be replaced. Unit needs to be pulled and drain needs to be cleared out. ; ordrng 1 Door Gasket
We serviced a
FISHER & PAYKEL WASHER
Model GWL10US
Near Centerport, NY 11721
Ryan D
Job Details: 02/07/2022
Completely cleaned out tub and pump area. Installed new drain pump and tested unit. Pump is running but no water is draining. Drain Hose has clog and needs to be replaced. order drain hose ; ordrng 1 420236 (Drain Hose)
We serviced a
GE RANGE
Model CGS985SETSS
Near Shoreham, NY 11786
John C
Job Details: 02/07/2022
"Customer concern knob righth front burner doesnt staying on ,need new knob order part#wb03k102765
We serviced a
BOSCH DISHWASHER
Model SHEM63W55N/13
Near Sound Beach, NY 11789
John C
Job Details: 02/07/2022
"Customer concern Bosch diswasher leaking water error E15 appears ,troubleshooting Bosch tested cycles I found faulty leaking water at the. Inlet water valve , need to replace part # 00628334 ; ordrng 1 006228334 (Water inlet valve)"
We serviced a
GE MICROWAVE OVEN
Model PVM9179SK6SS
Near Sound Beach, NY 11789
John C
Job Details: 02/07/2022
"Customer concern microwave no power not lights, troubleshooting GE , need to order rights parts , 1 control panel # wb56x35386. 1 Locker holder asm # wb10x35397. 1 microwave interlock switch # wb24x10047. 1 switche monitor interlock # wb24x25397. 1 lever #wb02x32760. ; ordrng 1 Wb56x35386 (Control panel) and 1 Wb10x35397 (Locker holder asm) and 1 Wb24x10047 (Microwave interlock switch) and 1 Wb24x25397 (Switche monitor interlock) and 1 Wb02x32760 (Lever)"
We serviced a
KITCHEN AID REFRIGERATOR
Model KRSF505ESSO1
Near Port Jefferson Station, NY 11776
John C
Job Details: 02/07/2022
"Customer concern ice maker is not working , found broken wires at the door ,no power (120) volts to the ice maker ,theres at. internal shortage ,customer need new door replace part # LW10755680 .door is out of stock ,
We serviced a
MAYTAG WASHER
Model LSE7806ACE
Near Islandia, NY 11749
Ryan D
Job Details: 02/07/2022
Complaint: No Drain and No Heat. Diagnosis: Opened unit and found that when washer is draining the sink in kitchen and bathroom both get backed up. Drain Issue is a plumbing issue and customer will contact a plumber. Opened up dryer and found heating element tested fine.
We serviced a
SAMSUNG DRYER
Model DV395ETPASU/A1
Near Ronkonkoma, NY 11779
Ryan D
Job Details: 02/07/2022
Opened unit and found loose connection on hit limit thermostat. Tightened connections and tested unit. Unit is running to factory specs.
We serviced a
FRIGIDAIRE DRYER
Model FSE747GES1
Near Brookhaven, NY 11719
Ryan D
Job Details: 02/07/2022
Complaint: Not Starting. Diagnosis: Tried to power in unit and unit just hums. Held down door switch and spun unit by hand and unit started. Unit has a bad start winding on motor and motor needs to be replaced. Motor.
We serviced a
GE REFRIGERATOR
Model GFE26JYMNFFS
Near Miller Place, NY 11764
Tyler S
Job Details: 02/07/2022
Replaced clips that hold freezer handle on unit is working within factory specs.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FGSC2335TFB
Near Wading River, NY 11792
Tyler S
Job Details: 02/07/2022
Customer concerns everything in the fridge side is freezing. Found air damper assembly to be broken. It is not opening nor closing it is stuck wide open.; ordrng 1 241853801 (Air damp)
We serviced a
MAYTAG WASHER
Model MAV6451AWW
Near East Patchogue, NY 11772
Ryan D
Job Details: 02/07/2022
Turned unit on a drain and spin and after 20 seconds motor will shut down. Nothing clogging the drain pump and all pulleys spin freely. Motor (WP21001950) and Timer (WP22004189).
We serviced a
SAMSUNG WASHER
Model WF45N5300AW/US
Near Bayport, NY 11705
Ryan D
Job Details: 02/07/2022
Complaint: No Spin. Diagnosis: Opened unit and found drain catch clogged and also defective drain pump. Part Number is DC31-00178D
We serviced a
LG WASHER
Model FH4G2CDYV2 ABWEVUS
Near Lake Grove, NY 11755
Tyler S
Job Details: 02/07/2022
Customer concerns unit is not draining found drain pump to be bad search truck for correct drain pump do not have need to order 4681EA2001T; ordrng 1 4681EA2001T (Drain pump)
We serviced a
KITCHEN AID DISHWASHER
Model KDTE334GPS0
Near Centereach, NY 11720
Tyler S
Job Details: 02/07/2022
Replaced soap dispenser customer still complaining about door not closing all the way. Door is no longer hitting the frame of the unit. But it opens easily. Need to order new latch. #WPW10653840; ordrng 1 WPW10653840 (Door latch)
We serviced a
WHIRLPOOL DRYER
Model WED8500B4
Near Lloyd Harbor, NY 11743
Ryan D
Job Details: 02/07/2022
Complaint: Noise. Diagnosis: Opened unit and found defective idler pulley. I informed customer of dryer repair kit and she wants kit changed. Kit part is 4392067. ; used 1 4392067 (Dryer Tumbler Kit) from stock