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for Hampton Bays, NY
REFRIGERATOR AVANTI RA7306WT Customers concern Wass slight frost buildup in freezer I found this to be normal for this refrigerator it is a non-frost free refrigerator explain this to customer she will defrost as needed unit working to factory specs
RANGE VIKING VDSC485-6GBK Complaint: Oven Door falling off and griddle knob is loose. Diagnosis: Oven door hinges are broken and need to be replaced and customomer opted out of getting griddle thermostat replaced. Order parts and return to fix unit. ; ordrng 2 PC020222 (HINGES)s
WASHER LG WM2140CW Installed new hall sensor harness and tested unit. Spoke to tech line after and new sensor is not ohming to what it should be. Part is defective Customer is buying new washer.
WASHER LG WM2140CW Complaint: LE error code. Diagnosis: hall sensor wire harness and got 0 Wire harness needs to be replaced. Order parts and return to fix unit. ; ordrng 1 6877ER1016H (HALL SENSOR HARNESS)
RANGE SAMSUNG NX58H5650WS "Complaint samsung range No Bake. Diagnosis: Opened up Range to find bad bake igniter. customer accepted. Used igniter from stock and tested unit. Unit is running to factory specs. (IGNITOR, OVEN FLAT) from stock"