Local Reviews
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Kenny B.
MICROWAVE GE JVM3140DF398 Complaint unit is sparking found customer opening door while microwave is running I instructed and operations also replaced door switch
Bob D.
REFRIGERATOR LG LMXS27626S.ASTCNA0 "Replaces the compressor and filter dryer. Unit tested ok. Water was off and I saw a leak in the fitting behind the refrigerator. I suggested to the customer to replace the fitting. Unit tested ok to factory specs.; used 1 ? (Compressor), and 1 ? (Filter drier) from stock"
Paul D.
RANGE FRIGIDAIRE FFGF3052TSA Customers concern is open and broiler not working found the problem to be the valve is no good I will order new now; ordrng 1 3203459 (GAS INLET VALVE)
Paul D.
DISHWASHER LG LDS5540ST put through diagnostic test still showing NE error code the main board again and the complete sump assembly I will order now; ordrng 1 AJH31248608 (COMPLETE SUMP ASSEMBLY) and 1 EBR73739203 (MAINBOARD)
Ryan D.
REFRIGERATOR MAYTAG MBF2256HES Installed power cord and tested unit and unit is running to factory specs. Please mail receipt to house. Customer has no email.
Ryan D.
DRYER GE FRONT LOAD LRG8648PW1 Complaint: Dryer not turning on. Diagnosis: Opened Dryer up and belt was still attached. Checked switch behind start know and that was okay. Timer needs to be replaced. Part number listed below in case customer changes her mind. Timer - WP8299766
Ryan D.
RANGE DACOR EO230SCH Removed board and will return to office for repair. ; snapped 2 QuickPics
Bob D.
REFRIGERATOR LG LFX31945ST/07 Reprogrammed the main computer board. The unit test ok to factory specs.
Kenny B.
WASHER LG WM9500HKA Customer complaint le code spoke to le support installed stator needs board ; ordrng 1 CSP30100904 (CONTROL BOARD)
Kenny B.
RANGE LG LSG4515ST.BSTELGA Customers complaint of unit not eating properly found unit off 50° off order sensor and controller; ordrng 1 AGL75512550 (CONTROLER) and 1 EBD51431001 (SENSOR)
Kenny B.
REFRIGERATOR FRIGIDAIRE FFHB2750TS Replaced sensor showed customer working making ice to factory specifications know other issue found
Kenny B.
REFRIGERATOR FRIGIDAIRE FFSS2315TD Customer complaint unit not making ice connection to icemaker not secure reconnected icemaker to unit unit is making ice working to factory specifications
Paul D.
MICROWAVE GOLDSTAR MVH1615WW Installed new magnetron diode and capacitor tested now working to factory specs
Kenny B.
DRYER MAYTAG MED5820TW0 Customer complaint unit does not shut off found timer does not advance stays in one position need to order a part warranty call; ordrng 1 WP3406725 (TIMER)
Ryan D.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Installed new resivior and tested unit. Called for water from dispenser and unit is leaking behind
Paul D.
REFRIGERATOR GE PSC23SGRCSS "Customers concern is refrigerator not dispensing water or ice unit will need complete dispenser assembly,
Ryan D.
DRYER LG DLE7100W.ABWEEUS Complaint: Noisy. Diagnosis: In top right corner of machine there is a plastic housing that protects wires from falling and hitting drum. Housing fell off and scraped drum while it was rotating. Used 2 screw from stock and secured housing. Unit is running to factory specs. .
Kenny B.
RANGE LG LRE3194ST.FSTLLGA Customer complaint inner coil on right front elements not heating found inner coil broken need to order right front element stock part; ordrng 1 MEE62704901 (ELEMENT )
Ryan D.
REFRIGERATOR LG LMXS27626D/01 Complaint: No cold. Diagnosis: Opened up bake of unit and put in to test mode. All fans are working. Tested amp draw off of compressor Check frost pattern on evaporator and it was not existent. Unit needs seal system replaced. Order parts and return to fix unit. ; ordrng 1 ADH73150210 (FILTER DRYER) and 1 ADL73762004 (EVAPORATOR ) and 1 TCA35533601 (COMPRESSOR)
Ryan D.
DRYER LG DLGX3701W.ABWEEUS Complaint: All automatic cycles power down after about 5 minutes. Diagnosis: found problem to be parts listed below. Tested all components from board when board went it took all these components as well. Order parts and return to fix unit. ; ordrng 1 5318EL3001A (IGNITER) and 1 6323EL2001B (THERMISTER) and 2 6500EL3001A (SENSORS)s and 1 EBR85235702 (BOARD)
Ryan D.
REFRIGERATOR FRIGIDAIRE FPBS2777RF Complaint : No ice. Diagnosis: Ice maker in fresh food section is not advancing. Unit needs new ice maker. Order parts and return to fix unit. ; ordrng 1 234297606 (ICE MAKER)
Ryan D.
WASHER LG WT7100CW Complaint: Not water. Diagnosis: Tested 120v to cold and hot and put on normal cycle. Unit was filling fine. Customer thought that it filled right away he did not know about the sensing. Unit is running to factory specs.
Paul D.
REFRIGERATOR LG LFX31925ST/08 Customers concern is water leaking from under refrigerator found the problem to be the water supply line to the water inlet valve loose connection this is an install problem
Paul D.
RANGE ELECTROLUX EW301S80RSA Customers concern Wass oven a little warm to the touch I found the problem to be customer had left lights on for which were very hot halogen lights told her to turn the lights off check in a few hours
Paul D.
DISHWASHER LG LDS5040BB Installed new heating element and main board tested now working to factory specs
Paul D.
DISHWASHER LG LDT7797ST Customers concern is control panel not responding not lighting up test found the problem to be The control panel itself is no good user interface I will order new now; ordrng 1 AGL7565203 (CONTROL PANEL)
Kyle S.
VENTING DRYER AMANA n/a Adjusted the panel so the lid stays open.
Ryan D.
DRYER FISHER & PAYKEL DE27CW1 Complaint: Dryer not heating. Diagnosis: Took font panel off of dryer and tested thermostats and heater. High limit was tripped so I reset. I had no continuity to heater. Heater needs to be replaced. part number for repair will be 395583 if she decides to repair.
Ryan D.
DRYER SPEEDQUEEN ADG3LRGS111TW01 Complaint: Squeaking. Diagnosis: Opened up front panel to dryer and found defective pulley and belt. Pulley and belt both need to be replaced . Belt D511255P Pulley Shaft 56461P Pulley 510142P
Kenny B.
REFRIGERATOR LG LMXS28626D/00 Customer complaint unit goes into defrost mode melts everything and then re-freezes order by metal ordered part what is given part number by LG; ordrng 1 MEE63545708 (DEFROST BYMETAL)
Ryan D.
DRYER LG DLE2516W Complaint: No heat. Diagnosis: Opened Dryer up to find the two spades on the safety thermostat disconnected. Thermostat still tested fine. Need to replace two spades on connections. unit is running to factory specs.
Bob D.
REFRIGERATOR LG LSXS26326S/02 "Installed compressoer and filter drier. Unit Needs to be evacuated and charged, also board needs to be programed. Customer has a plastic waterline that needs to be changed to copper or stainless steel and we need access to the watershut off when we return.
Ryan D.
REFRIGERATOR KITCHEN AID KSSS36QDX02 Complaint: No Ice Diagnosis: Took front off ice maker and ice maker would not advance. Ice maker is getting 120v. Ice maker was defective. Installed Ice maker and tested it. Unit is running to factory specs.
Paul D.
WASHER LG WT7300CW.ABWEEUS Customers concern is washer banging and not draining the replacement pump that was installed bust off the housing also split drain line will need a new place drain pump drain hose and two bolts to mount new drain pump assembly order the two drain pumps and use whichever one suits there are three in total two remaining pumps the drain hose and two bolts TO RESEARCH BOLTS; ordrng 1 AEM74073301 (DRAIN HOSE) and 1 AEM74073301 (DRAIN HOSE) and 1 AHA75673402 (DRAIN PUMP ASSEMBLY)
Ryan D.
WASHER LG WM2650HWA Installed cold water inlet valve and tested unit. Unit is running to factory specs.
Kenny B.
WASHER GE GTW460ASJWW "Customers complaint unit not working ,,found power to unit but hit start button no response at all ordered door lock and controller; ordrng 1 WH01X27954 (DOOR LOCK) and 1 WH22X29556 (CONTROLLER )"
Paul D.
REFRIGERATOR AVANTI FF10B0W Customers concern was frost buildup in the freezer section no cold in fresh food section I found the problem to be the evaporator drain port was frozen over and clogged I defrosted with steamer flushed tested not working to factory specs
Kenny B.
DISHWASHER GE GDT720SSFOSS Customer complaint unit not draining properly found faulty pump part number no longer available verified part is no longer available
Ryan D.
DISHWASHER KITCHEN AID KUDS03VTSS2 Complaint: Units control does not respond. Diagnosis: Unit needs new motor control board. ordrng 1 528397USP (ctr ph3 2hr fan svc)
Ryan D.
REFRIGERATOR SUB ZERO 650/S3 Complaint: Unit not making ice. Diagnosis: Icemaker is not making ice due to frost build up on evaporator. Board needs to be replaced. Bi-metal also needs to be replaced. Order parts and return to fix unit. Remind customer that fridge and freezer need to be defrosted with unit off for 24 hours prior to repair. ; ordrng 1 7006594 (DEFROST BI METAL) and 1 7014184 (BOARD)
Paul D.
DRYER LG DLEC888W Customers concern is ventless dryer showing a TE3 error code after about three minutes into cycle on all cycles problem to be the thermistor on the heating assembly will need to change both for repair now; ordrng 1 AEG57816501 (Heating assembly complete with therMISTOR)
Ryan D.
DRYER ELECTROLUX EIGD55HIW Complaint: No heat. Diagnosis: Tested unit and gas it not coming on everytime igniter heats up. Unit needs new coils for valve. Order parts and return to fix unit. ; ordrng 1 5303307291 (COIL (SECONDARY)) and 1 5303307292 (COIL (BOOSTER))
Paul D.
DISHWASHER GE GDT695SSJ4SS "Customers concern is no heat not drying dishwasher will need the main board and the turbidity sensor, I will order now.; ordrng 1 WD21X22830 (TURBIDITY SENIOR ) and 1 WD21X24901 (MAIN BOARD )"
Ryan D.
REFRIGERATOR MAYTAG MBF2256HES Customer needs scheduled Thursday
Ryan D.
REFRIGERATOR BERTAZZONI REF36X/17 HGVADSG1X Pulled unit out and this amp draw on compressor. I was at normal. Checked evaporator and had normal frost pattern. Condenser was running to factory specs. Customer complaint was he heard a gurgling sound but unit was not making noise anymore. Unit is running to factory specs.
Ryan D.
DRYER SAMSUNG DV48H7400EW/A2 Complaint: No heat. Diagnosis: Opened Dryer up and tested heater and thermostats and found a bad heater. Heater needs to be replaced. Installed new heater and tested unit. Unit is running to factory specs. Customer paid balanc 1 DC47-00019A (HEATER) from stock
Ryan D.
DRYER LG DLGX4271V Complaint: No heat. Diagnosis: Opened Dryer up to find that all components of machine are testing fine. The vent like is about 40 feet long throughout the house and air flow on exterior is very weak. D-80 error code pops and that is ventilation error code. Gave customer a dryer vent wizard card and told him it was a venting issue.
Paul D.
DISHWASHER LG LDS5540ST Installed new main board and micro switch tested now working to factory specs
Paul D.
WASHER LG WM3700HVA.ASSEVUS Customers concern washer vibrating In spin cycle could not duplicate problem washing machine working to factory specs explain to customer he needs to use the light loads while washing also unit is on the wood floor because a little more vibration everything is to factory specs at this time
Paul D.
DRYER SAMSUNG DV433ETGJWR/A1 Installed new heating element with thermostats tested not working to factory specs
Paul D.
REFRIGERATOR LG LFXS28596S/00 Customers concern was water coming out of the back of refrigerator next to orange PVC waterline which feeds the freezer icemaker water I found the problem to be blockage in this line to icemaker flushed line with steamer steam into bottom freezer it is working to factory specs
Paul D.
REFRIGERATOR LG LFXS30766D/00 Customers concern is refrigerator no cold tests found the problem to be the compressor seal system compressor pulling compressor in quick picks
Kenny B.
REFRIGERATOR KITCHEN AID KSSS36QDX02 "Replaced icemaker workin good to factory specs need 24 hours to make ice ,
Kenny B.
DRYER LG DLEX3700V Customer complaint unit not drying all the time checked unit out found no problem with unit did find some lint in the trap and in the exhaust line clean that out ran unit
Kenny B.
MICROWAVE FISHER & PAYKEL CMOH30SSY Customer complaint door handle broken
Kenny B.
RANGE DCS WOSD230SS "Customer complaint no power to unit found board shorted,and touchpad low display parts
Kenny B.
DISHWASHER FISHER & PAYKEL DD24DCTX7 Replaced controller showed working to factory specs
Ryan D.
DISHWASHER DACOR DDW24M999UM Complaint: Leaking. Diagnosis: Spoke to tech line and there was a service bulletin on this matter. Need to order new gasket and door guide for dishwasher. Order parts and return to fix unit. ; ordrng 1 113189 (GASKET) and 1 114370 (DOOR GUIDE)
Kenny B.
DISHWASHER FISHER & PAYKEL DD24DTI7 Customer complaint unit not working found control board to be malfunctioning need to order part ordrng 1 523725USP (CONTROLLER)
Paul D.
DISHWASHER GE DDT595SSJ5SS Customers concern is dishwasher not draining I found the problem to be the drain pump is no good needs to be replaced I will order new now; ordrng 1 WD19X24829
Ryan D.
REFRIGERATOR WHIRLPOOL WRF736SDAM Installed new heater and tested unit. Unit is running to factory specs. Fridge and freezer will reach temp within 24 to 48 hours.
Ryan D.
WASHER ELECTROLUX EIFLS60LT1 "Cleared catch full of feathers again. Put into test mode, filled and washed and 5en drained and checked catch. No feathers unit is running to factory specs."
Paul D.
WASHER FRIGIDAIRE FFLE3911QW0 Customers has two With this laundry center lint gather some clothes in dryer get stuck in the door of the dryer I cleaned out past Lint Trap and also cavity and door dryer explain to customer this needs to be maintained Which customer has been doing because it was very clean the second problem I found was the lid latch on the washer not engage test will need new I will order new now; ordrng 1 137353302 (LID LATCH MECHANISM)
Paul D.
WASHER LG WM3500CW/01 Customers concern was washer not draining properly I found a piece of plastic debris stuck in drain pump removed tested now working to factory specs
Kenny B.
MICROWAVE FRIGIDAIRE FPBM3077RF Customer complaint no power to unit keeps blowing the breaker check unit out found middle intern interlock switch broken replaced switch showed customer working running to factory specifications warranty call; used 1 5304509459 (SWITCH) from stock
Paul D.
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Customers customer didn’t understand she had to defrost unit evaporator is a solid block of ice spoke with office will need to return on this call I am plug the refrigerator towel down to catch whatever excess water from the defrost
Kenny B.
REFRIGERATOR LG LMXS30746S Customer complaint refrigerator not cooling at all refrigerator or freezer found unit has a leak ordered compressor evaporator and dryer; ordrng 1 5851JA2007U (DRYER) and 1 ADL74221802 (EVAPORATORS ) and 1 TCA35611303
Ryan D.
DRYER SAMSUNG DV422EWHDWRJAA Complaint: No heat. Diagnosis: Opened Dryer up and tested heater and thermostats. Heater tested bad. Order parts and return to fix unit. ; ordrng 1 DC47-00019A (element)
Paul D.
REFRIGERATOR FRIGIDAIRE FFSS2614QP4A Customers concern wise right hand side of dispenser assembly sticking out a little far from the door has a space I took pictures I found this to be totally normal if not normal definitely cosmetic dispenser assembly still extremely firm in housing and everything working to factory specs
Paul D.
DRYER FRIGIDAIRE FFLE3911QW0 Installed new drum belt tested now working to factory specs
Kenny B.
REFRIGERATOR FRIGIDAIRE FGSS2335TF3 Replace parts unit working to factory specifications
Ryan D.
WASHER LG n/a Complaint: Leaking all the time. Diagnosis: Took unit out and opened up top of machine. Cold water valve is leaking and needs to be replaced. I will pick up part tomorrow and go back Wednesday; ordrng 1 5220FR2075L (VALVE)
Bob D.
REFRIGERATOR FRIGIDAIRE FFSS2615TP0 Unit is not cooling. Relaced a filter drier and leak repair at capillary tube. Unit tested ok to factory specs.
Ryan D.
REFRIGERATOR MAYTAG MBF2256HES Complaint: Mouse chewed through power cord. Diagnosis: Cord needs to be replaced. Order parts and return to fix unit. ; ordrng 1 WP67006506 (cord-power)
Ryan D.
WASHER WHIRLPOOL WFW9400SW01 Complaint : Leaking. Diagnosis: Unit was left in storage and valve froze and cracked. Water inlet valve needs to be replaced. 1 WP8182862 (valve)
Ryan D.
ICE MAKER SCOTTSMAN DCE33A-1DD "Unit filled, froze, harvested, re-filled, and ice started to harvest. Notified customer that unit was running to factory specs and to leave unit alone for 24 hours and call if he does not have ice and I will return while unit has been operating for 24 hours tomorrow
Ryan D.
DISHWASHER SAMSUNG DMT800RHS/ XAA Complaint: No drain. Diagnosis: Opened units sump to find a lot of caked up soap and broken glass. Told customer this was issue. Cleaned out sump area and tested unit. Unit is running to factory specs. Customer
Ryan D.
DRYER WHIRLPOOL LGQ9558KQ1 "Complaint: No heat: Diagnsis: Turned unit on and watched burner. First w times burner lit 3rd 4th and 5th time be Rene did not light. Unit needs new coils. Used coil kit off truck and repaired unit. Unit is running to factory specs. Customer used $15.00 coupon; used 1 5303931775 (COIL, KIT-M SERIES(2) from stock"
Paul D.
REFRIGERATOR LG LFX28968ST/04 Installed icemaker tested harvesting and working to factory specs
Kenny B.
REFRIGERATOR GE PROFILE GNE26GGDBBB Customer complaint no cold refrigerator found clogged drain line causing fan not to work steamed drain line working good showed customer work
Kenny B.
WASHER LG WM3900HWA.ABWEUUS Customers complaint not draining properly a little water is left in the tub customer needs to fix drain drain for unit it is installed incorrectly
Kenny B.
REFRIGERATOR AVANTI FF99DOW Customer complaint refrigerator not working found unit in plug that had no voltage moved plug to outlet with voltage also repaired fan in freezer unit working to factory specifications
Kenny B.
WASHER LG WM3770HVA Customer complaint unit leaking found gasket not even attached to doorframe reinstalled boot to doorframe with NewSpring showed customer at working to factory specifications also note washer is underneath dryer
Ryan D.
WASHER WHIRLPOOL WFW9400SW01 Complaint : Leaking. Diagnosis: Unit was left in storage and valve froze and cracked. Water inlet valve needs to be replaced. 1 WP8182862 (valve)
Kenny B.
RANGE LG LDG4313ST "Customer complaint poor temperature in baking found a week of hitting neither pulling replaced oven igniter showed customer working to factory specifications no issues found; (IGNITOR, OVEN FLAT) from stock"
Paul D.
WASHER ELECTROLUX EIFLS60LT1 Customers concern wise washer not draining fully had washed a feathered pillow feathers bust out through washer I found the problem to be the coin trap was totally Clogged with feathers I removed coin trap cleaned out cleaned out lines tested now work in the factory specs
Paul D.
WASHER BOSCH WAP24200UC Customers concern is washing machine not draining can’t open Lint clean trap to clean customer has been clean and then trap manually to drain unit found the problem to be the drain pump is no good gave customer washer made accessible to replace the drain pump assembly
Paul D.
DRYER LG DLGX7601WE Installed igniter tested working to factory specs customer
Kenny B.
MICROWAVE FRIGIDAIRE FGMV176NTF "Complaint no power to the unit checked all three door switches to door switches malfunctioned replaced two door switches unit running to factory specifications used 1 5304509459 (SWITCH), and 1 5304509460 (SWITCH) from stock"
Paul D.
WASHER ELECTROLUX EFLS517SIW0 Install door I was tested for leaks no leaks present working to factory specs
Ryan D.
DRYER WHIRLPOOL SCRATCHED OUT Installed air duct and bearing. Tested unit. Unit is running to factory specs.
Ryan D.
DRYER FISHER & PAYKEL DE05-US1 Installed bearing kit and tested unit. Unit is running to factory specs.
Kenny B.
RANGE AVANTI DG201BS Customer complaint no power to unit found that outlet put plug in different outlet unit working to factory specifications
Kenny B.
RANGEHOOD BEST US-K42.1 Installed parts previous tech ordered showed customer working working to factory specifications
Paul D.
WASHER ELECTROLUX EFLS517SIW Installed drain pump tested now working to factory specs
Paul D.
WASHER LG WT7300CW.ABWEEUS Installed new drain pump and wash plate cap tested now working to factory specs
Bob D.
REFRIGERATOR BERTAZZONI REF36X/17 HGVADSG1X Replace sealed system parts unit is now cooling fine.
Kenny B.
RANGEHOOD BEST US-K42.1 Installed parts previous tech ordered showed customer working working to factory specifications customer
Paul D.
RANGEHOOD BROAN PIK33D Install fan switch on range hood tested working to factory specs customer
Kenny B.
DISHWASHER FISHER & PAYKEL DD24DCTX7 Customer complaint not working found intermittent control board Part# 523725usp
Kenny B.
REFRIGERATOR KITCHEN AID KSSS36QDX02 Customer complaint no ice found faulty ice make part # 4317943 need to order
Paul D.
DISHWASHER FISHER & PAYKEL DD24DV2T9N Customers concern is there are two dents in top front door panel will need new I will order this part
Paul D.
RANGE GE JB250DF5BB Customers concern is front and rear right burners staying a little warm even when the stove is off also I noticed the hot surface indicator light for the same two burners is staying on
Paul D.
DRYER SAMSUNG DV433ETGJWR/A1 Customers concern is dryer not heating dryer will need the heating element no continuity in the high heat thermostat no continuity I will order parts needed for repair now; ordrng 1 DC97-14486A (HEATING ELEMENT WITH THERMOSTATS)
Kenny B.
REFRIGERATOR SAMSUNG RF18HFENBSR Customer complaint water and ice crisper found drain line clogged water drain line kit need to order part; ordrng 1 DA82-01415A (DRAIN KIT)
Kenny B.
REFRIGERATOR FISHER & PAYKEL RS1884FLJ1 Customer complaint leaking found issue pressures valve leaking order part; ordrng 1 821756/valve and 1 847220 (water filter head)
Kenny B.
COOKTOP DACOR RNTT365GB/NG Customer complaint faulty control board ; ordrng 1 109550 (CONTROL BOARD)
Paul D.
REFRIGERATOR ELECTROLUX EI23BC65KS4 Installed new icemaker which customer had tested harvesting working to factory specs
Paul D.
REFRIGERATOR BERTAZZONI REF36X/17 model and serial numbers also putting
Paul D.
WASHER LG WM3270CW.ABWETUS Installed new bellows hose tested no leaks working to factory specs
Paul D.
REFRIGERATOR LG LMXS30776S/01 Installed new dispenser assembly complete tested work in the factory specs
Paul D.
MICROWAVE FRIGIDAIRE FGMV175QFA Customers concern is microwave not heating and sometimes blowing the breaker the magnetron diode capacitor door switches and housing
Kenny B.
OVEN DCS DCSWOSS227SS "Customer complaint no display board need to be pulled
Bob D.
COOKTOP DCS CS-364GDSS-L Customer concerns are the burner is not lighting. I found a defective spark ignition modual. ; ordrng 1 211812 (REIGNITION MODULE 4PT)
Kenny B.
MICROWAVE FRIGIDAIRE FGMV175QFA Replaced magnetron capacitor and diode unit running to factory specifications showed customer working good
Kenny B.
REFRIGERATOR LG LFXS28968S/00 Replaced part previous tech ordered unit working to factory specifications
Paul D.
REFRIGERATOR LG LMXS30776S/01 Customers concern was in the door flex tray icemaker not producing ice found the problem to be the icemaker itself was bound up I adjusted tested several times harvesting And working to factory specs
Paul D.
RANGE BERTAZZONI MAST305GASXELP "Customers concern Was When using range oven a few days ago had a 350 put the 500 stove drop to 250 and would not get any higher or hotter I tested in regular oven bake I tested the broiler I tested in convection open working and heating to spec’s brought it to 250 , 350, 450 is cooking to temperature and to factory specs at this time customer couldn’t understand why it was heating now but it is customer will monitor"
Paul D.
RANGE LG LRE 3061ST/00 Customers concern was range totally dead no power to the control panels main PCB board at the back of the unit and shorted it all out also I had to run some wires
Bob D.
RANGE VIKING VDSC485-6GBK "Replaced main oven door hinges, right and left. Unit tested ok to factory specs.
Bob D.
ICE MAKER MARVEL M60CFWR/SS "Adjusted the fill tube and ran through a test cycle. Unit tested ok to factory specs. If problem persist, order new ice maker.
Ryan D.
DISHWASHER FRIGIDAIRE FGID2566QF5A Complaint: Nor washing. Diagnosis: Tested unit and circulation pump and motor are not coming on. Pump and motor assembly need to be replaced. ordrng 1 154853801 (motor & pump assy)
Paul D.
DISHWASHER LG LDS5540ST Customers concern is dishwasher still showing NE error code on completion of cycle new main board and microswitch for the motor I just replaced I will order parts needed now; ordrng 1 3W40025C (MICROSWITCH) and 1 EBR73739203 (MAINBOARD)
Paul D.
MICROWAVE GOLDSTAR MVH1615WW Customers concern is microwave not heating I’ve done some tests and found a few problems with this unit I will need the magnetron the capacitor and diode I will order parts needed for repair now; ordrng 1 0CZZW1H004S (CAPACITOR) and 1 6021W3B001V (DIODE) and 1 6324W1AOO1L (MAGNETRON)
Bob D.
REFRIGERATOR LG LFX31945ST/07 "A diagnosis sealed system failure. I advise customer on installation and also putting a vent behind the refrigerators. I tried to program the board and the board would not program have to order a new board. Told customer we would be back as soon as the board came in ordrng 1 EBR73093617 (Control board)"
Kenny B.
REFRIGERATOR BERTAZZONI REF36X/17 Customers complaint door handle loose tightened up door handle. Loctite on the screws show personal working unit running to have to factory specifications
Kenny B.
REFRIGERATOR LG LFXS29766S Customers complaint too much frost in freezer diagnosed problem door rail not closing correctly repaired door rail and ice that was inside freezer for customer showed customer working running to factory specifications
Ryan D.
OVEN KITCHEN AID KEBC107KSS0 Complaint: No bake. Diagnosis: Pulled oven out of wall and opened up back panel. Tested for the bake and broil elements. Neither were getting any voltage.
Ryan D.
WASHER FRIGIDAIRE ATF7000ES0 Installed new door lock and tested unit. Door locks and unlocks to factory specs.
Ryan D.
WASHER MAYTAG MHW6000XW0 Installed new drain pump and tested unit. Unit is nor running to factory specs.
Ryan D.
ICE MAKER SCOTTSMAN DCE33A-1DD Installed curtain and tested unit. Unit is running to factory specs.
Kenny B.
RANGE BERTAZZONI MAS304GASXE Customer complaint burner is not working properly customer had burner caps on one burners showed customer burner caption right positions running to factory specifications
Paul D.
DRYER LG DLGX3371W Installed new lint screen and housing tested now working to factory specs
Paul D.
REFRIGERATOR FRIGIDAIRE FRT18S6ABW Customers concern was water Still leaking from the freezer into fresh food section food safe silicon between New for all that was installed and the casing of the unit also help me re-position the aluminum tape over the seam between the plastic housing and the Styrofoam on the diffuser port I believe this will resolve the issue
Paul D.
WASHER LG WM3360HWCA Customers concern was washer not agitating spinning or draining I found the problem to be the drain pump is defective
Kenny B.
WASHER ELECTROLUX EFLS210T1W Customer Complaint Control panel was damaged replaced parts they had did not install dryer they need to install dryer them selves
Kenny B.
DISHWASHER FISHER & PAYKEL DD603I Installed rotor checked out rest of unit working to factory specifications no leaks units working great customer
Kenny B.
RANGE FRIGIDAIRE FFGH3054US Clothes for complaint no bake I replaced of it igniter and also replaced valve unit working to factory specifications
Kenny B.
REFRIGERATOR FRIGIDAIRE FGHS2631PF unit working to factory specifications
Paul D.
WASHER WHIRLPOOL WTW7040DW2 Customers concern was washer not spinning I found this to be the problem rebooted unit tested with loud washing agitating draining and spinning clothes coming out almost dry washer work in a factory specs
Paul D.
WASHER ELECTROLUX EIFLW55HMB0 Customers concern was still showing no hot water coming in on display no hot water entering the machine get a plumber when in dialogue call Walter fine hot water to slow coming through the valves filling machine very very slowly
Ryan D.
RANGE DCS RGU2305-L "Complaint: No bake. Diagnosis: Opened Oven up and Tested amp draw to igniter. Igniter was pulling 0. Amps. Unit needs new igniter. Installed igniter from stock and tested unit. Unit is running to factory specs. Customer (IGNITOR, OVEN FLAT)
Paul D.
REFRIGERATOR FRIGIDAIRE LFHB2741PF Installed new thermistor tested damper mechanism opening and closing to factory specs
Paul D.
REFRIGERATOR FRIGIDAIRE FFSS2615TP0 Customers concern is freezer and fresh food section not cold enough I found the problem to be a blockage in the seal system took pictures office will order parts needed for repair;
Paul D.
RANGE GE PROFILE PS978ST1SS Customers concern was front right multiple range burner not heating on outer portion of the element I found the problem to be the burner element itself would need to be replaced
Kenny B.
RANGE KITCHEN AID KEBC208KSS03 "Customer complaint inner broil no heat found control board no good
Ryan D.
WASHER LG n/a Complaint: UE error code. Diagnosis: Unit not draining. Tested drain pump and got it. Unit needs new drain pump. Replaced drain pump from stock and tested unit. Unit is running to factory specs. used 1 4681EA2001T (DRAIN PUMP) from stock
Paul D.
DRYER LG DLEX3360V Installed new high heat thermal tested dryer working to factory specs heating to factory specs explain to customer not to run dryer until dryer vent Wizard assesses the venting
Paul D.
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Customers concern is the walls are grinding noise which is no longer there but freezer and fresh food section no cold need the evaporator fan motor defrost thermostat and defrost heating element I will order parts needed now; ordrng 1 241509402 (EVAPORATOR FAN MOTOR) and 1 242044113 (DEFROST HEATING ELEMENT) and 1 5303918214 (DEFROST THERMOSTAT)
Kenny B.
WASHER LG WM2016CW Customers complaint smoke in the washing machine ran unit found customer had bad bearings
Paul D.
REFRIGERATOR LG LFC24770ST/02 Customers concern was small puddle of water front left hand side of refrigerator on the floor believed Refrigerator to the leak checked evaporator drain port icemaker no problem found customer says will call LG and order shelves for door
Ryan D.
DRYER LG DLGX4071 Installed new board. brown and yellow wires. blower thermostat has no continuity. Blower thermostat needs to be replaced as per tech line. .; ordrng 1 6931EL3002M (BLOWER THERMOSTAT)
Paul D.
REFRIGERATOR FRIGIDAIRE FPHB2899LFA "Customers concern was ice forming on bottom of freezer floor and ice dispenser dripping water, custom turned off ice doesn’t use so no problem with dispenser, the problem with the ice on the bottom of freezer was the evap, drain port was frozen/ clogged,I defrosted and flushed now working to factory specs"
Kenny B.
OVEN GE PROFILE PVM1790SRSS Customer complaint unit has power counts down but no he found broken door switch up or replaced door switch showed customer running to factory specifications used 1 5304509460 (DOOR SWITCH) from stock
Ryan D.
OVEN DCS WOT-130-PH Removed board and will bring to office.
Kenny B.
REFRIGERATOR FRIGIDAIRE FPBS2777RFK "Customer complaint water leaking, repaired water line showed working,also customer has issue with smudges on panel too picture"
Ryan D.
DRYER LG n/a Complaint: No heat. Diagnosis: Tested all components of dryer and they all tested fine. Dryer is not consistent due to a ventilation problem. Told customer about dryer vent and they will call them.
Ryan D.
BARBEQUE LYNX L42PSR-2-LIP Installed all parts and tested unit. Unit is running to factory specs.
Ryan D.
REFRIGERATOR LG LRTPC1831T Complaint: Frost build up on back wall. Diagnosis: Unit needs new defrost timer. Unit is not advancing into defrost. I looked part up and it said discontinued. 1 6914JB2006G (DEFROST TIMER)
Kenny B.
RANGE SAMSUNG NX58M9420SS/AA "Customer complaint need conversion, customer needs lp company need unit to be hooked up"
Paul D.
DRYER FRIGIDAIRE FFLE3911QW0 Customers concern is dryer drum not turning on this laundry center this laundry center change the belt which I found to be the problem the belt is broken on this dryer needs a new
Kenny B.
MICROWAVE WHIRLPOOL WMH31017FW "Customer complaint light flickers , loose connection reconnected running to factory specs showed"
Ryan D.
WASHER MAYTAG MHW6000XW0 Complaint: F9E01 error code. Diagnosis: Put unit into diagnostic mode and got a drain error code. Went to drain in diagnostic mode and heard humming but no water drained. Unit needs new drain pump. Order pump and return to fix unit. ; ordrng 1 WPW10321032 (pump-water)
Paul D.
REFRIGERATOR LG LMXS30776S/01 Customers concern is flapper for water dispenser broke off I took pics possible customer abuse I will order parts needed now; ordrng 1 ACQ85430286 (Complete DISPENSER ASSEMBLY)
Paul D.
WASHER LG WM3270CW.ABWETUS "Customers concern is washer leaking, I found the problem to be The dispenser Bellow hose has a hole in it will need new I will order now.; ordrng 1 4738ER1004B (Dispenser BelloW HOSE)"
Ryan D.
DRYER FISHER & PAYKEL DE05-US1 "Complaint: Noisy when unit is tumbling. Diagnosis: Opened up dryer to find a bad bearing and slides. Found a kit to replace belt, felt, and slides. ordrng 1 WE49X20697 (dryer bearing repair)"
Ryan D.
RANGEHOOD BEST US-K42.1 Complaint: Light does not work. Diagnosis: Tested socket and socket needs to be replaced. Order parts and return to fix unit. ; ordrng 2 SB02300688 (SOCKET)s
Kenny B.
COOKTOP ELECTROLUX E36IC80ISS1 "Install board didn’t fix problem ,recalled tech support was told order filter relay board ; ordrng 1 31832961 (BOARD)"
Paul D.
DRYER SAMSUNG DV42H5200GP/A3 01 "Installed new drum belt tested now working to factory specs,custom paid balance due to office with credit card."
Paul D.
RANGE AVANTI ER24P3SG Had to clean up spade connector to switch replace spade connector installed new infinite switch tested not working to factory specs
Paul D.
REFRIGERATOR AVANTI VF306 "Customers concern was freezer not powering on, THIS IS A FREEZER, I Found the problem to be loose connection on the steamer device on the comp, I cleaned up connection tighten tested now working to factory specs"
Paul D.
DISHWASHER DACOR DDW24M999UM "Customers concern was water leaking underneath dishwasher, I pulled unit out and found the problem to be the connection to the water supply line was loose and water dripping, I tightened tested no signs of a leaking working to factory specs"
Kenny B.
REFRIGERATOR GE PYE22PSKSS Customer complaint no ice Icemaker was turned off turned unit back on also found loose connection unit working to factory specifications
Ryan D.
RANGE DACOR ER36DSCH/NG Installed controller and tested unit. Unit is running to factory specs. Customer paid balance via check
Ryan D.
WASHER LG WM3700HWA.ABWEUUS Installed boot and tested unit. Unit is running to factory specs.
Kenny B.
DISHWASHER LG LDF7774ST "Customer complaint not draining ,cleaned pump and drain line unit working customer
Ryan D.
REFRIGERATOR SAMSUNG RF217ABRS never turned off power freeze and supercool for fridge after I did repair. Turned off power freeze and super cool unit is running to factory specs.
Paul D.
DISHWASHER KITCHENAID PRO S KDTE104ESS Customers concern wise dishwasher not washing dishes I found the problem to be a lot of soap suds in the dishwasher cleaned tested explain to customer she’s going to use the pods if she’s rinsing dishes before make sure is no dish regular dishwasher detergent on the dishes going into the unit tested and three different cycles washing Renton and draining to specs
Kenny B.
MICROWAVE LG LMVH1711ST "Customer complaint no heat,found wire not connect ran unit ok put unit up for
Kenny B.
REFRIGERATOR GE PROFILE PFSS2MXBSS "Customer complaint funny smell"
Kenny B.
WASHER WHIRLPOOL WTW5500DW1 "Customer complaint not agitating , found bad motor
Ryan D.
DISHWASHER FISHER & PAYKEL DD24D17 "Installed board, prism, and coven and tested unit. Unit is running to specs.
Ryan D.
REFRIGERATOR DACOR DRF427500AP Complaint: No cold. Diagnosis: Spoke to tech line and tested inverter board and main PCB to unit. Both need to be replaced.
Kenny B.
MICROWAVE LG LMV2031BD/00 "Customer complaint no power ,bad smart board,"
Paul D.
WASHER LG WM3270CW Installed new drain pump and door latch mechanism tested now work in the factory specs
Paul D.
REFRIGERATOR AVANTI WCF149SE3S When I went to change the starter device out on the compressor it was very rusted as were the three pins coming from the Compressor and the bottom right pin came off and the device would need a new compressor sealed system job
Paul D.
RANGE AVANTI ER24P3SG Customers concern was storage drawer not closing properly I adjusted tested working to factory specs
Paul D.
WASHER FRIGIDAIRE FAFS4474LW Customers concern is washer leaking and make an extremely loud noise and spin cycle I found the problem to be the main bearing is no good and will need tub seal this is a ordrng 1 134956200 (Reare tub shell BEARING) and 1 5304520351 (TUB SEAL)
Kenny B.
REFRIGERATOR LG LMXS28626S LG order the hinge spring need to order part; ordrng 1 AEH36821908
Kenny B.
REFRIGERATOR FRIGIDAIRE LFHB2741PF Customer complaint ice in refrigerator faulty sensor order part ; ordrng 1 240597203 (THERMO)
Ryan D.
DISHWASHER BOSCH SHX68T55UC Installed board and control panel and tested unit. Unit is running to factory specs.
Ryan D.
DISHWASHER FISHER & PAYKEL DD24DCTX7 Installed rotor and tested unit. Unit is running to factory specs.
Kenny B.
DISHWASHER GE GDT695SSJSS Replaced drain pump also found his spoon in dream tested out unit working to factory specifications
Paul D.
WASHER ELECTROLUX EIFLW55HMB0 Installed new water inlet value tested now Working to factory specs
Paul D.
OVEN FRIGIDAIRE PLEB27T8CCB Customers concern was upper oven in use control panel started beeping and LED was flashing wouldn’t heat control panel would not operate he turn breaker off to unit and I tested upper oven and bake convection bake broil control panel working to factory specs oven heating to factory specs all temperatures within range could not duplicate problem open working to factory specs at this time
Paul D.
REFRIGERATOR SAMSUNG RF28JBEDBSR/AS Installed new icemaker case over heater fill tube ice bucket main board and silicone tested now work in a factory specs
Ryan D.
REFRIGERATOR GE PROFILE PYE22KSKISS Complaint: Bad smell. Diagnosis: Customers son spilled a marinade in back of fridge that went down into drip pan. Cleared out drip pan and told customer she may need to use hot water to clean out line. She said smell seemed to be going away and she would use water if she needed too. Unit is running to factory specs.
Ryan D.
REFRIGERATOR LG LSC26905TT Complaint: No Ice or Water. Diagnosis: Tested 120v to valve and got it. Valve needs to be replaced. Units Shute does not open as well. Schumer would also need to be replaced.
Ryan D.
DRYER LG DLGX7601WE Complaint: No heat. Diagnosis: Opened unit up to find a bad igniter. Unit needs new igniter. Order parts and return to fix unit. ; ordrng 1 5318EL3001A (IGNITER)
Kenny B.
REFRIGERATOR FISHER & PAYKEL RF170WDLUX5N "Customer complaint no ice found ice maker jammed refrigerator and freezer set too cold. Instructed customer on unit operations ,running to factory specs"