Local Reviews
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Kenny B.
DRYER LG DLEX800V Customer complaint not drying properly found issue to be control board faulty sensor timing Estimate is + tax customer paid ; ordrng 1 EBR73625905 (CONTROLER)
Ryan D.
REFRIGERATOR FRIGIDAIRE FGSS2635TF1 Complaint: Freezing in fresh food crisper drawers. Diagnosis: tech line and put unit into diagnostic mode. Tested damper fan and everything tested okay. The crisper drawers have a control that was set to coldest setting. Reset crisper drawer setting and tested unit. Unit is running to factory specs. If problem persists order perm gum and Told customer to call if problem kept going and we would return with perm gum. Quote $ + tax. Customer paid service fee via
Kenny B.
REFRIGERATOR LG LFXS24566S/00 Customer complaint do error code lg tech support have bad defrost heater estimate + tax customer paid ordrng 1 5300JK1005Z (DEFROST HEATER)
Ryan D.
WASHER ELECTROLUX EFLS617STT0 Clamp holding down drain line snapped. Replaced clamp and tested unit. Unit is running to factory specs.
Ryan D.
REFRIGERATOR SUB ZERO 700TCI3 When arriving the fridge was powered down. Reschedule for Friday so unit can be on at least 24 hours.;
Ryan D.
WASHER WHIRLPOOL WFW8300SW04 Complaint: Clothes still wet after wash. Diagnosis: Put unit into test mode and got long drain error code. Opened up bottom of unit and cleared out coin catch and put back into test mode. No error codes. Quote: and customer accepted. Unit is running to factory specs. If this comes back unit will need new drain pump. Part number will be WPW10730972 and will be an additional $ + tax. Customer paid balance via
Ryan D.
REFRIGERATOR VIKING VCSB423FG Installed damper fan and ice maker and tested unit. Unit is running to factory specs.
Ryan D.
RANGE VIKING VGIC3676BFG Installed spark modules and tested unit. Unit also needs switches on valves as well. Order parts and return to fix unit ; ordrng 6 PA020045 (VALVE SWITCHES)s
Ryan D.
REFRIGERATOR LG LMXS30776S/02 Complaint: Noisy. Diagnosis: Opened back of unit and compressor was vibrating and only running at . amps. Unit is still cooling but eventually this will be a sealed system. The unit is built in and not supposed to be. Told customer and he is going to build ventilation and call us if he looses tempature. Customer paid
Ryan D.
DISHWASHER FRIGIDAIRE GLDB656JT0 Complaint: Soap still in dishwasher after dry. Diagnosis: Cleared out drain pump and told customer to run a couple cycles with no soap to get rid of residual soap. This is just use of too much soap. Customer paid service fee
Ryan D.
WASHER WHIRLPOOL WTW5000DW1 Complaint: Unit does not spin. Diagnosis: Tested unit and found spin only lasts about 20 seconds. Motor is fine. Motor control board needs to be replaced.
Ryan D.
DISHWASHER GE PDWT200V00BD "Complaint: Leaking Diagnosis: Sump inlet in middle of machine is cracked and needs to be replaced. Quote: Floor was put in after dishwasher so if customer changes his mind, he will need to make dishwasher accessible. Customer paid service fee via WD18X10026 is part if he changes his mind."
Kyle S.
DRYER MAYTAG MDG5500AWW "Customer needs an interior cleaning. Also needs a lint tray cleaning. Customer approved job, job complete.
Kyle S.
DRYER LG S3MFBN.ALMEEUS "Installed new pcb tested unit, unit running to factory specs."
Ryan D.
RANGE FRIGIDAIRE FFEF3020LBE Installed infinite switch and tested unit. Unit is running to factory specs. Customer used coupon and donated to food drive. Customer paid balance
Paul D.
REFRIGERATOR LG LMXC23796D/00 "Customers concerns are icemaker not producing ice to warm and fresh food section, I found the problem to be the compressor is weak in test pulling A also processed food in freezer not freezing bread ice cream waffles and compressor running very hot office to order parts needed for repair I took pics of compressor and tags; snapped 4 QuickPics"
Kyle S.
DRYER LG DLE5977W "Customer needs an exterior vent cleaning. Customer approved job, job complete.
Kenny B.
RANGE ELECTROLUX EW3LDF65GSK Customer complaint burning smell found issue to be relay board same part that was changed prior need to order a part; ordrng 1 316443920 (RELAY BOARD)
Ryan D.
DISHWASHER KITCHEN AID KUDS50FVSS3 Opened up sump area of dishwasher and found chopper blade disconnected. Cleaned out all debris and recon stalled chopper blade. Tested unit and unit is running to factory specs.
Ryan D.
BARBEQUE WEBER 7370001 Opened up grill and tested all components. All burners lit and unit is running to factory specs. Cleaned all igniters with wire brush and all spider webs out of barbeque.
Ryan D.
FREEZER TRAULSEN TU044LT Complaint. Unit keep popping breaker. Unplugged unit and plugged unit into a different outlet. Unit is running to factory specs. Told customer she would need an electrician to come and check the outlet and/or breaker. Customer paid
Kenny B.
RANGE ELICA CHE36600SS Spoke to Elica same issue with unit lights do not shut off had said possible bad boards will order touchpad and control board ; ordrng 1 BE1CAA (CONTROL BOARD)
Kenny B.
RANGE LG LRG4115ST/00 Replaced door hinges showed working ran unit to 450 late run no issues found running to factory specs
Ryan D.
DRYER ELECTROLUX EIMGD60JIW3 "Installed new control board and retired the entire dryer. I’ve switched out board, retired entire dryer, and door switch and I am still getting “Door Open” error code. tech line and he said it had to be defective board. Reorder control board and door switch upon return. ordrng 1 134813600 (door switch) and 1 809160305 (control board)"
Ryan D.
WASHER LG WM3470HVA Complaint: No drain. Diagnosis: put unit into test mode and found defective drain pump. Quote: $ customer accepted. Installed drain pump from truck stock and tested unit. Unit is running to factory specs. Customer paid balance ; used 1 4681EA2001T (DRAIN PUMP) from stock
Ryan D.
RANGE LG LDE3015ST/00 Complaint: No heat on front left burner. Diagnosis: Took top off cooktop and tested continuity to burner and got none. Burner needs to be replaced. Part number for burner is - 5300W1R005A
Paul D.
RANGE LG LRG4115ST/00 Installed new burner and ignitor tested now working to factory specs
Paul D.
DRYER SPEEDQUEEN ADE4BRG8175TWD1 "Customers concern was dryer not heating, I found the problem to be a loose wire on the high heat thermostat on the heating box I adjusted tightened tested 6times now working to factory specifications"
Kenny B.
RANGEHOOD ELECTROLUX RH36WCT6GSA Customer complaint noise issue is broken motor
Kenny B.
WASHER LG WT5680HWA Customer complaint leaking water valve need to order part customer deposit ; ordrng 1 5221EA1008F (WATER VALVE)
Kenny B.
REFRIGERATOR LG LFC25765ST/00 Customer complaint broken door spring on flapper heater. Estimate is unit repaired
Kenny B.
DRYER SPEEDQUEEN ADE3SRGS173TW01 Customer complaint timer will not advance on time cycle found issue to the timer speed queen for part number ; ordrng 1 D505797P (TIMER)
Paul D.
DISHWASHER FISHER & PAYKEL DD24DV2T9N "Customers concern Was lower drawer of dishwasher not cleaning dishes I put through a couple of Cycles The rack dishwasher is washing like a water for spray arm working to spec’s, support he explained the customer really should be using the finished product tablet and jet dry customer was not using jet dry and also to run hot water to the kitchen faucet before starting machine this dishwasher is working to factory specs"
Paul D.
REFRIGERATOR LG LFX25974ST "Customers concern was no water no ice,I found the problem to be a loose connection on wires at hinge on dispenser door,I reconnected tested now working to factory specs"
Kyle S.
DRYER SAMSUNG DV50F9A6GVW/A2 plumber working in the area of the dryer .;
Paul D.
REFRIGERATOR LG LFXS24623S/01 "Customers concern is icemaker not producing ice and found the problem to be The ice wall assembly with icemaker is defective will need new I will order a part needed now,; ordrng 1 EAU60783847 (ICE WALL ASS, WITH ICE MAKER )"
Paul D.
RANGE LG LSD4913ST/00 "Customers concern was same thing he said he’s had the stove on all day every day and this problem has not reoccurred with the right rear small burner getting hot without being on with no flame and when I was last year it was February 11th He says this problem has not reoccurred but he shuts the gas off at night time at the bottle just to be sure however it’s been on all day every day and has not reoccurred in over a month I tested this burner on and off on and off 12 times lighting and shutting off to factory specs, possible way the stove burner could turn itself on with the igniter and create heat certainly with no flame as the customer maintained this range is working to factory specs could not duplicate any problem with it at this time and customer has been using burner"
Bob D.
REFRIGERATOR LG LFXC24796S/00 Refrigerator is not cooling down. Refrigerator replaced compressor and filter drier. Refrigerator tested okay to factory specs.
Bob D.
REFRIGERATOR LG LFX25974ST The complaint list that this is a “NO COLD”. The customer stated that they said it is not dispensing water and no ice. no water or ice.
Paul D.
DISHWASHER BOSCH SHX6AP05UC/04 Installed new drain pump tested now working to factory specs
Kenny B.
RANGE LG LDE4413ST Replaced harness and switches right side front and rear unit working to factory specifications showed customer working
Kenny B.
DISHWASHER LG LDF7774ST Replaced controller part under warranty unit working to factory specs no other issues found customer paid balance
Kenny B.
WASHER KENMORE 41742142100 Pulled parts
Paul D.
REFRIGERATOR SAMSUNG RF263BEAESR/AA Installed new drain kit and f/f evaporator cover with fans tested now working to factory specs
Paul D.
REFRIGERATOR FRIGIDAIRE FGHB2866PFJA Installed new air handler kit tested now working to factory specs
Kenny B.
RANGE LG LRE3023ST/00 Replace relay board showed customer working customer pay balance charge running to factory specifications no other issues found
Ryan D.
DISHWASHER KITCHEN AID KUDS50FVSS3 Installed new top spinner and tested unit. Unit is running to factory specs. Customer paid balance via check.
Ryan D.
WASHER LG n/a Complaint: Leaking from soap dispenser. Diagnosis: Took off top of unit and took off dispenser to tub hose and found plastic from tide pods clogging tub. Cleaned out plastic and tested unit. Unit is running to factory specs. Customer had front panel replaced when it was new
Ryan D.
DRYER KENMORE 417.948123 Complaint: No spin. Diagnosis: Opened laundry center to find a belt broken in half. Belt needs to be replaced. Used belt from stock and repaired unit. Tested unit and unit is running to factory specs. Customer paid balance via card. ; used 1 134503600 (DRYER BELT) from stock
Paul D.
REFRIGERATOR LG LMXS30776D/01 First thing customer wanted done was to put next to existing door then said were refusing repair because it is a different color.
Ryan D.
WASHER LG WM4270HWA Installed boot and tested unit. Unit is running to factory specs
Kenny B.
WASHER LG WM8000HVA Customer complaint not spinning unit is spinning not drain found pump and drain line clogged need to order parts estimate ; ordrng 1 4681EA2001T (PUMP) and 1 5215ER2002W (DRAIN HOSE)
Paul D.
DISHWASHER FISHER & PAYKEL DD24DCTX9 "Installed new lower drawer front panel tested now to factory specs,product number is 81090-A"
Ryan D.
DISHWASHER GE n/a Complaint: No power to unit. Diagnosis: Opened up bottom of unit and got 120v going to board. Board needs to be replaced.
Kenny B.
REFRIGERATOR LG LMXS30796S/00 Customer complaint noise found issue faulty condenser fan motor spoke to lg tech support need to order part; ordrng 1 EAU631033301 (FAN MOTOR )
Kenny B.
WASHER LG WM2688HNMA Customer complaint unit leaking found little tiny drops coming from dispenser need to order dispenser estimates ; ordrng 1 4925ER1015B (DISPENSER ) and 1 AGL74334828 (DISPENSER )
Ryan D.
DRYER LG DLE2516W Installed both thermostats and tested unit. Unit is running to factory specs. Customer prepaid for parts. thermostat keeps blowing we need to make sure they have the vent cleaned before covering more parts.
Ryan D.
DRYER WHIRLPOOL LG7681XSW1 Complaint: Gas smell. Diagnosis: Inspected all aspects of dryer and gas line into dryer with soapy water and detected no leaks. Sprayed gas line in house and detected bubbles around C-Clip on left side. Told customer that he would need to have line inspected by a plumber because leak resides in line going up to dryer.
Ryan D.
REFRIGERATOR LG LMXC23746D/00 Installed main control board and tested unit. Unit is running to factory specs. Customer paid balance via card.
Paul D.
REFRIGERATOR LG LMXC23796D/00 "Customers concern was ice maker not producing ice, I found the problem to be the flex tray ice maker was jammed, I removed adjusted, tested twice now harvesting and working to factory specs"
Ryan D.
FREEZER LIEBHERR HC 2062 "Installed hydraulic hinge, piston, and water filter and tested unit. Unit is running to factory specs. Customer paid balance via card."
Ryan D.
RANGE FRIGIDAIRE FGGF3041KFJ "Complaint: No Bake. Diagnosis: Tested units igniter and didn’t get any amperage. Igniter needs to be changed. Used igniter from stock and tested unit. Unit is running to factory specs. Customer used $15 coupon. Customer. ; used 1 5303935066 (IGNITOR, OVEN FLAT) from stock"
Ryan D.
OVEN VIKING VGSC4876QSS Installed DSI module and tested unit. Unit is running to factory specs. Customer paid balance via check.
Ryan D.
COOKTOP LG LCE3010SB/01 Installed both touchpad board and control board. Tested unit and unit is running to factory specs.
Ryan D.
DRYER LG DLE5955G Complaint: Loud. Diagnosis: Opened dryer up to find a bad roller in front right hand side. Used roller from stock and tested unit. Unit is running to factory specs.
Ryan D.
WASHER LG WM4370HWA Panel damaged in bottom right hand corner of unit. Damaged while in transit. Order new panel and return to fix unit. ; ordrng 1 MCK47135501 (FRONT PANEL)
Ryan D.
WASHER ELECTROLUX EFLS617STT0 Complaint: No drain. Diagnosis: Put unit into test mode and put on drain component with drain line into a bucket and unit drained. Drained out washer and tested all components. Unit is running to factory specs. Customer needs to call cess pool company to clear out her external drain line.
Ryan D.
WASHER GE GTW680BSJ3WS Complaint: Goes into spin randomly. Diagnosis: determined that spin relay on main board was sticking. Main board needs to be replaced.
Paul D.
COOKTOP LG LCE3010SB/01 Installed new main board and control panel tested now working to factory specs
Kenny B.
RANGE LG LRG30357SW Customer complaint no display found issue to be plugged unplugged and re-plugged unit in unit is now working call customer if issue persists need to get outlet repaired
Ryan D.
RANGE DACOR ER36DSCH/NG This ERC is part. we need to replaced main relay board. we ordered new part and will contact them when it comes in. ; ordrng 1 100612 (MAIN RELAY BOARD)
Paul D.
RANGE AVANTI ER24P3SG "Customers concern was range tripping breaker, I tested several times with all burners oven bake and broiler couldn’t duplicate problem not tripping breaker working to factory specs"
Ryan D.
RANGE DCS DCS-RAG-364GL-L Door hinges are not the same. I brought an old door hinge with me to bring back to office. This has to go to parts research to find this hinge. I called for part number originally. ;
Bob D.
REFRIGERATOR LG LMX25964ST/00 "Customer concerns are the refrigerator is not cooling down. I found a defective compressor and filter drier. confirmed warranty 7 year warranty, Installed new compressor and filter drier. Refrigerator tested okay to factory specs."
Ryan D.
REFRIGERATOR LG LFD25860TT Installed tubing and fittings and tested unit. Unit is running to factory specs. Customer paid balance via card
Ryan D.
WASHER LG WM3170CW Installed front outer tub and screw and tested unit. Unit is running to factory specs. Customer paid balance via check.
Kenny B.
DRYER LG DLEX2650R Customer complaint grinding noise found issue to be rollers need to order parts will replace all rollers ; ordrng 3 4581EL202C (ROLLER)s and 3 4581EL3001E (ROLLERS)s
Kenny B.
DISHWASHER FISHER & PAYKEL DD24DCTX7 Customer complaint top tipping over issue was Screws loosened up at top replaced with new screws
Paul D.
RANGE LG LSG4513BD/00 "Customers concern is over making a noise VERY LOUD, I found the problem to be the convection fan came apart and the brackets moved nuts missing
Paul D.
DRYER LG DLGX3371W Customer rescheduled for first thing tomorrow morning;
Bob D.
REFRIGERATOR LG LMXS30746S.ASTCNA0 Customer concerns are the refrigerator is not cooling down. I found a defective evaporator leaking in the fresh food section. Order part.; ordrng 1 ADL74221802 (EVAPORATOR FRESH FOOD)
Kenny B.
REFRIGERATOR LG LFC21776ST/06 Replaced valve need to order rail lower draw ; ordrng 1 4931JJ2002D (RAIL)
Kenny B.
REFRIGERATOR LG LRFXC2406S Customer complaints icemaker not working found issue to be broken icemaker need to order a part spoke to LG parts for correct part number; ordrng 1 AEQ73110219 (ICE MAKER )
Kenny B.
REFRIGERATOR LG LFC21776ST/06 Customer complaint leaking at elbow in to refrigerator need parts order took picture will look up part
Kenny B.
DISHWASHER LG LDF7774ST Customer complaint EA beeping issue is control board part maybe under warranty took picture of bill of sale and model and serial number estimate to repair is +tax labor only if part is not covered + tax need to order a part beige wire nut is neutral red wire nut is hot; ordrng 1 EBR79686304 (CONTROLER)
Paul D.
REFRIGERATOR SAMSUNG RF263BEAESR/AA "Customers concern is ice and frost buildup on evaporator cover them fresh food section of unit I found two problems will need fresh food evaporator cover with fan And dream kit I will order parts needed for repair now,CUSTOMER HAS TO DEFROST UNIT FOR AT LEAST 24 hours before repair I did explain this to customer.; ordrng 1 DA82-01415A (DRAIN KIT) and 1 DA97-1269C (F/F EVAPORATOR COVER WITH FAN )"
Paul D.
DRYER LG DLGX7601KE.ABSEEUS
Bob D.
DRYER LG DLGX7601KE.ABSEEUS "Washer filled and drained with no leaks.
Paul D.
COOKTOP LG LCE3010SB/01 Customers concern is cooktop control pad nonresponsive technical support there is a service bulletin on this will need to change out the main board and touch control board it comes as a kit I will order it now; ordrng 1 AGM76231102 (MAIN BOARD AND CONTROL BOARD KIT)
Bob D.
REFRIGERATOR LG LMXC23746D/00 Customer concerns are the refrigerator is not cooling in the freezer. I found a defective main control board. In test mode voltage was correct and amperage was correct. The estimate to repair is $ plus tax. Customer gave deposit of $300.00; ordrng 1 EBR78643405 (MAIN CONTROL BOARD)
Ryan D.
REFRIGERATOR LG LFX31925SST Complaint: No cold. Diagnosis: Opened back of unit and tested compressor. Only . amps. Opened back wall of freezer and evaporator was frosting at top and not bottom. Unit needs sealed system replaced. Quote: $695.00 and customer declined. Customer paid service fee
Kenny B.
RANGE ELICA CHE36600SS Spoke to Elica shipping control board replaced touch board light doesn’t shutoff; snapped 3 QuickPics
Ryan D.
REFRIGERATOR KITCHEN AID KSRG25FKSS04 "Complaint: Noisy Diagnosis: Opened up back of fridge by compressor area and noticed faulty condenser fan motor. Order parts and return to fix unit.; ordrng 1 W10124096 (fan,motor)"
Kenny B.
DISHWASHER DCS DD24P5 Installed jointer for upper and lower drain hose cust paid balance check
Ryan D.
BARBEQUE CAPITAL n/a Installed both burners and tested unit. Unit is running to factory specs. Office collected balance.
Ryan D.
DISHWASHER LG LDF8812ST Complaint: Door has no tension. Diagnosis: Pulled unit out to find broken door links. Unit needs new door links. Customer paid service fee via check. Part number for repair is 4933DD3001B and we would need to order (2)
Kenny B.
WASHER LG WT7100CW Installed washer plate and coupling ran in short cycle showed working tested good. Running to factory specs
Kenny B.
RANGE FRIGIDAIRE LFGF3054TF "Customer complaint of it is too hot, check sensor at board 1100 ohms, room temp ,,,oven 20 degree hotter adjusted temp from CONTROLER Showed customer working to factory specs"
Paul D.
REFRIGERATOR LG LMXS30776S/05 Customers concern Wass left side fresh food door not closing properly endorse not aligned I adjusted door tested not working to factory specs
Bob D.
REFRIGERATOR LG LFX25974ST Refrigerator is not cooling down. Replaced compressor and filter drier and board. Refrigerator tested okay to factory specs
Kenny B.
WASHER LG WM2688HNMA Plant leaking found issue to the drain line ordrng 1 5215ER2002G (HOSE)
Bob D.
REFRIGERATOR SUMMIT n/a "Model tag is in rear of unit. Unit needs to be uninstalled to see tag. I found a defective sealed system. Unit needs evaporator, filter drier and compressor. Customer will contact Summit and call when he receives the parts. Labor is plus tax to repair. Customer paid "
Bob D.
REFRIGERATOR LG LSXS26386D/01 Refrigerator is not making ice. Refrigerator has a frozen water line in door. Advised customer to defrost door by turning off refrigerator for 24 hours. Refrigerator tested okay to factory specs.
Paul D.
REFRIGERATOR LG LFXC24796S/01 "Installed new filter head, tested now working to factory specs"
Kenny B.
RANGE LG LDG3036ST/00 Replaced wire harness showed customer working running to factory specifications tested good no other issue customer paid balance
Ryan D.
OVEN VIKING VGSC4876QSS Complaint: Bake turns on and off and doesn’t keep tempature. Diagnosis: Tested unit and found bad spark module control board. Order parts and return to fix unit. ; ordrng 1 PA020027 (DSI MODULE)
Paul D.
REFRIGERATOR LG LMXS30796S/00 Installed new evaporator cover with fans tested now working to factory specs
Bob D.
REFRIGERATOR LG LFXC24726S/01 Refrigerator is not cooling down. Replaced compressor and filter drier. Refrigerator tested okay to factory specs. Customer approved repair for and the parts are covered by LG warranty. Customer paid with charge.
Ryan D.
DRYER ELECTROLUX EIMGD60JIW3 Installed board. And tested unit. Door switch is still not getting power. Spoke to tech line and tested unit from board. Board is sending voltage. There is a short in the wire harness. I tried to find and splice but was not visible. We need to order harness and send board back. ; ordrng 1 137244100 (harness)
Paul D.
WASHER LG WM3700HWA /02 Customers concern is water cup to a cup full of water is left in the bottom of the tub after cycle tech-support explained how the waistline was about 6 feet from the floor he said the water is just going right back down to drain line into the tub that The waist line would need to be lowered or put an extension on the drain line with a big loop this is an installation problem and the plumbing problem for the customer I did explain that Customer I took pictures also took pictures of the floor which was damaged with a prior machine that was installed and leaked the serial number is different than the one given. 022TNQD08292
Kenny B.
WASHER GE WVSR1060G5WW Customer complaint not agitation. Issue need gear case Estimate tax customer
Ryan D.
REFRIGERATOR SAMSUNG RF20HFENBSR Complaint: Water underneath crisper drawers. Diagnosis: Opened up back of unit to find bad defrost heater. Unit needs new defrost heater. DA47-00424L is part
Ryan D.
REFRIGERATOR LIEBHERR 0926077-05 I called customer and tried to let them know that unit tech line we need to replace whole ice maker assembly. installing IM thermistor but whole IM needs to be replaced. ; ordrng 1 9902098 (I’M)
Paul D.
RANGE LG LTG4715ST/00 Customers concern laws no gas going to igniter or top burners of range I found the problem to be the retainer clip for the plunger on the gas regulator had detached disassembled reinstalled adjusted tightened tested several times and leak tested now working to factory specs
Ryan D.
WASHER LG WM2277HB Installed sensor and tested unit. Unit is running to factory specs. Customer paid balance via check.
Paul D.
DISHWASHER FRIGIDAIRE FGID2466QF6A "Customers concern is dishes not getting clean, I tested the wash arms are working , I found some debris/ junk in the sump And inside of the dishwasher took pictures I tested top rack of dishwasher excellent spray Celine draining to factory specs washer clean in class and was full and clean explain to customer how to clean dishwasher with some white vinegar she says she will do so but this dishwasher is working to factory specs"
Ryan D.
WASHER LG WM2277HW Installed both hot and cold valves and tested unit. No leaks and unit is running to factory specs. Customer paid balance via check.
Bob D.
REFRIGERATOR LG LFXC24726S/01 Refrigerator is not cooling down. Replaced compressor and filter drier. Refrigerator tested okay to factory specs. Customer approved repair parts are covered by LG warranty. Customer paid with charge.
Kenny B.
WASHER LG WM9500HKA Replaced gasket showed customer working no leaks ran through two fast wash cycles running to factory specifications
Kyle S.
DRYER GE DPSE810EG1WT "Customer needs a vent repair,lint tray cleaning, and an exterior vent cleaning. Customer approved job, job complete.
Ryan D.
RANGE FRIGIDAIRE FFEF3020LBE "Complaint: Element will not adjust. Diagnosis: Tested switch to unit and infinite switch needs to be replaced. Order parts and return to fix unit. ; ordrng 1 316436001 (switch,infinite lrg)"
Ryan D.
WASHER ELECTROLUX EFLS517SIW tested unit on a speed cycle and unit is washing and spinning to factory specs. Notified customer that it was probably an off balance load or too much soap.
Paul D.
REFRIGERATOR LG LMXS30796S/01 "Customers concern is no ice, technical support tests and found two problems with this unit, will need the dispenser door broken wire and the dispenser cover ass, I will order now.; ordrng 1 ACQ85430297 (DISPLAY COVER ASSEMBLY ) and 1 ADD74236522 (F/F DISPENSER DOOR )"
Ryan D.
RANGE LG LRE3061ST/00 Installed control panel and tested unit. Unit is running to factory specs.
Kyle S.
DRYER LG 808KWKS83869 "Customer needed an exterior vent cleaning. Customer approved job, job complete.
Paul D.
RANGE LG LRG4115ST/00 technical support on this he explained that this problem has a service bulletin on it number need to change the burner and ignitor,I will order parts needed for repair now ; ordrng 1 ABF73469901 (BURNER ) and 1 MEE61841401 (IGNITOR )"
Ryan D.
RANGEHOOD PRESTIGE VENTILA PC30240 Installed both light sockets and tested unit. Unit is running to factory specs.
Ryan D.
DRYER SAMSUNG DV42H5200EW/A3 Complaint: Dryer keeps popping breaker. Diagnosis: Opened up dryer and tested all components on inside of dryer. the control thermostat.
Kyle S.
WASHER LG WM8000HVA Found boot was dirty customer will clean the boot an run a cycle
Paul D.
COOKTOP LG LCE3010SB/01 Removed cooktop out of counter board and control panel were installed was separate units to change out the board and the touch board also
Kenny B.
DISHWASHER LG LDS5040ST Replaced control board also repaired burned wire unit working tested good running to factory specifications customer paid balance
Ryan D.
RANGE BERTAZZONI MAS365GASXE/01 Complaint: Bake and Broil not staying lit. Diagnosis: Tested bake and broil and neither are staying lit due to defective thermal couples. Thermal couples need to be replaced. knob. ; ordrng 1 508041 (BAKE THERMAL COUPLE) and 1 508042 (BROIL THERMAL COUPLE)
Kenny B.
REFRIGERATOR LG LFX23961ST "Customer complaint no power to refrigerator issue is waterline above control panel in back of refrigerator is leaking causing water to leak into control board and shorted it out customer needs new control board and plumber to fix water line part # ebr41956102 parts and labor"
Ryan D.
OVEN THERMADOR SCD302TS "Complaint: No bottom oven and no display. Diagnosis: Opened unit up and found 2 bad relays on bottom oven board and also display board has burn marks on it. Both need to be replaced new. order boards and return to fix unit. Left breaker off and told customer not to turn back on as safety hazard.
Kenny B.
WASHER LG WM2688HNMA Replaced drain hose showed customer working tested good running to factory specifications no other issue cust paid balance
Paul D.
DISHWASHER LG LDF5545ST.ASTEEUS Customers concern is dishwasher shown an AED error code which means leak detected I found water in the reservoir pan just had tripped the float switch there is a bulletin on this cannot open the door while in use and do not use too much detergent I explained this to customer ran machine recycle selling washing draining no leaks detected dishwasher is now working to factory specs
Paul D.
WASHER LG WT7200CV "Installed new noise pads over existing, tested now working to factory specs"
Kyle S.
DRYER LG N/A Customer needs an exterior vent cleaning.
Ryan D.
COOKTOP LG LCE3010SB/01 cooktop base to cook top. Reschedule with (2) men
Bob D.
REFRIGERATOR LG LFXS24623S/00 Refrigerator is not cooling down. Replaced compressor and filter drier. Refrigerator tested okay to factory specs.
Paul D.
WASHER LG WM3370HWA.ABWEPUS "Customers concern is washing machine leaving Little holes in clothing after wash cycle, LG technical support test inside the basket/ Drum of washer to try and find snags or Burrs I was very thorough with this test no bars or snags found inside Lisa said this could not be from this machine Mark said the same only it is possible when washer goes into very high spin with light clothing that it’s going through the holes in the basket and snagging on the back of the holes explained all of this to customer and as per tech support use a lower spin cycle washer is working to factory specs also for notes the basket had already been changed for the same problem prior to this as per customer"
Kenny B.
DRYER SAMSUNG DV448AGW/XAA Customer canceled
Paul D.
REFRIGERATOR LG LMXS30746S.ASTCNA0 Customer wanted to see Beside existing door before I installed refused installation repair said it is a totally different color tests found the problem to be the compressor has V to compressor in test compressor only pulling 0 Amps
Kenny B.
MICROWAVE BLOMBERG BOTR30200CS Customer complaint no power to unit found fuse had blown had checked unit thoroughly switches checked out good replaced fuse ran unit many times for over 30 minutes no issues with unit at all
Kenny B.
WASHER LG WM2277HW/01 Complaint tub will not spin found issue to be drum bearings needs new bearings
Paul D.
RANGE LG LSG4513ST/00 Customers concern Was front right large burner Went on extremely low simmer if anything passes it it will go out this is absolutely normal for this range it does not have a standing pilot light but an electronica nighter explain to customer shouldn’t use as low as they are using it and expect it to stay on they understand this range is working to factory specs
Paul D.
REFRIGERATOR LG LRFCS2503S/00 Installed new Sri f/f door and name plates now to factory specs
Kenny B.
RANGE ELECTROLUX EW30GF65GSH "Replaced burner showed customer working tested good,,running to factory specs no other issues"
Bob D.
REFRIGERATOR LG LFXS30766S/02 Refrigerator is not cooling down. Replaced compressor and filter drier. Refrigerator tested okay to factory specs.
Kenny B.
MICROWAVE LG LMV2031ST Replaced magnetron fan and fan motor unit running to factory specifications showed customer tested good
Kenny B.
WASHER LG WM2688HNMA Customer complaint leaking. Found the issue to be drain line connection loosened causing league read tighten connections no other issues found ran unit for over an hour no problems running to factory specifications
Bob D.
REFRIGERATOR LG LFXC24726S/02 Refrigerator is not cooling down. Replaced compressor and filter drier. Refrigerator tested okay to factory specs.
Paul D.
RANGE GE MONOGRAM ZGU366NPSS Model and serial number tag seems to have been removed from underneath this cooktop customers concern is Five of the six burners continue to click went on simmer and the middle front burner the igniter is clicking but not igniting
Paul D.
WASHER LG WM3270CW "Customers concerns Were Washer running for extended periods of time intermittently in normal cycle also close intermittently coming out after cycle very wet everything was to factory specs except for immense amount of soap suds in basket of washing machines he explained to me that this would extend a cycle and alsoBe the The clothing coming out too wet customer uses pods but usually two pods at a time I explain to customer she needs to Tub clean cycle also do you some white vinegar and never to use more than one pod for detergent , I took pics of the detergent suds left in tub washer is working to factory specs"
Ryan D.
REFRIGERATOR SUB ZERO 561 Installed valve and water heater. Tested unit and unit is running to factory specs. Customer paid balance with via deposit. thermadore ticket.
Ryan D.
WASHER LG WM2277HW Complaint: customer wants boot replaced because of mold. Diagnosis: picked up boot Installed new boot and tested unit. Unit running to factory specs. Customer paid balance via
Ryan D.
WASHER LG WM2277HW/01 Complaint: Soap not dispensing. Diagnosis: Opened up soap dispenser and put unit into test mode. Solenoid that controls soap is stuck closed. Valve needs to be replaced. Replaced valve from stock and tested unit. Unit is running to factory specs. Customer paid balance via check.; used 1 5220FR2075L (COLD VALVE) from stock
Ryan D.
REFRIGERATOR KITCHEN AID KSRG25FKSS04 Installed condenser fan motor and tested unit. Unit is running to factory specs. Customer paid balance in full on previous visit.
Kenny B.
RANGE LG LSG4513ST/00 Replaced burners showed customer working tested good running to factory specifications no other issues
Kenny B.
WASHER LG WM9500HKA "Customer complaint leaking unit ,,, found issued to be too much soap causing soap suds customer needs to clean running to factory specs"
Kyle S.
DRYER GE N/A "Customer needs a partial installation. Also needs a exterior vent line cleaning. Customer approved job, job complete.
Bob D.
REFRIGERATOR LG LPXS30866D/00 Refrigerator is not cold in food section. Replaced compressor and filter drier and evaporator. Refrigerator tested okay to factory specs.
Kenny B.
RANGE LG LRG4115ST/00 Customer complaint door doesn’t stay closed Found issue with springs adjusted door spring Showed Customer working ran unit for 20 minutes no issues with door spring running to factory specifications door is now
Bob D.
REFRIGERATOR LG LSXS26326S/02 Refrigerator is not cold in food section replaced compressor and filter drier refrigerator tested okay to factory specs.
Paul D.
WASHER LG WM3770HVA.ASSEVUS "Customers concern is washer leaking from dispenser draw, test and found the problem to be the dispenser drawer is the fact if it’s leaking from dispenser drawer, I will order new now; ordrng 1 4925ER1015B (DISPENSER DRAWER HOUSING)"
Ryan D.
DRYER WHIRLPOOL WED9600TA1 Complaint: F01 error code. Diagnostic: Tested unit and got error code. Relays are not closing on board and starting dryer. Board needs to be replaced. ordrng 1 WPW10174746 (cntrl-elec)
Paul D.
RANGE LG LRG4115ST/00 Installed new main board and tested now working to factory specs
Ryan D.
RANGEHOOD PRESTIGE VENTILA PC30240 Complaint: Lights not working. Tested 120v to both light sockets and go 0. Light sockets need to be replaced. Order parts and return to fix unit. ; ordrng 2 SAT-901107 (LIGHT SOCKETS)s
Paul D.
WASHER ELECTROLUX EIFLW55HIW0 Customers concern is were washer leaking at the bottom also vibrating and banging in spin cycle I tested with a load without a load could not duplicate problem not leaking not banging not vibrating Washing machine work in the factory specs
Ryan D.
REFRIGERATOR AMANA ARB2517CSR Complaint: Ice maker will not stop producing ice. Diagnosis: Ice maker arm was out of socket. Uninstalled ice maker and fixed arm. Unit is running to factory specs.
Kenny B.
RANGE LG LSE461ST/001 Replace fan motor and terminal block showed customer units running to factory specifications no other issues found
Ryan D.
RANGE VIKING n/a Complaint: Constant ticking. Diagnosis: Cleaned burners with wire brush and tested all components of unit. Unit is running to factory specs.
Kenny B.
WASHER KENMORE 41742142100 Replaced pump and tub hose ran unit no more leaking running to factory specifications
Kenny B.
WASHER LG WT5170HV Customer complaint screeching noise when tub is in moves found issue with tub and bearings
Ryan D.
DRYER WHIRLPOOL GGW9250PW2 Complaint: Clothes not drying. Diagnosis: Tested all components to dryer and they are running to factory specs. Customer has a ventilation issue. Gave him dryer vent wizard card and told him it was a venting issue.
Ryan D.
REFRIGERATOR LG LSC25770SW Complaint: No cold. Diagnosis: Opened up back of unit and tested compressor. Only pulling amps when it should be This is a sealed system.
Ryan D.
RANGE VIKING VGIC3676BFG Complaint: Constant ticking when lighting top. Diagnosis: Unit needs new switches. Order parts and return to fix unit. ; ordrng 6 PA020058 (SWITCHES )s
Ryan D.
REFRIGERATOR VIKING VCSB423FG Complaint: Noisy and No ice. Diagnosis: unit needs new damper fan motor and ice maker. Unit needs to be defrosted before installing new parts. Order parts and return to fix unit. ; ordrng 1 12075003 (DAMPER FAN) and 1 G50911858 (ICE MAKER)
Paul D.
REFRIGERATOR LG LMXS30746S.ASTCNA0 "Installed new micro switches tested still same problem,I spoke with technical support TOD done some tests and found the problem to be a broken wire in the left side f/f door the dispenser door,I will order new now.; ordrng 1 ADD74236501 (DISPENSER DOOR )"
Ryan D.
WASHER LG WM2250CW Complaint: LE error code. Diagnosis: Tried to spin drum by hand and it was grinding. This is a tub job. Customer is going to try and see if LG will cover parts
Kyle S.
DRYER GE N/A No work needed just did an inspection.
Paul D.
WASHER LG WM3170CW Installed new rotor stater tested now working the factory specs
Bob D.
REFRIGERATOR LG LMXC23746S/00 Refrigerator is not cold in food section. Replaced compressor and filter drier and evaporator. Refrigerator tested okay to factory specs.
Ryan D.
REFRIGERATOR LG LFD25860TT Complaint: No ice. Diagnosis: Icemaker is not responsive. Ice maker needs to be replaced. Order parts and return to fix unit. ; ordrng 1 AEQ57518201 (ICE MAKER)
Paul D.
MICROWAVE GE jvm7195sf1ss Dropped off microwave with customer
Paul D.
DISHWASHER FISHER & PAYKEL DD24DCHTX7 "Customers concern was water still in bottom of top drawer when cycle finish I found the problem to be the drain line was clogged,I flushed with white vinegar several times, tested several times now draining to factory specs"
Kyle S.
DRYER LG DLG2526W Customer has a bad roller. Replaced front left roller. Customer approved job. Job complete.
Kenny B.
RANGE LG LRG4115ST/00 Customer complaint door doesn’t stay closed Found issue with springs adjusted door spring Showed Customer working ran unit for 20 minutes no issues with door spring running to factory specifications door is now tite
Bob D.
REFRIGERATOR LG LFX25974ST "Refrigerator is not cold in food section and the freezer section. In test mode compressor running low amps, indicating a faulty compressor.
Bob D.
FREEZER LIEBHERR HC 2062 "Customer concerns are the unit is leaking in freezer causing ice build up in lower drawer and ice bin. I removed the drawers and rear panels. Cleaned evaporators, drain, condenser and adjusted unit. Unit tested okay to factory specs."
Kenny B.
DRYER WHIRLPOOL GTDP220GF4WW To circumvent unit not working parent issue to be faulty motor and broken belt
Kenny B.
RANGE LG LSSE3026ST Replaced fan motor ran unit working to factory specs no other issues
Kenny B.
WASHER LG WM3997HWA/01 "Customer complaint broken latch need latch handle meb61914201 part.
Ryan D.
DISHWASHER BOSCH SHX6AP05UC/04 Complaint: No drain. Diagnosis: opened bottom of unit and tested 120v to pump and got it. Drain pump needs to be replaced. Order parts and return to fix unit. ; ordrng 1 00611332 (DRAIN PUMP)
Ryan D.
WASHER GE GTUP270EM1WW Complaint: Washer not spinning on light cycles. Diagnosis: Tested drain pump for continuity and it did not have any. Drain pump needs to be replaced.
Ryan D.
RANGE DCS DCS-RG-364GL "Installed switch and igniter and tested unit. Unit is running to factory specs. Balance was prepaid ; used 1 5303935066 (IGNITOR, OVEN FLAT) from stock"
Ryan D.
DRYER SAMSUNG n/a Complaint: No heat. Diagnosis: Opened dryer up and tested igniter. Unit needs new igniter replaced.
Paul D.
REFRIGERATOR FRIGIDAIRE LFHB2741PF5A "Installed new fill tube, air handler and fan tested now working to factory specs"
Paul D.
DRYER LG DLGX7601KE.ABSEEUS Installed new main drive motor tested now working to factory specs
Paul D.
REFRIGERATOR LG LMXS28626S/02 Customers concern wise air filter icon staying on on the dispenser LED display everything is working to factory specs