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for Islip, NY
Richard - Islip, NY
Called for a dishwasher repair, paid for a new pump, dishwasher still not functioning properly. Second visit, repair man tries to insult my intelligence by making up lie after lie about why the appliance doesn’t work correctly. Every time I countered his excuse he made up a new story, basically saying that my appliance was not installed properly and I would need to call a plumber to fix it ( after having spent $400 to allegedly fix it). Meanwhile I’ve had the unit for 5 years and no issues till now so if it was installed incorrectly it would have malfunctioned long before now. So 3 visits and $400 later I’m hand washing dishes.
REFRIGERATOR FISHER & PAYKEL RS36A80U1N "Opened the back of the unit took the strain off of the condenser fan motor wire as the bulletin says. Tested unit, unit running to factory specs."
WASHER LG WT7300CW/01 Customers concern is washing machine leaking at pump I found the problem to be the waistline is into two smaller waist line no air brake took pictures customer will have plumber change have the pump when ready for repair?; snapped 3 QuickPics
WASHER WHIRLPOOL SAWS800MQ0 Customer complaint washer extremely noisy down the shoot to be transmission malfunctioning
WASHER LG WM3370HVA need a drain hose
WASHER LG WT7100CW.ABWETUS Installed new upgraded drain pump added pipe clamps to drain line and tub pump line as per technical support Tested no leaks no noise working to factory specs
WASHER LG WT7100CW.ABWETUS Customers concern is loud humming noise when in spin and drain cycle tests will need upgraded drain pump I will order new now. ; ordrng 1 AHA75673401 (Drain pump)
REFRIGERATOR FRIGIDAIRE FG4H2272UF "Customers concern is no cold, I found the problem to be the compressor is defective will need new office to order,; ordrng 1 undefined (Compressor)"
DISHWASHER BOSCH SHX68T56UC/02 Complaint: No drain. Diagnosis: Tested unit with drain line draining into my bucket and unit is running to factory specs. Showed customer that she needed a plumber and have dishwasher installed the right way
DISHWASHER BOSCH SHX68T56UC/02 Installed new drain pump and tested unit. Unit is running to factory specs. Customer paid balance via card.
DISHWASHER BOSCH SHX68T56UC/02 Complaint: No drain. Diagnosis: Tested 120v to drain pump and got it. Drain pump needs to be replaced. Quote: and customer accepted and made deposit of $. Order parts and return to fix unit. ; ordrng 1 00620774 (DRAIN PUMP)
REFRIGERATOR LG LFXS24623S/01 "Customers concern is icemaker not producing ice and found the problem to be The ice wall assembly with icemaker is defective will need new I will order a part needed now,; ordrng 1 EAU60783847 (ICE WALL ASS, WITH ICE MAKER )"
REFRIGERATOR LG LSXS26326S/02 Refrigerator is not cold in food section replaced compressor and filter drier refrigerator tested okay to factory specs.
DRYER WHIRLPOOL GTDP220GF4WW To circumvent unit not working parent issue to be faulty motor and broken belt
REFRIGERATOR FISHER & PAYKEL RS36A80U1N Complaint: Noisy. Diagnosis: Inspected unit and could not recreate problem. All fans running the way they should and cooling properly. Unit is running to factory specs.
DISHWASHER FRIGIDAIRE FGID2466QF4A "Frigidaire dishwasher not washing properly, Ordering lower spray arm now, 5304506516 (LOWER SPRAY ARM)"