If your Samsung washing machine is displaying a 4E error code, then there is likely an issue with the water supply to your washer.
Thankfully, it is quite a straightforward error code to fix yourself.
To fix the problem and remove the 4E error code, simply follow these step-by-step instructions.
This guide covers most Samsung washer models, including:
Step One – Turn the Power Off and On
The first step is to turn your Samsung washer off for a few minutes before turning it back on. Often the 4E error code will resolve itself by simply turning the power off and on, as this resets your washer.
If this doesn’t remove the error code, you will have to move on to step two.
Step Two – Check the Water Supply Valves
The next step is to check the water supply valves. The water supply valves open to allow water into your washing machine and then close when your washer has the correct volume of water in it.
Here’s how to check the water supply valves:
- Unplug your washing machine (this will avoid it randomly turning back on while you’re working on it).
- Locate the water valves.
- Check to see if the water valves are fully open. When the valves are open, they will be parallel to the pipes. If they have been closed, turn them clockwise until parallel to the pipes.
- If they aren’t open, you will need to replace them. If they are fully open, then move on to step three.
- If you turn the valves fully on or replace them, turn your Samsung washing machine back on and see if the error code has gone. If not, move on to step three.
Step Three – Check the Water Entry Points
At the back of your washing machine are the hot and cold water entry points. Sometimes washing machines will display a 4E error code if water is not supplied through both of these entry points. Most people will plug in both hot and cold water to their washer so this problem isn’t an issue.
However, if you only supply cold or hot water, you need to use a splitter to supply water to both water entry points. Simply check the back of your washing machine to ensure that either hot or cold water has been supplied or, if not, a splitter has been used. If either of these two things is true, you can move on to step four, and if not, you will need to add a splitter or turn on both the hot and cold water.
Step Four – Check the Water Supply
The next step is to check that your Samsung washing machine is connected to the water supply correctly.
To do that:
- Make sure that the pipes at the back of the washer are not bent or kinked. If they are bent or kinked, you will need to straighten them out.
- Make sure that the pipes are properly connected to the washing machine and the taps / water supply. If not, tighten the connections.
Once you’ve checked and/or fixed the water supply hoses and connections, check to see if the problem has been solved. If not, move on to step five.
Step Five – Check That the Water Hoses Aren’t Blocked
The next step is to check that the water hoses aren’t blocked and preventing water from being able to get into the washer. When this happens, the 4E error code will show.
To check the water hoses for blockages:
- Turn the water valve off.
- Remove the hose by disconnecting it from both ends.
- Attempt to pour water through it to see if it makes its way through the hose without being impeded.
- If there is a blockage, you can unblock the hose using a piece of wire.
- Once unblocked, reattach the hose and then attempt to turn the washer on to a cycle. If the error code is still showing, move on to step six.
Step Six – Check That the Water Inlets Aren’t Blocked
If you still haven’t found the source of the problem, the next step is to check that the water inlets themselves are not blocked.
To check them:
- Remove the hoses from the inlets.
- Use a torch or flashlight to inspect the water inlets for any signs of blockages.
- Check that the mesh filters in the hoses are not blocked.
- If you find any blockages, you need to remove what is causing them.
- Once fixed, test to see if the error code has gone.